IT Helpdesk Technician
Wichita, KS · On-site
The IT Helpdesk Technician provides technical support and assistance to end-users regarding computer systems, hardware, software, and network-related issues. This role is responsible for ...
Wichita, KS · On-site
The IT Helpdesk Technician provides technical support and assistance to end-users regarding computer systems, hardware, software, and network-related issues. This role is responsible for ...
Wichita, KS · On-site
The IT Helpdesk Technician provides technical support and assistance to end-users regarding computer systems, hardware, software, and network-related issues. This role is responsible for ...
We're Looking For An: IT Helpdesk Technician Location: Hybrid (Woodland Hills, CA) What You'll Be ... Ensure that all employee IT equipment and services are in working order, including Macs, Windows ...
We're Looking For An: IT Helpdesk Technician Location: Hybrid (Woodland Hills, CA) What You'll Be ... Ensure that all employee IT equipment and services are in working order, including Macs, Windows ...
Beaverton, OR · On-site
Touchmark is seeking an IT Helpdesk Technician to provide Tier 1 technical support across a hybrid ... Have working knowledge of Microsoft Entra ID and Active Directory including password resets, MFA ...
Beaverton, OR · On-site
Touchmark is seeking an IT Helpdesk Technician to provide Tier 1 technical support across a hybrid ... Have working knowledge of Microsoft Entra ID and Active Directory including password resets, MFA ...
Title : IT Helpdesk Technician Location : In-Office (North Bethesda, MD) Reports To: IT Manager ... The Role You'll be the friendly, capable face of IT - the first call when something isn't working ...
Title : IT Helpdesk Technician Location : In-Office (North Bethesda, MD) Reports To: IT Manager ... The Role You'll be the friendly, capable face of IT - the first call when something isn't working ...
Wichita, KS · On-site
Overview The IT Helpdesk Technician provides technical support and assistance to end-users regarding computer systems, hardware, software, and network-related issues. This role is responsible for ...
Wichita, KS · On-site
Overview The IT Helpdesk Technician provides technical support and assistance to end-users regarding computer systems, hardware, software, and network-related issues. This role is responsible for ...
Fairfield, CA · On-site
$30.38 - $36.46/hr
In addition to the IT Helpdesk Operator I duties, the IT HelpDesk Operator II has a higher level of ... Working knowledge and troubleshooting experience in Windows (10/11) network environments, LAN ...
Fairfield, CA · On-site
$30.38 - $36.46/hr
In addition to the IT Helpdesk Operator I duties, the IT HelpDesk Operator II has a higher level of ... Working knowledge and troubleshooting experience in Windows (10/11) network environments, LAN ...
Denver, CO · On-site
$105K - $140K/yr
YOUR MISSION We're seeking an experienced IT Helpdesk Manager to lead our Denver helpdesk team and ... Solid working knowledge of Windows and macOS support, cloud identity platforms (Okta, Google ...
Denver, CO · On-site
$105K - $140K/yr
YOUR MISSION We're seeking an experienced IT Helpdesk Manager to lead our Denver helpdesk team and ... Solid working knowledge of Windows and macOS support, cloud identity platforms (Okta, Google ...
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Alabaster, AL · On-site
$55K - $65K/yr
Talento Search Group has an opening for IT Helpdesk Support in the Alabaster, Alabama area. This is a direct-hire position and the salary range is about $55,000-65,000 per year, depending on ...
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Alabaster, AL · On-site
$55K - $65K/yr
Talento Search Group has an opening for IT Helpdesk Support in the Alabaster, Alabama area. This is a direct-hire position and the salary range is about $55,000-65,000 per year, depending on ...
New
Bellevue, WA · On-site
$20/hr
The IT Helpdesk Intern supports the Information Technology team by maintaining system hygiene, improving documentation, and assisting with endpoint and asset management. This role provides hands-on ...
Bellevue, WA · On-site
$20/hr
The IT Helpdesk Intern supports the Information Technology team by maintaining system hygiene, improving documentation, and assisting with endpoint and asset management. This role provides hands-on ...
Beaverton, OR · Hybrid
$24 - $26.50/hr
Touchmark is seeking an IT Helpdesk Technician to provide Tier 1 technical support across a hybrid ... working knowledge of Microsoft Entra ID and Active Directory including password resets, MFA ...
Beaverton, OR · Hybrid
$24 - $26.50/hr
Touchmark is seeking an IT Helpdesk Technician to provide Tier 1 technical support across a hybrid ... working knowledge of Microsoft Entra ID and Active Directory including password resets, MFA ...
IT Helpdesk Support Specialist We are seeking a reliable and customer-focused IT Helpdesk Support Specialist to support daily technical operations and ensure a high level of service for end users.
IT Helpdesk Support Specialist We are seeking a reliable and customer-focused IT Helpdesk Support Specialist to support daily technical operations and ensure a high level of service for end users.
Santa Clara, CA · On-site
About the Role We are seeking a highly skilled and motivated IT Helpdesk and Operations Engineer to join our growing team. This role is pivotal in designing, implementing, and maintaining our ...
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Santa Clara, CA · On-site
About the Role We are seeking a highly skilled and motivated IT Helpdesk and Operations Engineer to join our growing team. This role is pivotal in designing, implementing, and maintaining our ...
Dallas, TX · On-site
$50K - $60K/yr
Sparrow Company is seeking an IT Help Desk Technician on behalf of one of our clients, a growing international manufacturing and distribution organization. As the first point of contact for technical ...
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Dallas, TX · On-site
$50K - $60K/yr
Sparrow Company is seeking an IT Help Desk Technician on behalf of one of our clients, a growing international manufacturing and distribution organization. As the first point of contact for technical ...
New
The IT Helpdesk Intern supports the Information Technology team by maintaining system hygiene, improving documentation, and assisting with endpoint and asset management. This role provides hands-on ...
Quick apply
The IT Helpdesk Intern supports the Information Technology team by maintaining system hygiene, improving documentation, and assisting with endpoint and asset management. This role provides hands-on ...
$50K - $60K/yr
Maintains central source of information enabling Help Desk Technicians to rectify issues with ... Working knowledge of TCP/IP based LAN and WAN technologies and basic working knowledge of Cisco ...
$50K - $60K/yr
Maintains central source of information enabling Help Desk Technicians to rectify issues with ... Working knowledge of TCP/IP based LAN and WAN technologies and basic working knowledge of Cisco ...
Troy, MI · On-site
If you dont just tolerate people but genuinely love them if helping someone through their tech ... Youll Be Working With * Microsoft 365 / Office 365 (Exchange Online, SharePoint, Teams ...
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Troy, MI · On-site
If you dont just tolerate people but genuinely love them if helping someone through their tech ... Youll Be Working With * Microsoft 365 / Office 365 (Exchange Online, SharePoint, Teams ...
Scottsdale, AZ · On-site
... help desk requests, troubleshooting technical issues, and collaborating with IT team members to ... Experience supporting or working with retail and restaurant POS systems is a plus Benefits and ...
New
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Scottsdale, AZ · On-site
... help desk requests, troubleshooting technical issues, and collaborating with IT team members to ... Experience supporting or working with retail and restaurant POS systems is a plus Benefits and ...
New
Lakewood, NJ · On-site
Salary: IT Helpdesk/Pod Manager Why Digacore? Were a fast-paced, people-first MSP with: * Real ... working within ConnectWise * Clear, confident communicator with the ability to work cross ...
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Lakewood, NJ · On-site
Salary: IT Helpdesk/Pod Manager Why Digacore? Were a fast-paced, people-first MSP with: * Real ... working within ConnectWise * Clear, confident communicator with the ability to work cross ...
Los Angeles, CA · On-site
$28 - $43/hr
As our IT Technician, you're the boots-on-the-ground force that keeps our physical technology ... Working knowledge of structured cabling standards and experience running, terminating, and testing ...
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Los Angeles, CA · On-site
$28 - $43/hr
As our IT Technician, you're the boots-on-the-ground force that keeps our physical technology ... Working knowledge of structured cabling standards and experience running, terminating, and testing ...
You'll provide hands on technical support to users across Kaseya, partnering with the IT Service ... working in this area)
You'll provide hands on technical support to users across Kaseya, partnering with the IT Service ... working in this area)
$12.74 - $14.66
2% of jobs
$14.66 - $16.59
6% of jobs
$16.59 - $18.51
12% of jobs
$19.05 is the 25th percentile. Wages below this are outliers.
$18.51 - $20.43
17% of jobs
The median wage is $21.97 / hr.
$20.43 - $22.36
16% of jobs
$22.36 - $24.28
16% of jobs
$25.24 is the 75th percentile. Wages above this are outliers.
$24.28 - $26.20
12% of jobs
$26.20 - $28.13
7% of jobs
$28.13 - $30.05
6% of jobs
$30.05 - $31.97
3% of jobs
$31.97 - $33.89
2% of jobs
$12
$23
$33

Full-time
Posted 19 days ago
The IT Helpdesk Technician provides technical support and assistance to end-users regarding computer systems, hardware, software, and network-related issues. This role is responsible for troubleshooting problems, responding to service requests, and ensuring smooth daily operations of IT systems.
Provide Tier 1 and Tier 2 technical support via phone, email, ticketing system, and in person.
Troubleshoot and resolve issues related to desktops, laptops, mobile devices, printers, and peripherals.
Support enterprise applications, including ERP, PLM, CAD, and engineering software tools.
Manage user accounts, permissions, and access controls in Active Directory and other systems.
Install, configure, and maintain Windows/macOS systems and approved aerospace software platforms.
Maintain and update IT documentation, knowledge base articles, and asset inventories.
Ensure compliance with aerospace cybersecurity standards (e.g., NIST, CMMC, ITAR where applicable).
Assist with system upgrades, patch management, and hardware deployments.
Escalate complex technical issues to senior IT staff or vendors as needed.
Bachelor’s degree in computer science, Information Technology, Software Engineering, or a related field (or equivalent experience).
3–5+ years of experience in helpdesk, system support, preferably in a manufacturing environment.
Proven experience in technical support or desktop support roles with a strong understanding of computer management and troubleshooting.
Familiarity with operating systems including Windows (Windows Server), macOS, and Linux environments.
Knowledge of computer networking concepts such as LAN, TCP/IP, DNS, VPNs, firewalls, and network administration tools like Meraki.
Experience with Active Directory
Key Competencies
Strong analysis skills to diagnose hardware/software issues efficiently.
Excellent communication skills with the ability to explain technical concepts clearly to non-technical users.
Ability to work independently or as part of a team in a fast-paced environment.
Attention to detail and documentation discipline Commitment to security, compliance, and operational excellence
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
The employee is occasionally required to stand, walk, reach with hands and arms, climb stairs or balance, and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 50 pounds.