It Helpdesk Student Worker Jobs (NOW HIRING)

GENERAL SUMMARY

Student Workers are selected to fill a variety of positions across the university and in a number of campus departments. The positions are designed to help students support themselves during their education, while teaching valuable work skills and contributing to University and departmental needs. A Student Worker is responsible for assisting the assigned team / department in a variety of tasks, project and/or research related activities, ideally in their current field of study.

The Student Worker will report directly to the Department/ Project Manager for the assignment. The student in this position will work closely with the manager to complete projects as assigned and for guidance, mentoring and supervision.

Specific Student Worker assignments include, but are not limited to:

• Library - support and coverage
• Academic - Wet, Dry and Modalities Lab support and coverage
• Student Ambassadors – Tutors, Student Ambassadors, Tours
• Student Services – Tutors,
• Facilities – Room Monitors and Front Desk coverage
• Working Scholars Projects – on as needed basis and dependent on program guidelines

ESSENTIAL DUTIES:

Essential duties will vary depending on the assignment.

REQUIREMENTS AND ELIGIBILITY

Students Workers must meet the following guidelines and requirements listed below to be eligible for hire. Students who consistently refuse or do not volunteer for assignments will be removed from the student worker program.

• Open to work a flexible schedule variety of schedules including Fridays, Saturdays and Sundays; must be available to work at least two Fridays, Saturdays or Sundays a month.
• May be required to work special events based on their availability.
• Willing to work any assigned work location
• All students applying must meet the three requirements listed below:

• MUST have a cumulative 3.0 USA G.P.A or better.

• MUST be in good standing with the school.
• MUST have progressed further than first term. 2nd – 6th term. 
• The Student Worker should plan to commit approximately 10 hours per week to this position. Student Workers may work up to 15 hours per week with prior Program Director authorization and will be based on factors such as GPA and academic standing. 

POSITION IN ORGANIZATION

REPORTS TO: Department or Project Manager
 

TECHNICAL, MANAGERIAL, and PEOPLE SKILLS REQUIRED

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Incumbents will be evaluated, in part, based on performance of each essential function. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Applied knowledge of spelling, grammar, and punctuation, as well as sentence and paragraph structure
• Ability to communicate effectively with a diverse staff and faculty population
• Ability to follow routine oral and written instructions
• Ability to perform effective customer service
• Basic computer knowledge and skills including accurate keyboarding.
• Ability to work independently, and with minimal supervision, once provided with clear instructions and guidelines.
• Organized and capable of solving issues; ability to respond to general questions and responding to routine requests for information.

EDUCATION and/or EXPERIENCE

• Candidates must be a student currently enrolled in a graduate level degree program and progressed further than first term; 2nd – 6th term student are allowed to work a maximum of 10 hours /week based on availability or Student Workers may work up to 15 hours per week with prior Program Director authorization and will be based on factors such as GPA and academic standing.  
• The successful candidate must have an overall GPA of 3.0 or better on all coursework completed
• Must be in good standing with the University

WORK ENVIRONMENT 

Work is performed primarily in a standard office environment but may involve exposure to moderate noise levels. Work involves operation of personal computer equipment for six to eight hours daily and includes physical demands associated with a traditional office setting, e.g., walking, standing, communicating, and other physical functions as necessary.

HIRING RANGE: $11.00 - $11.00