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It Desktop Support Technician Jobs (NOW HIRING)

TEKsystems

Desktop Technician

Hickory, NC · On-site

$18 - $22/hr

IT Desktop Support Technician Are you looking to build your IT career in an environment where technology plays a critical role every day? We're seeking an IT Desktop Support Technician to support a ...

TEKsystems

Desktop Technician

Hickory, NC · On-site

$18 - $22/hr

IT Desktop Support Technician Are you looking to build your IT career in an environment where technology plays a critical role every day? We're seeking an IT Desktop Support Technician to support a ...

Quantam

IT Support Specialist

Flemingsburg, KY · On-site

Quantam Solutions provides IT solutions and consulting for various clients. We offer competitive ... We are currently seeking a Desktop Support Technician . We're seeking a knowledgeable Desktop ...

Quantam

Desktop Support Technician

Frankfort, KY · On-site

$17.50 - $22.25/hr

Quantam Solutions provides IT solutions and consulting for various clients. We offer competitive ... We are currently seeking a Desktop Support Technician . Candidates must be able to work fully ...

Revel Staffing

Desktop Support Technician

Cleveland, OH · On-site

$78K - $108K/hr

Desktop Support Technician A healthcare organization is seeking a full-time Desktop Support ... Some college-level coursework in computer science, information technology, or related field ...

Ci Design, Inc.

DESKTOP SUPPORT TECHNICIAN

Boston, MA · On-site

$55K/yr

BOSTON, MA Reporting To: IT MANAGER Compensation: $55,000 / year Description We are seeking a motivated Desktop Support Technician to work full-time in-house, supporting the IT Manager and the needs ...

Mode5

IT Support Specialist I

Norfolk, VA · On-site

$25 - $27/hr

Titles: IT Support Specialist, IT Desktop Specialist, IT Helpdesk, , IT Support Technician Must be available to work at our Norfolk office. We are an Equal Opportunity Employer

South Shore Health

IT Field Support Analyst

Weymouth, MA · On-site

$27.78 - $37.38/hr

Resolving desktop break fix issues and assisting on, or conducting moves, adds and changes as directed. The IT Field Support Technician I will fully document all work done and resolutions real time ...

Mode5

IT Support Specialist I

Norfolk, VA · On-site

$25 - $27/hr

Titles: IT Support Specialist, IT Desktop Specialist, IT Helpdesk, , IT Support Technician Must be available to work at our Norfolk office. We are an Equal Opportunity Employer

TSG Risk Management

Desktop Support Technician

New York, NY · On-site

$70K - $80K/yr

Desktop Support Technician Location: New York, NY Compensation: $70,000 - $80,000 per year Schedule ... Collaborate with the IT team on technology projects and system implementations. * Maintain clear ...

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IT Desktop Support Technician information

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How much do it desktop support technician jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for it desktop support technician in the United States is $24.33, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $27.16 per hour, depending on experience, location, and employer.

What is an IT desktop support technician?

IT Desktop Support Technicians are professionals responsible for providing technical assistance and support related to computer systems, hardware, and software within an organization. They troubleshoot problems, install and configure equipment, and ensure that employees' technology runs smoothly. Their duties often include responding to service tickets, maintaining system functionality, and educating users about best practices. IT Desktop Support Technicians play a crucial role in minimizing downtime and supporting productivity by resolving technical issues efficiently.

What are the key skills and qualifications needed to thrive as an IT desktop support technician, and why are they important?

To thrive as an IT Desktop Support Technician, you need a solid understanding of computer hardware, operating systems, and troubleshooting methodologies, typically backed by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and software deployment platforms is commonly required. Excellent communication, problem-solving skills, and patience are vital soft skills for effectively assisting users and resolving technical issues. These skills and qualities ensure efficient technical support, minimize downtime, and maintain smooth IT operations within an organization.

What are some common challenges faced by IT desktop support technicians, and how can new hires prepare for them?

IT Desktop Support Technicians often encounter challenges such as managing a high volume of support tickets, troubleshooting a wide variety of hardware and software issues, and communicating complex technical information to non-technical users. New hires can prepare by developing strong problem-solving skills, familiarizing themselves with common operating systems and enterprise applications, and practicing clear, patient communication. Additionally, staying organized and learning to prioritize tasks will help manage workloads efficiently, especially in fast-paced environments where urgent issues may arise unexpectedly.

What is the difference between It Desktop Support Technician vs Help Desk Technician?

AspectIt Desktop Support TechnicianHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentOn-site, troubleshooting hardware/software issuesRemote or on-site, providing user support
Employer & Industry UsageIT departments in various industries, corporate settingsCustomer service centers, IT support teams
Common Search/ComparisonYesYes

The It Desktop Support Technician and Help Desk Technician roles often overlap, but the Desktop Support Technician typically focuses more on on-site hardware and software troubleshooting, while Help Desk Technicians may handle remote support and customer inquiries. Both roles require similar certifications and are essential in IT support environments.

What does an IT desktop support technician do?

An IT desktop support technician provides technical assistance to users by troubleshooting hardware, software, and network issues on desktop computers and peripherals. They install, configure, and maintain computer systems, often using remote tools and diagnostic software, and may also assist with user account management and security protocols.
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IT Desktop Support Technician jobs near you
Infographic showing various It Desktop Support Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $50,603 per year, or $24.3 per hour.

IT Support Technician / Junior Systems Administrator

Endurance IT Services

Hampton, VA • On-site

$17 - $20/hr

Full-time

Re-posted 13 days ago

Job description


Our client is seeking an IT Support Technician / Junior Systems Administrator to provide technical support, maintain IT infrastructure, and ensure seamless technology operations for end users. This role combines hands-on technical support with system administration responsibilities, making it ideal for professionals looking to grow their careers in IT.
The successful candidate will be customer-focused, detail-oriented, and capable of supporting hardware, software, network, and server environments while delivering exceptional service to users.
Key Responsibilities
  • Provide technical support for desktops, laptops, printers, software applications, and network connectivity issues.
  • Install, configure, troubleshoot, and maintain hardware and software systems.
  • Support Windows and Mac operating systems.
  • Create, modify, and manage user accounts in Active Directory.
  • Assist with Windows Server administration and system maintenance.
  • Troubleshoot network connectivity issues and escalate complex problems when necessary.
  • Manage and maintain printers, peripherals, and related equipment.
  • Respond to help desk requests and document resolutions.
  • Maintain accurate inventory and asset records.
  • Collaborate with IT team members on projects, upgrades, and technology initiatives.
  • Provide exceptional customer service to end users while meeting established service levels.
  • Assist with technology support during special events and organizational initiatives.
Qualifications
Required
  • Associate's degree in Information Technology, Computer Science, or related field, or equivalent experience.
  • Experience providing desktop, help desk, or technical support.
  • Knowledge of Windows operating systems and PC hardware.
  • Basic understanding of networking concepts and troubleshooting.
  • Strong customer service, communication, and organizational skills.
  • Ability to work independently and as part of a team.
Preferred
  • Experience with Active Directory and Group Policy.
  • Windows Server administration experience.
  • Experience supporting Microsoft Office and Microsoft 365 environments.
  • Familiarity with printer management and network-attached devices.
  • Knowledge of scripting, automation, or basic web technologies.
  • Industry certifications such as CompTIA A+, Network+, Microsoft, ITIL, or related certifications.
Ideal Candidate Background
Candidates with experience in the following roles are encouraged to apply:
  • IT Technician
  • Desktop Support Technician
  • Help Desk Technician
  • IT Support Specialist
  • Technical Support Specialist
  • Systems Administrator
  • Junior Systems Administrator
  • Network Support Technician
  • Computer Technician
  • Desktop Support Analyst
Skills
  • Active Directory
  • Windows Server
  • Microsoft 365
  • Desktop Support
  • Help Desk Support
  • Network Troubleshooting
  • Hardware & Software Support
  • Customer Service
  • System Administration
  • Technical Documentation
Why Apply?
  • Opportunity to grow into systems and network administration responsibilities.
  • Exposure to a wide range of enterprise technologies.
  • Collaborative and supportive team environment.
  • Stable full-time position with career advancement potential.

About Endurance IT Services
Endurance IT Services provides Managed IT Services, Cybersecurity Solutions, Network Infrastructure, and IT Consulting to help businesses stay secure, connected, and productive. We also offer IT Staffing for Direct-Hire, Contract-to-Hire, and Contract roles, as well as internal full-time positions.
Some opportunities may not be exclusive and may evolve as we work with clients-but our mission remains consistent: helping candidates find the right job that aligns with their skills and career goals.

Apply