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Genesys Jobsexternal (NOW HIRING)

krg technology inc

Genesys

Phoenix, AZ

Mandatory Skills: 1. Genesys Outbound implementation experience in 8.1 framework is a must have. 2. Genesys Callback solution implementation experience. 3. Genesys Outbound Reporting 4. Genesys ...

3B Staffing LLC

Genesys Developer

Addison, TX · On-site

Role: Genesys Developer Location: Addison Texas - Look for local candidates only Video Interview Must have skills: Genesys Cloud CX/PureCloud, IVR, NICE, Siebel CRM, Genesys on-premise/cloud ...

Syntricate Technologies

Genesys developer

Tampa, FL · On-site

$71K - $97K/yr

Syntricate Technologies is seeking a Genesys Developer to design and develop various Genesys solutions. The role involves implementing chat bot solutions, SMS solutions, and custom integrations ...

Pyramid Consulting, Inc

Genesys Developer

Columbus, OH · On-site

Pyramid Consulting, Inc is seeking a Genesys Developer for a contract position. The role involves designing, configuring, and implementing Genesys Framework, as well as assisting in the planning and ...

Jobsbridge

Genesys Engineer

Hartford, CT · On-site

MUST HAVE: 6+ yearsexperience with Genesys Framework 6+ years experience with Genesys Voice Platform(GVP) including: o SIP Server o URS o Config Server o DB Server o Routing Stat Servers o Reporting ...

3B Staffing LLC

Genesys Developer

Addison, TX · On-site

Role: Genesys Developer Location: Addison Texas - Look for local candidates only Video Interview Must have skills: Genesys Cloud CX/PureCloud, IVR, NICE, Siebel CRM, Genesys on-premise/cloud ...

EROS Technologies, Inc.

Genesys Developer

Hartford, CT · On-site

Position: - Genesys Developer Location: - Hartford, CT Joining Mode: - 6+ Month Contract - 1. Genesys Framework, Genesys Voice Platform(GVP) including SIP Server, URS, Config Server, DB Server ...

EROS Technologies, Inc.

Genesys Developer

Hartford, CT · On-site

Position: - Genesys Developer Location: - Hartford, CT Joining Mode: - 6+ Month Contract - 1. Genesys Framework, Genesys Voice Platform(GVP) including SIP Server, URS, Config Server, DB Server ...

Syntricate Technologies

Genesys PO

Cary, NC · On-site

Syntricate Technologies is seeking a Genesys PO based in Cary, NC. The role involves serving as a Product Owner for Genesys Telephony, collaborating with businesses to align Telephony strategy with ...

3B Staffing LLC

Genesys Developer

Boston, MA · Remote

$60 - $69/hr

Genesys Developer .....Must Have's.....: (Make sure these are in the "company descriptions" on the resume, not just at the top under "Summary" * All of these are "must haves"..... please have this ...

3B Staffing LLC

Genesys Developer

Boston, MA · Remote

$60 - $69/hr

Genesys Developer .....Must Have's.....: (Make sure these are in the "company descriptions" on the resume, not just at the top under "Summary" * All of these are "must haves"..... please have this ...

Shoptalk

Genesys Engineer

Phoenix, AZ · On-site

$85 - $110/hr

About the Role We are seeking a Genesys Engineer to support the configuration, administration, enhancement, and ongoing maintenance of our Genesys Cloud platform. In this role, you will help build ...

PTP

Genesys Developer - REMOTE

Sacramento, CA · On-site +1

PTP is looking for a hands-on Genesys Developer to join our Customer Experience practice. At PTP, we value aptitude and creativity as well as experience. We are a diverse organization and are looking ...

PTP

Genesys Architect - REMOTE

Sacramento, CA · On-site +1

We are looking for a hands-on Senior Genesys Architect to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value ...

3B Staffing LLC

Genesys Developer

Detroit, MI · On-site

Genesys Developer *Local to NC or MI *In person Interview Description: DAILY RESPONSIBILITES: Design, develop, deploy, and support constantly evolving IVR and Web Messaging based on business ...

Upgrade

Genesys Engineer

OR · On-site +1

We are seeking a Genesys Engineer to support the configuration, administration, enhancement, and ongoing maintenance of our Genesys Cloud platform. In this role, you will help build and optimize ...

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How much do genesys jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for genesys in the United States is $52.51, according to ZipRecruiter salary data. Most workers in this role earn between $40.87 and $62.74 per hour, depending on experience, location, and employer.

What is a Genesys?

A Genesys job typically involves working with Genesys software, which provides customer experience and contact center solutions. Roles can range from development, implementation, and support to administration and optimization of Genesys platforms. Professionals in this field often configure and manage customer engagement solutions, ensuring seamless communication across various channels. Common positions include Genesys Engineer, Consultant, and Support Specialist, requiring expertise in VoIP, cloud solutions, and automation tools.

What are the typical daily responsibilities of a Genesys professional in an enterprise contact center environment?

Genesys professionals typically spend their days configuring and managing the Genesys Cloud platform, troubleshooting system issues, implementing new features or integrations, and providing support to end users or contact center agents. Collaboration with IT teams, business analysts, and customer service managers is common to ensure solutions align with organizational goals and improve customer interactions. They may also participate in regular meetings to gather feedback, plan system enhancements, and stay updated on new Genesys releases. Staying proactive in monitoring system performance and resolving incidents helps ensure a seamless customer experience.

What are the key skills and qualifications needed to thrive in the Genesys position, and why are they important?

To thrive in a Genesys role, expertise in contact center technology, telephony systems, and customer engagement solutions is required, often supported by degrees in computer science or related fields. Familiarity with the Genesys Cloud platform, scripting languages (such as JavaScript or Python), and certifications like Genesys Certified Professional are highly valued. Strong communication, problem-solving abilities, and a customer-focused mindset set candidates apart. These skills enable professionals to design, implement, and support complex customer experience solutions crucial for business success.

What jobs are typically at Genesys?

Genesys offers a variety of jobs including software engineers, customer support specialists, sales representatives, project managers, and technical consultants. These roles often require skills in cloud computing, customer experience platforms, and proficiency with tools like CRM and contact center software. Positions may also involve collaboration across teams and adherence to industry certifications depending on the role.
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What are the most commonly searched types of Genesys jobs?

The most popular types of Genesys jobs are:

What states have the most Genesys jobs?

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What job categories do people searching Genesys jobs look for?

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Genesys jobs near you
Infographic showing various Genesys job openings in the United States as of August 2026, with employment types broken down into 41% Full Time, and 59% Contract. Highlights an 88% In-person, and 12% Remote job distribution, with an average salary of $109,219 per year, or $52.5 per hour.

Genesys

krg technology inc

Phoenix, AZ

Contractor

Re-posted 10 days ago

Job description

Company Description

Thanks & Regards
Nandha

KRG Technologies Inc.

25000 | Avenue Stanford | Suite 253 | Valencia, CA 91355

PH : 661 367 8000 x 304


Job Description


Job Description:

1. Design the outbound dialing and texting in the Preference center project. Work with the business IT architects and vendor to build a solution for outbound text and dialing use cases.

2. Clearly understand the business requirements and high level use cases to provide options to the client and recommend best approach to build the solution.

3. Collaborate with Client IT, vendors and internal Cognizant resources to implement the solution.

4. Oversee and mentor less experienced members of the team to accomplish the deliverables.

Mandatory Skills:

1. Genesys Outbound implementation experience in 8.1 framework is a must have.

2. Genesys Callback solution implementation experience.

3. Genesys Outbound Reporting

4. Genesys eServices (SMS) server implementation experience.

5. Genesys eServices (SMS) reporting.

6. Experience creating design and architecture diagrams and design level documentation.


Qualifications

Genesys eServices (SMS)

Additional Information

All your information will be kept confidential according to EEO guidelines.

KRG Technologies logo

About KRG Technologies

Sourced by ZipRecruiter

KRG Technologies was founded with a simple motive of offering the clients exactly what they want, how they want and when they want. By leveraging for its clients its technological edge and right-sourcing advantage, KRG in a short period of time has grown to become one of the most trusted strategic technology partners. Treating every client as the top priority, we customize our solutions and services to align with the unique needs of each client. Headquartered in Valencia, California, KRG employs a unique global delivery platform to minister its offerings spanning from application development and maintenance to business process reengineering. With years of hands-on domain experience and international presence, we offer state-of-the-art solutions backed by our follow-the-sun service model in the most cost effective manner. We value our clientele for the trust reposed in us and our clientele admire us for our personalized approach and deep commitment to their success. Our biggest strength lies in technical expertise of our team and individual competency of our employees, which enables us to be the most befitting solution provider.

Industry

It services

Company size

201 - 500 Employees

Headquarters location

Valencia, CA, US

Year founded

2003

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