Mandatory Skills: 1. Genesys Outbound implementation experience in 8.1 framework is a must have. 2. Genesys Callback solution implementation experience. 3. Genesys Outbound Reporting 4. Genesys ...
Mandatory Skills: 1. Genesys Outbound implementation experience in 8.1 framework is a must have. 2. Genesys Callback solution implementation experience. 3. Genesys Outbound Reporting 4. Genesys ...
Genesys SME
Boston, MA · On-site
Genesys SME Need a Genesys Functional SME to help guide our implementation of Genesys Features and Functions This isnt necessarily a technical Genesys skillset but someone that has real world ...
Genesys SME
Boston, MA · On-site
Genesys SME Need a Genesys Functional SME to help guide our implementation of Genesys Features and Functions This isnt necessarily a technical Genesys skillset but someone that has real world ...
Genesys Admin
El Paso, TX · On-site
Genesys Engineer Location: El Paso, Texas Security Clearance: Public Trust Clearance Schedule: Due to the nature of law enforcement work and operation, position may require occasional support outside ...
Genesys Admin
El Paso, TX · On-site
Genesys Engineer Location: El Paso, Texas Security Clearance: Public Trust Clearance Schedule: Due to the nature of law enforcement work and operation, position may require occasional support outside ...
MUST HAVE: 6+ yearsexperience with Genesys Framework 6+ years experience with Genesys Voice Platform(GVP) including: o SIP Server o URS o Config Server o DB Server o Routing Stat Servers o Reporting ...
MUST HAVE: 6+ yearsexperience with Genesys Framework 6+ years experience with Genesys Voice Platform(GVP) including: o SIP Server o URS o Config Server o DB Server o Routing Stat Servers o Reporting ...
Developer (Genesys)
Newark, NJ · On-site
$58.75 - $80.50/hr
Genesys Architect Flows, Data Actions, OAuth and Integrations objects Genesys Integration with other Ancillary Products Genesys Cloud Reporting Job Requirements - Minimum 3-5 years of application ...
Developer (Genesys)
Newark, NJ · On-site
$58.75 - $80.50/hr
Genesys Architect Flows, Data Actions, OAuth and Integrations objects Genesys Integration with other Ancillary Products Genesys Cloud Reporting Job Requirements - Minimum 3-5 years of application ...
Genesys Consultant
Lansing, MI · On-site
$50 - $55/hr
Genesys Consultant Location : Lansing, MI (Onsite) Duration: 12+ Months Experience: 8+ Years Note : Interview Mode : Inperson Interview JD: * 3-5+ years for the overall Genesys administration/IWD ...
Quick apply
Genesys Consultant
Lansing, MI · On-site
$50 - $55/hr
Genesys Consultant Location : Lansing, MI (Onsite) Duration: 12+ Months Experience: 8+ Years Note : Interview Mode : Inperson Interview JD: * 3-5+ years for the overall Genesys administration/IWD ...
Genesys Developer
Charlotte, NC · On-site
Genesys Developer Location : Addison, Texas & Charlotte, NC (Hybrid) Duration : Long term contract Required Skills: * 10+ years of development and Implementation experience with Genesys contact ...
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Genesys Developer
Charlotte, NC · On-site
Genesys Developer Location : Addison, Texas & Charlotte, NC (Hybrid) Duration : Long term contract Required Skills: * 10+ years of development and Implementation experience with Genesys contact ...
Genesys Developer
Hartford, CT · On-site
Position: - Genesys Developer Location: - Hartford, CT Joining Mode: - 6+ Month Contract - 1. Genesys Framework, Genesys Voice Platform(GVP) including SIP Server, URS, Config Server, DB Server ...
Genesys Developer
Hartford, CT · On-site
Position: - Genesys Developer Location: - Hartford, CT Joining Mode: - 6+ Month Contract - 1. Genesys Framework, Genesys Voice Platform(GVP) including SIP Server, URS, Config Server, DB Server ...
Genesys Administrator
Phoenix, AZ · On-site
The Genesys Administrator will be responsible for the administration and engineering of Genesys platforms, focusing on migrating over 30 physical branch locations to Genesys. This role requires ...
Genesys Administrator
Phoenix, AZ · On-site
The Genesys Administrator will be responsible for the administration and engineering of Genesys platforms, focusing on migrating over 30 physical branch locations to Genesys. This role requires ...
Genesys Developer
Hartford, CT · On-site
Position: - Genesys Developer Location: - Hartford, CT Joining Mode: - 6+ Month Contract - 1. Genesys Framework, Genesys Voice Platform(GVP) including SIP Server, URS, Config Server, DB Server ...
Genesys Developer
Hartford, CT · On-site
Position: - Genesys Developer Location: - Hartford, CT Joining Mode: - 6+ Month Contract - 1. Genesys Framework, Genesys Voice Platform(GVP) including SIP Server, URS, Config Server, DB Server ...
Genesys Developer
Almond, NY · On-site
$49 - $67/hr
Overview: • 4+ years of hands-on experience in Contact Center technologies with strong expertise in Genesys Cloud IVR development using Architect • Proven capability in IVR design and end-to-end ...
Genesys Developer
Almond, NY · On-site
$49 - $67/hr
Overview: • 4+ years of hands-on experience in Contact Center technologies with strong expertise in Genesys Cloud IVR development using Architect • Proven capability in IVR design and end-to-end ...
Genesys Developer
Charlotte, NC · On-site
Hybrid (Three days onsite and two days remote) 10+ years of development and Implementation experience with Genesys contact center solutions On-premises and Cloud. Configure and troubleshoot Genesys ...
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Genesys Developer
Charlotte, NC · On-site
Hybrid (Three days onsite and two days remote) 10+ years of development and Implementation experience with Genesys contact center solutions On-premises and Cloud. Configure and troubleshoot Genesys ...
Genesys Developer - REMOTE
Sacramento, CA · On-site +1
PTP is looking for a hands-on Genesys Developer to join our Customer Experience practice. At PTP, we value aptitude and creativity as well as experience. We are a diverse organization and are looking ...
Genesys Developer - REMOTE
Sacramento, CA · On-site +1
PTP is looking for a hands-on Genesys Developer to join our Customer Experience practice. At PTP, we value aptitude and creativity as well as experience. We are a diverse organization and are looking ...
We are seeking a Genesys Engineer to support the configuration, administration, enhancement, and ongoing maintenance of our Genesys Cloud platform. In this role, you will help build and optimize ...
We are seeking a Genesys Engineer to support the configuration, administration, enhancement, and ongoing maintenance of our Genesys Cloud platform. In this role, you will help build and optimize ...
Genesys Architect
Springfield, MA · On-site
Genesys Architect Indicative Skills Genesys Cloud, IVR, routing, and digital channels. Contact center architecture, cloud telephony, and CX analytics. Experience integrating Genesys with CRM and ...
Genesys Architect
Springfield, MA · On-site
Genesys Architect Indicative Skills Genesys Cloud, IVR, routing, and digital channels. Contact center architecture, cloud telephony, and CX analytics. Experience integrating Genesys with CRM and ...
Genesys Developer
Jacksonville, FL · Remote
$60.50/hr
Genesys Developer Location: Jacksonville, Florida and Remote only in Eastern and Central Coast Duration: Contract Job ID: 177380 Pay Range: $60.50/Hr-67.50/Hr Job Overview: We are seeking a skilled ...
Genesys Developer
Jacksonville, FL · Remote
$60.50/hr
Genesys Developer Location: Jacksonville, Florida and Remote only in Eastern and Central Coast Duration: Contract Job ID: 177380 Pay Range: $60.50/Hr-67.50/Hr Job Overview: We are seeking a skilled ...
Genesys Architect - REMOTE
Sacramento, CA · On-site +1
We are looking for a hands-on Senior Genesys Architect to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value ...
Genesys Architect - REMOTE
Sacramento, CA · On-site +1
We are looking for a hands-on Senior Genesys Architect to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value ...
Genesys SME
Boston, MA · On-site
As a Genesys CloudCX Chatbot Developer youll be responsible for designing developing and deploying intelligent chatbots on the Genesys CloudCX platform Your expertise will drive personalized and ...
Genesys SME
Boston, MA · On-site
As a Genesys CloudCX Chatbot Developer youll be responsible for designing developing and deploying intelligent chatbots on the Genesys CloudCX platform Your expertise will drive personalized and ...
Genesys Engineer - REMOTE
CA · On-site +1
We are looking for a Genesys Engineer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and ...
Genesys Engineer - REMOTE
CA · On-site +1
We are looking for a Genesys Engineer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and ...
Genesys Technical Specialist
Tysons, VA · On-site
Overview LMI is seeking a dynamic and strategic Genesys Practice Manager to cultivate, strengthen, and advance our partnership with Genesys and lead go-to-market architecting for LMI's Call Center as ...
Genesys Technical Specialist
Tysons, VA · On-site
Overview LMI is seeking a dynamic and strategic Genesys Practice Manager to cultivate, strengthen, and advance our partnership with Genesys and lead go-to-market architecting for LMI's Call Center as ...
Genesys information
See salary details
$19.71 - $25.22
6% of jobs
$25.22 - $30.73
3% of jobs
$30.73 - $36.23
6% of jobs
$40.36 is the 25th percentile. Wages below this are outliers.
$36.23 - $41.74
13% of jobs
$41.74 - $47.25
9% of jobs
The median wage is $51.38 / hr.
$47.25 - $52.75
17% of jobs
$52.75 - $58.26
15% of jobs
$60.80 is the 75th percentile. Wages above this are outliers.
$58.26 - $63.77
14% of jobs
$63.77 - $69.27
9% of jobs
$69.27 - $74.78
3% of jobs
$74.78 - $80.29
5% of jobs
$19
$52
$80
How much do genesys jobs pay per hour?
As of Jun 8, 2026, the average hourly pay for genesys in the United States is $52.51, according to ZipRecruiter salary data. Most workers in this role earn between $40.87 and $62.74 per hour, depending on experience, location, and employer.
What are the typical daily responsibilities of a Genesys professional in an enterprise contact center environment?
Genesys professionals typically spend their days configuring and managing the Genesys Cloud platform, troubleshooting system issues, implementing new features or integrations, and providing support to end users or contact center agents. Collaboration with IT teams, business analysts, and customer service managers is common to ensure solutions align with organizational goals and improve customer interactions. They may also participate in regular meetings to gather feedback, plan system enhancements, and stay updated on new Genesys releases. Staying proactive in monitoring system performance and resolving incidents helps ensure a seamless customer experience.
What is a Genesys job?
A Genesys job typically involves working with Genesys software, which provides customer experience and contact center solutions. Roles can range from development, implementation, and support to administration and optimization of Genesys platforms. Professionals in this field often configure and manage customer engagement solutions, ensuring seamless communication across various channels. Common positions include Genesys Engineer, Consultant, and Support Specialist, requiring expertise in VoIP, cloud solutions, and automation tools.
What are the key skills and qualifications needed to thrive in the Genesys position, and why are they important?
To thrive in a Genesys role, expertise in contact center technology, telephony systems, and customer engagement solutions is required, often supported by degrees in computer science or related fields. Familiarity with the Genesys Cloud platform, scripting languages (such as JavaScript or Python), and certifications like Genesys Certified Professional are highly valued. Strong communication, problem-solving abilities, and a customer-focused mindset set candidates apart. These skills enable professionals to design, implement, and support complex customer experience solutions crucial for business success.
More about Genesys jobs
What cities are hiring for Genesys jobs? Cities with the most Genesys job openings:
What are the most commonly searched types of Genesys jobs? The most popular types of Genesys jobs are:
What states have the most Genesys jobs? States with the most job openings for Genesys jobs include:
What job categories do people searching Genesys jobs look for? The top searched job categories for Genesys jobs are:
Job description
Company Description
Thanks & Regards
Nandha
KRG Technologies Inc.
25000 | Avenue Stanford | Suite 253 | Valencia, CA 91355
PH : 661 367 8000 x 304
Job Description
Job Description:
1. Design the outbound dialing and texting in the Preference center project. Work with the business IT architects and vendor to build a solution for outbound text and dialing use cases.
2. Clearly understand the business requirements and high level use cases to provide options to the client and recommend best approach to build the solution.
3. Collaborate with Client IT, vendors and internal Cognizant resources to implement the solution.
4. Oversee and mentor less experienced members of the team to accomplish the deliverables.
Mandatory Skills:
1. Genesys Outbound implementation experience in 8.1 framework is a must have.
2. Genesys Callback solution implementation experience.
3. Genesys Outbound Reporting
4. Genesys eServices (SMS) server implementation experience.
5. Genesys eServices (SMS) reporting.
6. Experience creating design and architecture diagrams and design level documentation.
Qualifications
Genesys eServices (SMS)
Additional Information
All your information will be kept confidential according to EEO guidelines.
About KRG Technologies
Sourced by ZipRecruiter
KRG Technologies was founded with a simple motive of offering the clients exactly what they want, how they want and when they want. By leveraging for its clients its technological edge and right-sourcing advantage, KRG in a short period of time has grown to become one of the most trusted strategic technology partners. Treating every client as the top priority, we customize our solutions and services to align with the unique needs of each client. Headquartered in Valencia, California, KRG employs a unique global delivery platform to minister its offerings spanning from application development and maintenance to business process reengineering. With years of hands-on domain experience and international presence, we offer state-of-the-art solutions backed by our follow-the-sun service model in the most cost effective manner. We value our clientele for the trust reposed in us and our clientele admire us for our personalized approach and deep commitment to their success. Our biggest strength lies in technical expertise of our team and individual competency of our employees, which enables us to be the most befitting solution provider.
Industry
It services
Company size
201 - 500 Employees
Headquarters location
Valencia, CA, US
Year founded
2003