Mandatory Skills: 1. Genesys Outbound implementation experience in 8.1 framework is a must have. 2. Genesys Callback solution implementation experience. 3. Genesys Outbound Reporting 4. Genesys ...
Mandatory Skills: 1. Genesys Outbound implementation experience in 8.1 framework is a must have. 2. Genesys Callback solution implementation experience. 3. Genesys Outbound Reporting 4. Genesys ...
At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more ...
At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more ...
At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more ...
At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more ...
Genesys Routing Developer Team Structure: Team Structure: 1 Scrum Master, 1 Team lead, 4 Developers, 2 QA. Ideal Candidate Candidate must have experience in Contact center technology especially in ...
Genesys Routing Developer Team Structure: Team Structure: 1 Scrum Master, 1 Team lead, 4 Developers, 2 QA. Ideal Candidate Candidate must have experience in Contact center technology especially in ...
Genesys SME
Boston, MA · On-site
Genesys SME Need a Genesys Functional SME to help guide our implementation of Genesys Features and Functions This isnt necessarily a technical Genesys skillset but someone that has real world ...
Genesys SME
Boston, MA · On-site
Genesys SME Need a Genesys Functional SME to help guide our implementation of Genesys Features and Functions This isnt necessarily a technical Genesys skillset but someone that has real world ...
Genesys Engage - CTI Genesys Developer (Genesys Cloud Developer)
Columbus, OH · On-site
$52.50 - $72/hr
We are seeking a highly skilled Genesys Cloud Developer with extensive experience in Genesys Engage and Genesys Cloud platforms. The ideal candidate will be responsible for designing, developing, and ...
Genesys Engage - CTI Genesys Developer (Genesys Cloud Developer)
Columbus, OH · On-site
$52.50 - $72/hr
We are seeking a highly skilled Genesys Cloud Developer with extensive experience in Genesys Engage and Genesys Cloud platforms. The ideal candidate will be responsible for designing, developing, and ...
Genesys Routing Developer Team Structure: Team Structure: 1 Scrum Master, 1 Team lead, 4 Developers, 2 QA. Ideal Candidate Candidate must have experience in Contact center technology especially in ...
Genesys Routing Developer Team Structure: Team Structure: 1 Scrum Master, 1 Team lead, 4 Developers, 2 QA. Ideal Candidate Candidate must have experience in Contact center technology especially in ...
Genesys Engineer
Hartford, CT · On-site
MUST HAVE: 6+ yearsexperience with Genesys Framework 6+ years experience with Genesys Voice Platform(GVP) including: o SIP Server o URS o Config Server o DB Server o Routing Stat Servers o Reporting ...
Genesys Engineer
Hartford, CT · On-site
MUST HAVE: 6+ yearsexperience with Genesys Framework 6+ years experience with Genesys Voice Platform(GVP) including: o SIP Server o URS o Config Server o DB Server o Routing Stat Servers o Reporting ...
Genesys Developer
Newark, NJ · On-site
Genesys Developer Location: Newark, NJ - onsite Employment Type: Contract Job Summary We are seeking an experienced Genesys Developer to design, develop, customize, and support contact center ...
Genesys Developer
Newark, NJ · On-site
Genesys Developer Location: Newark, NJ - onsite Employment Type: Contract Job Summary We are seeking an experienced Genesys Developer to design, develop, customize, and support contact center ...
Genesys Developer
Austin, TX · On-site
Genesys Routing composer developer ORS Implementation * Will be constantly utilizing your experience in Genesys eServices and Genesys suites of products (Framework, eServices, Routing, Reporting ...
Genesys Developer
Austin, TX · On-site
Genesys Routing composer developer ORS Implementation * Will be constantly utilizing your experience in Genesys eServices and Genesys suites of products (Framework, eServices, Routing, Reporting ...
Genesys Consultant
Lansing, MI · On-site
$50 - $55/hr
Genesys Consultant Location : Lansing, MI (Onsite) Duration: 12+ Months Experience: 8+ Years Note : Interview Mode : Inperson Interview JD: * 3-5+ years for the overall Genesys administration/IWD ...
Quick apply
Genesys Consultant
Lansing, MI · On-site
$50 - $55/hr
Genesys Consultant Location : Lansing, MI (Onsite) Duration: 12+ Months Experience: 8+ Years Note : Interview Mode : Inperson Interview JD: * 3-5+ years for the overall Genesys administration/IWD ...
Genesys Developer
Tampa, FL · On-site
Job Title: Genesys Developer Location: Tampa, FL Duration: Contract Skills Required: * Design and developing Genesys Web messaging/Chat Bot solution * Design and implement Genesys Digital Bot ...
Genesys Developer
Tampa, FL · On-site
Job Title: Genesys Developer Location: Tampa, FL Duration: Contract Skills Required: * Design and developing Genesys Web messaging/Chat Bot solution * Design and implement Genesys Digital Bot ...
Genesys Developer
Charlotte, NC · On-site
Genesys Developer Location : Addison, Texas & Charlotte, NC (Hybrid) Duration : Long term contract Required Skills: * 10+ years of development and Implementation experience with Genesys contact ...
Quick apply
Genesys Developer
Charlotte, NC · On-site
Genesys Developer Location : Addison, Texas & Charlotte, NC (Hybrid) Duration : Long term contract Required Skills: * 10+ years of development and Implementation experience with Genesys contact ...
Position: - Genesys Developer Location: - Hartford, CT Joining Mode: - 6+ Month Contract - 1. Genesys Framework, Genesys Voice Platform(GVP) including SIP Server, URS, Config Server, DB Server ...
Position: - Genesys Developer Location: - Hartford, CT Joining Mode: - 6+ Month Contract - 1. Genesys Framework, Genesys Voice Platform(GVP) including SIP Server, URS, Config Server, DB Server ...
Position: - Genesys Developer Location: - Hartford, CT Joining Mode: - 6+ Month Contract - 1. Genesys Framework, Genesys Voice Platform(GVP) including SIP Server, URS, Config Server, DB Server ...
Position: - Genesys Developer Location: - Hartford, CT Joining Mode: - 6+ Month Contract - 1. Genesys Framework, Genesys Voice Platform(GVP) including SIP Server, URS, Config Server, DB Server ...
Genesys Developer
Charlotte, NC · On-site
Hybrid (Three days onsite and two days remote) 10+ years of development and Implementation experience with Genesys contact center solutions On-premises and Cloud. Configure and troubleshoot Genesys ...
Quick apply
Genesys Developer
Charlotte, NC · On-site
Hybrid (Three days onsite and two days remote) 10+ years of development and Implementation experience with Genesys contact center solutions On-premises and Cloud. Configure and troubleshoot Genesys ...
Genesys Developer
Columbus, OH · On-site
Genesys Developer We currently have a job opening with one of our Direct Client and need a Genesys Developer with experience in IT. This is an 18-36 months contract opportunity and this job is ...
Genesys Developer
Columbus, OH · On-site
Genesys Developer We currently have a job opening with one of our Direct Client and need a Genesys Developer with experience in IT. This is an 18-36 months contract opportunity and this job is ...
Genesys Developer - REMOTE
Sacramento, CA · On-site +1
PTP is looking for a hands-on Genesys Developer to join our Customer Experience practice. At PTP, we value aptitude and creativity as well as experience. We are a diverse organization and are looking ...
Genesys Developer - REMOTE
Sacramento, CA · On-site +1
PTP is looking for a hands-on Genesys Developer to join our Customer Experience practice. At PTP, we value aptitude and creativity as well as experience. We are a diverse organization and are looking ...
Genesys admin
Phoenix, AZ · On-site
Role: Genesys admin Descriptions: Looking for someone who is strong in Genesys Administration, Engineering & in general understands Genesys features & capabilities. We have 30+ physical branch ...
Genesys admin
Phoenix, AZ · On-site
Role: Genesys admin Descriptions: Looking for someone who is strong in Genesys Administration, Engineering & in general understands Genesys features & capabilities. We have 30+ physical branch ...
Genesys Architect
Hartford, CT · On-site
$65.50 - $83.50/hr
Genesys Cloud Architect Location: Hartford, CT Long Term Contract Genesys Cloud Architect Responsible for designing, implementing, and optimizing Genesys Cloud CX contact center solutions. Leads ...
Genesys Architect
Hartford, CT · On-site
$65.50 - $83.50/hr
Genesys Cloud Architect Location: Hartford, CT Long Term Contract Genesys Cloud Architect Responsible for designing, implementing, and optimizing Genesys Cloud CX contact center solutions. Leads ...
Genesys information
See salary details
$19.71 - $25.22
6% of jobs
$25.22 - $30.73
3% of jobs
$30.73 - $36.23
6% of jobs
$40.36 is the 25th percentile. Wages below this are outliers.
$36.23 - $41.74
13% of jobs
$41.74 - $47.25
9% of jobs
The median wage is $51.38 / hr.
$47.25 - $52.75
17% of jobs
$52.75 - $58.26
15% of jobs
$60.80 is the 75th percentile. Wages above this are outliers.
$58.26 - $63.77
14% of jobs
$63.77 - $69.27
9% of jobs
$69.27 - $74.78
3% of jobs
$74.78 - $80.29
5% of jobs
$19
$52
$80
How much do genesys jobs pay per hour?
As of Jul 7, 2026, the average hourly pay for genesys in the United States is $52.51, according to ZipRecruiter salary data. Most workers in this role earn between $40.87 and $62.74 per hour, depending on experience, location, and employer.
What are the typical daily responsibilities of a Genesys professional in an enterprise contact center environment?
Genesys professionals typically spend their days configuring and managing the Genesys Cloud platform, troubleshooting system issues, implementing new features or integrations, and providing support to end users or contact center agents. Collaboration with IT teams, business analysts, and customer service managers is common to ensure solutions align with organizational goals and improve customer interactions. They may also participate in regular meetings to gather feedback, plan system enhancements, and stay updated on new Genesys releases. Staying proactive in monitoring system performance and resolving incidents helps ensure a seamless customer experience.
What jobs are typically at Genesys?
Genesys offers a variety of roles including software engineers, customer support specialists, sales representatives, product managers, and technical consultants. These positions often require skills in communication, technical knowledge, and familiarity with customer experience platforms or cloud-based solutions.
What is a Genesys job?
A Genesys job typically involves working with Genesys software, which provides customer experience and contact center solutions. Roles can range from development, implementation, and support to administration and optimization of Genesys platforms. Professionals in this field often configure and manage customer engagement solutions, ensuring seamless communication across various channels. Common positions include Genesys Engineer, Consultant, and Support Specialist, requiring expertise in VoIP, cloud solutions, and automation tools.
What are the key skills and qualifications needed to thrive in the Genesys position, and why are they important?
To thrive in a Genesys role, expertise in contact center technology, telephony systems, and customer engagement solutions is required, often supported by degrees in computer science or related fields. Familiarity with the Genesys Cloud platform, scripting languages (such as JavaScript or Python), and certifications like Genesys Certified Professional are highly valued. Strong communication, problem-solving abilities, and a customer-focused mindset set candidates apart. These skills enable professionals to design, implement, and support complex customer experience solutions crucial for business success.
What does Genesys company do?
Genesys is a company that provides customer experience and contact center solutions, including cloud-based and on-premises software for managing customer interactions across multiple channels. Employees working there may need skills in software deployment, customer service, and technical support. The company focuses on improving customer engagement and operational efficiency for businesses.
What is the salary in Genesys?
Genesys offers a range of salaries depending on the role, experience, and location. Entry-level positions typically start around $50,000 annually, while more experienced roles can earn over $100,000. Compensation often includes benefits such as health insurance and performance bonuses.
What is the average salary at Genesys?
Genesys customer experience roles typically have an average salary ranging from $70,000 to $120,000 annually, depending on the position, experience, and location. Entry-level positions may start lower, while specialized roles or those requiring technical skills like cloud platforms or CRM tools tend to pay higher. Salaries are often complemented by benefits such as health insurance and performance bonuses.
More about Genesys jobs
What cities are hiring for Genesys jobs? Cities with the most Genesys job openings:
What are the most commonly searched types of Genesys jobs? The most popular types of Genesys jobs are:
What states have the most Genesys jobs? States with the most job openings for Genesys jobs include:
What job categories do people searching Genesys jobs look for? The top searched job categories for Genesys jobs are:
Job description
Company Description
Thanks & Regards
Nandha
KRG Technologies Inc.
25000 | Avenue Stanford | Suite 253 | Valencia, CA 91355
PH : 661 367 8000 x 304
Job Description
Job Description:
1. Design the outbound dialing and texting in the Preference center project. Work with the business IT architects and vendor to build a solution for outbound text and dialing use cases.
2. Clearly understand the business requirements and high level use cases to provide options to the client and recommend best approach to build the solution.
3. Collaborate with Client IT, vendors and internal Cognizant resources to implement the solution.
4. Oversee and mentor less experienced members of the team to accomplish the deliverables.
Mandatory Skills:
1. Genesys Outbound implementation experience in 8.1 framework is a must have.
2. Genesys Callback solution implementation experience.
3. Genesys Outbound Reporting
4. Genesys eServices (SMS) server implementation experience.
5. Genesys eServices (SMS) reporting.
6. Experience creating design and architecture diagrams and design level documentation.
Qualifications
Genesys eServices (SMS)
Additional Information
All your information will be kept confidential according to EEO guidelines.
About KRG Technologies
Sourced by ZipRecruiter
KRG Technologies was founded with a simple motive of offering the clients exactly what they want, how they want and when they want. By leveraging for its clients its technological edge and right-sourcing advantage, KRG in a short period of time has grown to become one of the most trusted strategic technology partners. Treating every client as the top priority, we customize our solutions and services to align with the unique needs of each client. Headquartered in Valencia, California, KRG employs a unique global delivery platform to minister its offerings spanning from application development and maintenance to business process reengineering. With years of hands-on domain experience and international presence, we offer state-of-the-art solutions backed by our follow-the-sun service model in the most cost effective manner. We value our clientele for the trust reposed in us and our clientele admire us for our personalized approach and deep commitment to their success. Our biggest strength lies in technical expertise of our team and individual competency of our employees, which enables us to be the most befitting solution provider.
Industry
It services
Company size
201 - 500 Employees
Headquarters location
Valencia, CA, US
Year founded
2003