Lead Consultant - Genesys - IVR Location: Plano, TX Duration ... Permanent Hire/ Full Time Preferred At least 5 years of experience in Business Process Consulting ...
Lead Consultant - Genesys - IVR Location: Plano, TX Duration ... Permanent Hire/ Full Time Preferred At least 5 years of experience in Business Process Consulting ...
Lead Consultant - Genesys - IVR Location: Plano, TX Duration ... Permanent Hire/ Full Time Preferred • At least 5 years of experience in Business Process ...
Lead Consultant - Genesys - IVR Location: Plano, TX Duration ... Permanent Hire/ Full Time Preferred • At least 5 years of experience in Business Process ...
Charlotte, Phoenix, Dallas, Pennington, Jersey City, Jacksonville, NYC, Seattle Qualifications Genesys IVR Consultant Ability to think logically and analyze application and business process ...
Charlotte, Phoenix, Dallas, Pennington, Jersey City, Jacksonville, NYC, Seattle Qualifications Genesys IVR Consultant Ability to think logically and analyze application and business process ...
Permanent Full Time Description: Experience in working with business to formalize requirements ... Genesys Interactive Voice Response system Knowledge of voice User Interface (UI) specification ...
Permanent Full Time Description: Experience in working with business to formalize requirements ... Genesys Interactive Voice Response system Knowledge of voice User Interface (UI) specification ...
Cleveland, OH Duration: Full Time Roles and Responsibilities: 6-7 years of Experience in Avaya IVR ... Knowledge in integrating IVR with telephony interfaces (ACD and Genesys CTI). Must have skills:
Cleveland, OH Duration: Full Time Roles and Responsibilities: 6-7 years of Experience in Avaya IVR ... Knowledge in integrating IVR with telephony interfaces (ACD and Genesys CTI). Must have skills:
Genesys Call Flow Developer Lead
Pittsburgh, PA · On-site
$57.25 - $75/hr
Permanent Full Time Location : Dallas, TX, Pittsburgh, PA, or Cleveland, OH. Work Mode : 5 Days in ... Duties and Responsibilities o Design and implement IVR flows, contact routing, and bot integrations ...
Quick apply
Genesys Call Flow Developer Lead
Pittsburgh, PA · On-site
$57.25 - $75/hr
Permanent Full Time Location : Dallas, TX, Pittsburgh, PA, or Cleveland, OH. Work Mode : 5 Days in ... Duties and Responsibilities o Design and implement IVR flows, contact routing, and bot integrations ...
... IVR and call flow setup, daily campaigns, users and queues, etc. They will be responsible for administration tasks associated with the Genesys system including the configuration, management and ...
... IVR and call flow setup, daily campaigns, users and queues, etc. They will be responsible for administration tasks associated with the Genesys system including the configuration, management and ...
Genesys Call Flow Developer Lead
Pittsburgh, PA · On-site
$57.25 - $75/hr
Permanent Full Time Location : Dallas, TX, Pittsburgh, PA, or Cleveland, OH. Work Mode : 5 Days in ... Duties and Responsibilities o Design and implement IVR flows, contact routing, and bot integrations ...
Quick apply
Genesys Call Flow Developer Lead
Pittsburgh, PA · On-site
$57.25 - $75/hr
Permanent Full Time Location : Dallas, TX, Pittsburgh, PA, or Cleveland, OH. Work Mode : 5 Days in ... Duties and Responsibilities o Design and implement IVR flows, contact routing, and bot integrations ...
... IVR and call flow setup, daily campaigns, users and queues, etc. They will be responsible for administration tasks associated with the Genesys system including the configuration, management and ...
... IVR and call flow setup, daily campaigns, users and queues, etc. They will be responsible for administration tasks associated with the Genesys system including the configuration, management and ...
Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The ... Lead our most complex Genesys initiatives - from new AI platform integrations to major IVR ...
Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The ... Lead our most complex Genesys initiatives - from new AI platform integrations to major IVR ...
Genesys Platform Program Lead
Medical
Life
PTO
Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The ... Lead our most complex Genesys initiatives - from new AI platform integrations to major IVR ...
Genesys Platform Program Lead
Medical
Life
PTO
Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The ... Lead our most complex Genesys initiatives - from new AI platform integrations to major IVR ...
Genesys, Epic, Salesforce. * 3 years hands-on experience with complex, multichannel contact center systems including Genesys Engage (or comparable IVR application) with Contact Center Architecture ...
Genesys, Epic, Salesforce. * 3 years hands-on experience with complex, multichannel contact center systems including Genesys Engage (or comparable IVR application) with Contact Center Architecture ...
Genesys, Epic, Salesforce. * 3 years hands-on experience with complex, multichannel contact center systems including Genesys Engage (or comparable IVR application) with Contact Center Architecture ...
Genesys, Epic, Salesforce. * 3 years hands-on experience with complex, multichannel contact center systems including Genesys Engage (or comparable IVR application) with Contact Center Architecture ...
Genesys Cloud Architect
New York, NY · On-site
$71 - $90.50/hr
Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. We ... IVR, call flows, and routing strategies; Omnichannel solutions (voice, chat, email, messaging)
Genesys Cloud Architect
New York, NY · On-site
$71 - $90.50/hr
Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. We ... IVR, call flows, and routing strategies; Omnichannel solutions (voice, chat, email, messaging)
Genesys Cloud Architect
Texas City, TX · On-site +1
$55.50 - $70.75/hr
Medical
Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. We ... IVR, call flows, and routing strategies; Omnichannel solutions (voice, chat, email, messaging)
Genesys Cloud Architect
Texas City, TX · On-site +1
$55.50 - $70.75/hr
Medical
Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. We ... IVR, call flows, and routing strategies; Omnichannel solutions (voice, chat, email, messaging)
Genesys Cloud Architect
Texas City, TX · Remote
$55.50 - $70.75/hr
Medical
Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. We ... IVR, call flows, and routing strategies; Omnichannel solutions (voice, chat, email, messaging)
Genesys Cloud Architect
Texas City, TX · Remote
$55.50 - $70.75/hr
Medical
Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. We ... IVR, call flows, and routing strategies; Omnichannel solutions (voice, chat, email, messaging)
Genesys Cloud Architect
New York, NY · Remote
$71 - $90.50/hr
Medical
Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. We ... IVR, call flows, and routing strategies; Omnichannel solutions (voice, chat, email, messaging)
Genesys Cloud Architect
New York, NY · Remote
$71 - $90.50/hr
Medical
Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. We ... IVR, call flows, and routing strategies; Omnichannel solutions (voice, chat, email, messaging)
Genesys Cloud Architect
Arizona City, AZ · On-site +1
$65.50 - $83.25/hr
Medical
Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. We ... IVR, call flows, and routing strategies; Omnichannel solutions (voice, chat, email, messaging)
Genesys Cloud Architect
Arizona City, AZ · On-site +1
$65.50 - $83.25/hr
Medical
Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. We ... IVR, call flows, and routing strategies; Omnichannel solutions (voice, chat, email, messaging)
Genesys Cloud Architect
Texas City, TX · Remote
$55.50 - $70.75/hr
Medical
Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. We ... IVR, call flows, and routing strategies; Omnichannel solutions (voice, chat, email, messaging)
Genesys Cloud Architect
Texas City, TX · Remote
$55.50 - $70.75/hr
Medical
Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. We ... IVR, call flows, and routing strategies; Omnichannel solutions (voice, chat, email, messaging)
Genesys Cloud Architect
Texas City, TX · Remote
$55.50 - $70.75/hr
Medical
Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. We ... IVR, call flows, and routing strategies; Omnichannel solutions (voice, chat, email, messaging)
Genesys Cloud Architect
Texas City, TX · Remote
$55.50 - $70.75/hr
Medical
Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. We ... IVR, call flows, and routing strategies; Omnichannel solutions (voice, chat, email, messaging)
Full Time Genesys Ivr information
See salary details
$52K - $62.7K
4% of jobs
$62.7K - $73.4K
2% of jobs
$73.4K - $84K
0% of jobs
$84K - $94.7K
3% of jobs
$94.7K - $105.4K
4% of jobs
$105.4K - $116.1K
7% of jobs
$119K is the 25th percentile. Wages below this are outliers.
$116.1K - $126.8K
14% of jobs
The median wage is $133.6K / yr.
$126.8K - $137.5K
23% of jobs
$146.7K is the 75th percentile. Wages above this are outliers.
$137.5K - $148.1K
19% of jobs
$148.1K - $158.8K
13% of jobs
$158.8K - $169.5K
10% of jobs
$52K
$129.8K
$169.5K
How much do full time genesys ivr jobs pay per year?
As of Aug 20, 2026, the average yearly pay for full time genesys ivr in the United States is $129,787.00, according to ZipRecruiter salary data. Most workers in this role earn between $119,000.00 and $148,500.00 per year, depending on experience, location, and employer.
What is the difference between Full Time Genesys Ivr vs Call Center Agent?
| Aspect | Full Time Genesys Ivr | Call Center Agent |
|---|---|---|
| Primary Role | Designing, implementing, and managing IVR systems using Genesys platform | Handling inbound/outbound customer calls, providing support and information |
| Required Skills | Genesys IVR configuration, scripting, troubleshooting | Customer service, communication, basic computer skills |
| Work Environment | Technical environment with focus on system management | Call center setting with direct customer interaction |
| Certifications | Genesys certifications often preferred | Customer service or call center training |
Full Time Genesys Ivr roles focus on technical setup and management of IVR systems, requiring specialized skills and certifications. Call Center Agents primarily handle customer interactions, emphasizing communication skills. Both roles are common in customer service industries but differ significantly in responsibilities and skill requirements.
More about Full Time Genesys Ivr jobs
What are the most commonly searched types of Genesys Ivr jobs?
The most popular types of Genesys Ivr jobs are:
What states have the most Full Time Genesys Ivr jobs?
States with the most job openings for Full Time Genesys Ivr jobs include:
What job categories do people searching Full Time Genesys Ivr jobs look for?
The top searched job categories for Full Time Genesys Ivr jobs are:
Job description
Company Description
Bravens Inc
Job Description
Hello ,
Greeting from Bravens Inc.
We are Hiring for Lead Consultant - Genesys - IVR position with our Direct Client. Please find the JD below and kindly help me with your availability for the project, you can also refer someone who might be interested.
Role: Lead Consultant - Genesys - IVR
Location: Plano, TX
Duration: Permanent Hire/ Full Time
Job Description:
Preferred
At least 5 years of experience in Business Process Consulting, problem definition, Architecture/Design /Detailing of Processes
At least 4years of experience in Genesys 8.x version for call routing and reporting purposes Skills
Experience on working on Java/Websphere based custom application for IVR
Avaya Experience Portal
NICE call recorder
NICE IEX work force management
At least 2 years of experience in Development/ Configuration/solutions evaluation/ Validation and deployment
Analytical and Communication skills
project and talent management
Experience with project management
Qualifications
Qualifications Basic:
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 7 years of experience with IT Development
Additional Information
Thanks & Regards,
Pratik Pitale
About Bravens
Sourced by ZipRecruiter
Bravens is an Information Technology Consulting and Services company with the vast experience, full of success stories in the service of many companies and organizations in general. The experience in consulting, our work philosophy and high qualification of our professionals consolidate us in an outstanding position in our sector. We specialize in Web Technologies and offer a comprehensive range of proprietary solutions and advanced services that add value to the innovation. We are the partner that companies seek to be supported in their business strategies through technology.
Industry
It services
Company size
11 - 50 Employees
Headquarters location
Chantilly, VA, US
Year founded
2010