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Remote Genesys Ivr Jobs (NOW HIRING)

PTP

Genesys Cloud Engineer - REMOTE

Austin, TX · On-site +1

$54.25 - $72.75/hr

Develop call flows in Genesys Architect for routing and IVR * Write and execute test plans * Demonstrate strong follow-through, ownership & responsibility for assigned tasks Requirements * 1+ year of ...

SYS Integration

Genesys Contact Center Engineer

Washington, DC · Remote

$58.25 - $78/hr

Configure and maintain Genesys Cloud components (IVR, routing, bots, voice, chat, email). * Perform ... Fully remote. * Flexible hours based on project needs. * Reports directly to VP IT Must be able to ...

Miratech

Genesys Cloud Architect

Texas City, TX · Remote

$55.50 - $70.75/hr

IVR, call flows, and routing strategies; Omnichannel solutions (voice, chat, email, messaging ... remote work. * Growth Mindset : reap the benefits of a range of professional development ...

Miratech

Genesys Cloud Architect

Texas City, TX · Remote

$55.50 - $70.75/hr

IVR, call flows, and routing strategies; Omnichannel solutions (voice, chat, email, messaging ... remote work. * Growth Mindset : reap the benefits of a range of professional development ...

Miratech

Genesys Cloud Architect

Arizona City, AZ · On-site +1

$65.50 - $83.25/hr

IVR, call flows, and routing strategies; Omnichannel solutions (voice, chat, email, messaging ... remote work. * Growth Mindset : reap the benefits of a range of professional development ...

Miratech

Genesys Cloud Architect

Texas City, TX · Remote

$55.50 - $70.75/hr

IVR, call flows, and routing strategies; Omnichannel solutions (voice, chat, email, messaging ... remote work. * Growth Mindset : reap the benefits of a range of professional development ...

Miratech

Genesys Cloud Architect

Texas City, TX · On-site +1

$55.50 - $70.75/hr

IVR, call flows, and routing strategies; Omnichannel solutions (voice, chat, email, messaging ... remote work. * Growth Mindset : reap the benefits of a range of professional development ...

Miratech

Genesys Cloud Architect

Texas City, TX · Remote

$55.50 - $70.75/hr

IVR, call flows, and routing strategies; Omnichannel solutions (voice, chat, email, messaging ... remote work. * Growth Mindset : reap the benefits of a range of professional development ...

Miratech

Genesys Cloud Architect

Texas City, TX · Remote

$55.50 - $70.75/hr

IVR, call flows, and routing strategies; Omnichannel solutions (voice, chat, email, messaging ... remote work. * Growth Mindset : reap the benefits of a range of professional development ...

Miratech

Genesys Cloud Architect

Philadelphia, PA · On-site +1

$65.50 - $83.50/hr

IVR, call flows, and routing strategies; Omnichannel solutions (voice, chat, email, messaging ... remote work. * Growth Mindset : reap the benefits of a range of professional development ...

NWN Carousel

Senior Engineer - Genesys Cloud

Exeter, CA · On-site +1

$107K - $147K/yr

Configure and implement Genesys Cloud features including voice, digital channels, IVR/Architect ... Enjoy unlimited PTO, paid company holidays, hybrid/remote work, paid bonding leave for eligible ...

Telus Digital

$180K - $224K/yr

... Remote) . The Opportunity The Senior Manager, Solutions Architecture for Genesys CCaaS is a ... Strong understanding of contact center operations, including routing, IVR, workforce engagement ...

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Remote Genesys Ivr information

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$21K

$149.2K

$224.5K

How much do remote genesys ivr jobs pay per year?

As of Jul 21, 2026, the average yearly pay for remote genesys ivr in the United States is $149,214.00, according to ZipRecruiter salary data. Most workers in this role earn between $120,000.00 and $175,000.00 per year, depending on experience, location, and employer.

What is the difference between Remote Genesys Ivr vs Remote Genesys Call Center Agent?

AspectRemote Genesys Ivr

Remote Genesys Ivr primarily involves designing, implementing, and maintaining Interactive Voice Response systems using Genesys platforms. It requires technical skills in system configuration, scripting, and troubleshooting. In contrast, a Remote Genesys Call Center Agent focuses on handling customer interactions via calls, chat, or email, emphasizing communication skills and customer service experience. While both roles work within the Genesys environment, the Ivr role is technical, and the Call Center Agent role is customer-facing. Understanding these differences helps job seekers identify the right position based on their skills and career goals.

More about Remote Genesys Ivr jobs
What cities are hiring for Remote Genesys Ivr jobs? Cities with the most Remote Genesys Ivr job openings:
What are the most commonly searched types of Genesys Ivr jobs? The most popular types of Genesys Ivr jobs are:
What states have the most Remote Genesys Ivr jobs? States with the most job openings for Remote Genesys Ivr jobs include:
What job categories do people searching Remote Genesys Ivr jobs look for? The top searched job categories for Remote Genesys Ivr jobs are:
Remote Genesys Ivr jobs near you
Infographic showing various Remote Genesys Ivr job openings in the United States as of July 2026, with employment types broken down into 15% Locum Tenens, 77% Full Time, 4% Part Time, 3% Contract, and 1% Summer. Highlights an 78% Physical, 2% Hybrid, and 20% Remote job distribution, with an average salary of $149,214 per year, or $71.7 per hour.
Genesys Developer (Chatbot & CX) ___ Remote __ Contract

Genesys Developer (Chatbot & CX) ___ Remote __ Contract

Acestack

Cincinnati, OH • Remote

Contractor

Posted 28 days ago

Job description

Role: Genesys Developer (Chatbot & CX)

Location: 100% Remote

Long Term Contract - W2 / C2C

Job Overview:

We are seeking a skilled Genesys Developer with hands-on experience in Chatbot integration, Customer Experience (CX) optimization, and Genesys Cloud/Genesys Engage platforms. The ideal candidate will design and develop customer-centric contact center solutions leveraging AI-based bots, IVR flows, and digital channels to enhance user engagement and business outcomes.

Key Responsibilities:
  • Design, develop, and deploy Genesys Cloud CX solutions including chatbots, voicebots, and digital channels (chat, SMS, email, etc.)
  • Build and maintain Dialogflows, Architect call flows, and IVR configurations
  • Integrate chatbots and AI services (Google Dialogflow, Amazon Lex, etc.) with Genesys
  • Collaborate with UX/UI and business teams to enhance customer journey mapping
  • Implement API integrations with backend systems for real-time data access
  • Troubleshoot and optimize Genesys call flows, bot behavior, and performance
  • Monitor customer interactions and propose improvements to CX strategy
  • Stay up to date with Genesys Cloud CX features, releases, and best practices
Required Skills & Experience:
  • Overall IT Experience: 8-12+ Years
  • 4+ years of experience as a Genesys Developer (Cloud or Engage)
  • Strong hands-on experience with Genesys Cloud CX, Architect, and IVR development
  • Proficiency with Chatbot frameworks like Google Dialogflow, Amazon Lex, or Genesys Bot Flow
  • Solid understanding of CX principles and ability to design engaging customer journeys
  • Experience integrating with REST APIs, web services, and CRM tools
  • Knowledge of JavaScript or Python for bot and API scripting (preferred)
  • Experience with call routing, IVR design, queue management, and reporting
  • Strong communication skills and ability to work with cross-functional teams
Nice to Have:
  • Genesys Certifications (Genesys Cloud CX Developer or similar)
  • Exposure to AI/ML integration in contact center use cases
  • Knowledge of Speech Analytics, Sentiment Analysis tools

If interested to apply: please share resume to sanghab@acestackllc.com

AceStack logo

About AceStack

Sourced by ZipRecruiter

AceStack is a global IT consulting & Staffing agency. We deal in Health care (Nursing, Allied, Clinical/Non-clinical) Staffing, Engineering Staffing & I.T. Staffing. Founded in 2017 in New Jersey, AceStack has reported consistent growth and profit every year and carries zero debt. AceStack consultants are placed across USA, Canada, Mexico, and Asia. In addition to our headquarters in New Jersey – USA, we also have offices in Canada, Noida, and Ahmedabad. AceStack’s exceptionally high-touch service keeps our clients satisfied and our Consultants/Travelers engaged. We believe in investing in our Consultants/Clients in a variety of ways. We employ AceStack ambassador who helps guide Consultants through the on-boarding process and ensure the transition into their new role with our Client is seamless. We also have dedicated Consultant care representatives located throughout our organization who provide the same level of attention throughout our Consultant’s tenure. Due to this level of attention and care, AceStack enjoys not only one of the highest retention rates in the staffing industry but also one of the highest redeployment rates in the industry.

Company size

51 - 200 Employees

Headquarters location

NJ, US

Year founded

2017

Social media

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