East Hartford, CT · On-site
$64.50 - $82.25/hr
We have very urgent requirement for Genesys Cloud Architect for the following details. Please share the profiles matching the JD and other requirements with their interview availability details ...
East Hartford, CT · On-site
$64.50 - $82.25/hr
We have very urgent requirement for Genesys Cloud Architect for the following details. Please share the profiles matching the JD and other requirements with their interview availability details ...
Hartford, CT · On-site
$65.50 - $83.50/hr
Genesys Cloud Architect Location: Hartford, CT Long Term Contract Genesys Cloud Architect Responsible for designing, implementing, and optimizing Genesys Cloud CX contact center solutions. Leads ...
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Hartford, CT · On-site
$65.50 - $83.50/hr
Genesys Cloud Architect Location: Hartford, CT Long Term Contract Genesys Cloud Architect Responsible for designing, implementing, and optimizing Genesys Cloud CX contact center solutions. Leads ...
San Antonio, TX · On-site
$80 - $85/hr
Genesys Cloud Engineer San Antonio, TX (Onsite) 12-Month Contract JPC - 20671 Solugenix is seeking an experienced Genesys Cloud Engineer for a 12-month contract, onsite position based in San Antonio ...
San Antonio, TX · On-site
$80 - $85/hr
Genesys Cloud Engineer San Antonio, TX (Onsite) 12-Month Contract JPC - 20671 Solugenix is seeking an experienced Genesys Cloud Engineer for a 12-month contract, onsite position based in San Antonio ...
Hartford, CT · On-site
$65.50 - $83.50/hr
Genesys Cloud Architect Responsible for designing, implementing, and optimizing Genesys Cloud CX contact center solutions. Leads architecture for omnichannel routing (voice, chat, email, messaging ...
Quick apply
Hartford, CT · On-site
$65.50 - $83.50/hr
Genesys Cloud Architect Responsible for designing, implementing, and optimizing Genesys Cloud CX contact center solutions. Leads architecture for omnichannel routing (voice, chat, email, messaging ...
$66.50 - $84.75/hr
The Genesys Cloud Architect will lead the design and architecture of cloud-based contact center solutions, ensuring alignment with business objectives and enterprise technology strategy while ...
$66.50 - $84.75/hr
The Genesys Cloud Architect will lead the design and architecture of cloud-based contact center solutions, ensuring alignment with business objectives and enterprise technology strategy while ...
Austin, TX · On-site +1
$54.25 - $72.75/hr
We are looking for a Genesys Cloud Engineer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and ...
Austin, TX · On-site +1
$54.25 - $72.75/hr
We are looking for a Genesys Cloud Engineer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and ...
New York, NY · On-site
$71 - $90.50/hr
We are looking for an experienced Genesys Cloud Architect to lead the design, architecture, and evolution of cloud-based contact center solutions. In this role, you will be responsible for defining ...
New York, NY · On-site
$71 - $90.50/hr
We are looking for an experienced Genesys Cloud Architect to lead the design, architecture, and evolution of cloud-based contact center solutions. In this role, you will be responsible for defining ...
Newark, NJ · On-site
$50 - $56/hr
Genesys Cloud CX Developer Location: Newark, NJ Onsite No. of Demands: 2 * Minimum 3-5 years of application development experience implementing multichannel self-service/IVR and Omni-Channel ...
Quick apply
Newark, NJ · On-site
$50 - $56/hr
Genesys Cloud CX Developer Location: Newark, NJ Onsite No. of Demands: 2 * Minimum 3-5 years of application development experience implementing multichannel self-service/IVR and Omni-Channel ...
Biloxi, MS · On-site
$85K - $110K/yr
Genesys Cloud Admin • 3+ years of experience administering or supporting Genesys Cloud CX or similar CCaaS platform. • 13 years of experience in application support within a financial institution ...
Biloxi, MS · On-site
$85K - $110K/yr
Genesys Cloud Admin • 3+ years of experience administering or supporting Genesys Cloud CX or similar CCaaS platform. • 13 years of experience in application support within a financial institution ...
Woodbridge, NJ · On-site
$100 - $125/hr
We are looking for experienced Genesys Cloud Consultants to join our growing team. This is a flexible contract role where you'll work on exciting projects for global clients. Key Responsibilities:
Woodbridge, NJ · On-site
$100 - $125/hr
We are looking for experienced Genesys Cloud Consultants to join our growing team. This is a flexible contract role where you'll work on exciting projects for global clients. Key Responsibilities:
New York, NY · On-site +1
$71 - $90.50/hr
We are looking for an experienced Genesys Cloud Architect to lead the design, architecture, and evolution of cloud-based contact center solutions. In this role, you will be responsible for defining ...
New York, NY · On-site +1
$71 - $90.50/hr
We are looking for an experienced Genesys Cloud Architect to lead the design, architecture, and evolution of cloud-based contact center solutions. In this role, you will be responsible for defining ...
Texas City, TX · Remote
$55.50 - $70.75/hr
We are looking for an experienced Genesys Cloud Architect to lead the design, architecture, and evolution of cloud-based contact center solutions. In this role, you will be responsible for defining ...
Texas City, TX · Remote
$55.50 - $70.75/hr
We are looking for an experienced Genesys Cloud Architect to lead the design, architecture, and evolution of cloud-based contact center solutions. In this role, you will be responsible for defining ...
New York, NY · Remote
$71 - $90.50/hr
We are looking for an experienced Genesys Cloud Architect to lead the design, architecture, and evolution of cloud-based contact center solutions. In this role, you will be responsible for defining ...
Quick apply
New York, NY · Remote
$71 - $90.50/hr
We are looking for an experienced Genesys Cloud Architect to lead the design, architecture, and evolution of cloud-based contact center solutions. In this role, you will be responsible for defining ...
Texas City, TX · Remote
$55.50 - $70.75/hr
We are looking for an experienced Genesys Cloud Architect to lead the design, architecture, and evolution of cloud-based contact center solutions. In this role, you will be responsible for defining ...
Quick apply
Texas City, TX · Remote
$55.50 - $70.75/hr
We are looking for an experienced Genesys Cloud Architect to lead the design, architecture, and evolution of cloud-based contact center solutions. In this role, you will be responsible for defining ...
Texas City, TX · Remote
$55.50 - $70.75/hr
We are looking for an experienced Genesys Cloud Architect to lead the design, architecture, and evolution of cloud-based contact center solutions. In this role, you will be responsible for defining ...
Texas City, TX · Remote
$55.50 - $70.75/hr
We are looking for an experienced Genesys Cloud Architect to lead the design, architecture, and evolution of cloud-based contact center solutions. In this role, you will be responsible for defining ...
Texas City, TX · On-site +1
$55.50 - $70.75/hr
We are looking for an experienced Genesys Cloud Architect to lead the design, architecture, and evolution of cloud-based contact center solutions. In this role, you will be responsible for defining ...
Texas City, TX · On-site +1
$55.50 - $70.75/hr
We are looking for an experienced Genesys Cloud Architect to lead the design, architecture, and evolution of cloud-based contact center solutions. In this role, you will be responsible for defining ...
Texas City, TX · Remote
$55.50 - $70.75/hr
We are looking for an experienced Genesys Cloud Architect to lead the design, architecture, and evolution of cloud-based contact center solutions. In this role, you will be responsible for defining ...
Texas City, TX · Remote
$55.50 - $70.75/hr
We are looking for an experienced Genesys Cloud Architect to lead the design, architecture, and evolution of cloud-based contact center solutions. In this role, you will be responsible for defining ...
New York, NY · Remote
$71 - $90.50/hr
We are looking for an experienced Genesys Cloud Architect to lead the design, architecture, and evolution of cloud-based contact center solutions. In this role, you will be responsible for defining ...
New York, NY · Remote
$71 - $90.50/hr
We are looking for an experienced Genesys Cloud Architect to lead the design, architecture, and evolution of cloud-based contact center solutions. In this role, you will be responsible for defining ...
Arizona City, AZ · On-site +1
$65.50 - $83.25/hr
We are looking for an experienced Genesys Cloud Architect to lead the design, architecture, and evolution of cloud-based contact center solutions. In this role, you will be responsible for defining ...
Arizona City, AZ · On-site +1
$65.50 - $83.25/hr
We are looking for an experienced Genesys Cloud Architect to lead the design, architecture, and evolution of cloud-based contact center solutions. In this role, you will be responsible for defining ...
Texas City, TX · Remote
$55.50 - $70.75/hr
We are looking for an experienced Genesys Cloud Architect to lead the design, architecture, and evolution of cloud-based contact center solutions. In this role, you will be responsible for defining ...
Texas City, TX · Remote
$55.50 - $70.75/hr
We are looking for an experienced Genesys Cloud Architect to lead the design, architecture, and evolution of cloud-based contact center solutions. In this role, you will be responsible for defining ...
$23.56 - $29.35
0% of jobs
$29.35 - $35.14
1% of jobs
$35.14 - $40.93
2% of jobs
$40.93 - $46.72
6% of jobs
$46.72 - $52.51
12% of jobs
$53.72 is the 25th percentile. Wages below this are outliers.
$52.51 - $58.30
19% of jobs
The median wage is $61.36 / hr.
$58.30 - $64.10
19% of jobs
$64.10 - $69.89
16% of jobs
$70.02 is the 75th percentile. Wages above this are outliers.
$69.89 - $75.68
12% of jobs
$75.68 - $81.47
7% of jobs
$81.47 - $87.26
6% of jobs
$23
$62
$87
A Genesys Cloud job typically involves working with the Genesys Cloud platform, a cloud-based contact center solution used for customer experience and communication management. Roles can include administrators, developers, engineers, and support specialists who configure, maintain, and optimize the platform. Responsibilities may involve integrating systems, automating workflows, troubleshooting issues, and ensuring smooth customer interactions. Knowledge of cloud computing, APIs, and contact center operations is often required.
As a Genesys Cloud specialist, your daily tasks often include configuring and maintaining cloud contact center environments, resolving technical issues for end users, and integrating Genesys Cloud with other business systems. You may also participate in planning and implementing new features, providing user training, and collaborating with IT teams to optimize functionality. Regular communication with stakeholders and troubleshooting user concerns are common, ensuring the contact center runs smoothly and meets organizational needs. This role often requires balancing multiple projects in a fast-paced environment and adapting to evolving technology.
To thrive as a Genesys Cloud professional, you need a solid understanding of cloud-based contact center solutions, strong troubleshooting abilities, and experience with telephony and customer experience platforms. Familiarity with tools like Genesys Cloud CX, API integrations, and certifications such as Genesys Cloud Certified Professional are highly valued. Excellent communication skills, problem-solving abilities, and a customer-focused mindset help individuals excel in this dynamic field. These competencies are crucial for ensuring seamless deployment, support, and optimization of cloud-based contact center environments for organizations.
Cities with the most Genesys Cloud job openings:
The most popular types of Genesys Cloud jobs are:
States with the most job openings for Genesys Cloud jobs include:
The top searched job categories for Genesys Cloud jobs are:
East Hartford, CT • On-site
$64.50 - $82.25/hr
Other
Re-posted 8 days ago
We have very urgent requirement for Genesys Cloud Architect for the following details.
Please share the profiles matching the JD and other requirements with their interview availability details (Please Reply All on this thread only)
Location: Hartford, CT
Genesys Cloud Architect
Responsible for designing, implementing, and optimizing Genesys Cloud CX contact center solutions.
Leads architecture for omnichannel routing (voice, chat, email, messaging), IVR/ACD flows, integrations, and security.
Works closely with business and technical teams to deliver scalable, reliable, and compliant cloud contact center platforms.
Key Skills:
Genesys Cloud CX, Architect flows, APIs & integrations, SIP/VoIP, omnichannel routing, WEM (WFM/QM), cloud security.
Roles
Responsibilities
Indicative Skills
Genesys Architect
Solution architecture and technical design of the CX transformation on Genesys Cloud. Leads IVR modernization, contact flow design, routing strategy, and integration patterns in alignment with business and CX KPIs. Ensures scalability, security, and platform best practices across voice and digital channels. Provides technical oversight during build, testing, and deployment phases.
Genesys Cloud, IVR, routing, and digital channels. Contact center architecture, cloud telephony, and CX analytics. Experience integrating Genesys with CRM and backend systems using APIs. Exposure to AIenabled CX features such as bots and agent assist.
