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Genesys Cloud Jobs (NOW HIRING)

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Genesys Cloud CX

Fort Worth, TX · On-site

$50 - $80/hr

Genesys Cloud CX. Location Fort Worth 76104 Pay : 50-80/HR on W2 This role is solely focused on Genesys Cloud CX. The hiring manager is seeking a true Subject Matter Expert with extensive, hands on ...

Genesys Cloud Architect

Hartford, CT · On-site

$65.50 - $83.50/hr

Genesys Cloud Architect Location: Hartford, CT Long Term Contract Genesys Cloud Architect Responsible for designing, implementing, and optimizing Genesys Cloud CX contact center solutions. Leads ...

Genesys Cloud Architect

Hartford, CT · On-site

$65.50 - $83.50/hr

Genesys Cloud Architect Responsible for designing, implementing, and optimizing Genesys Cloud CX contact center solutions. Leads architecture for omnichannel routing (voice, chat, email, messaging ...

Genesys Cloud Architect

$66.50 - $84.75/hr

The Genesys Cloud Architect will lead the design and architecture of cloud-based contact center solutions, ensuring alignment with business objectives and enterprise technology strategy while ...

Genesys Cloud Engineer - REMOTE

Austin, TX · On-site +1

$54.25 - $72.75/hr

We are looking for a Genesys Cloud Engineer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and ...

Genesys Cloud Engineer AWS Integration

Dallas, TX · On-site

$55.50 - $74/hr

Genesys Cloud Engineer AWS Integration Location: Dallas, TX Experience: 12+ Years On C2C Job Summary We are seeking an experienced Genesys Cloud Engineer with strong expertise in Genesys Cloud CX and ...

Genesys Cloud Architect

New York, NY · On-site

$71 - $90.50/hr

We are looking for an experienced Genesys Cloud Architect to lead the design, architecture, and evolution of cloud-based contact center solutions. In this role, you will be responsible for defining ...

Genesys Cloud Architect

Texas City, TX · Remote

$55.50 - $70.75/hr

We are looking for an experienced Genesys Cloud Architect to lead the design, architecture, and evolution of cloud-based contact center solutions. In this role, you will be responsible for defining ...

Genesys Cloud Architect

Arizona City, AZ · On-site +1

$65.50 - $83.25/hr

We are looking for an experienced Genesys Cloud Architect to lead the design, architecture, and evolution of cloud-based contact center solutions. In this role, you will be responsible for defining ...

Genesys Cloud Architect

Philadelphia, PA · On-site

$65.50 - $83.50/hr

We are looking for an experienced Genesys Cloud Architect to lead the design, architecture, and evolution of cloud-based contact center solutions. In this role, you will be responsible for defining ...

Genesys Cloud Architect

Texas City, TX · Remote

$55.50 - $70.75/hr

We are looking for an experienced Genesys Cloud Architect to lead the design, architecture, and evolution of cloud-based contact center solutions. In this role, you will be responsible for defining ...

Genesys Cloud Architect

New York, NY · Remote

$71 - $90.50/hr

We are looking for an experienced Genesys Cloud Architect to lead the design, architecture, and evolution of cloud-based contact center solutions. In this role, you will be responsible for defining ...

Genesys Cloud Architect

Texas City, TX · On-site +1

$55.50 - $70.75/hr

We are looking for an experienced Genesys Cloud Architect to lead the design, architecture, and evolution of cloud-based contact center solutions. In this role, you will be responsible for defining ...

Genesys Cloud Architect

New York, NY · Remote

$71 - $90.50/hr

We are looking for an experienced Genesys Cloud Architect to lead the design, architecture, and evolution of cloud-based contact center solutions. In this role, you will be responsible for defining ...

Genesys Cloud Architect

Texas City, TX · Remote

$55.50 - $70.75/hr

We are looking for an experienced Genesys Cloud Architect to lead the design, architecture, and evolution of cloud-based contact center solutions. In this role, you will be responsible for defining ...

Genesys Cloud Architect

New York, NY · Remote

$71 - $90.50/hr

We are looking for an experienced Genesys Cloud Architect to lead the design, architecture, and evolution of cloud-based contact center solutions. In this role, you will be responsible for defining ...

Genesys Cloud Architect

New York, NY · On-site +1

$71 - $90.50/hr

We are looking for an experienced Genesys Cloud Architect to lead the design, architecture, and evolution of cloud-based contact center solutions. In this role, you will be responsible for defining ...

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Genesys Cloud information

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How much do genesys cloud jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for genesys cloud in the United States is $62.89, according to ZipRecruiter salary data. Most workers in this role earn between $53.61 and $71.63 per hour, depending on experience, location, and employer.

What is a Genesys Cloud?

A Genesys Cloud job typically involves working with the Genesys Cloud platform, a cloud-based contact center solution used for customer experience and communication management. Roles can include administrators, developers, engineers, and support specialists who configure, maintain, and optimize the platform. Responsibilities may involve integrating systems, automating workflows, troubleshooting issues, and ensuring smooth customer interactions. Knowledge of cloud computing, APIs, and contact center operations is often required.

What are the typical daily responsibilities for a Genesys Cloud specialist?

As a Genesys Cloud specialist, your daily tasks often include configuring and maintaining cloud contact center environments, resolving technical issues for end users, and integrating Genesys Cloud with other business systems. You may also participate in planning and implementing new features, providing user training, and collaborating with IT teams to optimize functionality. Regular communication with stakeholders and troubleshooting user concerns are common, ensuring the contact center runs smoothly and meets organizational needs. This role often requires balancing multiple projects in a fast-paced environment and adapting to evolving technology.

What are the key skills and qualifications needed to thrive in the Genesys Cloud position, and why are they important?

To thrive as a Genesys Cloud professional, you need a solid understanding of cloud-based contact center solutions, strong troubleshooting abilities, and experience with telephony and customer experience platforms. Familiarity with tools like Genesys Cloud CX, API integrations, and certifications such as Genesys Cloud Certified Professional are highly valued. Excellent communication skills, problem-solving abilities, and a customer-focused mindset help individuals excel in this dynamic field. These competencies are crucial for ensuring seamless deployment, support, and optimization of cloud-based contact center environments for organizations.

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What cities are hiring for Genesys Cloud jobs?

Cities with the most Genesys Cloud job openings:

What are the most commonly searched types of Genesys Cloud jobs?

The most popular types of Genesys Cloud jobs are:

What states have the most Genesys Cloud jobs?

States with the most job openings for Genesys Cloud jobs include:

What job categories do people searching Genesys Cloud jobs look for?

The top searched job categories for Genesys Cloud jobs are:

Infographic showing various Genesys Cloud job openings in the United States as of August 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 100% In-person job distribution, with an average salary of $130,802 per year, or $62.9 per hour.

Genesys Cloud CX

AA2IT

Fort Worth, TX • On-site

$50 - $80/hr

Contractor

Medical, Dental, Vision

Re-posted 4 days ago

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Job description

Title: Genesys Cloud CX.
Location Fort Worth 76104
Pay : 50-80/HR on W2
This role is solely focused on Genesys Cloud CX. The hiring manager is seeking a true Subject Matter Expert with extensive, hands on experience designing, configuring, and supporting the Genesys Cloud platform. Candidates without strong, recent Genesys Cloud expertise will not be considered.
Required Experience: 3 years Expert-level Genesys Cloud CX experience (this is the primary requirement). Hands on experience configuring ACD routing, IVR/Architect flows, queues, skills-based routing, and platform administration. Experience integrating Genesys Cloud with Epic EMR, including CTI, screen pops, and data passing. Strong background with Genesys Workforce Management (WFM) and Quality Management (QM) modules. Experience with Genesys Cloud APIs, data actions, reporting, troubleshooting, and platform optimization.
Previous experience supporting a healthcare environment with knowledge

Company Description

At AA2IT, we deliver solutions that align with your business goals, built on innovation, backed by a team of experts, and guided by measurable outcomes.