ZipRecruiter

Log In

1

Contract Genesys Jobs (NOW HIRING)

MM International

Genesys IVR developer

Newark, NJ · On-site

Hybrid 3 times a week in Newark, Nj, will take relos Duration : 12 month contract Needs: IVR Genesys Cloud CX Voice and non voice application experience Genesys cert would be nice to have IVR Chatbot ...

ACI Infotech

Genesys SME/Architect

Remote Duration: Long Term Contract : Design, develop, and deploy chatbots using the Genesys CloudEx platform to automate customer interactions across multiple channels Integrate chatbots with ...

Computer Futures

Genesys Developer

Houston, TX

... permanent and contract roles across Asia, Europe and the US. With a proven track record in ... Development and Administration Genesys Proactive Customer Communication Genesys Engage platform ...

next page

Showing results 1-20

All JobsContract Genesys Jobs

Contract Genesys information

See salary details

$30

$48

$99

How much do contract genesys jobs pay per hour?

As of Jun 19, 2026, the average hourly pay for contract genesys in the United States is $48.93, according to ZipRecruiter salary data. Most workers in this role earn between $41.11 and $50.72 per hour, depending on experience, location, and employer.

Is Genesys a legit company?

Genesys is a well-established company that provides customer experience and contact center solutions. When applying for a Contract Genesys role, it is important to verify the job posting and employer credentials through official channels to ensure legitimacy.

What is the difference between Contract Genesys vs Contract Cisco Contact Center?

AspectContract GenesysContract Cisco Contact Center
CertificationsGenesys certifications, vendor-specific trainingCisco certifications, CCNA/CCNP, Cisco Contact Center certifications
Work EnvironmentCloud and on-premises contact center solutions, customer service platformsOn-premises and hybrid contact center solutions, network infrastructure focus
Industry UsageUsed across various industries for customer experience managementPrimarily in organizations with Cisco infrastructure, telecom providers
Job FocusDesign, deployment, and support of Genesys contact center solutionsImplementation, configuration, and maintenance of Cisco contact center systems

Contract Genesys and Contract Cisco Contact Center roles both involve contact center technology but focus on different platforms. Genesys specialists work with Genesys solutions, while Cisco Contact Center professionals handle Cisco-based systems. The choice depends on the company's infrastructure and specific platform expertise needed.

What is the salary in Genesys?

For Contract Genesys roles, salaries typically range from $60,000 to $100,000 annually, depending on experience, location, and specific job responsibilities. Compensation may also include benefits such as health insurance and paid time off, and roles often require knowledge of Genesys platform tools and customer experience solutions.

Is contract engineering a good career?

Contract engineering offers flexibility and diverse project experience, making it a viable career option for those seeking varied work environments. It often requires strong technical skills, adaptability, and the ability to manage multiple projects within set deadlines. However, job stability and benefits may vary compared to permanent roles.

Is Genesys a remote company?

Genesys offers remote work opportunities for certain roles, including positions like Contract Genesys, depending on the company's current policies and the specific job requirements. Many roles in customer experience and contact center technology can be performed remotely with the right skills and tools. Candidates should review individual job postings for remote work options and expectations.
More about Contract Genesys jobs
What cities are hiring for Contract Genesys jobs? Cities with the most Contract Genesys job openings:
What are the most commonly searched types of Genesys jobs? The most popular types of Genesys jobs are:
What states have the most Contract Genesys jobs? States with the most job openings for Contract Genesys jobs include:
What job categories do people searching Contract Genesys jobs look for? The top searched job categories for Contract Genesys jobs are:
Contract Genesys jobs near you
Infographic showing various Contract Genesys job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 1% Full Time, 96% Part Time, and 1% Nights. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $101,781 per year, or $48.9 per hour.
Genesys Developer (Chatbot & CX) ___ Remote __ Contract

Genesys Developer (Chatbot & CX) ___ Remote __ Contract

Acestack

Cincinnati, OH • Remote

Contractor

Posted 26 days ago

Job description

Role: Genesys Developer (Chatbot & CX)

Location: 100% Remote

Long Term Contract - W2 / C2C

Job Overview:

We are seeking a skilled Genesys Developer with hands-on experience in Chatbot integration, Customer Experience (CX) optimization, and Genesys Cloud/Genesys Engage platforms. The ideal candidate will design and develop customer-centric contact center solutions leveraging AI-based bots, IVR flows, and digital channels to enhance user engagement and business outcomes.

Key Responsibilities:
  • Design, develop, and deploy Genesys Cloud CX solutions including chatbots, voicebots, and digital channels (chat, SMS, email, etc.)
  • Build and maintain Dialogflows, Architect call flows, and IVR configurations
  • Integrate chatbots and AI services (Google Dialogflow, Amazon Lex, etc.) with Genesys
  • Collaborate with UX/UI and business teams to enhance customer journey mapping
  • Implement API integrations with backend systems for real-time data access
  • Troubleshoot and optimize Genesys call flows, bot behavior, and performance
  • Monitor customer interactions and propose improvements to CX strategy
  • Stay up to date with Genesys Cloud CX features, releases, and best practices
Required Skills & Experience:
  • Overall IT Experience: 8-12+ Years
  • 4+ years of experience as a Genesys Developer (Cloud or Engage)
  • Strong hands-on experience with Genesys Cloud CX, Architect, and IVR development
  • Proficiency with Chatbot frameworks like Google Dialogflow, Amazon Lex, or Genesys Bot Flow
  • Solid understanding of CX principles and ability to design engaging customer journeys
  • Experience integrating with REST APIs, web services, and CRM tools
  • Knowledge of JavaScript or Python for bot and API scripting (preferred)
  • Experience with call routing, IVR design, queue management, and reporting
  • Strong communication skills and ability to work with cross-functional teams
Nice to Have:
  • Genesys Certifications (Genesys Cloud CX Developer or similar)
  • Exposure to AI/ML integration in contact center use cases
  • Knowledge of Speech Analytics, Sentiment Analysis tools

If interested to apply: please share resume to sanghab@acestackllc.com

AceStack logo

About AceStack

Sourced by ZipRecruiter

AceStack is a global IT consulting & Staffing agency. We deal in Health care (Nursing, Allied, Clinical/Non-clinical) Staffing, Engineering Staffing & I.T. Staffing. Founded in 2017 in New Jersey, AceStack has reported consistent growth and profit every year and carries zero debt. AceStack consultants are placed across USA, Canada, Mexico, and Asia. In addition to our headquarters in New Jersey – USA, we also have offices in Canada, Noida, and Ahmedabad. AceStack’s exceptionally high-touch service keeps our clients satisfied and our Consultants/Travelers engaged. We believe in investing in our Consultants/Clients in a variety of ways. We employ AceStack ambassador who helps guide Consultants through the on-boarding process and ensure the transition into their new role with our Client is seamless. We also have dedicated Consultant care representatives located throughout our organization who provide the same level of attention throughout our Consultant’s tenure. Due to this level of attention and care, AceStack enjoys not only one of the highest retention rates in the staffing industry but also one of the highest redeployment rates in the industry.

Company size

51 - 200 Employees

Headquarters location

NJ, US

Year founded

2017

Social media

FacebookTwitter

View All AceStack Jobs