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Contract Genesys Jobs (NOW HIRING)

Transcend Softech LLC

Genesys Cloud Architect

Hartford, CT · On-site

$65.50 - $83.50/hr

Hartford, CT Long Term Contract Genesys Cloud Architect Responsible for designing, implementing, and optimizing Genesys Cloud CX contact center solutions. Leads architecture for omnichannel routing ...

New

MM International

Genesys IVR developer

Newark, NJ · On-site

Hybrid 3 times a week in Newark, Nj, will take relos Duration : 12 month contract Needs: IVR Genesys Cloud CX Voice and non voice application experience Genesys cert would be nice to have IVR Chatbot ...

Computer Futures

Genesys Developer

Houston, TX

... permanent and contract roles across Asia, Europe and the US. With a proven track record in ... Development and Administration Genesys Proactive Customer Communication Genesys Engage platform ...

ACI Infotech

Genesys SME/Architect

Remote Duration: Long Term Contract : Design, develop, and deploy chatbots using the Genesys CloudEx platform to automate customer interactions across multiple channels Integrate chatbots with ...

Chime Financial, Inc

Genesys Platform Program Lead

Own the Genesys vendor relationship on behalf of Operations & Member Experience: managing partner performance to contract and SLAs, escalating issues when needed, and representing Chime's operational ...

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Contract Genesys information

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$30

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$99

How much do contract genesys jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for contract genesys in the United States is $48.93, according to ZipRecruiter salary data. Most workers in this role earn between $41.11 and $50.72 per hour, depending on experience, location, and employer.

What is the difference between Contract Genesys vs Contract Cisco Contact Center?

AspectContract GenesysContract Cisco Contact Center
CertificationsGenesys certifications, vendor-specific trainingCisco certifications, CCNA/CCNP, Cisco Contact Center certifications
Work EnvironmentCloud and on-premises contact center solutions, customer service platformsOn-premises and hybrid contact center solutions, network infrastructure focus
Industry UsageUsed across various industries for customer experience managementPrimarily in organizations with Cisco infrastructure, telecom providers
Job FocusDesign, deployment, and support of Genesys contact center solutionsImplementation, configuration, and maintenance of Cisco contact center systems

Contract Genesys and Contract Cisco Contact Center roles both involve contact center technology but focus on different platforms. Genesys specialists work with Genesys solutions, while Cisco Contact Center professionals handle Cisco-based systems. The choice depends on the company's infrastructure and specific platform expertise needed.

More about Contract Genesys jobs
What cities are hiring for Contract Genesys jobs? Cities with the most Contract Genesys job openings:
What are the most commonly searched types of Genesys jobs? The most popular types of Genesys jobs are:
What states have the most Contract Genesys jobs? States with the most job openings for Contract Genesys jobs include:
What job categories do people searching Contract Genesys jobs look for? The top searched job categories for Contract Genesys jobs are:
Contract Genesys jobs near you
Infographic showing various Contract Genesys job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 62% Full Time, 19% Part Time, 1% Temporary, and 17% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $101,781 per year, or $48.9 per hour.

Genesys Cloud Architect

Transcend Softech LLC

Hartford, CT • On-site

$65.50 - $83.50/hr

Contractor

Posted 7 days ago

New

Job description

Position: Genesys Cloud Architect

Location: Hartford, CT

Long Term Contract

Genesys Cloud Architect

Responsible for designing, implementing, and optimizing Genesys Cloud CX contact center solutions.

Leads architecture for omnichannel routing (voice, chat, email, messaging), IVR/ACD flows, integrations, and security.

Works closely with business and technical teams to deliver scalable, reliable, and compliant cloud contact center platforms.

Key Skills:

Genesys Cloud CX, Architect flows, APIs & integrations, SIP/VoIP, omnichannel routing, WEM (WFM/QM), cloud security.

 

Responsibilities

Solution architecture and technical design of the CX transformation on Genesys Cloud. Leads IVR modernization, contact flow design, routing strategy, and integration patterns in alignment with business and CX KPIs. Ensures scalability, security, and platform best practices across voice and digital channels. Provides technical oversight during build, testing, and deployment phases.

Indicative Skills

Genesys Cloud, IVR, routing, and digital channels. Contact center architecture, cloud telephony, and CX analytics. Experience integrating Genesys with CRM and backend systems using APIs. Exposure to AI enabled CX features such as bots and agent assist.