Newark, NJ · On-site
Hybrid 3 times a week in Newark, Nj, will take relos Duration : 12 month contract Needs: IVR Genesys Cloud CX Voice and non voice application experience Genesys cert would be nice to have IVR Chatbot ...
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Newark, NJ · On-site
Hybrid 3 times a week in Newark, Nj, will take relos Duration : 12 month contract Needs: IVR Genesys Cloud CX Voice and non voice application experience Genesys cert would be nice to have IVR Chatbot ...
Hartford, CT · On-site
$65.50 - $83.50/hr
Hartford, CT Long Term Contract Genesys Cloud Architect Responsible for designing, implementing ... Leads architecture for omnichannel routing (voice, chat, email, messaging), IVR/ACD flows ...
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Hartford, CT · On-site
$65.50 - $83.50/hr
Hartford, CT Long Term Contract Genesys Cloud Architect Responsible for designing, implementing ... Leads architecture for omnichannel routing (voice, chat, email, messaging), IVR/ACD flows ...
Plano, TX · On-site
$40.25 - $52.50/hr
MSP Genesys CTI & IVR Production Support Location: Plano, Texas Duration: 12+ months contract (Possibility of extension upto 24 months) W2 Contract MUST HAVE * Genesys CTI & IVR Support Hands-on ...
New
Plano, TX · On-site
$40.25 - $52.50/hr
MSP Genesys CTI & IVR Production Support Location: Plano, Texas Duration: 12+ months contract (Possibility of extension upto 24 months) W2 Contract MUST HAVE * Genesys CTI & IVR Support Hands-on ...
New
Role: Genesys Developer (Chatbot & CX) Location: 100% Remote Long Term Contract - W2 / C2C Job ... Build and maintain Dialogflows, Architect call flows , and IVR configurations * Integrate chatbots ...
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Role: Genesys Developer (Chatbot & CX) Location: 100% Remote Long Term Contract - W2 / C2C Job ... Build and maintain Dialogflows, Architect call flows , and IVR configurations * Integrate chatbots ...
Newark, DE · On-site
... Genesys) Working Knowledge of telephony technologies in a call center environment Java, Linux ... W2 Contract Eligibility: EAD Green Card/Green Card/US Citizens Keep the subject line with Job Title ...
Newark, DE · On-site
... Genesys) Working Knowledge of telephony technologies in a call center environment Java, Linux ... W2 Contract Eligibility: EAD Green Card/Green Card/US Citizens Keep the subject line with Job Title ...
Contract - W2 / C2C Job Summary: We are seeking a highly experienced Contact Center Solution ... Analyze current call flows, routing logic, IVR structures , and skill-based routing to design ...
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Contract - W2 / C2C Job Summary: We are seeking a highly experienced Contact Center Solution ... Analyze current call flows, routing logic, IVR structures , and skill-based routing to design ...
Genesys Business Analyst Location: Remote (EST Hours) Long Term Contract We are looking for an ... Provide input on IVR flows, call routing, workforce management, and reporting features . * Support ...
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Genesys Business Analyst Location: Remote (EST Hours) Long Term Contract We are looking for an ... Provide input on IVR flows, call routing, workforce management, and reporting features . * Support ...
Charlotte, NC · On-site
Addison, Texas & Charlotte, NC (Hybrid) Duration : Long term contract Required Skills: * 10+ years ... Strong experience with Genesys Framework including IVR development /Scripting,Routing Strategy and ...
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Charlotte, NC · On-site
Addison, Texas & Charlotte, NC (Hybrid) Duration : Long term contract Required Skills: * 10+ years ... Strong experience with Genesys Framework including IVR development /Scripting,Routing Strategy and ...
Weehawken, NJ · On-site
$113K - $156K/yr
Long Term Contract Required Skill: * Genesys Expertise: Hands-on experience with Genesys On-Premises (Engage/PureConnect) and/or Genesys Cloud CX (routing, IVR/Architect flows, upgrades, and platform ...
Weehawken, NJ · On-site
$113K - $156K/yr
Long Term Contract Required Skill: * Genesys Expertise: Hands-on experience with Genesys On-Premises (Engage/PureConnect) and/or Genesys Cloud CX (routing, IVR/Architect flows, upgrades, and platform ...
Durham, NC · On-site
... Contract Staffing (Staff Augmentation) Permanent Placement (Staff Augmentation) ICAP (Contractor ... In-depth knowledge and experience with Avaya ACD(EAS), IVR, CMS, CentreVu, Vectoring deployed on ...
Durham, NC · On-site
... Contract Staffing (Staff Augmentation) Permanent Placement (Staff Augmentation) ICAP (Contractor ... In-depth knowledge and experience with Avaya ACD(EAS), IVR, CMS, CentreVu, Vectoring deployed on ...
Fort Mill, SC · On-site
... contract to hire * IVR & Telephony Expertise: Deep understanding of call flows, SIP protocols, DTMF, and routing logic, with experience across platforms like Genesys, Avaya, Cisco, and Twilio. Able ...
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Fort Mill, SC · On-site
... contract to hire * IVR & Telephony Expertise: Deep understanding of call flows, SIP protocols, DTMF, and routing logic, with experience across platforms like Genesys, Avaya, Cisco, and Twilio. Able ...
Weehawken, NJ · On-site
$117K - $160K/yr
W2 Contract Note: This role will need on-call support Description: This is a unique position that ... and/or Genesys Cloud CX (routing, IVR/Architect flows, upgrades, and platform health)
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Weehawken, NJ · On-site
$117K - $160K/yr
W2 Contract Note: This role will need on-call support Description: This is a unique position that ... and/or Genesys Cloud CX (routing, IVR/Architect flows, upgrades, and platform health)
... Contract Staffing (Staff Augmentation) Permanent Placement (Staff Augmentation) ICAP (Contractor ... In-depth knowledge and experience with Avaya ACD(EAS), IVR, CMS, CentreVu, Vectoring deployed on ...
... Contract Staffing (Staff Augmentation) Permanent Placement (Staff Augmentation) ICAP (Contractor ... In-depth knowledge and experience with Avaya ACD(EAS), IVR, CMS, CentreVu, Vectoring deployed on ...
Washington, DC · On-site
$58.25 - $78/hr
Configure and maintain Genesys Cloud components (IVR, routing, bots, voice, chat, email). * Perform ... Negotiate and fulfill contract terms with clients. * Manage own business operations including ...
Washington, DC · On-site
$58.25 - $78/hr
Configure and maintain Genesys Cloud components (IVR, routing, bots, voice, chat, email). * Perform ... Negotiate and fulfill contract terms with clients. * Manage own business operations including ...
Washington, DC · Remote
$58.25 - $78/hr
Configure and maintain Genesys Cloud components (IVR, routing, bots, voice, chat, email). * Perform ... Negotiate and fulfill contract terms with clients. * Manage own business operations including ...
Washington, DC · Remote
$58.25 - $78/hr
Configure and maintain Genesys Cloud components (IVR, routing, bots, voice, chat, email). * Perform ... Negotiate and fulfill contract terms with clients. * Manage own business operations including ...
Lead our most complex Genesys initiatives - from new AI platform integrations to major IVR ... to contract and SLAs, escalating issues when needed, and representing Chime's operational ...
Lead our most complex Genesys initiatives - from new AI platform integrations to major IVR ... to contract and SLAs, escalating issues when needed, and representing Chime's operational ...
Menlo Park, CA · Remote
$81.25 - $100.75/hr
Menlo Park, CA (Remote) Experience: 10+ Years Employment Type: 12 Months Contract Work ... Integrate IVR workflows with Salesforce Service Cloud. Note Any Preferred Certifications:
Menlo Park, CA · Remote
$81.25 - $100.75/hr
Menlo Park, CA (Remote) Experience: 10+ Years Employment Type: 12 Months Contract Work ... Integrate IVR workflows with Salesforce Service Cloud. Note Any Preferred Certifications:
Contract Duration: 2.11 Years Overview: * Looking for candidates with a background in IVR ... IVR (Interactive Voice Response) * VXML (VoiceXML) * Genesys Intelligent Call Routing and ...
Contract Duration: 2.11 Years Overview: * Looking for candidates with a background in IVR ... IVR (Interactive Voice Response) * VXML (VoiceXML) * Genesys Intelligent Call Routing and ...
Plano, TX · On-site
$54.62 - $64.62/hr
Contract salary: $54.62 - 64.62 per hour work hours: 8am to 5pm education: Bachelors responsibilities: * Provide production support for Genesys CTI and IVR platforms, including real-time ...
New
Plano, TX · On-site
$54.62 - $64.62/hr
Contract salary: $54.62 - 64.62 per hour work hours: 8am to 5pm education: Bachelors responsibilities: * Provide production support for Genesys CTI and IVR platforms, including real-time ...
New
... Contract Work Authorization: U.S. Citizen or Green Card only Five9 Studio 7 or Genesys Cloud ... Required Qualifications * 5+ years of experience in IVR/IVA architecture and Conversational AI ...
... Contract Work Authorization: U.S. Citizen or Green Card only Five9 Studio 7 or Genesys Cloud ... Required Qualifications * 5+ years of experience in IVR/IVA architecture and Conversational AI ...
$30.05 - $36.32
6% of jobs
$40.66 is the 25th percentile. Wages below this are outliers.
$36.32 - $42.59
27% of jobs
The median wage is $45.54 / hr.
$42.59 - $48.86
35% of jobs
$50.26 is the 75th percentile. Wages above this are outliers.
$48.86 - $55.14
28% of jobs
$55.14 - $61.41
2% of jobs
$61.41 - $67.68
0% of jobs
$67.68 - $73.95
0% of jobs
$73.95 - $80.22
0% of jobs
$80.22 - $86.49
0% of jobs
$86.49 - $92.77
0% of jobs
$92.77 - $99.04
1% of jobs
$30
$48
$99
| Aspect | Contract Genesys Ivr | Contract Genesys Developer |
|---|---|---|
| Required Skills | Genesys IVR configuration, telephony systems, scripting | Genesys platform development, coding, system integration |
| Work Environment | Contact centers, customer service systems | Software development teams, IT departments |
| Certifications | Genesys certifications, IVR expertise | Genesys certifications, programming skills |
Contract Genesys Ivr roles focus on configuring and managing IVR systems for customer interactions, requiring skills in telephony and scripting. Contract Genesys Developer positions involve coding and developing solutions within the Genesys platform, emphasizing programming and system integration. While both roles require Genesys certifications, the Ivr role is more operational, and the Developer role is more technical and development-oriented.
Cities with the most Contract Genesys Ivr job openings:
The most popular types of Genesys Ivr jobs are:
States with the most job openings for Contract Genesys Ivr jobs include:
The top searched job categories for Contract Genesys Ivr jobs are:
Role: Genesys IVR developer
Location: Hybrid 3 times a week in Newark, Nj, will take relos
Duration: 12 month contract
Needs:
IVR
Genesys Cloud CX
Voice and non voice application experience
Genesys cert would be nice to have
Job Description
Job Description: IVR Chatbot Developer (Genesys focus), Level 3, Hybrid-Newark
9-12 month engagement
In this cutting-edge role, the IVR Bot Developer will contribute to our mission of providing a seamless self-service experience, minimizing the need for live assistance. This developer will be building self-service into the IVR Bot. The ideal candidate has experience with complex projects (we are designing intuitive solutions that allow callers to communicate naturally and efficiently, beyond simple menu selections). Key skills/experiences include: Self-Service, API, Conversational Bot
Requirements:
- Minimum 3 to 5 years development experience implementing self-service IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX.
- Functional and hands on experience on development on Voice and Non-Voice (SMS, Email, Chat, Voice Bot etc.) applications solutioning using Genesys Cloud CX Architect Bot Flows.
- Delivery credentials for Self Service and Analytics solutions enabled with speech-based interfaces and dynamic menu, based on customer treatment strategies.
- Thorough understanding of Genesys Framework, Integration with internal and external components.
- Genesys Cloud CX certified professional in one or more focused solution area (Inbound, Outbound, Multi-channel, Desktop, Integration, Recording, Reporting, etc.)
