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Infomart Jobs (NOW HIRING)

... WFM, Infomart, Interaction Workspace Change, Incident/Service Request/ Release Management on Genesys, Upgrades of Genesys Qualifications Genesys Framework, Genesys Voice Platform Additional ...

The successful candidate will play a crucial role in building out our Genesys Infomart automation bed, ensuring the quality and reliability of our software applications through effective test ...

New

Genesys Consultant

Lansing, MI · On-site

$50 - $55/hr

... InfoMart & SAP BusinessObjects (BO) Design of historical reports using Genesys InfoMart data structures Report creation, scheduling, and analysis using SAP BO Data analysis for performance, SLA ...

Must undergo a Infomart background screening * Must undergo a basic drug screening * Must be able to lift 35+ lbs. * Fork-lift experience desired but not required * Must have Steel-toe Safety Shoes ...

Must undergo a Infomart background screening * Must undergo a basic drug screening * Must be able to lift 35+ lbs. * Fork-lift experience desired but not required * Must have Steel-toe Safety Shoes ...

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How much do infomart jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for infomart in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What is the difference between Infomart vs Data Analyst?

AspectInfomartData Analyst
CredentialsTypically requires a background in business, marketing, or data managementRequires a degree in statistics, computer science, or related fields
Work EnvironmentData-driven companies, marketing agencies, or media organizationsCorporate offices, consulting firms, or tech companies
Industry UsageUsed in marketing, media, and data management sectorsUsed across various industries including finance, healthcare, and retail

Infomart professionals focus on managing and utilizing data for business insights, often working with marketing and media data. Data Analysts analyze data sets to identify trends and support decision-making across multiple industries. While both roles involve data, Infomart roles are more specialized in data management platforms, whereas Data Analysts focus on data interpretation and reporting.

What are Infomart jobs?

Infomart jobs refer to positions within Infomart, a company known for providing data center and colocation services. Employees may work in roles such as data center operations, facilities management, IT support, customer service, and engineering. These jobs typically involve maintaining the infrastructure that supports cloud computing and internet connectivity for businesses. Working at Infomart often requires technical knowledge, attention to detail, and the ability to respond quickly to any facility or network issues. Infomart employees play a crucial role in ensuring the reliability and security of the digital services their clients depend on.

What are some common challenges faced by Infomart analysts, and how can they overcome them?

Infomart analysts often encounter challenges such as managing large volumes of data, ensuring data accuracy, and meeting tight deadlines for client deliverables. To overcome these, effective time management, strong attention to detail, and proficiency with data analysis tools are essential. Collaborating closely with colleagues and leveraging internal knowledge-sharing platforms can also help analysts stay updated on best practices and improve efficiency. Continuous professional development through training and workshops further supports success in this dynamic role.

What are the key skills and qualifications needed to thrive as an Information Security Analyst, and why are they important?

To thrive as an Information Security Analyst, you need a strong background in cybersecurity principles, risk assessment, and network security, typically supported by a degree in computer science or information technology. Familiarity with security tools such as firewalls, intrusion detection systems, and certifications like CISSP or CompTIA Security+ is commonly required. Analytical thinking, attention to detail, and effective communication are vital soft skills for this role. These competencies are essential for protecting organizational assets, ensuring compliance, and effectively responding to security threats.
More about Infomart jobs
What cities are hiring for Infomart jobs? Cities with the most Infomart job openings:
What states have the most Infomart jobs? States with the most job openings for Infomart jobs include:
What job categories do people searching Infomart jobs look for? The top searched job categories for Infomart jobs are:
Infographic showing various Infomart job openings in the United States as of May 2026, with employment types broken down into 75% Full Time, and 25% Contract. Highlights an 87% In-person, and 13% Remote job distribution, with an average salary of $54,791 per year, or $26.3 per hour.

Contact Center Engineer (AI & Gen AI) Phoenix, AZ $$$ bonus

ESR Healthcare

Phoenix, AZ • On-site

$60/hr

Full-time

Posted yesterday


Job description

Contact Center Engineer (AI & Gen AI)

Cisco Contact Center, Genesys, Five9, contact center migration to CCaaS, data migration, AI/GenAI

Experience level: Mid-senior Experience required: 8 Years Education level: Bachelors degree Job function: Information Technology Industry: Information Technology and Services Pay rate: $60 per hour Total position: 1 Relocation assistance: No Visa sponsorship eligibility: No

Job Description

  • Candidate must have deep knowledge of Genesys (InfoMart, UCS, GAAP, SpeechMiner, WFM, Routing, etc.) and Five9 data ecosystem.
  • Must have 7+ years of experience with Cisco Contact Center solutions.
  • Experience in contact center migration to CCaaS and building data solutions around the migration.
  • Define data strategy for migrating historical and real-time data to the cloud while ensuring minimal disruption to downstream systems.
  • Understand data models for Genesys (InfoMart, SpeechMiner) and develop mappings to cloud equivalents.
  • Collaborate with data architects to ensure reporting continuity and regulatory compliance.
  • Evaluate and recommend data architectures that will minimize impact on downstream systems during migration to CCaaS.
  • Identify opportunities to enhance customer experience using AI such as intent detection, virtual assistants, predictive routing, sentiment analysis, and more.
  • Collaborate with internal AI/ML teams to define data-driven automation use cases and implementation strategies.
  • Work closely with IT, customer service operations, business teams, and external CCaaS vendors.
  • Participate in vendor evaluations and selection processes for CCaaS and AI solutions.
  • Conduct interviews with various business stakeholders to understand their contact center needs and downstream application impact.

Working Place

Phoenix, AZ, USA

Company

ESR Healthcare