Genesys Engineer
Hartford, CT · On-site
... WFM, Infomart, Interaction Workspace Change, Incident/Service Request/ Release Management on Genesys, Upgrades of Genesys Qualifications Genesys Framework, Genesys Voice Platform Additional ...
Hartford, CT · On-site
... WFM, Infomart, Interaction Workspace Change, Incident/Service Request/ Release Management on Genesys, Upgrades of Genesys Qualifications Genesys Framework, Genesys Voice Platform Additional ...
Hartford, CT · On-site
... WFM, Infomart, Interaction Workspace Change, Incident/Service Request/ Release Management on Genesys, Upgrades of Genesys Qualifications Genesys Framework, Genesys Voice Platform Additional ...
Lansing, MI · On-site
$64 - $84.25/hr
... InfoMart & SAP BusinessObjects (BO) • Design of historical reports using Genesys InfoMart data structures • Report creation, scheduling, and analysis using SAP BO • Data analysis for ...
Lansing, MI · On-site
$64 - $84.25/hr
... InfoMart & SAP BusinessObjects (BO) • Design of historical reports using Genesys InfoMart data structures • Report creation, scheduling, and analysis using SAP BO • Data analysis for ...
Lansing, MI · On-site
$50 - $55/hr
... InfoMart & SAP BusinessObjects (BO) Design of historical reports using Genesys InfoMart data structures Report creation, scheduling, and analysis using SAP BO Data analysis for performance, SLA ...
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Lansing, MI · On-site
$50 - $55/hr
... InfoMart & SAP BusinessObjects (BO) Design of historical reports using Genesys InfoMart data structures Report creation, scheduling, and analysis using SAP BO Data analysis for performance, SLA ...
Pittsford, NY · On-site
$103K - $140K/yr
Current platforms include Genesys Omni-Channel solutions such as SIP Server, Genesys Routing, Inbound Voice, Genesys OBS, Genesys Email, Genesys Chat, Genesys Social Media, Genesys Infomart, GVP ...
Pittsford, NY · On-site
$103K - $140K/yr
Current platforms include Genesys Omni-Channel solutions such as SIP Server, Genesys Routing, Inbound Voice, Genesys OBS, Genesys Email, Genesys Chat, Genesys Social Media, Genesys Infomart, GVP ...
Pittsford, NY · On-site +1
$103K - $140K/yr
Current platforms include Genesys Omni-Channel solutions such as SIP Server, Genesys Routing, Inbound Voice, Genesys OBS, Genesys Email, Genesys Chat, Genesys Social Media, Genesys Infomart, GVP ...
Pittsford, NY · On-site +1
$103K - $140K/yr
Current platforms include Genesys Omni-Channel solutions such as SIP Server, Genesys Routing, Inbound Voice, Genesys OBS, Genesys Email, Genesys Chat, Genesys Social Media, Genesys Infomart, GVP ...
... Infomart, Interaction Workspace 5. Change, Incident/Service Request/ Release Management on Genesys, Upgrades of Genesys components Additional Information All your information will be kept ...
... Infomart, Interaction Workspace 5. Change, Incident/Service Request/ Release Management on Genesys, Upgrades of Genesys components Additional Information All your information will be kept ...
... WFM, Infomart, Interaction Workspace 5. Change, Incident/Service Request/ Release Management on Genesys, Upgrades of Genesys components Key Skills: Architect, Genesys Framework, Genesys Voice ...
... WFM, Infomart, Interaction Workspace 5. Change, Incident/Service Request/ Release Management on Genesys, Upgrades of Genesys components Key Skills: Architect, Genesys Framework, Genesys Voice ...
Hartford, CT · On-site
... Infomart, Interaction Workspace 5. Change, Incident/Service Request/ Release Management on Genesys, Upgrades of Genesys components Additional Information All your information will be kept ...
Hartford, CT · On-site
... Infomart, Interaction Workspace 5. Change, Incident/Service Request/ Release Management on Genesys, Upgrades of Genesys components Additional Information All your information will be kept ...
... Genesys InfoMart data structures · Report creation, scheduling, and analysis using SAP BO · Data analysis for performance, SLA adherence, and capacity planning Oracle Database · Strong ...
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... Genesys InfoMart data structures · Report creation, scheduling, and analysis using SAP BO · Data analysis for performance, SLA adherence, and capacity planning Oracle Database · Strong ...
Must undergo a Infomart background screening * Must undergo a basic drug screening * Must be able to lift 35+ lbs. * Fork-lift experience desired but not required * Must have Steel-toe Safety Shoes ...
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Must undergo a Infomart background screening * Must undergo a basic drug screening * Must be able to lift 35+ lbs. * Fork-lift experience desired but not required * Must have Steel-toe Safety Shoes ...
Indianapolis, IN · On-site
Must undergo a Infomart background screening * Must undergo a basic drug screening * Must be able to lift 35+ lbs. * Fork-lift experience desired but not required * Must have Steel-toe Safety Shoes ...
Indianapolis, IN · On-site
Must undergo a Infomart background screening * Must undergo a basic drug screening * Must be able to lift 35+ lbs. * Fork-lift experience desired but not required * Must have Steel-toe Safety Shoes ...
Indianapolis, IN · On-site
$20/hr
Must undergo a Infomart background screening * Must undergo a basic drug screening * Must be able to lift 35+ lbs. * Fork-lift experience desired but not required * Must have Steel-toe Safety Shoes ...
Quick apply
Indianapolis, IN · On-site
$20/hr
Must undergo a Infomart background screening * Must undergo a basic drug screening * Must be able to lift 35+ lbs. * Fork-lift experience desired but not required * Must have Steel-toe Safety Shoes ...
Assess the current Genesys architecture (InfoMart, UCS, GAAP, SpeechMiner, WFM, Routing, etc.) and develop a comprehensive migration roadmap to a CCaaS platform. * Evaluate existing Genesys ...
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Assess the current Genesys architecture (InfoMart, UCS, GAAP, SpeechMiner, WFM, Routing, etc.) and develop a comprehensive migration roadmap to a CCaaS platform. * Evaluate existing Genesys ...
Professional knowledge and experience in the design, configuration and implementation of Genesys 8.x Framework, URS, Tserver, Datamart, Infomart, Contact Center Analyzer, Call Concentrator, Stat ...
Professional knowledge and experience in the design, configuration and implementation of Genesys 8.x Framework, URS, Tserver, Datamart, Infomart, Contact Center Analyzer, Call Concentrator, Stat ...
Durham, NC · On-site
Genesys Call Center Engineer Mandatory Skills Professional knowledge and experience in the design, configuration and implementation of Genesys 8.x Framework, URS, Tserver, Datamart, Infomart, Contact ...
Durham, NC · On-site
Genesys Call Center Engineer Mandatory Skills Professional knowledge and experience in the design, configuration and implementation of Genesys 8.x Framework, URS, Tserver, Datamart, Infomart, Contact ...
Dallas, TX · On-site
$105K - $143K/yr
United States - Dallas Infomart Office DAI : 136,000 - 204,000 USD / Annual Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level ...
Dallas, TX · On-site
$105K - $143K/yr
United States - Dallas Infomart Office DAI : 136,000 - 204,000 USD / Annual Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level ...
Dallas, TX · Remote
$109K - $147K/yr
United States - Dallas Infomart Office DAI : 136,000 - 204,000 USD / Annual Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level ...
Dallas, TX · Remote
$109K - $147K/yr
United States - Dallas Infomart Office DAI : 136,000 - 204,000 USD / Annual Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level ...
United States - Dallas Infomart Office DAI : 118,000 - 176,000 USD / Annual Canada - Toronto Office TRO : 112,000 - 162,000 CAD / Annual Our pay ranges reflect the minimum and maximum target for new ...
United States - Dallas Infomart Office DAI : 118,000 - 176,000 USD / Annual Canada - Toronto Office TRO : 112,000 - 162,000 CAD / Annual Our pay ranges reflect the minimum and maximum target for new ...
United States - Dallas Infomart Office DAI : 177,000 - 265,000 USD / Annual United States - Denver Office DEO : 177,000 - 265,000 USD / Annual United States - Redwood City Office GHQ : 213,000 - 319 ...
United States - Dallas Infomart Office DAI : 177,000 - 265,000 USD / Annual United States - Denver Office DEO : 177,000 - 265,000 USD / Annual United States - Redwood City Office GHQ : 213,000 - 319 ...
Dallas, TX · Remote
$129K - $170K/yr
United States - Dallas Infomart Office DAI : 136,000 - 204,000 USD / Annual Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level ...
Dallas, TX · Remote
$129K - $170K/yr
United States - Dallas Infomart Office DAI : 136,000 - 204,000 USD / Annual Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level ...
$8.89 - $13.70
16% of jobs
$15.17 is the 25th percentile. Wages below this are outliers.
$13.70 - $18.51
29% of jobs
The median wage is $19.71 / hr.
$18.51 - $23.32
19% of jobs
$27.58 is the 75th percentile. Wages above this are outliers.
$23.32 - $28.13
12% of jobs
$28.13 - $32.93
8% of jobs
$32.93 - $37.74
5% of jobs
$37.74 - $42.55
4% of jobs
$42.55 - $47.36
2% of jobs
$47.36 - $52.16
2% of jobs
$52.16 - $56.97
1% of jobs
$56.97 - $61.78
1% of jobs
$8
$26
$61
| Aspect | Infomart | Data Analyst |
|---|---|---|
| Credentials | Typically requires a background in business, marketing, or data management | Requires a degree in statistics, computer science, or related fields |
| Work Environment | Data-driven companies, marketing agencies, or media organizations | Corporate offices, consulting firms, or tech companies |
| Industry Usage | Used in marketing, media, and data management sectors | Used across various industries including finance, healthcare, and retail |
Infomart professionals focus on managing and utilizing data for business insights, often working with marketing and media data. Data Analysts analyze data sets to identify trends and support decision-making across multiple industries. While both roles involve data, Infomart roles are more specialized in data management platforms, whereas Data Analysts focus on data interpretation and reporting.

MUST HAVE:
6+ yearsexperience with Genesys Framework
6+ years experience with Genesys Voice Platform(GVP) including:
o SIP Server
o URS
o Config Server
o DB Server
o Routing Stat Servers
o Reporting Stat Servers
o Interaction Center
Contact center background
Application Operation, Maintenance and Development
Genesys Inbound Voice Application 8.1, GVP,WFM, Infomart, Interaction Workspace
Change, Incident/Service Request/ Release Management on Genesys, Upgrades of Genesys
Genesys Framework, Genesys Voice Platform
Multiple Openings
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Josbridge Institute is your one-stop destination for your Data, Cloud and Analytics learning needs, powered by Microsoft AI & Cloud platform. We offer a wide range of courses and programs, from foundational to advanced focusing on Data Analysis, Cloud Engg, AI-ML required for Microsoft certification. Our courses are designed to equip you with the practical skills and knowledge required for success in the field of cloud computing, AI and Data Analytics. With our experienced faculty, applied learning and comprehensive curriculum, we are committed to helping you achieve your career goals. Students seeking Internship (CPT & OPT) may apply.
Business schools and computer and management training
11 - 50 Employees
Campbell, CA, US
2022