No * Candidate must have deep knowledge of Genesys (InfoMart, UCS, GAAP, SpeechMiner, WFM, Routing, etc.) and Five9 data ecosystem. * Must have 7+ years of experience with Cisco Contact Center ...
No * Candidate must have deep knowledge of Genesys (InfoMart, UCS, GAAP, SpeechMiner, WFM, Routing, etc.) and Five9 data ecosystem. * Must have 7+ years of experience with Cisco Contact Center ...
Genesys Engineer
Hartford, CT · On-site
... WFM, Infomart, Interaction Workspace Change, Incident/Service Request/ Release Management on Genesys, Upgrades of Genesys Qualifications Genesys Framework, Genesys Voice Platform Additional ...
Genesys Engineer
Hartford, CT · On-site
... WFM, Infomart, Interaction Workspace Change, Incident/Service Request/ Release Management on Genesys, Upgrades of Genesys Qualifications Genesys Framework, Genesys Voice Platform Additional ...
The successful candidate will play a crucial role in building out our Genesys Infomart automation bed, ensuring the quality and reliability of our software applications through effective test ...
New
The successful candidate will play a crucial role in building out our Genesys Infomart automation bed, ensuring the quality and reliability of our software applications through effective test ...
New
Genesys Senior Implementation Engineer (eServices)
$103K - $140K/yr
Current platforms include Genesys Omni-Channel solutions such as SIP Server, Genesys Routing, Inbound Voice, Genesys OBS, Genesys Email, Genesys Chat, Genesys Social Media, Genesys Infomart, GVP ...
Genesys Senior Implementation Engineer (eServices)
$103K - $140K/yr
Current platforms include Genesys Omni-Channel solutions such as SIP Server, Genesys Routing, Inbound Voice, Genesys OBS, Genesys Email, Genesys Chat, Genesys Social Media, Genesys Infomart, GVP ...
Genesys Solution Architect
Lansing, MI · On-site
$64 - $84.25/hr
... InfoMart & SAP BusinessObjects (BO) • Design of historical reports using Genesys InfoMart data structures • Report creation, scheduling, and analysis using SAP BO • Data analysis for ...
Genesys Solution Architect
Lansing, MI · On-site
$64 - $84.25/hr
... InfoMart & SAP BusinessObjects (BO) • Design of historical reports using Genesys InfoMart data structures • Report creation, scheduling, and analysis using SAP BO • Data analysis for ...
Genesys Senior Implementation Engineer (eServices)
Pittsford, NY · On-site +1
$103K - $140K/yr
Current platforms include Genesys Omni-Channel solutions such as SIP Server, Genesys Routing, Inbound Voice, Genesys OBS, Genesys Email, Genesys Chat, Genesys Social Media, Genesys Infomart, GVP ...
Genesys Senior Implementation Engineer (eServices)
Pittsford, NY · On-site +1
$103K - $140K/yr
Current platforms include Genesys Omni-Channel solutions such as SIP Server, Genesys Routing, Inbound Voice, Genesys OBS, Genesys Email, Genesys Chat, Genesys Social Media, Genesys Infomart, GVP ...
Genesys Consultant
Lansing, MI · On-site
$50 - $55/hr
... InfoMart & SAP BusinessObjects (BO) Design of historical reports using Genesys InfoMart data structures Report creation, scheduling, and analysis using SAP BO Data analysis for performance, SLA ...
Quick apply
Genesys Consultant
Lansing, MI · On-site
$50 - $55/hr
... InfoMart & SAP BusinessObjects (BO) Design of historical reports using Genesys InfoMart data structures Report creation, scheduling, and analysis using SAP BO Data analysis for performance, SLA ...
Genesys Developer
Hartford, CT · On-site
... Infomart, Interaction Workspace 5. Change, Incident/Service Request/ Release Management on Genesys, Upgrades of Genesys components Additional Information All your information will be kept ...
Genesys Developer
Hartford, CT · On-site
... Infomart, Interaction Workspace 5. Change, Incident/Service Request/ Release Management on Genesys, Upgrades of Genesys components Additional Information All your information will be kept ...
... Infomart, Interaction Workspace 5. Change, Incident/Service Request/ Release Management on Genesys, Upgrades of Genesys components Additional Information All your information will be kept ...
... Infomart, Interaction Workspace 5. Change, Incident/Service Request/ Release Management on Genesys, Upgrades of Genesys components Additional Information All your information will be kept ...
Sr. Genesys Architect
Hartford, CT · On-site
... WFM, Infomart, Interaction Workspace 5. Change, Incident/Service Request/ Release Management on Genesys, Upgrades of Genesys components Key Skills: Architect, Genesys Framework, Genesys Voice ...
Sr. Genesys Architect
Hartford, CT · On-site
... WFM, Infomart, Interaction Workspace 5. Change, Incident/Service Request/ Release Management on Genesys, Upgrades of Genesys components Key Skills: Architect, Genesys Framework, Genesys Voice ...
Pallet Management
Indianapolis, IN · On-site
Must undergo a Infomart background screening * Must undergo a basic drug screening * Must be able to lift 35+ lbs. * Fork-lift experience desired but not required * Must have Steel-toe Safety Shoes ...
Quick apply
Pallet Management
Indianapolis, IN · On-site
Must undergo a Infomart background screening * Must undergo a basic drug screening * Must be able to lift 35+ lbs. * Fork-lift experience desired but not required * Must have Steel-toe Safety Shoes ...
... Genesys InfoMart data structures · Report creation, scheduling, and analysis using SAP BO · Data analysis for performance, SLA adherence, and capacity planning Oracle Database · Strong ...
Quick apply
... Genesys InfoMart data structures · Report creation, scheduling, and analysis using SAP BO · Data analysis for performance, SLA adherence, and capacity planning Oracle Database · Strong ...
Pallet Management
Indianapolis, IN · On-site
Must undergo a Infomart background screening * Must undergo a basic drug screening * Must be able to lift 35+ lbs. * Fork-lift experience desired but not required * Must have Steel-toe Safety Shoes ...
Quick apply
Pallet Management
Indianapolis, IN · On-site
Must undergo a Infomart background screening * Must undergo a basic drug screening * Must be able to lift 35+ lbs. * Fork-lift experience desired but not required * Must have Steel-toe Safety Shoes ...
Pallet Management
Indianapolis, IN · On-site
Must undergo a Infomart background screening * Must undergo a basic drug screening * Must be able to lift 35+ lbs. * Fork-lift experience desired but not required * Must have Steel-toe Safety Shoes ...
Pallet Management
Indianapolis, IN · On-site
Must undergo a Infomart background screening * Must undergo a basic drug screening * Must be able to lift 35+ lbs. * Fork-lift experience desired but not required * Must have Steel-toe Safety Shoes ...
Assess the current Genesys architecture (InfoMart, UCS, GAAP, SpeechMiner, WFM, Routing, etc.) and develop a comprehensive migration roadmap to a CCaaS platform. * Evaluate existing Genesys ...
Quick apply
Assess the current Genesys architecture (InfoMart, UCS, GAAP, SpeechMiner, WFM, Routing, etc.) and develop a comprehensive migration roadmap to a CCaaS platform. * Evaluate existing Genesys ...
Genesys Call Center Engineer Mandatory Skills Professional knowledge and experience in the design, configuration and implementation of Genesys 8.x Framework, URS, Tserver, Datamart, Infomart, Contact ...
Genesys Call Center Engineer Mandatory Skills Professional knowledge and experience in the design, configuration and implementation of Genesys 8.x Framework, URS, Tserver, Datamart, Infomart, Contact ...
Professional knowledge and experience in the design, configuration and implementation of Genesys 8.x Framework, URS, Tserver, Datamart, Infomart, Contact Center Analyzer, Call Concentrator, Stat ...
Professional knowledge and experience in the design, configuration and implementation of Genesys 8.x Framework, URS, Tserver, Datamart, Infomart, Contact Center Analyzer, Call Concentrator, Stat ...
United States - Dallas Infomart Office DAI : 177,000 - 265,000 USD / Annual United States - Denver Office DEO : 177,000 - 265,000 USD / Annual United States - Redwood City Office GHQ : 213,000 - 319 ...
United States - Dallas Infomart Office DAI : 177,000 - 265,000 USD / Annual United States - Denver Office DEO : 177,000 - 265,000 USD / Annual United States - Redwood City Office GHQ : 213,000 - 319 ...
United States - Dallas Infomart Office DAI : 177,000 - 265,000 USD / Annual United States - Denver Office DEO : 177,000 - 265,000 USD / Annual United States - Redwood City Office GHQ : 213,000 - 319 ...
United States - Dallas Infomart Office DAI : 177,000 - 265,000 USD / Annual United States - Denver Office DEO : 177,000 - 265,000 USD / Annual United States - Redwood City Office GHQ : 213,000 - 319 ...
United States - Dallas Infomart Office DAI : 177,000 - 265,000 USD / Annual United States - Denver Office DEO : 177,000 - 265,000 USD / Annual United States - Redwood City Office GHQ : 213,000 - 319 ...
United States - Dallas Infomart Office DAI : 177,000 - 265,000 USD / Annual United States - Denver Office DEO : 177,000 - 265,000 USD / Annual United States - Redwood City Office GHQ : 213,000 - 319 ...
Infomart information
See salary details
$8.89 - $13.70
16% of jobs
$15.17 is the 25th percentile. Wages below this are outliers.
$13.70 - $18.51
29% of jobs
The median wage is $19.71 / hr.
$18.51 - $23.32
19% of jobs
$27.58 is the 75th percentile. Wages above this are outliers.
$23.32 - $28.13
12% of jobs
$28.13 - $32.93
8% of jobs
$32.93 - $37.74
5% of jobs
$37.74 - $42.55
4% of jobs
$42.55 - $47.36
2% of jobs
$47.36 - $52.16
2% of jobs
$52.16 - $56.97
1% of jobs
$56.97 - $61.78
1% of jobs
$8
$26
$61
How much do infomart jobs pay per hour?
What is the difference between Infomart vs Data Analyst?
| Aspect | Infomart | Data Analyst |
|---|---|---|
| Credentials | Typically requires a background in business, marketing, or data management | Requires a degree in statistics, computer science, or related fields |
| Work Environment | Data-driven companies, marketing agencies, or media organizations | Corporate offices, consulting firms, or tech companies |
| Industry Usage | Used in marketing, media, and data management sectors | Used across various industries including finance, healthcare, and retail |
Infomart professionals focus on managing and utilizing data for business insights, often working with marketing and media data. Data Analysts analyze data sets to identify trends and support decision-making across multiple industries. While both roles involve data, Infomart roles are more specialized in data management platforms, whereas Data Analysts focus on data interpretation and reporting.
What are Infomart jobs?
What are some common challenges faced by Infomart analysts, and how can they overcome them?
What are the key skills and qualifications needed to thrive as an Information Security Analyst, and why are they important?

$60/hr
Full-time
Posted yesterday
Job description
Contact Center Engineer (AI & Gen AI)
Cisco Contact Center, Genesys, Five9, contact center migration to CCaaS, data migration, AI/GenAI
Experience level: Mid-senior Experience required: 8 Years Education level: Bachelors degree Job function: Information Technology Industry: Information Technology and Services Pay rate: $60 per hour Total position: 1 Relocation assistance: No Visa sponsorship eligibility: No
Job Description
- Candidate must have deep knowledge of Genesys (InfoMart, UCS, GAAP, SpeechMiner, WFM, Routing, etc.) and Five9 data ecosystem.
- Must have 7+ years of experience with Cisco Contact Center solutions.
- Experience in contact center migration to CCaaS and building data solutions around the migration.
- Define data strategy for migrating historical and real-time data to the cloud while ensuring minimal disruption to downstream systems.
- Understand data models for Genesys (InfoMart, SpeechMiner) and develop mappings to cloud equivalents.
- Collaborate with data architects to ensure reporting continuity and regulatory compliance.
- Evaluate and recommend data architectures that will minimize impact on downstream systems during migration to CCaaS.
- Identify opportunities to enhance customer experience using AI such as intent detection, virtual assistants, predictive routing, sentiment analysis, and more.
- Collaborate with internal AI/ML teams to define data-driven automation use cases and implementation strategies.
- Work closely with IT, customer service operations, business teams, and external CCaaS vendors.
- Participate in vendor evaluations and selection processes for CCaaS and AI solutions.
- Conduct interviews with various business stakeholders to understand their contact center needs and downstream application impact.
Working Place
Phoenix, AZ, USA
Company
ESR Healthcare