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Infomart Jobs (NOW HIRING)

Equinix, Inc.

Service Manager III

Dallas, TX · On-site

United States - Dallas Infomart Office DAI : 118,000 - 176,000 USD / Annual Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level ...

Parkland Community Health Plan

Must be skilled in data analysis and Infomart design* Has clear understanding of data environments across on-premises, cloud, and hybrid platforms* Working knowledge of Data Vault 2.0 is strongly ...

Equinix, Inc.

Customer Project Manager, Hyperscale

Dallas, TX · On-site

$80K - $103K/yr

United States - Dallas Infomart Office DAI : 118,000 - 176,000 USD / Annual Canada - Toronto Office TRO : 112,000 - 162,000 CAD / Annual Our pay ranges reflect the minimum and maximum target for new ...

Equinix

Service Manager III

Dallas, TX · Remote

United States - Dallas Infomart Office DAI : 118,000 - 176,000 USD / Annual Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level ...

Equinix

Total Rewards Intermediate

Dallas, TX · Remote

United States - Dallas Infomart Office DAI : 70,000 - 105,000 USD / Annual Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level ...

Equinix

DevOps Engineer

Dallas, TX · Remote

$54 - $74/hr

United States - Dallas Infomart Office DAI : 118,000 - 176,000 USD / Annual Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level ...

Equinix, Inc.

Total Rewards Intermediate

Dallas, TX · On-site

United States - Dallas Infomart Office DAI : 70,000 - 105,000 USD / Annual Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level ...

Equinix, Inc.

Head of Localization

Redwood City, CA · On-site

Canada - Toronto Office TRO : 154,000 - 232,000 CAD / Annual United States - Dallas Infomart Office DAI : 177,000 - 265,000 USD / Annual United States - Redwood City Office GHQ : 213,000 - 319,000 ...

Equinix, Inc.

Total Rewards Intermediate

Dallas, TX · On-site

United States - Dallas Infomart Office DAI : 70,000 - 105,000 USD / Annual Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level ...

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Infomart information

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How much do infomart jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for infomart in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What are Infomart jobs?

Infomart jobs refer to positions within Infomart, a company known for providing data center and colocation services. Employees may work in roles such as data center operations, facilities management, IT support, customer service, and engineering. These jobs typically involve maintaining the infrastructure that supports cloud computing and internet connectivity for businesses. Working at Infomart often requires technical knowledge, attention to detail, and the ability to respond quickly to any facility or network issues. Infomart employees play a crucial role in ensuring the reliability and security of the digital services their clients depend on.

What are some common challenges faced by Infomart analysts, and how can they overcome them?

Infomart analysts often encounter challenges such as managing large volumes of data, ensuring data accuracy, and meeting tight deadlines for client deliverables. To overcome these, effective time management, strong attention to detail, and proficiency with data analysis tools are essential. Collaborating closely with colleagues and leveraging internal knowledge-sharing platforms can also help analysts stay updated on best practices and improve efficiency. Continuous professional development through training and workshops further supports success in this dynamic role.

What are the key skills and qualifications needed to thrive as an Information Security Analyst, and why are they important?

To thrive as an Information Security Analyst, you need a strong background in cybersecurity principles, risk assessment, and network security, typically supported by a degree in computer science or information technology. Familiarity with security tools such as firewalls, intrusion detection systems, and certifications like CISSP or CompTIA Security+ is commonly required. Analytical thinking, attention to detail, and effective communication are vital soft skills for this role. These competencies are essential for protecting organizational assets, ensuring compliance, and effectively responding to security threats.

What is the difference between Infomart vs Data Analyst?

AspectInfomartData Analyst
CredentialsTypically requires a background in business, marketing, or data managementRequires a degree in statistics, computer science, or related fields
Work EnvironmentData-driven companies, marketing agencies, or media organizationsCorporate offices, consulting firms, or tech companies
Industry UsageUsed in marketing, media, and data management sectorsUsed across various industries including finance, healthcare, and retail

Infomart professionals focus on managing and utilizing data for business insights, often working with marketing and media data. Data Analysts analyze data sets to identify trends and support decision-making across multiple industries. While both roles involve data, Infomart roles are more specialized in data management platforms, whereas Data Analysts focus on data interpretation and reporting.

More about Infomart jobs

What cities are hiring for Infomart jobs?

Cities with the most Infomart job openings:

What states have the most Infomart jobs?

States with the most job openings for Infomart jobs include:

What job categories do people searching Infomart jobs look for?

The top searched job categories for Infomart jobs are:

Infomart jobs near you
Infographic showing various Infomart job openings in the United States as of September 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 36% Physical, 4% Hybrid, and 60% Remote job distribution, with an average salary of $54,791 per year, or $26.3 per hour.

Service Manager III

Dallas, TX • On-site

Equinix, Inc.
Software Development • 5 - 10K employees
Learn more about Equinix, Inc.external

Full-time

Medical, Life, Retirement, PTO

Posted 26 days ago

Equinix rating

9.1

Company rating: 9.1 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Who are we?
Equinix is the world's digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.
A place where tech thinkers and future builders turn bold ideas into breakthrough experiences, we welcome your unique perspective.
Help us challenge assumptions, uncover bias, and remove barriers-because progress starts with fresh ideas. You'll find belonging, purpose, and a team that welcomes you-because when you feel valued, you're empowered to do your best work.
Job Summary
The Service Management Specialist is responsible for ensuring effective operation of IT services through Major Incident, Change, Release, Event, and Service Management processes. This role partners across business, operations, and technology teams to minimize service disruptions, strengthen governance, and drive operational excellence.
Key Responsibilities
Major Incident Management
  • Lead and coordinate Major Incidents (P0/P1) to ensure rapid service restoration and minimize business impact.
  • Facilitate incident bridges and coordinate cross-functional teams during critical service disruptions.
  • Provide timely stakeholder communications and executive updates throughout incident lifecycles.
  • Drive Root Cause Analysis (RCA) reviews and track corrective and preventive actions to closure.
  • Analyze incident trends and drive actions to prevent recurring issues.
Change Management
  • Govern the end-to-end Change Management process in accordance with ITIL best practices.
  • Review and assess change requests for risk, impact, and implementation readiness.
  • Facilitate Change Advisory Board (CAB) meetings and ensure appropriate approvals are obtained.
  • Monitor change success, compliance, and post-implementation outcomes while driving ongoing process improvements.
Release Management
  • Plan and coordinate releases across multiple technology teams.
  • Maintain release calendars and manage release dependencies to minimize service disruptions.
  • Ensure operational readiness and stakeholder alignment prior to deployments.
  • Conduct post-release reviews and implement process enhancements.
Event Management
  • Monitor service events and alerts to identify operational risks proactively.
  • Coordinate response activities for high-priority events.
  • Analyze event patterns and recurring alerts to improve monitoring effectiveness and service performance.
  • Support adoption of event management best practices and tooling enhancements.
Service Management Governance
  • Ensure adherence to IT Service Management (ITSM) processes, policies, and standards.
  • Maintain process documentation, dashboards, operational metrics, and management reporting.
  • Track SLA, KPI, and operational performance against service targets.
  • Support audit, compliance, and governance requirements related to service operations.
Continuous Service Improvement
  • Identify and lead initiatives that improve service quality, operational efficiency, and customer experience.
  • Translate lessons learned from incidents, changes, and releases into measurable improvements.
  • Partner with stakeholders to implement best practices and strengthen service performance.
Required Qualifications
  • Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field.
  • 5+ years of experience in IT Service Management, IT Operations, or Production Support environments.
  • Strong understanding of ITIL principles and service management best practices.
  • Experience using ITSM platforms such as ServiceNow, Jira Service Management, or equivalent.
  • Strong stakeholder management, communication, facilitation, and coordination skills.
  • Excellent analytical, problem-solving, and decision-making abilities.
  • Ability to work effectively in high-pressure situations and manage competing priorities.
Preferred Qualifications
  • ITIL Foundation or ITIL 4 Certification.
  • Experience in enterprise-scale or global support environments.
  • Knowledge of Service Level Management, Problem Management, and Operational Governance.
  • Experience driving process improvement and operational excellence initiatives.
  • Exposure to Agile ways of working and project delivery methodologies.
Key Success Metrics
  • Major Incident recovery performance and stakeholder satisfaction.
  • SLA and KPI achievement.
  • Change success and governance compliance.
  • Release quality and deployment effectiveness.
  • Service availability and operational stability.
  • Reduction in recurring incidents and operational risk.
  • Delivery of measurable service improvement initiatives.

The targeted pay range for this position in the following location is / locations are:
United States - Dallas Infomart Office DAI : 118,000 - 176,000 USD / Annual
Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.
The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.
Equinix Benefits
As an employee, you become important to Equinix's success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we're providing you with the best package possible. So, wherever you are in your career and life, you'll be able to enhance your experience and bring your whole self to work.
Employee Assistance Program: An Employee Assistance program is available to all employees.
US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms.
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
We use artificial intelligence in our hiring process. Learn more here
This posting is for a backfill position, meaning it is to fill an existing vacancy within our organization.

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