Remote We are seeking an experienced Contact Center AI & Dialogflow CX Specialist to join our team. The ideal candidate will have deep expertise in developing Virtual Agents using Dialogflow CX ...
Remote We are seeking an experienced Contact Center AI & Dialogflow CX Specialist to join our team. The ideal candidate will have deep expertise in developing Virtual Agents using Dialogflow CX ...
Remote We are seeking an experienced Contact Center AI & Dialogflow CX Specialist to join our team. The ideal candidate will have deep expertise in developing Virtual Agents using Dialogflow CX ...
Quick apply
Remote We are seeking an experienced Contact Center AI & Dialogflow CX Specialist to join our team. The ideal candidate will have deep expertise in developing Virtual Agents using Dialogflow CX ...
Genesys Developer (Chatbot & CX) Location: 100% Remote Long Term Contract - W2 / C2C Job Overview: We are seeking a skilled Genesys Developer with hands-on experience in Chatbot integration ...
Quick apply
Genesys Developer (Chatbot & CX) Location: 100% Remote Long Term Contract - W2 / C2C Job Overview: We are seeking a skilled Genesys Developer with hands-on experience in Chatbot integration ...
Oracle CX Data Architect
$65.25 - $84/hr
As a remote company, we have top talent all over the United States and India and are continuously ... Oracle CX Data Architect Classification: Exempt under the Fair Labor Standards Act (FLSA) Reports ...
Oracle CX Data Architect
$65.25 - $84/hr
As a remote company, we have top talent all over the United States and India and are continuously ... Oracle CX Data Architect Classification: Exempt under the Fair Labor Standards Act (FLSA) Reports ...
CX Management Consultant
Austin, TX · On-site +1
$105K - $130K/yr
This is a 100% remote opportunity! What You Will be Doing: Client Advisory: * Serve as a trusted advisor to clients, providing expert guidance on contact center operations, CX strategies, and AI ...
CX Management Consultant
Austin, TX · On-site +1
$105K - $130K/yr
This is a 100% remote opportunity! What You Will be Doing: Client Advisory: * Serve as a trusted advisor to clients, providing expert guidance on contact center operations, CX strategies, and AI ...
CX Management Consultant
Austin, TX · Remote
This is a 100% remote opportunity! What You Will be Doing: Client Advisory: * Serve as a trusted advisor to clients, providing expert guidance on contact center operations, CX strategies, and AI ...
Quick apply
CX Management Consultant
Austin, TX · Remote
This is a 100% remote opportunity! What You Will be Doing: Client Advisory: * Serve as a trusted advisor to clients, providing expert guidance on contact center operations, CX strategies, and AI ...
Kforce has a client that is seeking a Data Analyst - CX Strategy for a remote role. Overview: We are seeking a highly hands-on Senior/Lead Data Analyst to support Customer Experience (CX) Strategy ...
Kforce has a client that is seeking a Data Analyst - CX Strategy for a remote role. Overview: We are seeking a highly hands-on Senior/Lead Data Analyst to support Customer Experience (CX) Strategy ...
CX Systems Architect (CRM Administrator) - Remote
Miami, FL · On-site +1
$232K/yr
CX Systems Architect (CRM Administrator) The Mission We are seeking a CX Systems Architect to serve as the strategic bridge between high-level business goals and technical execution. In this role ...
CX Systems Architect (CRM Administrator) - Remote
Miami, FL · On-site +1
$232K/yr
CX Systems Architect (CRM Administrator) The Mission We are seeking a CX Systems Architect to serve as the strategic bridge between high-level business goals and technical execution. In this role ...
Sales Director - CX Solutions
OR · On-site +1
Sales Director - CX Solutions (Strategic Accounts) The Role CSG is looking for adynamic Sales ... United States Remote Accommodation: If you would like to be considered for employment opportunities ...
Sales Director - CX Solutions
OR · On-site +1
Sales Director - CX Solutions (Strategic Accounts) The Role CSG is looking for adynamic Sales ... United States Remote Accommodation: If you would like to be considered for employment opportunities ...
We are looking for a CX Enablement & Operational Change Management Specialist to support the ... remote work. * Growth Mindset : reap the benefits of a range of professional development ...
We are looking for a CX Enablement & Operational Change Management Specialist to support the ... remote work. * Growth Mindset : reap the benefits of a range of professional development ...
We are looking for a CX Enablement & Operational Change Management Specialist to support the ... remote work. * Growth Mindset : reap the benefits of a range of professional development ...
We are looking for a CX Enablement & Operational Change Management Specialist to support the ... remote work. * Growth Mindset : reap the benefits of a range of professional development ...
Customer Service Representative - Remote in USA
Austin, TX · Remote
$13/hr
As a Customer Service Representative working remotely , youll be a part of bringing humanity to business. #experienceTTEC Our TTEC remote CX team has 37 preferred residency states. We are currently ...
Customer Service Representative - Remote in USA
Austin, TX · Remote
$13/hr
As a Customer Service Representative working remotely , youll be a part of bringing humanity to business. #experienceTTEC Our TTEC remote CX team has 37 preferred residency states. We are currently ...
Director, CX Platform & Data Strategy
$137K - $182K/yr
Ability to translate data into CX and business decisions Work Environment This is a remote position. Salary Range $137500.00 To $182000.00 / year Benefits & Perks The actual compensation offer is ...
Director, CX Platform & Data Strategy
$137K - $182K/yr
Ability to translate data into CX and business decisions Work Environment This is a remote position. Salary Range $137500.00 To $182000.00 / year Benefits & Perks The actual compensation offer is ...
Support operational change initiatives related to CX platform adoption, helping teams transition to ... remote work. * Growth Mindset : reap the benefits of a range of professional development ...
Quick apply
Support operational change initiatives related to CX platform adoption, helping teams transition to ... remote work. * Growth Mindset : reap the benefits of a range of professional development ...
Our TTEC Remote CX team has 38 preferred residency states. We are currently not hiring from the following geographies: AK, CA, HI, MT or outside of the United States. Residents of Colorado, Illinois ...
Our TTEC Remote CX team has 38 preferred residency states. We are currently not hiring from the following geographies: AK, CA, HI, MT or outside of the United States. Residents of Colorado, Illinois ...
CX Business Architect - REMOTE
Austin, TX · On-site +1
$59.25 - $77/hr
We are looking for a CX Business Architect to help us design, test, and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP, we value ...
CX Business Architect - REMOTE
Austin, TX · On-site +1
$59.25 - $77/hr
We are looking for a CX Business Architect to help us design, test, and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP, we value ...
Experienced CX Project Manager
Kansas City, MO · On-site +1
$81K - $115K/yr
Summary As an Experienced Project Manager, CX Launch at Gainwell, you will lead large-scale ... Remote position (US only) * Opportunities to travel through your work (0-10%) * Video cameras must ...
Experienced CX Project Manager
Kansas City, MO · On-site +1
$81K - $115K/yr
Summary As an Experienced Project Manager, CX Launch at Gainwell, you will lead large-scale ... Remote position (US only) * Opportunities to travel through your work (0-10%) * Video cameras must ...
Experienced CX Project Manager
MO · On-site +1
$81K - $115K/yr
Summary As an Experienced Project Manager, CX Launch at Gainwell, you will lead large-scale ... Remote position (US only) * Opportunities to travel through your work (0-10%) * Video cameras must ...
Experienced CX Project Manager
MO · On-site +1
$81K - $115K/yr
Summary As an Experienced Project Manager, CX Launch at Gainwell, you will lead large-scale ... Remote position (US only) * Opportunities to travel through your work (0-10%) * Video cameras must ...
Experienced CX Project Manager
Dallas, TX · On-site +1
$86K - $124K/yr
Summary As an Experienced Project Manager, CX Launch at Gainwell, you will lead large-scale ... Remote position (US only) * Opportunities to travel through your work (0-10%) * Video cameras must ...
Experienced CX Project Manager
Dallas, TX · On-site +1
$86K - $124K/yr
Summary As an Experienced Project Manager, CX Launch at Gainwell, you will lead large-scale ... Remote position (US only) * Opportunities to travel through your work (0-10%) * Video cameras must ...
Director, CX Platform & Data Strategy
$137K - $182K/yr
Ability to translate data into CX and business decisions Work Environment This is a remote position. Salary Range$137500.00 To $182000.00 / yearBenefits & Perks The actual compensation offer is ...
Director, CX Platform & Data Strategy
$137K - $182K/yr
Ability to translate data into CX and business decisions Work Environment This is a remote position. Salary Range$137500.00 To $182000.00 / yearBenefits & Perks The actual compensation offer is ...
Remote Cx information
See salary details
$11.54 - $14.88
15% of jobs
$15.87 is the 25th percentile. Wages below this are outliers.
$14.88 - $18.23
35% of jobs
$18.23 - $21.57
14% of jobs
$24.63 is the 75th percentile. Wages above this are outliers.
$21.57 - $24.91
13% of jobs
$24.91 - $28.26
4% of jobs
$28.26 - $31.60
6% of jobs
$31.60 - $34.94
3% of jobs
$34.94 - $38.29
2% of jobs
$38.29 - $41.63
2% of jobs
$41.63 - $44.97
3% of jobs
$44.97 - $48.32
3% of jobs
$11
$23
$48
How much do remote cx jobs pay per hour?
What is a Remote Cx job?
A Remote Cx (Customer Experience) job involves supporting customers, addressing inquiries, resolving issues, and ensuring a positive experience—all while working from a remote location. These roles can include customer support, client success, technical assistance, and service management. Remote Cx professionals communicate via phone, email, chat, or other digital channels to assist customers efficiently. Strong communication skills, problem-solving abilities, and empathy are essential for success in this role.
What are the key skills and qualifications needed to thrive in the Remote Cx position, and why are they important?
To thrive as a Remote Cx (Customer Experience) professional, strong communication skills, problem-solving abilities, and a background in customer service are essential, with many employers preferring prior experience in remote support roles. Familiarity with CRM platforms such as Zendesk or Salesforce, as well as proficiency in online chat and help desk tools, is often required. Outstanding interpersonal skills, patience, and the ability to work independently set top candidates apart. These competencies ensure excellent support for customers and effective remote collaboration with team members, directly impacting customer satisfaction and retention.
What are some common challenges faced by Remote Cx professionals and how are they typically addressed?
Remote Cx professionals often encounter challenges such as managing customer interactions across multiple digital channels, maintaining clear communication without face-to-face interaction, and staying motivated while working independently. Companies typically address these by providing robust onboarding, regular team meetings, and access to collaboration tools that foster connection and support. Additionally, ongoing training and resources are offered to help team members stay up-to-date with customer service best practices and technology updates. Building strong time management habits and utilizing available support systems are important strategies for success in a remote customer experience role.

Job description
Job Title: Dialogflow CX Specialist
Work Mode: Remote
Job Description:
We are seeking an experienced Contact Center AI & Dialogflow CX Specialist to join our team. The ideal candidate will have deep expertise in developing Virtual Agents using Dialogflow CX, integrating AI solutions with existing telephony systems, and working with APIs and connectivity protocols. This role requires strong software development skills, with proficiency in programming languages such as C++, Python, and JavaScript, to create seamless and efficient AI-powered customer service solutions.
Key Responsibilities:
Design, develop, and deploy Virtual Agents using Dialogflow CX.
Integrate AI-driven Virtual Agents with existing contact center solutions.
Implement and optimize telephony integrations for Virtual Agent interactions.
Utilize APIs and SDKs to connect Virtual Agents with business services and applications.
Develop custom software solutions using C++, Python, JavaScript, and other relevant technologies.
Work with connectors and connectivity protocols to ensure seamless integration between Virtual Agents and enterprise platforms.
Optimize AI models and Natural Language Processing (NLP) capabilities for enhanced customer interactions.
Troubleshoot and resolve technical issues related to AI solutions and integrations.
Stay up to date with advancements in AI, Dialogflow CX, and Contact Center technologies.
Qualifications & Requirements:
Proven experience with Contact Center AI and Dialogflow CX.
Dialogflow CX Certified Expert preferred.
Strong background in software development with proficiency in C++, Python, JavaScript, or similar languages.
Experience integrating Virtual Agents with telephony systems.
Hands-on experience with API development, connectors, and connectivity protocols.
Understanding of cloud-based AI services and platforms.
Strong analytical, problem-solving, and debugging skills.
Excellent communication and collaboration abilities.
Preferred Qualifications:
Experience working with cloud platforms such as Google Cloud, AWS, or Azure.
Familiarity with speech recognition, text-to-speech, and AI-driven customer support technologies.
Knowledge of customer experience (CX) best practices and optimization techniques.
This is a remote position.
About ClinDCast
Sourced by ZipRecruiter
ClinDCast is at the forefront of shaping the future of healthcare by partnering with globally recognized healthcare organizations and offering them innovative solutions and expert guidance. Our suite of services is designed to cater to a broad range of needs of healthcare organizations, including healthcare IT innovation, electronic health record (EHR) implementation & optimizations, data conversion, regulatory and quality reporting, enterprise data analytics, FHIR interoperability strategy, payer-to-payer data exchange, and application programming interface (API) strategy. With 15+ Years Of Healthcare IT Industry Experience, ClinDCast Is A Trusted Partner For Payers, Providers, And Lifesciences Organizations, Enabling Them To Deliver Exceptional Product And Solutions For Their Customers.
Industry
Health care and social assistance
Company size
11 - 50 Employees
Headquarters location
Wesley Chapel, FL, US