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Genesys Cloud Remote Jobs (NOW HIRING)

PTP

Genesys Cloud Engineer - REMOTE

Austin, TX · On-site +1

$54.25 - $72.75/hr

We are looking for a Genesys Cloud Engineer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and ...

Miratech

Genesys Cloud Architect

Arizona City, AZ · On-site +1

$65.50 - $83.25/hr

We are looking for an experienced Genesys Cloud Architect to lead the design, architecture, and ... remote work. * Growth Mindset : reap the benefits of a range of professional development ...

Miratech

Genesys Cloud Architect

Texas City, TX · On-site +1

$55.50 - $70.75/hr

We are looking for an experienced Genesys Cloud Architect to lead the design, architecture, and ... remote work. * Growth Mindset : reap the benefits of a range of professional development ...

Miratech

Genesys Cloud Architect

Philadelphia, PA · On-site +1

$65.50 - $83.50/hr

We are looking for an experienced Genesys Cloud Architect to lead the design, architecture, and ... remote work. * Growth Mindset : reap the benefits of a range of professional development ...

Miratech

Genesys Cloud Architect

Arizona City, AZ · Remote

$65.50 - $83.25/hr

We are looking for an experienced Genesys Cloud Architect to lead the design, architecture, and ... remote work. * Growth Mindset : reap the benefits of a range of professional development ...

Miratech

Genesys Cloud Architect

Texas City, TX · Remote

$55.50 - $70.75/hr

We are looking for an experienced Genesys Cloud Architect to lead the design, architecture, and ... remote work. * Growth Mindset : reap the benefits of a range of professional development ...

Miratech

Genesys Cloud Architect

Philadelphia, PA · Remote

$65.50 - $83.50/hr

We are looking for an experienced Genesys Cloud Architect to lead the design, architecture, and ... remote work. * Growth Mindset : reap the benefits of a range of professional development ...

SYS Integration

Genesys Contact Center Engineer

Washington, DC · Remote

$58.25 - $78/hr

Configure and maintain Genesys Cloud components (IVR, routing, bots, voice, chat, email). * Perform ... Fully remote. * Flexible hours based on project needs. * Reports directly to VP IT Must be able to ...

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How much do genesys cloud remote jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for genesys cloud remote in the United States is $62.89, according to ZipRecruiter salary data. Most workers in this role earn between $53.61 and $71.63 per hour, depending on experience, location, and employer.

What does a typical day look like for a Genesys Cloud Remote specialist?

A typical day for a Genesys Cloud Remote specialist involves monitoring and managing cloud-based contact center operations, responding to support tickets, troubleshooting system issues, and collaborating with cross-functional teams to optimize performance. You’ll often participate in virtual meetings with clients or internal stakeholders to ensure their requirements are met and systems run smoothly. Regular tasks might include system configuration, feature deployment, performance analytics, and providing end-user training or guidance. Working remotely, you’ll leverage cloud communication and collaboration tools to stay connected with your team and quickly address emerging technical challenges.

What are the key skills and qualifications needed to thrive in the Genesys Cloud Remote position, and why are they important?

To thrive as a Genesys Cloud Remote specialist, you need in-depth knowledge of Genesys Cloud CX platform, strong troubleshooting skills, and experience in contact center technology. Familiarity with cloud-based communication systems, APIs, and certifications like Genesys Cloud CX Certified Professional are highly valuable. Excellent problem-solving abilities, remote collaboration, and strong communication skills set top candidates apart. These competencies are crucial to ensure seamless contact center operations and effective remote service delivery within a distributed environment.

What is a Genesys Cloud Remote job?

A Genesys Cloud Remote job involves working with the Genesys Cloud platform in a remote capacity, typically in roles such as customer support, software development, or system administration. Employees use the cloud-based system to manage customer interactions, configure settings, and troubleshoot issues from any location. These roles require familiarity with Genesys Cloud tools, strong communication skills, and problem-solving abilities. Many positions also involve integrating Genesys Cloud with other business applications.

More about Genesys Cloud Remote jobs
What cities are hiring for Genesys Cloud Remote jobs? Cities with the most Genesys Cloud Remote job openings:
What are the most commonly searched types of Genesys Cloud jobs? The most popular types of Genesys Cloud jobs are:
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Genesys Cloud Remote jobs near you
Infographic showing various Genesys Cloud Remote job openings in the United States as of June 2026, with employment types broken down into 90% Full Time, 2% Part Time, and 8% Contract. Highlights an 80% Physical, 5% Hybrid, and 15% Remote job distribution, with an average salary of $130,802 per year, or $62.9 per hour.
Genesys Cloud Engineer - REMOTE

Genesys Cloud Engineer - REMOTE

PTP

Austin, TX • On-site, Remote

$54.25 - $72.75/hr

Full-time

Posted 4 days ago

Job description

Job Description
PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are looking for a Genesys Cloud Engineer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate, and committed professionals who strive to be the best at what they do.
Responsibilities
  • Implement Genesys Cloud contact center solutions
  • Conduct technical implementation activities from post-sale to support transition
  • Develop call flows in Genesys Architect for routing and IVR
  • Write and execute test plans
  • Demonstrate strong follow-through, ownership & responsibility for assigned tasks

Requirements
  • 1+ year of experience with the Genesys Cloud platform
  • 3+ years of experience with the contact center solutions
  • Experience with applications leveraging APIs, JSON or JavaScript
  • Knowledge of change control processes
  • Excellent communication skills
  • Genesys Cloud CX: Professional Certification

Desired
  • Genesys Cloud CX: Architect Certification
  • Genesys Cloud CX: Developer Certification
  • Genesys Cloud CX: Quality Management Certification
  • Knowledge of IP Telephony: Genesys Cloud Edge, AudioCodes, Cisco Gateways, IP Telephones (Polycom, Cisco, etc.)
  • Development experience to build apps and integrations leveraging APIs, JSON, and JavaScript
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About PTP

Sourced by ZipRecruiter

Industry

It services

Company size

51 - 200 Employees

Headquarters location

San Francisco, CA, US

Year founded

2004

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