Remote Cx Jobs in Dallas, TX (NOW HIRING)

Job Summary

Client: TTEC

Licensed Healthcare Insurance Agent - Remote

Pay Rate: $21/hour and top performers $26/hour

We are currently not hiring from the following geographies: AK, CA, HI, IL, MT, or outside of the United States. Residents of Colorado, Louisiana, Massachusetts, Maryland, Minnesota, New Jersey, New York, Oregon, Washington, and Washington, D.C. will be considered only based on special business need.

Qualifications

• Current Health insurance license in your state of residence
• High speed internet (>25 mbps download and 10 mbps upload)
• Minimum six (6) months sales experience
• Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)
• Strong customer service orientation (empathy, compassion and listening skills)
• High school diploma or equivalent
• Strong computer navigation skills and experience, as this role is 100% remote

Benefits

• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• All license fees provided by TTEC as your employer
• Continuing education paid by TTEC
• TTEC offers full-time regular positions. After July 15th, this position pays a guaranteed hourly rate of $21/hour with a performance-based bonus where most earn $22/hour and top performers $26/hour
• And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives.

Job Description

Licensed Healthcare Insurance Agent – Remote USA

Your potential has a place here with TTEC’s award-winning employment experience. As a Licensed Healthcare Insurance Agent working remotely, you’ll be a part of bringing humanity to business. #experienceTTEC

Our TTEC Remote CX team has 36 preferred residency states. We are currently not hiring from the following geographies: AK, CA, HI, IL,MT, or outside of the United States. Residents of Colorado, Louisiana, Massachusetts, Maryland, Minnesota, New Jersey, New York, Oregon, Washington, and Washington, D.C. will be considered only based on special business need.

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all!

What You’ll be Doing

You’ll be using the knowledge that you bring to the role by helping others and giving them peace of mind. Whether it's getting answers for customers quickly, consulting on health-related products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

As a Licensed Healthcare Insurance Agent, on a typical day, you’ll

• Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs
• Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up
• Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner
• Identify additional needs customers may have and help them to upgrade products or services
• Complete the sale or renewal of a health plan that best suits the customer's needs - Sales conversions are expected.

What You Bring to the Role

• Current Health insurance license in your state of residence
• High speed internet (>25 mbps download and 10 mbps upload)
• Minimum six (6) months sales experience
• Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)
• Strong customer service orientation (empathy, compassion and listening skills)
• High school diploma or equivalent
• Strong computer navigation skills and experience, as this role is 100% remote

What You Can Expect

• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• All license fees provided by TTEC as your employer
• Continuing education paid by TTEC
• TTEC offers full-time regular positions. After July 15th, this position pays a guaranteed hourly rate of $21/hour with a performance-based bonus where most earn $22/hour and top performers $26/hour
• And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives.