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Cx Jobs (NOW HIRING)

Kikoff

CX Strategy Manager

San Francisco, CA · On-site

CX Strategy Manager About this role As the CX Strategy Manager, you will own how customer experience scales across automation, tooling, and measurement. This role is responsible for defining the ...

Request Technology, LLC

CX Strategist

Chicago, IL · Hybrid

$125K - $161K/yr

CHICAGO or DALLAS HYBRID 3 DAYS ONSITE DURATION: 1 YEAR Looking for a candidate with 2-4 years CX, UX research design. Proficiency with data tools survey platforms spreadsheets analysts. Power BI ...

New

Globe Telecom, Inc.

CX Assurance Manager

Globe, AZ

$106K - $127K/yr

CX Assurance & Quality Leadership Summary Leads the end-to-end quality analysis and assurance of customer interactions across all CX channels-agent-assisted, digital, field, and in-store. Ensures ...

CX

Manager

Hayward, CA

$130K - $133K/yr

Manager - CX, a Connor Group Company Are you looking to elevate your accounting expertise and make a direct impact in a consulting environment? CX, a Connor Group Company, is hiring experienced ...

CX

Manager

Mundelein, IL

$116K - $118K/yr

Manager - CX, a Connor Group Company Are you looking to elevate your accounting expertise and make a direct impact in a consulting environment? CX, a Connor Group Company, is hiring experienced ...

Kikoff

CX Strategy Associate

San Francisco, CA · On-site

$19.50 - $26/hr

CX Strategy Associate About this role As a CX Strategy Associate, you will improve how customer experience scales across automation, tooling, and measurement. This role focuses on identifying high ...

CX

Manager

San Jose, CA

$133K - $136K/yr

Manager - CX, a Connor Group Company Are you looking to elevate your accounting expertise and make a direct impact in a consulting environment? CX, a Connor Group Company, is hiring experienced ...

CX

Manager

San Mateo, CA

$129K - $132K/yr

Manager - CX, a Connor Group Company Are you looking to elevate your accounting expertise and make a direct impact in a consulting environment? CX, a Connor Group Company, is hiring experienced ...

Kikoff

CX Strategy Manager

San Francisco, CA · On-site

$175K - $200K/yr

CX Strategy Manager About this role As the CX Strategy Manager, you will own how customer experience scales across automation, tooling, and measurement. This role is responsible for defining the ...

Lorven Technologies

Customer Experience (CX) SME Location: Hanover, NJ The Customer Experience (CX) Subject Matter Expert (SME) is responsible for driving customer-centric transformation by shaping strategy, optimizing ...

New

CX

Manager

Fremont, CA

$124K - $127K/yr

Manager - CX, a Connor Group Company Are you looking to elevate your accounting expertise and make a direct impact in a consulting environment? CX, a Connor Group Company, is hiring experienced ...

CX

Manager

San Francisco, CA

$134K - $137K/yr

Manager - CX, a Connor Group Company Are you looking to elevate your accounting expertise and make a direct impact in a consulting environment? CX, a Connor Group Company, is hiring experienced ...

Apex IT

Oracle CX Data Architect

$65.25 - $84/hr

Oracle CX Data Architect Classification: Exempt under the Fair Labor Standards Act (FLSA) Reports to: President Work Location/Travel: Work is remote or on-site at client location. Percentage of ...

Kikoff

CX Strategy Associate

San Francisco, CA · On-site

$110K - $145K/yr

CX Strategy Associate About this role As a CX Strategy Associate, you will improve how customer experience scales across automation, tooling, and measurement. This role focuses on identifying high ...

Sarian, Inc.

Genesys CX Developer

Charlotte, NC · On-site

Design and Development experience in Genesys Cloud CX and Genesys Architecture. * Experience in Softphone API integration with Genesys CX. * Experience in Genesy SDK. * Experience in Genesys Cloud CX ...

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How much do cx jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for cx in the United States is $23.97, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $28.85 per hour, depending on experience, location, and employer.

Is CX a good job?

Customer experience (CX) roles focus on improving customer satisfaction and loyalty through communication, problem-solving, and data analysis. These jobs often require strong interpersonal skills and familiarity with customer management tools, and they can offer stable employment with opportunities for advancement. Overall, CX positions are considered valuable in many industries due to their impact on business success.

What are the typical career advancement opportunities for a Cx professional?

As a Cx (Customer Experience) professional, you can grow into roles such as Customer Experience Manager, CX Strategist, or Head of Customer Experience, depending on your experience and skill set. Many organizations also offer paths to move into adjacent areas like product management, marketing, or customer success leadership. Advancement is often based on demonstrated ability to improve customer satisfaction metrics, lead cross-functional initiatives, and drive strategic projects. Proactively seeking training and mentorship within your organization can further support your career development in this field.

What is a CX job role?

A CX (Customer Experience) job role involves managing and improving the overall experience customers have with a company's products or services. It typically includes tasks such as customer support, feedback analysis, and implementing strategies to enhance satisfaction, often requiring skills in communication, problem-solving, and familiarity with customer relationship management (CRM) tools.

What job makes $10,000 a month without a degree?

A customer experience (CX) professional can earn $10,000 or more per month through roles such as senior CX manager or consultant, especially in high-demand industries like technology or finance. Success often depends on experience, skills in data analysis and communication, and the ability to lead projects or teams, rather than formal degrees.

What are the key skills and qualifications needed to thrive in the Cx position, and why are they important?

To thrive as a Cx (Customer Experience) professional, you need a solid understanding of customer service principles, user experience strategies, and data analysis, usually supported by a degree in business, marketing, or a related field. Familiarity with CRM systems like Salesforce, customer feedback tools, and analytics platforms such as Google Analytics is highly valuable. Strong communication, problem-solving abilities, and a customer-centric mindset are essential soft skills. These contribute directly to enhancing customer satisfaction and loyalty, which are critical for business growth.

How can I make 2000 a week working from home?

A Cx (Customer Experience) role can potentially pay $2000 or more weekly if it involves high-volume customer support, sales, or specialized consulting, often requiring strong communication skills and experience. Achieving this income may involve working full-time, handling multiple clients, or taking on freelance or contract work with competitive rates.
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Cx jobs near you
Infographic showing various Cx job openings in the United States as of June 2026, with employment types broken down into 93% Full Time, 6% Part Time, and 1% Contract. Highlights an 86% Physical, 3% Hybrid, and 11% Remote job distribution, with an average salary of $49,851 per year, or $24 per hour.
CX Systems Architect (CRM Administrator) - Remote

CX Systems Architect (CRM Administrator) - Remote

Hire Horatio CX

Miami, FL • On-site

$232K/yr

Full-time

Posted 15 days ago

Job description

CX Systems Architect (CRM Administrator) 

The Mission 

We are seeking a CX Systems Architect to serve as the strategic bridge between high-level business goals and technical execution. In this role, you aren’t just managing settings; you are designing the digital blueprint for the modern customer experience. You will lead the design, configuration, and optimization of CRM environments (primarily Zendesk) to ensure they are intuitive, scalable, and high-performing. 

The ideal candidate is a "Front-End Power User"—a systems thinker who can take a partner’s fragmented business process and translate it into a sleek, automated workflow. You are the bilingual expert who speaks "Customer Success" to stakeholders and "Logic & Requirements" to Product/Dev teams. 

Key Responsibilities 

● Solution Architecture: Lead discovery sessions with partners to map customer journeys and translate complex needs into functional CRM configurations.

 ● System Design & UI: Own the "agent and customer experience." You will configure intuitive interfaces and deploy user-friendly self-service tools, including Help Centers and Chatbots. 

● Workflow Automation: Build and refine the engine of the CX operation. You will architect the business logic—triggers, automations, and macro libraries—to eliminate manual friction. 

● Strategic Liaison: Act as the vital link between Operations, Product, and Engineering. You define the what and the why, providing the technical specifications required for custom development. 

● Process Optimization: Serve as a consultant for our partners, identifying operational "leaks" and proposing architectural improvements that drive measurable ROI. 

● Data Storytelling: Design sophisticated dashboards (Zendesk Explore, Looker Studio) that turn raw data into actionable insights for executive leadership. 

Required Skills & Abilities 

● CRM Mastery: Advanced experience configuring the administrative front-end of major CX platforms (Zendesk, Salesforce, or HubSpot). 

● Systems Thinking: A holistic mindset with the ability to visualize how a single workflow adjustment impacts the entire customer lifecycle. 

● Business Analysis: Expert-level process mapping and requirement gathering. You know how to dig past symptoms to solve the "root" problem.

● Technical Translation: Exceptional communication skills, with the ability to demystify technical concepts for non-technical stakeholders and vice-versa.

● Project Leadership: A proven track record of leading complex implementations or large-scale system migrations from inception to go-live. 

● Low-Code/No-Code Proficiency: Comfort utilizing logic-based builders such as Zendesk Guide, Salesforce Flow, or Zapier to create custom integrations. 

 

Education & Experience 

• 3–5+ Years in a CRM Administration, CX Project Management, or Implementation Consulting role. 

• The "Bridge" Factor: Proven experience collaborating with Product or Engineering teams to influence the technical roadmap of a CX ecosystem. 

• Platform Agnostic: While we primarily use Zendesk, we value your ability to architect a solution over your knowledge of a specific button. 

Why This Role? 

You won't just be maintaining a system; you will be building the infrastructure that defines how brands and customers connect. If you love clean logic, elegant workflows, and seeing your designs come to life in real-time, this is your seat at the table.


 

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