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Cx Jobs (NOW HIRING)

SysMind, LLC

Customer Experience (CX) SME

Rosemont, IL

$18 - $22.50/hr

Customer Experience (CX) SME Location: Hanover, NJ- Onsite Duration: Long Term Contract Domain: Customer Experience (CX), Digital Transformation, Consulting, Banking/Financial Services Job Summary ...

CX

Manager

Santa Clara, CA

$132K - $135K/yr

Manager - CX, a Connor Group Company Are you looking to elevate your accounting expertise and make a direct impact in a consulting environment? CX, a Connor Group Company, is hiring experienced ...

CX

Manager

Alameda, CA

$132K - $135K/yr

Manager - CX, a Connor Group Company Are you looking to elevate your accounting expertise and make a direct impact in a consulting environment? CX, a Connor Group Company, is hiring experienced ...

CX

Manager

Sonoma, CA

$127K - $130K/yr

Manager - CX, a Connor Group Company Are you looking to elevate your accounting expertise and make a direct impact in a consulting environment? CX, a Connor Group Company, is hiring experienced ...

Lorven Technologies, Inc.

Customer Experience (CX) SME Location: Hanover, NJ The Customer Experience (CX) Subject Matter Expert (SME) is responsible for driving customer-centric transformation by shaping strategy, optimizing ...

New

Cynet Systems

$85 - $90/hr

Customer Experience (CX) SME Job Location: Hanover NJ Job Type: Contract Job Overview: Pay Range: $85/hr - $90/hr Requirement/Must Have: * 10+ years experience in Customer Experience, Digital ...

CX

Manager

Sunnyvale, CA

$135K - $138K/yr

Manager - CX, a Connor Group Company Are you looking to elevate your accounting expertise and make a direct impact in a consulting environment? CX, a Connor Group Company, is hiring experienced ...

LegacyBox

CX Manager

Chattanooga, TN · On-site

The CX Operations Manager is the day-to-day engine of our customer experience team -- the person who ensures our agents are showing up, performing, growing, and staying. You'll own the performance ...

LegacyBox

CX Manager

Chattanooga, TN · On-site

The CX Operations Manager is the day-to-day engine of our customer experience team - the person who ensures our agents are showing up, performing, growing, and staying. You'll own the performance ...

CSG

Sales Director - CX Solutions

OR · On-site +1

Sales Director - CX Solutions (Strategic Accounts) The Role CSG is looking for adynamic Sales Director to drivegrowthof our Customer Experience (CX) portfolio across a set of high-valueStrategic ...

TTEC Digital

CX Management Consultant

Austin, TX · On-site +1

$105K - $130K/yr

The world of customer experience (CX) is undergoing a massive shift, with Artificial Intelligence serving as a primary catalyst for change. While the mission to provide excellent CX hasn't changed ...

CYNET SYSTEMS

Customer Experience (CX) SME

Whippany, NJ · On-site

$85 - $90/hr

CX measurement frameworks (NPS, VoC, experience analytics). * Proven ability to link CX initiatives to business outcomes and ROI. * Experience in banking / financial services (preferred, given ...

Cynet Systems

Customer Experience (CX) SME

Whippany, NJ · On-site

$85 - $90/hr

CX measurement frameworks (NPS, VoC, experience analytics). * Proven ability to link CX initiatives to business outcomes and ROI. * Experience in banking / financial services (preferred, given ...

Ingram Micro

Director, Customer Experience (CX)

Irvine, CA · On-site

$171K - $299K/yr

The Director of Customer Experience (CX) is responsible for defining and driving the end-to-end customer experience strategy across the enterprise, spanning all customer interactions - digital ...

HHAeXchange

CX Automation Engineer

New York, NY

$130K - $140K/yr

CX Automation Architecture & Build * Architect, build, and optimize endtoend automated customer journeys across inapp, email, product, and other digital channels. * Serve as the primary driver of CX ...

CEDENT

SAP CX Consultant

$40 - $60/hr

SAP CX (Customer experience) Consultant Responsibilities: * Act as the primary consultant and trusted advisor for clients implementing SAP CX solutions with an emphasis on SAP Sales Cloud Service ...

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How much do cx jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for cx in the United States is $23.97, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $28.85 per hour, depending on experience, location, and employer.

Is CX a good job?

Customer experience (CX) roles focus on improving customer satisfaction and loyalty through communication, problem-solving, and data analysis. These jobs often require strong interpersonal skills and familiarity with customer management tools, and they can offer stable employment with opportunities for advancement. Overall, CX positions are considered valuable in many industries due to their impact on business success.

What are the typical career advancement opportunities for a Cx professional?

As a Cx (Customer Experience) professional, you can grow into roles such as Customer Experience Manager, CX Strategist, or Head of Customer Experience, depending on your experience and skill set. Many organizations also offer paths to move into adjacent areas like product management, marketing, or customer success leadership. Advancement is often based on demonstrated ability to improve customer satisfaction metrics, lead cross-functional initiatives, and drive strategic projects. Proactively seeking training and mentorship within your organization can further support your career development in this field.

What is a CX job role?

A CX (Customer Experience) job role involves managing and improving the overall experience customers have with a company's products or services. It typically includes tasks such as customer support, feedback analysis, and implementing strategies to enhance satisfaction, often requiring skills in communication, problem-solving, and familiarity with customer relationship management (CRM) tools.

What job makes $10,000 a month without a degree?

A customer experience (CX) professional can earn $10,000 or more per month through roles such as senior CX manager or consultant, especially in high-demand industries like technology or finance. Success often depends on experience, skills in data analysis and communication, and the ability to lead projects or teams, rather than formal degrees.

What are the key skills and qualifications needed to thrive in the Cx position, and why are they important?

To thrive as a Cx (Customer Experience) professional, you need a solid understanding of customer service principles, user experience strategies, and data analysis, usually supported by a degree in business, marketing, or a related field. Familiarity with CRM systems like Salesforce, customer feedback tools, and analytics platforms such as Google Analytics is highly valuable. Strong communication, problem-solving abilities, and a customer-centric mindset are essential soft skills. These contribute directly to enhancing customer satisfaction and loyalty, which are critical for business growth.

How can I make 2000 a week working from home?

A Cx (Customer Experience) role can potentially pay $2000 or more weekly if it involves high-volume customer support, sales, or specialized consulting, often requiring strong communication skills and experience. Achieving this income may involve working full-time, handling multiple clients, or taking on freelance or contract work with competitive rates.
More about Cx jobs
What cities are hiring for Cx jobs? Cities with the most Cx job openings:
What are the most commonly searched types of Cx jobs? The most popular types of Cx jobs are:
What states have the most Cx jobs? States with the most job openings for Cx jobs include:
What job categories do people searching Cx jobs look for? The top searched job categories for Cx jobs are:
Cx jobs near you
Infographic showing various Cx job openings in the United States as of June 2026, with employment types broken down into 93% Full Time, 6% Part Time, and 1% Contract. Highlights an 86% Physical, 3% Hybrid, and 11% Remote job distribution, with an average salary of $49,851 per year, or $24 per hour.
Customer Experience (CX) SME

Customer Experience (CX) SME

SysMind, LLC

Rosemont, IL

$18 - $22.50/hr

Other

Posted 3 days ago

Job description

Job Title: Customer Experience (CX) SME
Location: Hanover, NJ- Onsite
Duration: Long Term Contract
Domain: Customer Experience (CX), Digital Transformation, Consulting, Banking/Financial Services

Job Summary

Seeking an experienced Customer Experience (CX) Subject Matter Expert (SME) to drive customer-centric transformation initiatives, develop CX strategies, optimize customer journeys, and embed experience-led design across business and technology programs. The ideal candidate will bridge business, product, and delivery teams while delivering measurable improvements in customer satisfaction, operational efficiency, and business outcomes.

Required Skills

  • Customer Experience (CX) Strategy & Transformation
  • Customer Journey Mapping (As-Is / To-Be)
  • Service Design
  • Design Thinking Methodologies
  • Voice of Customer (VoC)
  • CX Measurement Frameworks (NPS, CSAT, Experience Analytics)
  • Customer Insights & Analytics
  • Digital Transformation Programs
  • Stakeholder Management (Director/MD Level)
  • Business Case Development & ROI Analysis
  • Executive-Level Communication & Storytelling
  • Cross-Functional Leadership
  • Governance & Change Management

Key Responsibilities

  • Define and lead enterprise CX strategy aligned with business objectives.
  • Create CX transformation roadmaps and execution plans.
  • Conduct customer journey mapping and identify improvement opportunities.
  • Facilitate design thinking workshops and experience design sessions.
  • Analyze customer feedback, research, and behavioral data.
  • Establish and track CX KPIs, NPS, CSAT, and customer value metrics.
  • Build business cases demonstrating ROI and customer impact.
  • Partner with product, UX, engineering, and business teams.
  • Drive CX governance, standards, and best practices.
  • Present strategic recommendations to senior leadership.

Preferred Skills

  • Banking / Financial Services industry experience
  • Digital channel transformation experience
  • Experience working with enterprise-scale customer transformation initiatives
  • Consulting background

SYSMIND LLC is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without any discrimination. We promote and support a diverse workforce at all levels in the company. All job offers are contingent upon completion of a satisfactory background check and reference checks. Additionally passing the drug test may also be required. All contractors intending to work on SYSMIND's W2 are "at will" employees.

SysMind logo

About SysMind

Sourced by ZipRecruiter

Founded in 1999, SysMind is a reliable recruitment and staffing company that assists businesses with their human capital needs. We bring our expertise in staffing solutions, both locally and internationally. A cost-effective company, we assist companies in their growth journey by adopting emerging technologies and up-skilling resources as per their requirements. Our expertise of over two decades in different industries empowers us with the knowledge to provide you with a quick & dependable response to all your human capital needs without compromising quality.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Princeton Junction, NJ, US

Year founded

1999

Social media

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