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Cx Jobs (NOW HIRING)

Brex

Manager, CX AI Strategy

New York, NY · On-site

As Brex becomes an AI-native company, our CX organization leads that shift: building the systems, metrics, and workflows that let AI handle routine complexity while humans focus on judgment and ...

6AM City

Senior CX Journey Architect

False Pass, AK

6AM City, LLC is seeking a Senior CX Lead to own and continuously improve specified stages of the customer journey across touchpoints. You will drive cross-functional collaboration with Contact ...

Brex

Manager, CX AI Strategy

Salt Lake City, UT · On-site

As Brex becomes an AI-native company, our CX organization leads that shift: building the systems, metrics, and workflows that let AI handle routine complexity while humans focus on judgment and ...

Brex

Manager, CX AI Strategy

Seattle, WA · On-site

As Brex becomes an AI-native company, our CX organization leads that shift: building the systems, metrics, and workflows that let AI handle routine complexity while humans focus on judgment and ...

TREW LLC

CX Sales Representative

CX Sales Representative: The Customer Experience (CX) Sales Representative is responsible for managing and growing CX sales within a designated set of accounts and/or territory, in support of the ...

Tithely

CX Systems Administrator

Nashville, TN · On-site +1

$65K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

CX Systems Administrator Department: Customer Experience Employment Type: Full Time Location: Remote - USA Reporting To: Director of Customer Operations Compensation: $65,000 - $80,000 / year ...

Brex

Manager, CX AI Strategy

San Francisco, CA · On-site

As Brex becomes an AI-native company, our CX organization leads that shift: building the systems, metrics, and workflows that let AI handle routine complexity while humans focus on judgment and ...

Energy CX

Account Executive

New York, NY

$475K - $525K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Energy CX is redefining the energy brokerage industry as the fastest-growing player in the US. By bringing cutting-edge technology, advanced analytics, and innovative solutions, we are disrupting a ...

Badger Daylighting

Oracle CX Functional Architect

Brownsburg, IN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Oracle Cloud CX Functional Architect is Badger's domain authority for the Oracle CX application suite, owning solution design, configuration, business partnership, and continuous improvement end ...

Fashionphile

Data Analyst, CX

Carlsbad, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About the Opportunity The Data Analyst, CX builds FASHIONPHILE's Voice of the Customer infrastructure from the ground up, architecting the survey methodology, sampling strategy, and focus group ...

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How much do cx jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for cx in the United States is $23.97, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $28.85 per hour, depending on experience, location, and employer.

What are the typical career advancement opportunities for a Cx professional?

As a Cx (Customer Experience) professional, you can grow into roles such as Customer Experience Manager, CX Strategist, or Head of Customer Experience, depending on your experience and skill set. Many organizations also offer paths to move into adjacent areas like product management, marketing, or customer success leadership. Advancement is often based on demonstrated ability to improve customer satisfaction metrics, lead cross-functional initiatives, and drive strategic projects. Proactively seeking training and mentorship within your organization can further support your career development in this field.

What are the key skills and qualifications needed to thrive in the Cx position?

To thrive as a Cx (Customer Experience) professional, you need a solid understanding of customer service principles, user experience strategies, and data analysis, usually supported by a degree in business, marketing, or a related field. Familiarity with CRM systems like Salesforce, customer feedback tools, and analytics platforms such as Google Analytics is highly valuable. Strong communication, problem-solving abilities, and a customer-centric mindset are essential soft skills. These contribute directly to enhancing customer satisfaction and loyalty, which are critical for business growth.

What is a customer experience job role?

A customer experience (CX) job role involves managing and improving how customers interact with a company's products or services. It includes tasks such as analyzing customer feedback, designing positive interactions, and ensuring customer satisfaction through communication, problem-solving, and using tools like CRM software. CX professionals aim to enhance loyalty and retention by creating seamless and engaging customer journeys.

What are the different types of customer experience jobs?

Customer experience (CX) jobs include roles such as CX analyst, CX manager, customer success manager, UX designer, and customer support specialist. These roles focus on improving customer satisfaction, loyalty, and overall interactions through data analysis, service design, and communication skills, often utilizing tools like CRM software and customer feedback platforms.
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Cx jobs near you
Infographic showing various Cx job openings in the United States as of August 2026, with employment types broken down into 93% Full Time, 5% Part Time, and 2% Contract. Highlights an 84% Physical, 4% Hybrid, and 12% Remote job distribution, with an average salary of $49,851 per year, or $24 per hour.

Genesys Cloud CX Developer

Donato Technologies, Inc

Newark, NJ • On-site

$50 - $56/hr

Contractor

Re-posted 6 days ago

Job description

Job Title: Genesys Cloud CX Developer
Location: Newark, NJ Onsite
No. of Demands: 2

Job Description:

  • Minimum 3-5 years of application development experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX.
  • Functional and hands-on experience developing Voice and Non-Voice (SMS, Email, Chat, Voice Bot, etc.) applications using Genesys Cloud CX Architect.
  • Thorough understanding of Genesys Framework and integration with internal and external components.
  • Delivery credentials for Self-Service and Analytics solutions enabled with speech-based interfaces and dynamic menus based on customer treatment strategies.
  • Genesys Cloud CX certified professional in one or more focused solution areas (Inbound, Outbound, Multi-channel, Desktop, Integration, Recording, Reporting, etc.)

Must have strong knowledge of:
Genesys Architect Flows, Data Actions, OAuth, Integration objects, Genesys integration with ancillary products, Genesys Cloud Reporting, and APIs.