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Cx Jobs in Florida (NOW HIRING)

Spot & Tango

Customer Experience Specialist

Miami, FL

$17 - $21.25/hr

Who You Are The CX Specialist is a key role within our CX team, that will focus on handling sensitive and complex interactions and piloting new efforts to drive sales and retention. It's an exciting ...

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How much do cx jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for cx in Florida is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $11.68 and $21.54 per hour, depending on experience, location, and employer.

What are the typical career advancement opportunities for a Cx professional?

As a Cx (Customer Experience) professional, you can grow into roles such as Customer Experience Manager, CX Strategist, or Head of Customer Experience, depending on your experience and skill set. Many organizations also offer paths to move into adjacent areas like product management, marketing, or customer success leadership. Advancement is often based on demonstrated ability to improve customer satisfaction metrics, lead cross-functional initiatives, and drive strategic projects. Proactively seeking training and mentorship within your organization can further support your career development in this field.

What are the key skills and qualifications needed to thrive in the Cx position?

To thrive as a Cx (Customer Experience) professional, you need a solid understanding of customer service principles, user experience strategies, and data analysis, usually supported by a degree in business, marketing, or a related field. Familiarity with CRM systems like Salesforce, customer feedback tools, and analytics platforms such as Google Analytics is highly valuable. Strong communication, problem-solving abilities, and a customer-centric mindset are essential soft skills. These contribute directly to enhancing customer satisfaction and loyalty, which are critical for business growth.

What is a customer experience job role?

A customer experience (CX) job role involves managing and improving how customers interact with a company's products or services. It includes tasks such as analyzing customer feedback, designing positive interactions, and ensuring customer satisfaction through communication, problem-solving, and using tools like CRM software. CX professionals aim to enhance loyalty and retention by creating seamless and engaging customer journeys.

What are the different types of customer experience jobs?

Customer experience (CX) jobs include roles such as CX analyst, CX manager, customer success manager, UX designer, and customer support specialist. These roles focus on improving customer satisfaction, loyalty, and overall interactions through data analysis, service design, and communication skills, often utilizing tools like CRM software and customer feedback platforms.
What are the most commonly searched types of Cx jobs in Florida? The most popular types of Cx jobs in Florida are:
What are popular job titles related to Cx jobs in Florida? For Cx jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Cx jobs in Florida look for? The top searched job categories for Cx jobs in Florida are:
What cities in Florida are hiring for Cx jobs? Cities in Florida with the most Cx job openings:
Cx jobs near you
Infographic showing various Cx job openings in Florida as of August 2026, with employment types broken down into 91% Full Time, 6% Part Time, and 3% Contract. Highlights an 83% Physical, 4% Hybrid, and 13% Remote job distribution, with an average salary of $37,253 per year, or $17.9 per hour.

Dialogflow CX Specialist

ClinDCast LLC

Delray Beach, FL • On-site

Other

Re-posted 18 days ago

Job description

Job Title: Dialogflow CX Specialist

Work Mode: Remote

Job Description:

We are seeking an experienced Contact Center AI & Dialogflow CX Specialist to join our team. The ideal candidate will have deep expertise in developing Virtual Agents using Dialogflow CX, integrating AI solutions with existing telephony systems, and working with APIs and connectivity protocols. This role requires strong software development skills, with proficiency in programming languages such as C++, Python, and JavaScript, to create seamless and efficient AI-powered customer service solutions.

Key Responsibilities:

Design, develop, and deploy Virtual Agents using Dialogflow CX.

Integrate AI-driven Virtual Agents with existing contact center solutions.

Implement and optimize telephony integrations for Virtual Agent interactions.

Utilize APIs and SDKs to connect Virtual Agents with business services and applications.

Develop custom software solutions using C++, Python, JavaScript, and other relevant technologies.

Work with connectors and connectivity protocols to ensure seamless integration between Virtual Agents and enterprise platforms.

Optimize AI models and Natural Language Processing (NLP) capabilities for enhanced customer interactions.

Troubleshoot and resolve technical issues related to AI solutions and integrations.

Stay up to date with advancements in AI, Dialogflow CX, and Contact Center technologies.

Qualifications & Requirements:

Proven experience with Contact Center AI and Dialogflow CX.

Dialogflow CX Certified Expert preferred.

Strong background in software development with proficiency in C++, Python, JavaScript, or similar languages.

Experience integrating Virtual Agents with telephony systems.

Hands-on experience with API development, connectors, and connectivity protocols.

Understanding of cloud-based AI services and platforms.

Strong analytical, problem-solving, and debugging skills.

Excellent communication and collaboration abilities.

Preferred Qualifications:

Experience working with cloud platforms such as Google Cloud, AWS, or Azure.

Familiarity with speech recognition, text-to-speech, and AI-driven customer support technologies.

Knowledge of customer experience (CX) best practices and optimization techniques.

This is a remote position.

ClinDCast logo

About ClinDCast

Sourced by ZipRecruiter

ClinDCast is at the forefront of shaping the future of healthcare by partnering with globally recognized healthcare organizations and offering them innovative solutions and expert guidance. Our suite of services is designed to cater to a broad range of needs of healthcare organizations, including healthcare IT innovation, electronic health record (EHR) implementation & optimizations, data conversion, regulatory and quality reporting, enterprise data analytics, FHIR interoperability strategy, payer-to-payer data exchange, and application programming interface (API) strategy. With 15+ Years Of Healthcare IT Industry Experience, ClinDCast Is A Trusted Partner For Payers, Providers, And Lifesciences Organizations, Enabling Them To Deliver Exceptional Product And Solutions For Their Customers.

Industry

Health care and social assistance

Company size

11 - 50 Employees

Headquarters location

Wesley Chapel, FL, US

Social media

Twitter

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