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Cx Manager Jobs (NOW HIRING)

The Commissioning Manager will own end-to-end commissioning delivery (Level 1-5), establish a scalable Cx program, manage teams and third-party agents, and act as the primary client-facing ...

The Commissioning Manager will own end-to-end commissioning delivery (Level 1-5), establish a scalable Cx program, manage teams and third-party agents, and act as the primary client-facing ...

CX Manager, AI Optimization

$137K/yr

About the Role & Team We're looking for an CX Manager, AI Optimization to lead the evolution of our customer support experience through AI, automation, knowledge management, and platform optimization.

About the Role & Team We're looking for an CX Manager, AI Optimization to lead the evolution of our customer support experience through AI, automation, knowledge management, and platform optimization.

We're looking for a Operations and CX Manager who thrives on building systems, solving complex logistical puzzles, and isn't above doing whatever it takes to keep things running smoothly. No job is ...

The role drives team performance through coaching, KPI management, workflow compliance, and ... Support the CX Manager with departmental initiatives, process improvements, projects, and ...

As an Electrical Cx Manager, you will be responsible for overseeing Electrical Cx Superintendents across multiple projects. You will play a pivotal role in planning and organizing the electrical ...

The CX Manager acts as the primary liaison between the CX team and the Region CX Director and drives strategic improvements to enhance candidate experience, training readiness, and compliance. Major ...

The CX Manager acts as the primary liaison between the CX team and the Region CX Director and drives strategic improvements to enhance candidate experience, training readiness, and compliance. Major ...

Summary As a Project Manager, CX (Commissioning Manager) you will take charge of planning, coordinating, executing, and overseeing all commissioning activities. You will bring deep expertise in the ...

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Cx Manager information

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$23K

$61.4K

$102.5K

How much do cx manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for cx manager in the United States is $61,351.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $69,000.00 per year, depending on experience, location, and employer.

What is a CX manager?

A Cx Manager, or Customer Experience Manager, is responsible for overseeing and improving the overall experience that customers have with a company’s products or services. Their role involves analyzing customer feedback, designing strategies to enhance satisfaction, and ensuring that all customer touchpoints are optimized for a positive experience. Cx Managers often work cross-functionally with teams in marketing, sales, and support to address customer needs and drive loyalty. They play a key role in shaping the company’s reputation and fostering long-term customer relationships.

What are some common challenges a CX manager faces when implementing new customer experience initiatives?

CX Managers often encounter challenges when trying to align different departments around new customer experience strategies. Gaining buy-in from stakeholders, integrating customer feedback into existing processes, and managing change across teams can be complex. Additionally, balancing quick wins with long-term improvements while ensuring consistent communication between customer-facing and back-end teams requires strong project management and interpersonal skills. Successfully navigating these challenges often leads to improved customer satisfaction and stronger company-wide collaboration.

What are the key skills and qualifications needed to thrive as a CX manager, and why are they important?

To thrive as a CX Manager, you need expertise in customer experience strategies, data analysis, and a background in business or marketing, often supported by a relevant degree. Familiarity with CRM platforms, customer feedback tools, and analytics software is typically required. Exceptional communication, problem-solving, and leadership skills help you build strong customer relationships and guide teams effectively. These skills are crucial for driving customer satisfaction, loyalty, and overall business growth.

What is the difference between Cx Manager vs Customer Experience Specialist?

AspectCx ManagerCustomer Experience Specialist
Required CredentialsTypically requires a bachelor’s degree in business, marketing, or related field; experience in customer experience or management rolesUsually requires a high school diploma or bachelor’s degree; certifications in customer service or experience design are a plus
Work EnvironmentOversees teams, develops strategies, and collaborates with multiple departmentsFocuses on direct customer interactions, support, and feedback collection
Employer & Industry UsageCommon in large corporations, retail, tech, and service industriesFound in customer service centers, retail, and hospitality sectors

The main difference is that a Cx Manager develops and oversees customer experience strategies at a managerial level, while a Customer Experience Specialist handles direct customer interactions and feedback. The Cx Manager has broader responsibilities and strategic oversight, whereas the Specialist focuses on day-to-day customer support and engagement.

How do you become a CX manager?

To become a CX manager, candidates typically need a bachelor's degree in business, marketing, or a related field, along with several years of experience in customer service or customer experience roles. Developing skills in data analysis, communication, and familiarity with customer experience tools like CRM software is also important, and some professionals pursue certifications such as the CCXP to enhance their qualifications.
More about Cx Manager jobs

What cities are hiring for Cx Manager jobs?

Cities with the most Cx Manager job openings:

What are the most commonly searched types of Cx jobs?

The most popular types of Cx jobs are:

What states have the most Cx Manager jobs?

States with the most job openings for Cx Manager jobs include:

Infographic showing various Cx Manager job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $61,351 per year, or $29.5 per hour.

Commissioning Manager

Loenbro

Cedar Rapids, IA

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago


Job description

Job Title:  Commissioning Manager

Company: Loenbro, LLC 
Business Unit/Department: Midwest  
Location: Cedar Rapids, Iowa (Onsite) 
Reports to: Sr. Commissioning Manager  
Employment Type: Full-time 
FLSA Classification: Non-exempt

About Loenbro 

Loenbro is a trusted, long-term construction lifecycle partner to thousands of customers across the U.S. Our market spans all industries and our service offerings include Critical Electrical, Mechanical & Structural, Soft Crafts, Inspection, Underground Maintenance and Installation, and Fabrication. Our expertise lies in simplifying the complex and establishing long-standing relationships with our partners. We have a national presence but a local approach-every customer benefits from our capabilities and our care. 

At Loenbro, we don't just offer jobs-we build careers grounded in integrity, teamwork, excellence, and purpose. Join a team where your expertise is valued, your growth is supported, and your work helps maintain and enhance the critical infrastructure that powers communities across the nation. 

Position Summary

Loenbro, LLC seeks an experienced Commissioning Manager to lead commissioning for mission-critical data center electrical projects based in the Cedar Rapids, IA area. The Commissioning Manager will own end-to-end commissioning delivery (Level 1-5), establish a scalable Cx program, manage teams and third-party agents, and act as the primary client-facing commissioning authority to ensure reliable, safe, and contract-compliant turnover of electrical and integrated systems.

Key Responsibilities

  • Commissioning Leadership: Lead planning, scheduling, coordination, and execution of all commissioning phases (Level 1-5) on assigned projects.
  • Program Development: Establish a scalable commissioning program with SOPs, document control workflows, templates, and commissioning protocols tailored to mission-critical demands.
  • Team Management: Build, mentor, and lead a high-performing commissioning team comprising internal staff and third-party agents; assign responsibilities and ensure alignment with project objectives.
  • Client & Stakeholder Interface: Serve as primary commissioning point of contact for clients, engineers, GCs, and vendors; facilitate regular progress meetings and commissioning updates.
  • Technical Review & Test Execution: Review electrical and mechanical designs for commissioning impact; develop and execute pre-functional and functional test plans, energization sequences, and integrated systems testing protocols.
  • Load Banking & Energization Lead: Act as team leader for Load Banking and Energization activities, coordinating pre-planning, execution, and documentation with internal and external stakeholders.
  • Documentation & Turnover: Ensure commissioning documentation (checklists, redlines, test scripts, issue logs, deficiency tracking, closeout reports) is organized, complete, and delivered for each contract.
  • Safety & Quality: Enforce strict adherence to safety protocols during all commissioning phases; coordinate with Safety, QA/QC, and Field Operations to identify and mitigate commissioning risks.
  • Continuous Improvement: Lead post-project reviews to capture lessons learned and incorporate feedback into updated commissioning standards and training for scalability.
  • Cross-Functional Collaboration: Work closely with Project Management, Field Operations, Safety, QA/QC, Engineering, and Clients through construction, turnover, and initial operations.

Required Qualifications

  • Experience: 8+ years of commissioning experience on mission-critical data center electrical systems, with demonstrated leadership of Levels 1-5 commissioning.
  • Technical Knowledge: Strong understanding of UPS, switchgear, switchboards, PDUs, transfer schemes, generators, ATS, BESS, mechanical interfaces, controls, and integrated systems testing.
  • Certifications: CxA or similar commissioning certification preferred; electrical or engineering license a plus.
  • Education: Associate or bachelor's degree in electrical engineering, mechanical engineering, construction management, or related field, or equivalent practical experience.
  • Project Experience: Proven track record leading load bank testing, energization sequences, and high-voltage commissioning on large-scale data center projects.
  • Software & Documentation: Proficiency with commissioning software, MS Office, scheduling tools, and document control systems.

Core Skills and Competencies

  • Leadership: Team building, delegation, and stakeholder management.
  • Communication: Clear client-facing communication, meeting facilitation, and technical reporting.
  • Organization: Strong document control, test-plan development, and issue-tracking skills.
  • Risk Management: Safety-first mindset with ability to identify, mitigate, and escalate commissioning risks.
  • Problem Solving: Rapid troubleshooting during pre-functional, functional, and integrated systems tests.
  • Adaptability: Ability to scale processes across multiple concurrent projects and adjust to evolving technical requirements.

Work Environment:

  • This position may require travel to various project sites.
  • Ability to work in a fast-paced environment and adapt to changing project requirements.
  • Occasional evening and weekend work may be required to meet project deadlines.

Potential Hazards:

  • Outside most of the time
  • Potential exposure to extreme cold and hot temperatures
  • Manufacturing and refining environment
  • Fit and move in confined spaces including tanks and vessels
  • Limited working surfaces
  • Exposure to noise above 85 decibels and intense odors
  • Exposure to areas with limited visibility
  • Climbing up and down stairs and ladders to both get in and out of trenches and up to elevated platforms (scaffolding at significant heights)
  • Lifting necessary equipment and materials 1-50 pounds, 50% of the time on a monthly basis for required tasks
  • Potential or Periodic amounts of time for the following:
  • If driving is required, valid driver license and proof of insurability is required. All drivers are subject to a DMV background records search. 

Essential Requirements:

  • Walking on uneven terrain, with an average of 2 miles per day
  • Standing
  • Sit, stoop, crawl, and kneel
  • Use of respirator if position requires
  • Driving if required to travel

Benefits

Loenbro offers a competitive salary, comprehensive benefits package, and rewards to those who join our team:

  • Medical, dental, and vision insurance
  • 401(k) retirement plan with company match
  • Paid time off (PTO) and holiday pay
  • Life and disability insurance
  • Professional development and training opportunities
  • Employee assistance program (EAP)

Benefits eligibility may vary based on employment classification and hours worked.

Guided by Core Values (LEAD), grounded in grit and a commitment to excellence, Loenbro betters our families, customers, and local communities.  If you're ready to be part of a company that LEADS by:

  • Living with Integrity
  • Exceeding Expectations
  • Acting with Urgency
  • Delivering Excellence

...we want to hear from you.

Loenbro is an Equal Opportunity Employer