ZipRecruiter

Log In

1

Cx Manager Jobs (NOW HIRING)

Layton

Travel CX Manager-Mission Critical

Sandy, UT

Summary As a Project Manager, CX (Commissioning Manager) you will take charge of planning, coordinating, executing, and overseeing all commissioning activities. You will bring deep expertise in the ...

Nox Group

ELECTRICAL COMMISSIONING MANAGER

Austin, TX · On-site

As an Electrical Cx Manager, you will be responsible for overseeing Electrical Cx Superintendents across multiple projects. You will play a pivotal role in planning and organizing the electrical ...

Corbins

ELECTRICAL COMMISSIONING MANAGER

Austin, TX · On-site

As an Electrical Cx Manager, you will be responsible for overseeing Electrical Cx Superintendents across multiple projects. You will play a pivotal role in planning and organizing the electrical ...

Boulevard

Revenue Enablement Manager (CX)

This role will collaborate closely with CX leadership, marketing, product management, and customer success to develop and implement effective sales enablement strategies and initiatives. As well as ...

Signal Energy

Senior Commissioning Manager

The Cx Manager will be filling a management and support role with a broad scope of responsibilities across the Signal organization from coordinating onsite and remote testing and startup activities ...

next page

Showing results 1-20

All JobsCx JobsCx Manager Jobs

Cx Manager information

See salary details

$23K

$61.4K

$102.5K

How much do cx manager jobs pay per year?

As of Jul 23, 2026, the average yearly pay for cx manager in the United States is $61,351.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $69,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a CX Manager, and why are they important?

To thrive as a CX Manager, you need expertise in customer experience strategies, data analysis, and a background in business or marketing, often supported by a relevant degree. Familiarity with CRM platforms, customer feedback tools, and analytics software is typically required. Exceptional communication, problem-solving, and leadership skills help you build strong customer relationships and guide teams effectively. These skills are crucial for driving customer satisfaction, loyalty, and overall business growth.

Is CX a good job?

A Customer Experience (CX) Manager role involves overseeing customer interactions to improve satisfaction and loyalty, often requiring skills in communication, data analysis, and leadership. It is generally considered a rewarding career with opportunities for advancement in various industries, and certifications like CXPA can enhance prospects. The job typically involves strategic planning, team collaboration, and using tools such as CRM software.

What is the highest paying job in customer service?

The highest paying roles in customer service are typically executive-level positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles often require extensive experience, leadership skills, and knowledge of customer relationship management tools and strategies.

What are some common challenges a CX Manager faces when implementing new customer experience initiatives?

CX Managers often encounter challenges when trying to align different departments around new customer experience strategies. Gaining buy-in from stakeholders, integrating customer feedback into existing processes, and managing change across teams can be complex. Additionally, balancing quick wins with long-term improvements while ensuring consistent communication between customer-facing and back-end teams requires strong project management and interpersonal skills. Successfully navigating these challenges often leads to improved customer satisfaction and stronger company-wide collaboration.

What does a CX manager do?

A CX (Customer Experience) manager oversees strategies to improve customer satisfaction and loyalty by analyzing customer feedback, managing service quality, and implementing process improvements. They often collaborate with marketing, sales, and support teams, and may use tools like CRM software to track customer interactions. Strong communication, data analysis skills, and a focus on customer-centric approaches are essential for this role.

How much does a customer experience manager earn?

The salary of a customer experience (CX) manager typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. Senior CX managers or those in large organizations may earn higher compensation, often supplemented with bonuses and benefits. Skills in data analysis, customer journey mapping, and CRM tools are valuable for this role.

What is the difference between Cx Manager vs Customer Experience Specialist?

AspectCx ManagerCustomer Experience Specialist
Required CredentialsTypically requires a bachelor’s degree in business, marketing, or related field; experience in customer experience or management rolesUsually requires a high school diploma or bachelor’s degree; certifications in customer service or experience design are a plus
Work EnvironmentOversees teams, develops strategies, and collaborates with multiple departmentsFocuses on direct customer interactions, support, and feedback collection
Employer & Industry UsageCommon in large corporations, retail, tech, and service industriesFound in customer service centers, retail, and hospitality sectors

The main difference is that a Cx Manager develops and oversees customer experience strategies at a managerial level, while a Customer Experience Specialist handles direct customer interactions and feedback. The Cx Manager has broader responsibilities and strategic oversight, whereas the Specialist focuses on day-to-day customer support and engagement.

What is a Cx Manager?

A Cx Manager, or Customer Experience Manager, is responsible for overseeing and improving the overall experience that customers have with a company’s products or services. Their role involves analyzing customer feedback, designing strategies to enhance satisfaction, and ensuring that all customer touchpoints are optimized for a positive experience. Cx Managers often work cross-functionally with teams in marketing, sales, and support to address customer needs and drive loyalty. They play a key role in shaping the company’s reputation and fostering long-term customer relationships.
More about Cx Manager jobs
What cities are hiring for Cx Manager jobs? Cities with the most Cx Manager job openings:
What are the most commonly searched types of Cx jobs? The most popular types of Cx jobs are:
What states have the most Cx Manager jobs? States with the most job openings for Cx Manager jobs include:
What job categories do people searching Cx Manager jobs look for? The top searched job categories for Cx Manager jobs are:
Cx Manager jobs near you
Infographic showing various Cx Manager job openings in the United States as of July 2026, with employment types broken down into 89% Full Time, 7% Part Time, 1% Temporary, 2% Contract, and 1% Summer. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $61,351 per year, or $29.5 per hour.
Travel CX Manager-Mission Critical

Travel CX Manager-Mission Critical

Layton

Sandy, UT

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

Summary 
As a Project Manager, CX (Commissioning Manager) you will take charge of planning, coordinating, executing, and overseeing all commissioning activities. You will bring deep expertise in the design, construction, and operation of MEP (mechanical, electrical, and plumbing) systems, with a strong focus on LEED Enhanced Commissioning and Building Envelope commissioning. You will play a central role in driving the commissioning process-leading, supporting, and facilitating each phase to ensure quality and performance across all systems. 

Duties 

Champions "The Layton Way" by delivering predictable outcomes for internal teams, external teams, and customers. 

Ensures that "Constructing with Integrity" is delivered by working with honesty, unity, safety, and quality of work.  

Lead and collaborate with high-performing teams throughout the construction and commissioning lifecycle, especially for complex, mission-critical facilities such as data centers, hospitals, laboratories, and airports. Foster integration across disciplines-mechanical, electrical, controls, and operational technology platforms-to ensure seamless system performance. 

Partner with technical experts and subject matter authorities to develop and refine process documentation aligned with organizational standards and best practices. 

Create compelling written and visual documentation that clearly communicates systems design, intent, and operational functionality. 

Apply your experience and insight, along with collaboration with design and engineering teams, to define effective commissioning processes. 

Interpret and analyze design plans and technical specifications with precision. 

Gather, evaluate, and synthesize information from a wide range of internal and external stakeholders. 

Conduct thorough reviews of design drawings, engineering specifications, and equipment submittals. 

Perform additional responsibilities in support of project and team objectives as assigned. 

Qualifications  

Bachelor's degree in engineering, construction management or a related technical field, or 8+ years of relevant experience 

BCxA ACP or CCP certification (or equivalent) required  

Strong knowledge of ASHRAE commissioning procedures and MEP systems, including HVAC, electrical, BAS, plumbing, lighting, fire/life safety, and security. 

Proven experience in project management and team leadership. 

Excellent communication skills with a strong ability to lead and collaborate in high-performing teams. 

Comfortable working in a mobile, dynamic environment. 

Knowledge of construction engineering technology, codes and standards, and an in-depth understanding of the interdependence and relationship between other functional units. 

Experience with Data Centers and other Mission Critical jobs preferred. 

Benefits: Layton Construction offers the following benefits for this position, subject to applicable eligibility requirements: Medical Insurance, Dental Insurance, Vision Insurance, Health Savings Account, Healthcare Flexible Spending Account, Dependent Care Flexible Spending Account, 401(k) retirement plan with employer match, Life & AD&D Insurance, Long-term Disability Insurance, Short-term Disability Insurance, Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Home & Auto Insurance, Family Support, Pre-tax Paid Parking/Public Transportation, Paid time off, Time Away Benefits, Paid Holidays, Group Legal, Employee Stock Purchase Plan, Identity Theft Protection, Group Legal, Pet Insurance, Employee Assistance Program. 

EQUAL OPPORTUNITIES FOR ALL - Layton Construction isan equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. 

Layton Construction is a privately held national general contractor, delivering predictable outcomes in commercial construction since 1953. Headquartered in Salt Lake City, Utah, Layton operates from 16 strategic offices across the United States, employing more than 1,500 construction professionals who serve diverse markets including healthcare, education, commercial office, industrial, hospitality, and multi-unit residential.
Founded on the core values of honesty, unity, safety, and quality, Layton has built a reputation for excellence in complex project delivery while maintaining strong partnerships with clients, architects, and trade partners nationwide.


The STO Building Group family of companies-Structure Tone, Structure Tone Southwest, Pavarini Construction Co., Pavarini McGovern, LF Driscoll, Govan Brown, Ajax Building Company, BCCI Construction, Layton Construction, Abbott Construction, and RC Andersen-includes over 4,000 employees located in offices throughout the US, Canada, UK, and Ireland. We provide a complete range of construction services, from site selection analysis, design constructability review and aesthetic enhancements to interior fit-outs, new building construction, and building infrastructure upgrades and modernization. Learn more about how we partner with our clients to imagine, execute, and realize their vision at stobuildinggroup.com.

Apply