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Cx Manager Jobs in Alabama (NOW HIRING)

The CX Specialist I, VoIP provides technical support for VoIP services within the BroadWorks ... to manage all details to perfection and deliver desired results. Provide remote technical support ...

The CX Specialist I, VoIP provides technical support for VoIP services within the BroadWorks ... to manage all details to perfection and deliver desired results. Provide remote technical support ...

The CX Specialist I, VoIP provides technical support for VoIP services within the BroadWorks ... to manage all details to perfection and deliver desired results. Provide remote technical support ...

... CX) in client engagements - Validating compliance with governance, risk, and compliance standards ... Business Administration/Management, Marketing, Commerce, Finance, Management Information Systems ...

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Cx Manager information

See Alabama salary details

$20.8K

$55.6K

$92.9K

How much do cx manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for cx manager in Alabama is $55,608.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,900.00 and $62,500.00 per year, depending on experience, location, and employer.

What is a CX manager?

A Cx Manager, or Customer Experience Manager, is responsible for overseeing and improving the overall experience that customers have with a company’s products or services. Their role involves analyzing customer feedback, designing strategies to enhance satisfaction, and ensuring that all customer touchpoints are optimized for a positive experience. Cx Managers often work cross-functionally with teams in marketing, sales, and support to address customer needs and drive loyalty. They play a key role in shaping the company’s reputation and fostering long-term customer relationships.

What are some common challenges a CX manager faces when implementing new customer experience initiatives?

CX Managers often encounter challenges when trying to align different departments around new customer experience strategies. Gaining buy-in from stakeholders, integrating customer feedback into existing processes, and managing change across teams can be complex. Additionally, balancing quick wins with long-term improvements while ensuring consistent communication between customer-facing and back-end teams requires strong project management and interpersonal skills. Successfully navigating these challenges often leads to improved customer satisfaction and stronger company-wide collaboration.

What are the key skills and qualifications needed to thrive as a CX manager, and why are they important?

To thrive as a CX Manager, you need expertise in customer experience strategies, data analysis, and a background in business or marketing, often supported by a relevant degree. Familiarity with CRM platforms, customer feedback tools, and analytics software is typically required. Exceptional communication, problem-solving, and leadership skills help you build strong customer relationships and guide teams effectively. These skills are crucial for driving customer satisfaction, loyalty, and overall business growth.

What is the difference between Cx Manager vs Customer Experience Specialist?

AspectCx ManagerCustomer Experience Specialist
Required CredentialsTypically requires a bachelor’s degree in business, marketing, or related field; experience in customer experience or management rolesUsually requires a high school diploma or bachelor’s degree; certifications in customer service or experience design are a plus
Work EnvironmentOversees teams, develops strategies, and collaborates with multiple departmentsFocuses on direct customer interactions, support, and feedback collection
Employer & Industry UsageCommon in large corporations, retail, tech, and service industriesFound in customer service centers, retail, and hospitality sectors

The main difference is that a Cx Manager develops and oversees customer experience strategies at a managerial level, while a Customer Experience Specialist handles direct customer interactions and feedback. The Cx Manager has broader responsibilities and strategic oversight, whereas the Specialist focuses on day-to-day customer support and engagement.

How do you become a CX manager?

To become a CX manager, candidates typically need a bachelor's degree in business, marketing, or a related field, along with several years of experience in customer service or customer experience roles. Developing skills in data analysis, communication, and familiarity with customer experience tools like CRM software is also important, and some professionals pursue certifications such as the CCXP to enhance their qualifications.

What are the most commonly searched types of Cx jobs in Alabama?

The most popular types of Cx jobs in Alabama are:

What are popular job titles related to Cx Manager jobs in Alabama?

For Cx Manager jobs in Alabama, the most frequently searched job titles are:

What cities in Alabama are hiring for Cx Manager jobs?

Cities in Alabama with the most Cx Manager job openings:

Infographic showing various Cx Manager job openings in Alabama as of August 2026, with employment types broken down into 84% Full Time, 12% Part Time, and 4% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $55,608 per year, or $26.7 per hour.

Commissioning Associate Project Manager

Faith Technologies

Montgomery, AL • On-site

Full-time

Re-posted 24 days ago


Faith Technologies rating

8.0

Company rating: 8.0 out of 10

Based on 54 frontline employees who took The Breakroom Quiz

206th of 452 rated engineering


Job description

You've discovered something special. A company that cares. Cares about leading the way in construction, engineering, manufacturing and renewable energy. Cares about redefining how energy is designed, applied and consumed. Cares about thoughtfully growing to meet market demands. And as "one of the Healthiest 100 Workplaces in America" is focused on the mind/body/soul of team members through our Culture of Care.

Cx Associate Project Managers are responsiblefor generating business, providing general management of electrical and/or specialty systems construction projects, and overseeing staff.The ideal candidate must be proficient in the use of a PC and Microsoft Office Suite, knowledge of Accubid and AutoCAD is preferred, and knowledge of the electrical construction trade is preferred.

MINIMUM REQUIREMENTS

Education:Bachelor's Degree in Construction Management, or Electrical Engineering, or equivalent technical training

Experience:1year of electrical estimating experience

or

Experience: Five years of Project Management, Construction Management, Project Engineering, or Commissioning Management experience with 8 years of commissioning/start-up experience for electrical and/or mechanical systems. Experience leading commissioning/start-up activities for construction projects exceeding $25MM in contract value strongly preferred. Relevant industry experience can vary from Mission Critical, Industrial, and Commercial.

Travel: Up to 100%

Work Schedule: This position works between the hours of 7 AM and 5 PM, Monday- Friday. However, work may be performed at any time on any day of the week to meet business needs.

KEY RESPONSIBILITIES
  • Supports generation of new business. Networks, establishes, and maintains customer relationships.
  • Support the development of the QAQC/Cx scope, schedule, and budget. Reviews outgoing QAQC/Cx estimates with Estimating Department to ensure accuracy. Properly utilizes internal functional groups and monitors progress of each deliverable for the project.
  • Supports the development of the QAQC/Cx safety plan. Effectively involves internal safety departments to ensure a complete and client approved plan. Works with the construction project manager to ensure start up and operational procedures are executed in a safe manner and are compliant with the client's specifications.
  • Coordinates with the client and all affected parties on day to day start-up and Cx activities, and leads daily, weekly and monthly meetings (i.e., QAQC/Commissioning meetings, Equipment meetings, Coordination meetings, Scheduling meetings, Staffing meetings, Project Manager meetings, etc.).
  • Manages all QAQC/Cx issues logs pertinent to the project, and coordinates with all affected and/or responsible parties to mitigate and clear out the issues.
  • Coordinates with 3rd party testing/commissioning agencies to ensure proper coverage during commissioning/startup procedures.
  • In collaboration with Workforce Manager, participates in performance review process for field leadership.
  • Partners with Talent Team to optimize recruiting and selection, employee relations, and other related topics as it pertains to direct reports.
  • Visits various jobsites and interacts with crew, customers, foreman, and general contractors to ensure proper job progress and to support and encourage safe behavior.
  • Effectively delegates to Cx Crew with proper control systems in place to ensure accountability and to prevent decision making bottlenecks.
  • Provides frequent and clear feedback to Cx Crew, offers clear direction, and ensures they are supported in their goals.
  • Organizes Cx crew into a productive team to encourage synergy.
  • Manages the boundaries that separate units which report directly and with other parts of the business. Monitors the flow of work between his/her unit and others in the organization; asking questions, and recommending improvements. Understands and conveys functional strategies, business strategies, and corporate mission. Fosters effective crossfunctional collaborations to accelerate work processes.
  • Creates a supportive environment that allows mistakes but not failure (motivates and instructs; shares positive and negative feedback in a constructive manner.).
  • Performs other related duties as required and assigned.

The job description and responsibilities described are intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as a comprehensive list of all functions, responsibilities, skills or abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

How Does FTI Give YOU the Chance to Thrive?

If you're energized by new challenges, FTI provides you with many opportunities. Joining FTI opens doors to redefine what's possible for your future.

Once you're a team member, you're supported and provided with the knowledge and resources to achieve your career goals with FTI. You're officially in the driver's seat of your career, and FTI's career development and continued education programs give you opportunities to position yourself for success.

FTI is a "merit to the core" organization. We recognize and reward top performers, offering competitive, merit-based compensation, career path development and a flexible and robust benefits package.

Benefits are the Game-Changer

We provide industry-leading benefits as an investment in the lives of team members and their families.You're invited to review the full list of FTI benefits available to regular/full-time team members. Start here. Grow here. Succeed here. If you're ready to learn more about your career with FTI, apply today!

Faith Technologies, Inc. is an Equal Opportunity Employer - veterans/disabled.

Employment is contingent upon successfully passing a background and drug test


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