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Cx Manager Jobs in Kansas (NOW HIRING)

CenterWell

Pharmacy Senior CX Professional

Topeka, KS · On-site

Become a part of our caring community The Pharmacy Senior Consumer Experience (CX) Professional ... Manage and analyze patient experience inputs, including transactional and relationship NPS, CAHPS ...

MCI Careers

Operations Manager

Wichita, KS

We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... The Operations Manager serves as the senior on‑site leader responsible for operational delivery ...

MCI Careers

Contact Center Manager

Wichita, KS · On-site

We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... We are seeking a strategic and results-oriented Contact Center Manager to oversee the daily ...

MCI Careers

Call CenterRepresentative

Wichita, KS · Remote

$11.50 - $15/hr

Ability to multitask and manage time effectively. * Basic computer literacy and typing skills. * Previous customer service or call center experience is a plus. MCI helps customers take on their CX ...

MCI Careers

Contact Center Sales Representative

Wichita, KS · On-site

$13.25 - $17.25/hr

Familiarity with CRM platforms and sales tools ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver ...

MCI Careers

Contact CenterSales Representative

Wichita, KS

$13.25 - $17.25/hr

Familiarity with CRM platforms and sales tools MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive ...

MCI Careers

Contact CenterSales Representative

Wichita, KS · On-site

$13.25 - $17.25/hr

Familiarity with CRM platforms and sales tools ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver ...

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Cx Manager information

See Kansas salary details

$20.5K

$54.7K

$91.4K

How much do cx manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for cx manager in Kansas is $54,716.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,200.00 and $61,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a CX manager, and why are they important?

To thrive as a CX Manager, you need expertise in customer experience strategies, data analysis, and a background in business or marketing, often supported by a relevant degree. Familiarity with CRM platforms, customer feedback tools, and analytics software is typically required. Exceptional communication, problem-solving, and leadership skills help you build strong customer relationships and guide teams effectively. These skills are crucial for driving customer satisfaction, loyalty, and overall business growth.

How do you become a customer experience manager?

To become a customer experience manager, candidates typically need a bachelor's degree in business, marketing, or a related field, along with experience in customer service or sales. Developing skills in data analysis, communication, and leadership is important, and some professionals pursue certifications like the Certified Customer Experience Professional (CCXP) to enhance their qualifications.

What are some common challenges a CX manager faces when implementing new customer experience initiatives?

CX Managers often encounter challenges when trying to align different departments around new customer experience strategies. Gaining buy-in from stakeholders, integrating customer feedback into existing processes, and managing change across teams can be complex. Additionally, balancing quick wins with long-term improvements while ensuring consistent communication between customer-facing and back-end teams requires strong project management and interpersonal skills. Successfully navigating these challenges often leads to improved customer satisfaction and stronger company-wide collaboration.

What is the difference between Cx Manager vs Customer Experience Specialist?

AspectCx ManagerCustomer Experience Specialist
Required CredentialsTypically requires a bachelor’s degree in business, marketing, or related field; experience in customer experience or management rolesUsually requires a high school diploma or bachelor’s degree; certifications in customer service or experience design are a plus
Work EnvironmentOversees teams, develops strategies, and collaborates with multiple departmentsFocuses on direct customer interactions, support, and feedback collection
Employer & Industry UsageCommon in large corporations, retail, tech, and service industriesFound in customer service centers, retail, and hospitality sectors

The main difference is that a Cx Manager develops and oversees customer experience strategies at a managerial level, while a Customer Experience Specialist handles direct customer interactions and feedback. The Cx Manager has broader responsibilities and strategic oversight, whereas the Specialist focuses on day-to-day customer support and engagement.

What is a CX manager?

A Cx Manager, or Customer Experience Manager, is responsible for overseeing and improving the overall experience that customers have with a company’s products or services. Their role involves analyzing customer feedback, designing strategies to enhance satisfaction, and ensuring that all customer touchpoints are optimized for a positive experience. Cx Managers often work cross-functionally with teams in marketing, sales, and support to address customer needs and drive loyalty. They play a key role in shaping the company’s reputation and fostering long-term customer relationships.
What are the most commonly searched types of Cx jobs in Kansas? The most popular types of Cx jobs in Kansas are:
What are popular job titles related to Cx Manager jobs in Kansas? For Cx Manager jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Cx Manager jobs in Kansas look for? The top searched job categories for Cx Manager jobs in Kansas are:
What cities in Kansas are hiring for Cx Manager jobs? Cities in Kansas with the most Cx Manager job openings:
Cx Manager jobs near you
Infographic showing various Cx Manager job openings in Kansas as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $54,716 per year, or $26.3 per hour.

Data Center Quality Assurance/ Commissioning Owner's Representative (QCx Rep)

CBRE

Kansas City, KS • On-site

$19.75 - $24/hr

Full-time

Re-posted 24 days ago

CBRE rating

8.1

Company rating: 8.1 out of 10

Based on 348 frontline employees who took The Breakroom Quiz

104th of 485 rated business services

Job description

About the Role:
As a CBRE Project Manager, you will be responsible for providing consulting services to an assigned market or client account to help achieve the company's strategic business objectives.
This job is part of the Project Management function. As a Quality & Commissioning Owner's Representative, you will be responsible for managing large and high-profile construction projects for clients, with direct accountability for project delivery of a Hyperscale Data Center green field build.
What You'll Do:
  • Manage site-based quality control and quality assurance programs, and ensures the General Contractor is executing on this program effectively, while also executing the Cx program and strategically leading Google's General Contractor and integrating with Google's Operations team to deliver the programs goals and Deliverables
  • Create, update and maintain the project submittal log and all other project-specific quality control reports;
  • Review shop drawings and submittals for conformance with project specifications
  • Chair and document weekly Quality Control (QC) meetings with the superintendent
  • Provide written daily QC reports that reinforce activities that are being constructed in conformance with each specific project's established standard and constructively confronts non-conformances to produce the desired outcome in a timely manner
  • Conduct preparatory, initial and follow-up meetings to establish an understanding of the standards of care desired for each definable feature of work. Verify that checklists are being used and signed off prior to the placement of concrete, steel and other similar items of work
  • Verify and document that all materials received for the project are in conformance with the approved submittal
  • Conduct periodic follow-up inspections to verify that work is proceeding with the contract documents and the approved submittal
  • Document final inspections, and acceptance of the works and various phases
  • Manage the quality control staff and all specialty subcontractor inspection entities to ensure all disciplines are in compliance with applicable owner/architect and contract specifications, codes, regulations and requirements
  • Function as the primary point of contact and liaison with the Owner for all quality control related issues
  • Implements and/or manages the keeping of all QC records and ensures that required reporting is accomplished
  • Plans, schedules and coordinates (preparatory, initial and follow-up) to ensure that all required audits/inspections are performed and documented. Carry out Internal Audit at site as scheduled in the Project Quality Plan (PQP)
  • Report results to the respective superintendent(s) in an expeditious manner and acts as a catalyst for follow-up corrective actions and re-inspection when deficiencies are discovered
  • Assists Project Safety Coordinator to implement and aggressively enforce safety programs and practices to create a safe and healthy work environment.
  • Support technical escalations on testing scope and issues from project level, and provide direction
  • Support the Quality and Cx (QCx) Team in all of corporate Owner's program initiatives and meetings
  • Assist in managing and tracking the Owner's vendor partner selection and relationships
  • Assist the QCx Team to develop and implement processes to ensure technical consistency and documentation of QCx program
  • Manage QCx reporting and dashboards, and develop/maintain metrics
  • Write commissioning and construction quality test scripts for Level 1 through Level 5 commissioning
  • Support the Program Cx Manager in data collection, recordation and analysis
  • Be the Subject Matter Expert (SME) relating to commissioning of all electrical / power distribution systems within the data center
  • Monitor existing on-site Cx processes for consistency and adherence to Google expectations as directed by Google, support Cx Program Manager in the proper implementation of Cx strategy/execution.

What You'll Need:
  • Bachelor's Degree preferred with 8-10 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
  • The innovative mentality to develop methods that go beyond existing solutions.
  • Ability to solve unique problems using standard and innovative solutions having a broad impact on the business.
  • Expert organizational skills with an advanced inquisitive mindset.
  • Hyperscale Data Center experience preferred.
  • Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future

Equal Employment Opportunity: CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

What CBRE employees say

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Benefits

Hours and flexibility

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About CBRE

Sourced by ZipRecruiter

The real estate industry is undergoing significant and exciting change, increasingly driven by data and technology. At CBRE, the world's premier commercial real estate services company, we empower teams to take ownership over that technology and shape it, offering both nimble, research-driven product design and the resources of a Fortune 500 business. We approach culture with intention, valuing camaraderie, collaboration, inclusivity and a healthy work/life balance. The user experience team is passionate about the quality, usability, and simplicity of the experiences we create. Individuals in these roles gather these key user insights, and then use them to inspire and inform product strategy and design solutions. We partner closely with each other, engineering, and product management to create innovative, usable, great-looking products.

Industry

Real estate

Company size

10,000+ Employees

Headquarters location

Dallas, TX, US

Year founded

1906

Social media

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