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Cx Manager Jobs (NOW HIRING)

Corbins

ELECTRICAL COMMISSIONING MANAGER

Austin, TX · On-site

As an Electrical Cx Manager, you will be responsible for overseeing Electrical Cx Superintendents across multiple projects. You will play a pivotal role in planning and organizing the electrical ...

Layton

Travel CX Manager-Mission Critical

Sandy, UT · On-site

Summary As a Project Manager, CX (Commissioning Manager) you will take charge of planning, coordinating, executing, and overseeing all commissioning activities. You will bring deep expertise in the ...

Clear.

Commissioning Manager

Atlanta, GA · On-site

Commissioning Project Manager (Cx PM) * Commissioning Manager (Cx Manager) * Experience must have been gained with a Commissioning Agency (CxA), General Contractor (GC), or Data Centre Owner ...

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$23K

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How much do cx manager jobs pay per year?

As of Jul 2, 2026, the average yearly pay for cx manager in the United States is $61,351.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $69,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a CX Manager, and why are they important?

To thrive as a CX Manager, you need expertise in customer experience strategies, data analysis, and a background in business or marketing, often supported by a relevant degree. Familiarity with CRM platforms, customer feedback tools, and analytics software is typically required. Exceptional communication, problem-solving, and leadership skills help you build strong customer relationships and guide teams effectively. These skills are crucial for driving customer satisfaction, loyalty, and overall business growth.

Is CX a good job?

A Customer Experience (CX) Manager role involves overseeing customer interactions to improve satisfaction and loyalty, often requiring skills in communication, data analysis, and leadership. It is generally considered a rewarding career with opportunities for advancement in various industries, and certifications like CXPA can enhance prospects. The job typically involves strategic planning, team collaboration, and using tools such as CRM software.

What is the highest paying job in customer service?

The highest paying roles in customer service are typically executive-level positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles often require extensive experience, leadership skills, and knowledge of customer relationship management tools and strategies.

What are some common challenges a CX Manager faces when implementing new customer experience initiatives?

CX Managers often encounter challenges when trying to align different departments around new customer experience strategies. Gaining buy-in from stakeholders, integrating customer feedback into existing processes, and managing change across teams can be complex. Additionally, balancing quick wins with long-term improvements while ensuring consistent communication between customer-facing and back-end teams requires strong project management and interpersonal skills. Successfully navigating these challenges often leads to improved customer satisfaction and stronger company-wide collaboration.

What does a CX manager do?

A CX (Customer Experience) manager oversees strategies to improve customer satisfaction and loyalty by analyzing customer feedback, managing service quality, and implementing process improvements. They often collaborate with marketing, sales, and support teams, and may use tools like CRM software to track customer interactions. Strong communication, data analysis skills, and a focus on customer-centric approaches are essential for this role.

How much does a customer experience manager earn?

The salary of a customer experience (CX) manager typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. Senior CX managers or those in large organizations may earn higher compensation, often supplemented with bonuses and benefits. Skills in data analysis, customer journey mapping, and CRM tools are valuable for this role.

What is the difference between Cx Manager vs Customer Experience Specialist?

AspectCx ManagerCustomer Experience Specialist
Required CredentialsTypically requires a bachelor’s degree in business, marketing, or related field; experience in customer experience or management rolesUsually requires a high school diploma or bachelor’s degree; certifications in customer service or experience design are a plus
Work EnvironmentOversees teams, develops strategies, and collaborates with multiple departmentsFocuses on direct customer interactions, support, and feedback collection
Employer & Industry UsageCommon in large corporations, retail, tech, and service industriesFound in customer service centers, retail, and hospitality sectors

The main difference is that a Cx Manager develops and oversees customer experience strategies at a managerial level, while a Customer Experience Specialist handles direct customer interactions and feedback. The Cx Manager has broader responsibilities and strategic oversight, whereas the Specialist focuses on day-to-day customer support and engagement.

What is a Cx Manager?

A Cx Manager, or Customer Experience Manager, is responsible for overseeing and improving the overall experience that customers have with a company’s products or services. Their role involves analyzing customer feedback, designing strategies to enhance satisfaction, and ensuring that all customer touchpoints are optimized for a positive experience. Cx Managers often work cross-functionally with teams in marketing, sales, and support to address customer needs and drive loyalty. They play a key role in shaping the company’s reputation and fostering long-term customer relationships.
More about Cx Manager jobs
What cities are hiring for Cx Manager jobs? Cities with the most Cx Manager job openings:
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Cx Manager jobs near you
Infographic showing various Cx Manager job openings in the United States as of June 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $61,351 per year, or $29.5 per hour.
ELECTRICAL COMMISSIONING MANAGER

ELECTRICAL COMMISSIONING MANAGER

Corbins

Austin, TX • On-site

Other

Posted 3 days ago

Corbins rating

6.8

Company rating: 6.8 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

We are seeking a highly skilled and experienced Electrical Commissioning (Cx) Manager to join our growing construction enterprise. As an Electrical Cx Manager, you will be responsible for overseeing Electrical Cx Superintendents across multiple projects. You will play a pivotal role in planning and organizing the electrical commissioning required for the project and ensuring our Electrical Superintendents are completing the work required to be prepared to commission the electrical equipment on our projects.

Key Responsibilities

  • Develop and manage project commissioning execution plans and schedules.
  • Supervise and mentor Electrical Cx Superintendents on assigned projects.
  • Coordinate with Project Managers, Quality, Safety, and Field Operations.
  • Review and approve commissioning documentation (MOPs, test scripts, reports).
  • Lead commissioning meetings and client updates.
  • Ensure compliance with safety, quality, and regulatory requirements.
  • Manage budgets and staffing for commissioning activities across projects.
  • Escalate risks, delays, or resource needs to senior leadership.
  • Provide weekly reports for the Electrical Cx Director.

Minimum Requirements 

  • Minimum of 3-5 years of electrical commissioning experience and 10+ years of electrical construction experience.
  • Proven experience managing commissioning teams on major industrial projects.
  • Ability to handle multiple projects.
  • Strong organizational skills.
  • Previous experience as a people leader.
  • Knowledgeable of the National Electrical Code (NEC).
  • NFPA 70E Trained.
  • OSHA 30.
  • Exceptional communication and interpersonal skills, with the ability to effectively interact with stakeholders at all levels.
  • Familiarity with Microsoft Office products, specifically Microsoft Word and Excel.

Education/Certifications

 

Safety Level
This is a safety sensitive position, and all applicable policies including drug test and background check will apply.

  • The inherent responsibilities of your role may include physical working conditions. In order to safely and successfully perform job duties you must be able to:  
    • Potentially lift up to 50 pounds 
    • Potentially need to do repeated pushing, pulling, carrying, reaching (or working above shoulder), walking, standing, sitting, stooping, kneeling, bending, and climbing  
    • Potentially operate a motor vehicle, crane, tractor, etc.  
  • We reserve the right to continually monitor your ability to safely and successfully complete these inherent physical responsibilities and take action as deemed appropriate in accordance with the Americans with Disability Act (ADA)

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