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How much do remote cx jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for remote cx in Delaware is $23.99, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $28.89 per hour, depending on experience, location, and employer.

What is a Remote Cx job?

A Remote Cx (Customer Experience) job involves supporting customers, addressing inquiries, resolving issues, and ensuring a positive experience—all while working from a remote location. These roles can include customer support, client success, technical assistance, and service management. Remote Cx professionals communicate via phone, email, chat, or other digital channels to assist customers efficiently. Strong communication skills, problem-solving abilities, and empathy are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Remote Cx position, and why are they important?

To thrive as a Remote Cx (Customer Experience) professional, strong communication skills, problem-solving abilities, and a background in customer service are essential, with many employers preferring prior experience in remote support roles. Familiarity with CRM platforms such as Zendesk or Salesforce, as well as proficiency in online chat and help desk tools, is often required. Outstanding interpersonal skills, patience, and the ability to work independently set top candidates apart. These competencies ensure excellent support for customers and effective remote collaboration with team members, directly impacting customer satisfaction and retention.

What are some common challenges faced by Remote Cx professionals and how are they typically addressed?

Remote Cx professionals often encounter challenges such as managing customer interactions across multiple digital channels, maintaining clear communication without face-to-face interaction, and staying motivated while working independently. Companies typically address these by providing robust onboarding, regular team meetings, and access to collaboration tools that foster connection and support. Additionally, ongoing training and resources are offered to help team members stay up-to-date with customer service best practices and technology updates. Building strong time management habits and utilizing available support systems are important strategies for success in a remote customer experience role.

What are popular job titles related to Remote Cx jobs in Delaware? For Remote Cx jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Remote Cx jobs in Delaware look for? The top searched job categories for Remote Cx jobs in Delaware are:
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Remote Cx jobs near you
Infographic showing various Remote Cx job openings in Delaware as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $49,894 per year, or $24 per hour.

Enterprise Account Executive (Remote)

Clootrack Software Labs Inc.

Claymont, DE • Remote

Full-time

Medical, Retirement

Posted 19 days ago

Job description

About Clootrack: Clootrack is an AI Super Agent that drives business outcomes from the voice of the customer. We work with multiple global enterprises to transform unstructured customer feedback into actions. 

Role Overview:

We are seeking a high-performing Enterprise Account Executive to drive strategic growth   across large enterprise accounts. The ideal candidate will have a proven track record of selling complex, solution-based offerings-particularly within the Customer Experience (CX) space-to Senior management in enterprises.

This role requires a consultative seller who understands Voice of the Customer (VoC), customer journey analytics, and experience management platforms, and can articulate measurable business impact.

Key Responsibilities:

  • Own the full enterprise sales cycle from prospecting to close

  • Identify, engage, and develop relationships with C-level and senior decision-makers

  • Sell complex CX and customer experience management solutions to enterprise organizations

  • Develop and execute account strategies to expand footprint within target accounts

  • Drive new logo acquisition and manage strategic account growth

  • Conduct discovery sessions to uncover customer pain points related to CX, VoC, customer journey, retention, and loyalty

  • Collaborate cross-functionally with marketing, pre-sales, product, and customer success teams

  • Build and manage a strong pipeline and maintain accurate forecasting

  • Negotiate contracts and close high-value enterprise deals

Key Requirement (Must Have):

  • Proven experience selling solutions in the Customer Experience (CX) space

      Examples include experience selling platforms such as:

  • Qualtrics

  • Medallia

  • Adobe Experience Cloud

  • SurveyMonkey Enterprise

  • Zendesk

Or other solutions focused on:

  • Voice of the Customer (VoC)

  • Customer Journey Analytics

  • Experience Management (XM)

  • Customer Feedback Platforms

  • NPS & Sentiment Analytics

  • Contact Center & CX analytics tools

Required Qualifications:

  • 5-10+ years of enterprise sales experience in SaaS or technology solutions

  • Demonstrated success selling into large enterprise accounts (ACV $100K+)

  • Strong understanding of CX strategy, customer journey mapping, and VoC programs

  • Experience selling to CMOs, Chief Customer Officers, Heads of CX, Digital, or Contact Center leaders

  • Proven ability to navigate complex, multi-stakeholder sales cycles

  • Consistent history of exceeding quota

Preferred Qualifications:

  • Experience selling subscription-based SaaS platforms

  • Familiarity with enterprise procurement processes

  • Strong executive presentation and storytelling skills

Key Competencies:

  • Strategic thinking

  • Consultative selling

  • Executive presence

  • Strong negotiation skills

  • Pipeline discipline & forecasting accuracy

  • Cross-functional collaboration

What Success Looks Like in This Role:

  • Consistently exceeds enterprise revenue targets

  • Builds long-term strategic partnerships with key accounts

  • Demonstrates strong industry credibility in the CX domain

  • Drives measurable customer business outcomes through CX transformation initiatives

    Benefits:

    • On-Target Earnings (OTE): $150K-$250K 

    • Comprehensive health insurance, 401(k)

    • Home Office reimbursement 

    • 10 paid leaves  

Employment Type: FULL_TIME

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