Clootrack Software Labs

About Clootrack: Clootrack is an AI Super Agent that drives business outcomes from the voice of the customer. We work with multiple global enterprises to transform unstructured customer feedback into actions.
Role Overview:
We are seeking a high-performing Enterprise Account Executive to drive strategic growth across large enterprise accounts. The ideal candidate will have a proven track record of selling complex, solution-based offerings-particularly within the Customer Experience (CX) space-to Senior management in enterprises.
This role requires a consultative seller who understands Voice of the Customer (VoC), customer journey analytics, and experience management platforms, and can articulate measurable business impact.
Key Responsibilities:

• Own the full enterprise sales cycle from prospecting to close
• Identify, engage, and develop relationships with C-level and senior decision-makers
• Sell complex CX and customer experience management solutions to enterprise organizations
• Develop and execute account strategies to expand footprint within target accounts
• Drive new logo acquisition and manage strategic account growth
• Conduct discovery sessions to uncover customer pain points related to CX, VoC, customer journey, retention, and loyalty
• Collaborate cross-functionally with marketing, pre-sales, product, and customer success teams
• Build and manage a strong pipeline and maintain accurate forecasting
• Negotiate contracts and close high-value enterprise deals

Key Requirement (Must Have):

• Proven experience selling solutions in the Customer Experience (CX) space

Examples include experience selling platforms such as:

• Qualtrics
• Medallia
• Adobe Experience Cloud
• SurveyMonkey Enterprise
• Zendesk

Or other solutions focused on:

• Voice of the Customer (VoC)
• Customer Journey Analytics
• Experience Management (XM)
• Customer Feedback Platforms
• NPS & Sentiment Analytics
• Contact Center & CX analytics tools

Required Qualifications:

• 5-10+ years of enterprise sales experience in SaaS or technology solutions
• Demonstrated success selling into large enterprise accounts (ACV $100K+)
• Strong understanding of CX strategy, customer journey mapping, and VoC programs
• Experience selling to CMOs, Chief Customer Officers, Heads of CX, Digital, or Contact Center leaders
• Proven ability to navigate complex, multi-stakeholder sales cycles
• Consistent history of exceeding quota

Preferred Qualifications:

• Experience selling subscription-based SaaS platforms
• Familiarity with enterprise procurement processes
• Strong executive presentation and storytelling skills

Key Competencies:

• Strategic thinking
• Consultative selling
• Executive presence
• Strong negotiation skills
• Pipeline discipline & forecasting accuracy
• Cross-functional collaboration

What Success Looks Like in This Role:

• Consistently exceeds enterprise revenue targets
• Builds long-term strategic partnerships with key accounts
• Demonstrates strong industry credibility in the CX domain
• Drives measurable customer business outcomes through CX transformation initiatives
  Benefits:
  
  • On-Target Earnings (OTE): $150K-$250K
  • Comprehensive health insurance, 401(k)
  • Home Office reimbursement
  • 10 paid leaves