ZipRecruiter

Log In

1

Genesys Jobs (NOW HIRING)

SARIAN Co

Genesys CX Developer

Charlotte, NC · On-site

Design and Development experience in Genesys Cloud CX and Genesys Architecture. * Experience in Softphone API integration with Genesys CX. * Experience in Genesy SDK. * Experience in Genesys Cloud CX ...

Upgrade

Genesys Engineer

Phoenix, AZ · On-site

We are seeking a Genesys Engineer to support the configuration, administration, enhancement, and ongoing maintenance of our Genesys Cloud platform. In this role, you will help build and optimize ...

PTP

Genesys Architect - REMOTE

Sacramento, CA · On-site +1

We are looking for a hands-on Senior Genesys Architect to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value ...

PTP

Genesys Engineer - REMOTE

CA · On-site +1

We are looking for a Genesys Engineer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and ...

Sarian, Inc.

Genesys CX Developer

Charlotte, NC · On-site

Design and Development experience in Genesys Cloud CX and Genesys Architecture. * Experience in Softphone API integration with Genesys CX. * Experience in Genesy SDK. * Experience in Genesys Cloud CX ...

Avance Consulting Services

Genesys

Charlotte, NC

Genesys Location : Charlotte, NC Duration : Full/Permanent Basic Qualifications: Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of ...

Diverse Lynx

Genesys Cloud Architecture

$75/hr

Genesys Cloud Architecture Duration: Long Term Contract Location: Raritan, New Jersey/Remote Rate Range: $75/hr. - $65/hr. Interview mode: Telephonic/Video Conference Joining: ASAP This is the ...

Voxai Solutions, Inc.

Genesys Consultant

Coppell, TX · On-site

Description: Voxai Solutions Inc. is looking for a "Genesys Consultant" with Master's, or equivalent, in Computer Science, Information Science, Information Security, Electrical or Computer ...

Syntricate Technologies

Genesys PO

Cary, NC · On-site

Genesys PO Job Location: Cary, NC (Onsite) Duration: Full time Genesys PO • Serve as Product Owner for Genesys Telephony (Call Routing, Call Back Assist, Softphone, Integrations to existing Call ...

Caresoft Inc.

Genesys Developer

New York, NY · On-site

$45 - $50/hr

Genesys Developer Location: New Jersey/New York Duration: Long term Responsibilities: * Advanced understanding of IVR technology and related telecommunications devices, networks, software, and ...

MM International

Genesys IVR developer

Newark, NJ · On-site

Role : Genesys IVR developer Location : Hybrid 3 times a week in Newark, Nj, will take relos Duration : 12 month contract Needs: IVR Genesys Cloud CX Voice and non voice application experience ...

Futran Tech Solutions Pvt. Ltd.

Genesys SME

Boston, MA · On-site

As a Genesys CloudCX Chatbot Developer youll be responsible for designing developing and deploying intelligent chatbots on the Genesys CloudCX platform Your expertise will drive personalized and ...

Diverse Lynx

Genesys Cloud CX Developer

Addison, TX · On-site

$54.50 - $74.50/hr

Genesys Cloud CX Developer Location - Addison, TX Duration - Fulltime Role Must Have Technical/Functional Skills Genesys APIs, Genesys Cloud CX, J2EE development, API Development, Genesys Cloud CX ...

Syntricate Technologies

Genesys Developer

Austin, TX · On-site

Genesys Developer Location: Austin, TX Duration: Contract Skills Required: * 5+ Years of experience in Genesys 8.x, Genesys eServices. * 5+ years of experience in RabbitMQ. * 5+ Years of experience ...

next page

Showing results 1-20

People also search for

All JobsGenesys Jobs

Genesys information

See salary details

$19

$52

$80

How much do genesys jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for genesys in the United States is $52.51, according to ZipRecruiter salary data. Most workers in this role earn between $40.87 and $62.74 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of a Genesys professional in an enterprise contact center environment?

Genesys professionals typically spend their days configuring and managing the Genesys Cloud platform, troubleshooting system issues, implementing new features or integrations, and providing support to end users or contact center agents. Collaboration with IT teams, business analysts, and customer service managers is common to ensure solutions align with organizational goals and improve customer interactions. They may also participate in regular meetings to gather feedback, plan system enhancements, and stay updated on new Genesys releases. Staying proactive in monitoring system performance and resolving incidents helps ensure a seamless customer experience.

What jobs are typically at Genesys?

Genesys offers a variety of roles including software engineers, customer support specialists, sales representatives, product managers, and technical consultants. These positions often require skills in communication, technical knowledge, and familiarity with customer experience platforms or cloud-based solutions.

What is a Genesys job?

A Genesys job typically involves working with Genesys software, which provides customer experience and contact center solutions. Roles can range from development, implementation, and support to administration and optimization of Genesys platforms. Professionals in this field often configure and manage customer engagement solutions, ensuring seamless communication across various channels. Common positions include Genesys Engineer, Consultant, and Support Specialist, requiring expertise in VoIP, cloud solutions, and automation tools.

What are the key skills and qualifications needed to thrive in the Genesys position, and why are they important?

To thrive in a Genesys role, expertise in contact center technology, telephony systems, and customer engagement solutions is required, often supported by degrees in computer science or related fields. Familiarity with the Genesys Cloud platform, scripting languages (such as JavaScript or Python), and certifications like Genesys Certified Professional are highly valued. Strong communication, problem-solving abilities, and a customer-focused mindset set candidates apart. These skills enable professionals to design, implement, and support complex customer experience solutions crucial for business success.

What does Genesys company do?

Genesys is a company that provides customer experience and contact center solutions, including cloud-based and on-premises software for managing customer interactions across multiple channels. Employees working there may need skills in software deployment, customer service, and technical support. The company focuses on improving customer engagement and operational efficiency for businesses.

What is the salary in Genesys?

Genesys offers a range of salaries depending on the role, experience, and location. Entry-level positions typically start around $50,000 annually, while more experienced roles can earn over $100,000. Compensation often includes benefits such as health insurance and performance bonuses.

What is the average salary at Genesys?

Genesys customer experience roles typically have an average salary ranging from $70,000 to $120,000 annually, depending on the position, experience, and location. Entry-level positions may start lower, while specialized roles or those requiring technical skills like cloud platforms or CRM tools tend to pay higher. Salaries are often complemented by benefits such as health insurance and performance bonuses.
More about Genesys jobs
What cities are hiring for Genesys jobs? Cities with the most Genesys job openings:
What are the most commonly searched types of Genesys jobs? The most popular types of Genesys jobs are:
What states have the most Genesys jobs? States with the most job openings for Genesys jobs include:
What job categories do people searching Genesys jobs look for? The top searched job categories for Genesys jobs are:
Genesys jobs near you

Genesys CX Developer

SARIAN Co

Charlotte, NC • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

Mandatory:

  • Design and Development experience in Genesys Cloud CX and Genesys Architecture.
  • Experience in Softphone API integration with Genesys CX.
  • Experience in Genesy SDK.
  • Experience in Genesys Cloud CX administration, configuration and implementation.
  • Strong experience Node.JS/ Rest ,SOAP and Genesys APIs.
  • Experience creating dashboards for monitoring queue activity, agent performance and interactions.
  • Strong Experience in Gensys Cloud admin and configurations including contact center, telephony, routing, people and permissions and outbound.
  • Experience in Genesys installation and configuration in app Foundry.
  • Troubleshooting experiences with the issues in configuring and routing related issues.
Desired skills.:
  • Experience with Genesys on-prem and understanding of various Genesys components and composer development.
  • Exposure for Java/J2EE development and API Development /Scripting integration.
  • Genesys Cloud CX certification preferred.

Apply