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Genesys Jobs in Edison, NJ (NOW HIRING)

MM International

Genesys IVR developer

Newark, NJ · On-site

Role : Genesys IVR developer Location : Hybrid 3 times a week in Newark, Nj, will take relos Duration : 12 month contract Needs: IVR Genesys Cloud CX Voice and non voice application experience ...

Caresoft Inc.

Genesys Developer

New York, NY · On-site

$45 - $50/hr

Genesys Developer Location: New Jersey/New York Duration: Long term Responsibilities: * Advanced understanding of IVR technology and related telecommunications devices, networks, software, and ...

krg technology inc

Genesys Developer

New York, NY · On-site

Genesys Composer (8.* , VXML Call Flow, SCXML workflow Diagrams) Genesys Voice Portal (8.*) VXML Core Java Tomcat Genesys Framework Secondary Skill Set: Webservices, DB J2EE GIT,Teamcity, Ant ...

Miratech

Genesys Cloud Architect

New York, NY · On-site

$71 - $90.50/hr

We are looking for an experienced Genesys Cloud Architect to lead the design, architecture, and evolution of cloud-based contact center solutions. In this role, you will be responsible for defining ...

Miratech

Genesys Cloud Architect

New York, NY · Remote

$71 - $90.50/hr

  • Medical

We are looking for an experienced Genesys Cloud Architect to lead the design, architecture, and evolution of cloud-based contact center solutions. In this role, you will be responsible for defining ...

Miratech

Genesys Cloud Architect

New York, NY · Remote

$71 - $90.50/hr

  • Medical

We are looking for an experienced Genesys Cloud Architect to lead the design, architecture, and evolution of cloud-based contact center solutions. In this role, you will be responsible for defining ...

Miratech

Genesys Cloud Architect

New York, NY · On-site +1

$71 - $90.50/hr

  • Medical

We are looking for an experienced Genesys Cloud Architect to lead the design, architecture, and evolution of cloud-based contact center solutions. In this role, you will be responsible for defining ...

Miratech

Genesys Cloud Architect

New York, NY · Remote

$71 - $90.50/hr

  • Medical

We are looking for an experienced Genesys Cloud Architect to lead the design, architecture, and evolution of cloud-based contact center solutions. In this role, you will be responsible for defining ...

Miratech

Genesys Cloud Architect

New York, NY · Remote

$71 - $90.50/hr

  • Medical

We are looking for an experienced Genesys Cloud Architect to lead the design, architecture, and evolution of cloud-based contact center solutions. In this role, you will be responsible for defining ...

Miratech

Genesys Cloud Architect

New York, NY · Remote

$71 - $90.50/hr

  • Medical

We are looking for an experienced Genesys Cloud Architect to lead the design, architecture, and evolution of cloud-based contact center solutions. In this role, you will be responsible for defining ...

EmblemHealth

Genesys Cloud Engineer

New York, NY · On-site

$77K - $149K/yr

Design, implement, and operate a Genesys Cloud environment. * Act as technical interface between the business and various IT teams to develop business solutions delivered via the Genesys contact ...

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How much do genesys jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for genesys in Edison, NJ is $54.36, according to ZipRecruiter salary data. Most workers in this role earn between $42.31 and $64.95 per hour, depending on experience, location, and employer.

What is a Genesys?

A Genesys job typically involves working with Genesys software, which provides customer experience and contact center solutions. Roles can range from development, implementation, and support to administration and optimization of Genesys platforms. Professionals in this field often configure and manage customer engagement solutions, ensuring seamless communication across various channels. Common positions include Genesys Engineer, Consultant, and Support Specialist, requiring expertise in VoIP, cloud solutions, and automation tools.

What are the typical daily responsibilities of a Genesys professional in an enterprise contact center environment?

Genesys professionals typically spend their days configuring and managing the Genesys Cloud platform, troubleshooting system issues, implementing new features or integrations, and providing support to end users or contact center agents. Collaboration with IT teams, business analysts, and customer service managers is common to ensure solutions align with organizational goals and improve customer interactions. They may also participate in regular meetings to gather feedback, plan system enhancements, and stay updated on new Genesys releases. Staying proactive in monitoring system performance and resolving incidents helps ensure a seamless customer experience.

What are the key skills and qualifications needed to thrive in the Genesys position, and why are they important?

To thrive in a Genesys role, expertise in contact center technology, telephony systems, and customer engagement solutions is required, often supported by degrees in computer science or related fields. Familiarity with the Genesys Cloud platform, scripting languages (such as JavaScript or Python), and certifications like Genesys Certified Professional are highly valued. Strong communication, problem-solving abilities, and a customer-focused mindset set candidates apart. These skills enable professionals to design, implement, and support complex customer experience solutions crucial for business success.

What jobs are typically at Genesys?

Genesys offers a variety of jobs including software engineers, customer support specialists, sales representatives, project managers, and technical consultants. These roles often require skills in cloud computing, customer experience platforms, and proficiency with tools like CRM and contact center software. Positions may also involve collaboration across teams and adherence to industry certifications depending on the role.

What are popular job titles related to Genesys jobs in Edison, NJ?

For Genesys jobs in Edison, NJ, the most frequently searched job titles are:

What job categories do people searching Genesys jobs in Edison, NJ look for?

The top searched job categories for Genesys jobs in Edison, NJ are:

What cities near Edison, NJ are hiring for Genesys jobs?

Cities near Edison, NJ with the most Genesys job openings:

Genesys jobs near you
Infographic showing various Genesys job openings in Edison, NJ as of August 2026, with employment types broken down into 72% Full Time, and 28% Contract. Highlights an 63% In-person, 3% Hybrid, and 34% Remote job distribution, with an average salary of $113,070 per year, or $54.4 per hour.

Genesys IVR developer

MM International

Newark, NJ • On-site

Contractor

Re-posted 8 days ago

Job description

Role: Genesys IVR developer

Location: Hybrid 3 times a week in Newark, Nj, will take relos

Duration: 12 month contract

Needs:
IVR

Genesys Cloud CX

Voice and non voice application experience

Genesys cert would be nice to have


Job Description
Job Description: IVR Chatbot Developer (Genesys focus), Level 3, Hybrid-Newark

9-12 month engagement

In this cutting-edge role, the IVR Bot Developer will contribute to our mission of providing a seamless self-service experience, minimizing the need for live assistance. This developer will be building self-service into the IVR Bot.  The ideal candidate has experience with complex projects (we are designing intuitive solutions that allow callers to communicate naturally and efficiently, beyond simple menu selections).  Key skills/experiences include: Self-Service, API, Conversational Bot

Requirements:

- Minimum 3 to 5 years development experience implementing self-service IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX.

- Functional and hands on experience on development on Voice and Non-Voice (SMS, Email, Chat, Voice Bot etc.) applications solutioning using Genesys Cloud CX Architect Bot Flows.

- Delivery credentials for Self Service and Analytics solutions enabled with speech-based interfaces and dynamic menu, based on customer treatment strategies.

- Thorough understanding of Genesys Framework, Integration with internal and external components.

- Genesys Cloud CX certified professional in one or more focused solution area (Inbound, Outbound, Multi-channel, Desktop, Integration, Recording, Reporting, etc.)