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Genesys Jobsexternal in Edison, NJ (NOW HIRING)

MM International

Genesys IVR developer

Newark, NJ · On-site

Role : Genesys IVR developer Location : Hybrid 3 times a week in Newark, Nj, will take relos Duration : 12 month contract Needs: IVR Genesys Cloud CX Voice and non voice application experience ...

Caresoft Inc.

Genesys Developer

New York, NY · On-site

$45 - $50/hr

Genesys Developer Location: New Jersey/New York Duration: Long term Responsibilities: * Advanced understanding of IVR technology and related telecommunications devices, networks, software, and ...

krg technology inc

Genesys Developer

New York, NY

Genesys Composer (8.* , VXML Call Flow, SCXML workflow Diagrams) Genesys Voice Portal (8.*) VXML Core Java Tomcat Genesys Framework Secondary Skill Set: Webservices, DB J2EE GIT,Teamcity, Ant ...

Miratech

Genesys Cloud Architect

New York, NY · On-site

$71 - $90.50/hr

We are looking for an experienced Genesys Cloud Architect to lead the design, architecture, and evolution of cloud-based contact center solutions. In this role, you will be responsible for defining ...

Genesys

Director, Product Marketing - AI

New York, NY · On-site

At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more ...

Miratech

Genesys Cloud Architect

New York, NY · On-site +1

$71 - $90.50/hr

We are looking for an experienced Genesys Cloud Architect to lead the design, architecture, and evolution of cloud-based contact center solutions. In this role, you will be responsible for defining ...

Miratech

Genesys Cloud Architect

New York, NY · Remote

$71 - $90.50/hr

We are looking for an experienced Genesys Cloud Architect to lead the design, architecture, and evolution of cloud-based contact center solutions. In this role, you will be responsible for defining ...

Miratech

Genesys Cloud Architect

New York, NY · Remote

$71 - $90.50/hr

We are looking for an experienced Genesys Cloud Architect to lead the design, architecture, and evolution of cloud-based contact center solutions. In this role, you will be responsible for defining ...

Deloitte

Genesys Cloud Software Engineer III

Morristown, NJ · On-site

$61.75 - $80.25/hr

Share: Share Genesys Cloud Software Engineer III with Facebook Share Genesys Cloud Software Engineer III with LinkedIn Share Genesys Cloud Software Engineer III with Twitter Caution against ...

Miratech

Genesys Cloud Architect

New York, NY · Remote

$71 - $90.50/hr

We are looking for an experienced Genesys Cloud Architect to lead the design, architecture, and evolution of cloud-based contact center solutions. In this role, you will be responsible for defining ...

Miratech

Genesys Cloud Architect

New York, NY · Remote

$71 - $90.50/hr

We are looking for an experienced Genesys Cloud Architect to lead the design, architecture, and evolution of cloud-based contact center solutions. In this role, you will be responsible for defining ...

Miratech

Genesys Cloud Architect

New York, NY · Remote

$71 - $90.50/hr

We are looking for an experienced Genesys Cloud Architect to lead the design, architecture, and evolution of cloud-based contact center solutions. In this role, you will be responsible for defining ...

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How much do genesys jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for genesys in Edison, NJ is $54.36, according to ZipRecruiter salary data. Most workers in this role earn between $42.31 and $64.95 per hour, depending on experience, location, and employer.

What is a Genesys?

A Genesys job typically involves working with Genesys software, which provides customer experience and contact center solutions. Roles can range from development, implementation, and support to administration and optimization of Genesys platforms. Professionals in this field often configure and manage customer engagement solutions, ensuring seamless communication across various channels. Common positions include Genesys Engineer, Consultant, and Support Specialist, requiring expertise in VoIP, cloud solutions, and automation tools.

What are the typical daily responsibilities of a Genesys professional in an enterprise contact center environment?

Genesys professionals typically spend their days configuring and managing the Genesys Cloud platform, troubleshooting system issues, implementing new features or integrations, and providing support to end users or contact center agents. Collaboration with IT teams, business analysts, and customer service managers is common to ensure solutions align with organizational goals and improve customer interactions. They may also participate in regular meetings to gather feedback, plan system enhancements, and stay updated on new Genesys releases. Staying proactive in monitoring system performance and resolving incidents helps ensure a seamless customer experience.

What are the key skills and qualifications needed to thrive in the Genesys position, and why are they important?

To thrive in a Genesys role, expertise in contact center technology, telephony systems, and customer engagement solutions is required, often supported by degrees in computer science or related fields. Familiarity with the Genesys Cloud platform, scripting languages (such as JavaScript or Python), and certifications like Genesys Certified Professional are highly valued. Strong communication, problem-solving abilities, and a customer-focused mindset set candidates apart. These skills enable professionals to design, implement, and support complex customer experience solutions crucial for business success.

What jobs are typically at Genesys?

Genesys offers a variety of jobs including software engineers, customer support specialists, sales representatives, project managers, and technical consultants. These roles often require skills in cloud computing, customer experience platforms, and proficiency with tools like CRM and contact center software. Positions may also involve collaboration across teams and adherence to industry certifications depending on the role.

What job categories do people searching Genesys jobs in Edison, NJ look for?

The top searched job categories for Genesys jobs in Edison, NJ are:

What cities near Edison, NJ are hiring for Genesys jobs?

Cities near Edison, NJ with the most Genesys job openings:

Genesys jobs near you
Infographic showing various Genesys job openings in Edison, NJ as of August 2026, with employment types broken down into 74% Full Time, and 26% Contract. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $113,070 per year, or $54.4 per hour.

Genesys/IVR Developer

US Tech Solutions

Berkeley Heights, NJ

Contractor

Re-posted 15 days ago

Job description

Company Description

US Tech Solutions is a global staff augmentation firm providing a wide-range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit our website www.ustechsolutions.com.

We are constantly on the lookout for professionals to fulfill the staffing needs of our clients, sets the correct expectation and thus becomes an accelerator in the mutual growth of the individual and the organization as well.

Keeping the same intent in mind, we would like you to consider the job opening with US Tech Solutions that fits your expertise and skillset.

Job Description

1.    8+ years of intensive experience in call center applications specifically CTI, IVR, call routing and integration with ACD and dialer systems
2.    Must have Call Center experience and understand overall Call Center concepts
3.    Strong experience in Genesys Voice portal (GVP), Genesys Framework, Genesys SIP Server, Genesys Stream Manager, and Genesys Agent Desktop (GAD).
4.    Strong experience on analysis of SIP messages and T-lib events. Expertise in Genesys clients likes CME, SCI, GA, OCM and IRD.
5.    Expertise in Trouble shooting the issues by analyzing the Logs.
6.    Experience with installation and configuration of various Genesys framework components.
7.    Have in-depth knowledge and working experience in Voice networks and the various elements (switching, signaling, intelligence network, messaging, directory, notification, etc.).


Qualifications

.    Strong experience in TDM/VoIP routing protocols call processing (SS7, ISDN, SIP)
9.    Exposure to Call Routing/Strategy Capabilities, CTI, and T-Server operations.
10.    Experience with implementing complex solutions involving Web Services, SOA, VXML and Voice Objects.
11.    Working knowledge of Avaya CMS for trunk group reporting, vectors for call delivery and integration with Genesys.
12.    Huge plus if has a strong experience on integrating Genesys with PegaCTI link server
13.    Experience with Nuance speech engines (ASR/TTS) and tools with an emphasis on Nuance OSR, Recognizer v9, RealSpeak 4.x, and Speechify
14.    Able to be an active participant in design and communicate design approach.
15.    Should possess current Genesys certifications. Certified System Consultant for Genesys SIP Server, Certified System Consultant for Genesys Voice Platform 8.1.

Additional Information

Regards,

Kushal kumar

Contact: +1 (201)932-1539

US Tech Solutions logo

About US Tech Solutions

Sourced by ZipRecruiter

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions.

Industry

It services

Company size

1,001 - 5,000 Employees

Headquarters location

Jersey City, NJ, US

Year founded

2000

Social media

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