ZipRecruiter

Log In

1

Genesys Jobsexternal in Florida (NOW HIRING)

Syntricate Technologies

Genesys Developer

Tampa, FL · On-site

Genesys Developer Tampa, FL Contract Design and developing Genesys Web messaging/Chat Bot solution Design and implement Genesys Digital Bot solution Design and implement Genesys SMS Solution Design ...

Syntricate Technologies

Genesys developer

Tampa, FL · On-site

$71K - $97K/yr

Syntricate Technologies is seeking a Genesys Developer to design and develop various Genesys solutions. The role involves implementing chat bot solutions, SMS solutions, and custom integrations ...

Syntricate Technologies

Genesys Developer

Tampa, FL · On-site

Genesys Developer Tampa, FL Contract Design and developing Genesys Web messaging/Chat Bot solution Design and implement Genesys Digital Bot solution Design and implement Genesys SMS Solution Design ...

Genesys Industries

Inside Sales

Palmetto, FL · On-site

Genesys Industries is a growing manufacturer of fasteners, fittings, and precision parts serving industrial and OEM customers. We are looking for an experienced B2B sales professional who knows how ...

Genesys Industries

Inside Sales

Palmetto, FL · On-site

Genesys Industries is a growing manufacturer of fasteners, fittings, and precision parts serving industrial and OEM customers. We are looking for an experienced B2B sales professional who knows how ...

Kavaliro

IVR Systems Developer

Orlando, FL · On-site

Minimum of three (3) years of in-depth core applications work experience in IVR development (Genesys IVR Developer or other Genesys framework Certifications would be a plus). Qualifications * Minimum ...

next page

Showing results 1-20

All JobsGenesys JobsGenesys Jobs in Florida

Genesys information

See Florida salary details

$14

$39

$59

How much do genesys jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for genesys in Florida is $39.24, according to ZipRecruiter salary data. Most workers in this role earn between $30.53 and $46.88 per hour, depending on experience, location, and employer.

What is a Genesys?

A Genesys job typically involves working with Genesys software, which provides customer experience and contact center solutions. Roles can range from development, implementation, and support to administration and optimization of Genesys platforms. Professionals in this field often configure and manage customer engagement solutions, ensuring seamless communication across various channels. Common positions include Genesys Engineer, Consultant, and Support Specialist, requiring expertise in VoIP, cloud solutions, and automation tools.

What are the typical daily responsibilities of a Genesys professional in an enterprise contact center environment?

Genesys professionals typically spend their days configuring and managing the Genesys Cloud platform, troubleshooting system issues, implementing new features or integrations, and providing support to end users or contact center agents. Collaboration with IT teams, business analysts, and customer service managers is common to ensure solutions align with organizational goals and improve customer interactions. They may also participate in regular meetings to gather feedback, plan system enhancements, and stay updated on new Genesys releases. Staying proactive in monitoring system performance and resolving incidents helps ensure a seamless customer experience.

What are the key skills and qualifications needed to thrive in the Genesys position, and why are they important?

To thrive in a Genesys role, expertise in contact center technology, telephony systems, and customer engagement solutions is required, often supported by degrees in computer science or related fields. Familiarity with the Genesys Cloud platform, scripting languages (such as JavaScript or Python), and certifications like Genesys Certified Professional are highly valued. Strong communication, problem-solving abilities, and a customer-focused mindset set candidates apart. These skills enable professionals to design, implement, and support complex customer experience solutions crucial for business success.

What jobs are typically at Genesys?

Genesys offers a variety of jobs including software engineers, customer support specialists, sales representatives, project managers, and technical consultants. These roles often require skills in cloud computing, customer experience platforms, and proficiency with tools like CRM and contact center software. Positions may also involve collaboration across teams and adherence to industry certifications depending on the role.

What are the most commonly searched types of Genesys jobs in Florida?

The most popular types of Genesys jobs in Florida are:

What are popular job titles related to Genesys jobs in Florida?

For Genesys jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Genesys jobs in Florida look for?

The top searched job categories for Genesys jobs in Florida are:

What cities in Florida are hiring for Genesys jobs?

Cities in Florida with the most Genesys job openings:

Genesys jobs near you
Infographic showing various Genesys job openings in Florida as of August 2026, with employment types broken down into 53% Full Time, and 47% Contract. Highlights an 90% In-person, and 10% Remote job distribution, with an average salary of $81,619 per year, or $39.2 per hour.

Genesys Developer

Syntricate Technologies

Tampa, FL • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Genesys Developer

Tampa, FL Contract

Design and developing Genesys Web messaging/Chat Bot solution

Design and implement Genesys Digital Bot solution

Design and implement Genesys SMS Solution

Design and implement conversation flow for Chat bot and SMS channel

Design and build custom integration to query and retrieve data from Enterprise system i.e Service Now

Design and implement Workforce management.

Design and implement Genesys-Service CTI integration

Design and implement Genesys Self Service Portal

Design and implement Knowledge Management

Design and implement Genesys Agent Assist and Intelligent support queue routing

Build custom dashboard based on business requirement

Troubleshoot and resolve technical issues related to Genesys solutions.

Provide technical support and guidance to ensure optimal performance and reliability.

Collaborate with cross-functional teams to develop customized solutions.

Overall 5+ years of experience and proven experience with Genesys contact center technology.

Strong understanding of telecommunications principles and contact center operations.

Proficiency in configuring and troubleshooting Genesys software components.

Excellent communication and teamwork skills.

Ability to work independently and prioritize tasks effectively.

Apply