Strong experience with Genesys Cloud CX / Genesys Engage Knowledge of: IVR and call flow design (Architect) ACD routing and queue management Telephony (SIP, VoIP) Experience in integrations (APIs, CR ...
Strong experience with Genesys Cloud CX / Genesys Engage Knowledge of: IVR and call flow design (Architect) ACD routing and queue management Telephony (SIP, VoIP) Experience in integrations (APIs, CR ...
Your focus will be to master the fundamentals of our Cloud CX philosophy to deliver "wow" moments ... You have an understanding of service excellence, with the ability to engage our fans, address their ...
Your focus will be to master the fundamentals of our Cloud CX philosophy to deliver "wow" moments ... You have an understanding of service excellence, with the ability to engage our fans, address their ...
Store Advisor, Miami
Miami, FL · On-site
Your focus will be to master the fundamentals of our Cloud CX philosophy to deliver "wow" moments ... You have an understanding of service excellence, with the ability to engage our fans, address their ...
Store Advisor, Miami
Miami, FL · On-site
Your focus will be to master the fundamentals of our Cloud CX philosophy to deliver "wow" moments ... You have an understanding of service excellence, with the ability to engage our fans, address their ...
Your focus will be to master the fundamentals of our Cloud CX philosophy to deliver "wow" moments ... You have an understanding of service excellence, with the ability to engage our fans, address their ...
Your focus will be to master the fundamentals of our Cloud CX philosophy to deliver "wow" moments ... You have an understanding of service excellence, with the ability to engage our fans, address their ...
Customer Experience Specialist
Tallahassee, FL · On-site
$15 - $18.75/hr
Medical
Dental
Vision
Life
Retirement
PTO
The CX ensures all customer orders are received, qualified, and processed in accordance with ... Community Engagement - Engage with local endeavors, enrich lives, and witness firsthand the ...
Customer Experience Specialist
Tallahassee, FL · On-site
$15 - $18.75/hr
Medical
Dental
Vision
Life
Retirement
PTO
The CX ensures all customer orders are received, qualified, and processed in accordance with ... Community Engagement - Engage with local endeavors, enrich lives, and witness firsthand the ...
Customer Experience Specialist
Tallahassee, FL · On-site
$15.50 - $19.25/hr
Medical
Dental
Vision
Life
Retirement
PTO
The CX ensures all customer orders are received, qualified, and processed in accordance with ... Community Engagement - Engage with local endeavors, enrich lives, and witness firsthand the ...
Customer Experience Specialist
Tallahassee, FL · On-site
$15.50 - $19.25/hr
Medical
Dental
Vision
Life
Retirement
PTO
The CX ensures all customer orders are received, qualified, and processed in accordance with ... Community Engagement - Engage with local endeavors, enrich lives, and witness firsthand the ...
Customer Experience Specialist
Tallahassee, FL · On-site
$15 - $18.75/hr
Medical
Dental
Vision
Life
Retirement
PTO
The CX ensures all customer orders are received, qualified, and processed in accordance with ... Community Engagement - Engage with local endeavors, enrich lives, and witness firsthand the ...
Customer Experience Specialist
Tallahassee, FL · On-site
$15 - $18.75/hr
Medical
Dental
Vision
Life
Retirement
PTO
The CX ensures all customer orders are received, qualified, and processed in accordance with ... Community Engagement - Engage with local endeavors, enrich lives, and witness firsthand the ...
Team Member
Port Richey, FL · On-site
$10.75 - $14/hr
... Engage with customers professionally to ensure a positive experience and encourage Google reviews. Manage member accounts, including cancellations, plan changes, and overall member experience (CX)
Team Member
Port Richey, FL · On-site
$10.75 - $14/hr
... Engage with customers professionally to ensure a positive experience and encourage Google reviews. Manage member accounts, including cancellations, plan changes, and overall member experience (CX)
Team Member
$11 - $14/hr
Engage with customers professionally to ensure a positive experience and encourage Google reviews. * Manage member accounts, including cancellations, plan changes, and overall member experience (CX)
Team Member
$11 - $14/hr
Engage with customers professionally to ensure a positive experience and encourage Google reviews. * Manage member accounts, including cancellations, plan changes, and overall member experience (CX)
Team Member
$11.25 - $14.50/hr
Engage with customers professionally to ensure a positive experience and encourage Google reviews. * Manage member accounts, including cancellations, plan changes, and overall member experience (CX)
Team Member
$11.25 - $14.50/hr
Engage with customers professionally to ensure a positive experience and encourage Google reviews. * Manage member accounts, including cancellations, plan changes, and overall member experience (CX)
Team Member
Niceville, FL · On-site
$11.25 - $14.50/hr
Engage with customers professionally to ensure a positive experience and encourage Google reviews. * Manage member accounts, including cancellations, plan changes, and overall member experience (CX)
Team Member
Niceville, FL · On-site
$11.25 - $14.50/hr
Engage with customers professionally to ensure a positive experience and encourage Google reviews. * Manage member accounts, including cancellations, plan changes, and overall member experience (CX)
Team Member
Niceville, FL · On-site
$10.20 - $19.30/hr
... Engage with customers professionally to ensure a positive experience and encourage Google reviews. - Manage member accounts, including cancellations, plan changes, and overall member experience (CX ...
Team Member
Niceville, FL · On-site
$10.20 - $19.30/hr
... Engage with customers professionally to ensure a positive experience and encourage Google reviews. - Manage member accounts, including cancellations, plan changes, and overall member experience (CX ...
Team Member
Orange Park, FL · On-site
$10 - $13/hr
Engage with customers professionally to ensure a positive experience and encourage Google reviews. * Manage member accounts, including cancellations, plan changes, and overall member experience (CX)
Team Member
Orange Park, FL · On-site
$10 - $13/hr
Engage with customers professionally to ensure a positive experience and encourage Google reviews. * Manage member accounts, including cancellations, plan changes, and overall member experience (CX)
Team Member
Odessa, FL · On-site
$10.50 - $13.50/hr
Engage with customers professionally to ensure a positive experience and encourage Google reviews. * Manage member accounts, including cancellations, plan changes, and overall member experience (CX)
Team Member
Odessa, FL · On-site
$10.50 - $13.50/hr
Engage with customers professionally to ensure a positive experience and encourage Google reviews. * Manage member accounts, including cancellations, plan changes, and overall member experience (CX)
Team Member
$10.50 - $13.50/hr
Engage with customers professionally to ensure a positive experience and encourage Google reviews. * Manage member accounts, including cancellations, plan changes, and overall member experience (CX)
Team Member
$10.50 - $13.50/hr
Engage with customers professionally to ensure a positive experience and encourage Google reviews. * Manage member accounts, including cancellations, plan changes, and overall member experience (CX)
Team Member
Ocala, FL · On-site
$11.50 - $14.75/hr
Engage with customers professionally to ensure a positive experience and encourage Google reviews. * Manage member accounts, including cancellations, plan changes, and overall member experience (CX)
Team Member
Ocala, FL · On-site
$11.50 - $14.75/hr
Engage with customers professionally to ensure a positive experience and encourage Google reviews. * Manage member accounts, including cancellations, plan changes, and overall member experience (CX)
Team Member
$11.50 - $14.75/hr
Engage with customers professionally to ensure a positive experience and encourage Google reviews. * Manage member accounts, including cancellations, plan changes, and overall member experience (CX)
Team Member
$11.50 - $14.75/hr
Engage with customers professionally to ensure a positive experience and encourage Google reviews. * Manage member accounts, including cancellations, plan changes, and overall member experience (CX)
Team Member
Cape Coral, FL · On-site
$11.25 - $14.50/hr
Engage with customers professionally to ensure a positive experience and encourage Google reviews. * Manage member accounts, including cancellations, plan changes, and overall member experience (CX)
Team Member
Cape Coral, FL · On-site
$11.25 - $14.50/hr
Engage with customers professionally to ensure a positive experience and encourage Google reviews. * Manage member accounts, including cancellations, plan changes, and overall member experience (CX)
Team Member
$10.50 - $13.50/hr
Engage with customers professionally to ensure a positive experience and encourage Google reviews. * Manage member accounts, including cancellations, plan changes, and overall member experience (CX)
Team Member
$10.50 - $13.50/hr
Engage with customers professionally to ensure a positive experience and encourage Google reviews. * Manage member accounts, including cancellations, plan changes, and overall member experience (CX)
Team Member
$11.50 - $14.75/hr
Engage with customers professionally to ensure a positive experience and encourage Google reviews. * Manage member accounts, including cancellations, plan changes, and overall member experience (CX)
Team Member
$11.50 - $14.75/hr
Engage with customers professionally to ensure a positive experience and encourage Google reviews. * Manage member accounts, including cancellations, plan changes, and overall member experience (CX)
Engage Cx information
What is an Engage Cx?
An Engage Cx job typically involves managing customer experiences and interactions to enhance satisfaction and loyalty. Professionals in this role focus on customer engagement strategies, communication, and support across various channels. They analyze customer feedback, implement engagement initiatives, and collaborate with teams to improve the overall customer journey. Strong communication skills and a customer-centric mindset are essential for success in this role.
What does an Engage Cx do?
Engage Cx professionals are responsible for managing customer interactions across multiple channels, analyzing feedback and engagement data, and implementing strategies to improve customer satisfaction. Daily tasks may include responding to customer inquiries, collaborating with sales and support teams, and using CRM systems to track engagement metrics. You may also participate in developing customer loyalty programs and provide valuable insights to improve products or services. The role often involves a mix of independent work and teamwork, providing opportunities to directly influence the customer experience and company growth.
What skills and qualifications are needed for an Engage Cx?
To thrive as an Engage Cx (Customer Experience) professional, you need expertise in customer relationship management, data analysis, and a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer engagement tools, and relevant certifications in customer service or experience management are typically required. Exceptional communication, empathy, and problem-solving abilities are soft skills that set top candidates apart. These competencies are vital for building strong customer relationships, resolving issues efficiently, and driving customer loyalty in a competitive market.
What type of work does Engage Cx do?
What are popular job titles related to Engage Cx jobs in Florida?
For Engage Cx jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Engage Cx jobs in Florida look for?
The top searched job categories for Engage Cx jobs in Florida are:
What cities in Florida are hiring for Engage Cx jobs?
Cities in Florida with the most Engage Cx job openings:

Contractor
This job post has expired today. Applications are no longer accepted.
Job description
Location: ONSITE- Phoenix AZ
Duration: 6 months
Role: Genesys admin
Descriptions:
Looking for someone who is strong in Genesys Administration, Engineering & in general understands Genesys features & capabilities. We have 30+ physical branch locations to be migrated to Genesys & looking for folks who have experience with collaborating with business, demos, user administration, hard phone administration & configuration, quality testing, user acceptance testing facilitation, release & deployment, and post release hyper care.
"Hands-on administration and enablement within Contact Center as a Service (CCaaS) environments.Technical Knowledge: Understanding of ACD (Automatic Call Distribution), omnichannel routing, web protocols, and REST APIs.
Strong experience with Genesys Cloud CX / Genesys Engage
Knowledge of:
IVR and call flow design (Architect)
ACD routing and queue management
Telephony (SIP, VoIP)
Experience in integrations (APIs, CRM systems)
Understanding of contact center operations"
Hands-on administration and enablement within Contact Center as a Service (CCaaS) environments.Technical Knowledge: Understanding of ACD (Automatic Call Distribution), omnichannel routing, web protocols, and REST APIs.
Skills: Genesys Engage
Experience Required: 6-8, Project Code :
About Real Soft
Sourced by ZipRecruiter
Industry
It services
Company size
501 - 1,000 Employees
Headquarters location
Monmouth Junction, NJ, US
Year founded
1991