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Engage Cx Jobs (NOW HIRING)

TTEC Digital

CX Management Consultant

Austin, TX · On-site +1

$105K - $130K/yr

While the mission to provide excellent CX hasn't changed, to compete in this new landscape ... Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service ...

TTEC Digital

CX Management Consultant

Austin, TX · Remote

While the mission to provide excellent CX hasn't changed, to compete in this new landscape ... Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service ...

TTEC Digital

CX Management Consultant

Austin, TX

$105K - $130K/yr

While the mission to provide excellent CX hasn't changed, to compete in this new landscape ... Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service ...

CSG

Sales Director - CX Solutions

OR · On-site +1

... they engage,support, andretaintheir end customers across every channel. You will be atrusted ... Drive new CX revenue within existing accounts * Prospect, cold call, and create new CX ...

Energy CX

Account Executive

Chicago, IL

$450K - $500K/yr

While leveraging any existing relationships is beneficial, be prepared to engage in proactive prospecting through cold calls and emails. Energy CX believes in an "eat what you kill mentality ...

Energy CX

Account Executive

New York, NY

$460K - $510K/yr

While leveraging any existing relationships is beneficial, be prepared to engage in proactive prospecting through cold calls and emails. Energy CX believes in an "eat what you kill mentality ...

Energy CX

Account Executive

Chicago, IL · On-site

$450K - $500K/yr

While leveraging any existing relationships is beneficial, be prepared to engage in proactive prospecting through cold calls and emails. Energy CX believes in an "eat what you kill mentality ...

Energy CX

Account Executive

New York, NY · On-site

$460K - $510K/yr

While leveraging any existing relationships is beneficial, be prepared to engage in proactive prospecting through cold calls and emails. Energy CX believes in an "eat what you kill mentality ...

thelab

CX Strategy Director

Manhattan, NY

Engage design as an input to early-stage planning * Document design strategy, rationale, and key ... CX Design Director focused on customer journeys and experience execution * Copy + Content Director

TheLab

CX Strategy Director

Manhattan, NY · On-site

Engage design as an input to early-stage planning * Document design strategy, rationale, and key ... CX Design Director focused on customer journeys and experience execution * Copy + Content Director

TheLab

CX Strategy Director

Manhattan, NY · On-site

Engage design as an input to early-stage planning * Document design strategy, rationale, and key ... CX Design Director focused on customer journeys and experience execution * Copy + Content Director

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Engage Cx information

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How much do engage cx jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for engage cx in the United States is $43.86, according to ZipRecruiter salary data. Most workers in this role earn between $33.65 and $51.20 per hour, depending on experience, location, and employer.

What are the typical day-to-day responsibilities of an Engage Cx professional?

Engage Cx professionals are responsible for managing customer interactions across multiple channels, analyzing feedback and engagement data, and implementing strategies to improve customer satisfaction. Daily tasks may include responding to customer inquiries, collaborating with sales and support teams, and using CRM systems to track engagement metrics. You may also participate in developing customer loyalty programs and provide valuable insights to improve products or services. The role often involves a mix of independent work and teamwork, providing opportunities to directly influence the customer experience and company growth.

What is an Engage Cx job?

An Engage Cx job typically involves managing customer experiences and interactions to enhance satisfaction and loyalty. Professionals in this role focus on customer engagement strategies, communication, and support across various channels. They analyze customer feedback, implement engagement initiatives, and collaborate with teams to improve the overall customer journey. Strong communication skills and a customer-centric mindset are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Engage Cx position, and why are they important?

To thrive as an Engage Cx (Customer Experience) professional, you need expertise in customer relationship management, data analysis, and a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer engagement tools, and relevant certifications in customer service or experience management are typically required. Exceptional communication, empathy, and problem-solving abilities are soft skills that set top candidates apart. These competencies are vital for building strong customer relationships, resolving issues efficiently, and driving customer loyalty in a competitive market.

More about Engage Cx jobs
What cities are hiring for Engage Cx jobs? Cities with the most Engage Cx job openings:
What are the most commonly searched types of Engage Cx jobs? The most popular types of Engage Cx jobs are:
What states have the most Engage Cx jobs? States with the most job openings for Engage Cx jobs include:
What job categories do people searching Engage Cx jobs look for? The top searched job categories for Engage Cx jobs are:
Engage Cx jobs near you
Infographic showing various Engage Cx job openings in the United States as of May 2026, with employment types broken down into 77% Full Time, 4% Part Time, and 19% Contract. Highlights an 66% In-person, 4% Hybrid, and 30% Remote job distribution, with an average salary of $91,222 per year, or $43.9 per hour.
CX Management Consultant

CX Management Consultant

TTEC Digital

Austin, TX • On-site, Remote

$105K - $130K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 17 days ago

Job description

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.
The world of customer experience (CX) is undergoing a massive shift, with Artificial Intelligence serving as a primary catalyst for change. While the mission to provide excellent CX hasn't changed, to compete in this new landscape, companies need to be smarter, faster, and more agile. They need the ability to deliver seamless, effortless experiences for their customers while providing strong returns to their shareholders. To navigate this complicated and uncharted new world and unlock the power of AI for CX transformation, brands need a partner with experience.
TTEC Digital helps the best companies on the planet reinvent their businesses to drive competitive differentiation through customer engagement and digital transformation.
We are seeking a CX Management Consultant to join our CX Transformation Studio Consulting team. The ideal candidate will have a strong foundation in contact center operational leadership and a passion for strategic advisory. In this role, you will help clients define their CX strategies and build compelling business cases for AI enablement and digital transformation.
This is a 100% remote opportunity!
What You Will be Doing:
Client Advisory:
  • Serve as a trusted advisor to clients, providing expert guidance on contact center operations, CX strategies, and AI enablement.
    • >

  • Work with consulting teams to design and operationalize solutions that prioritize both the customer and employee experience (EX), ensuring that people, process and technology transformations are rooted in empathy and human-centric design.
    • >

  • Organize and facilitate working sessions and workshops with key stakeholders to define strategy and elicit business requirements.
    • >

  • Synthesize learnings from engagements into complete deliverable packages for the client, including current state assessments, gap analyses, roadmaps, and business cases.
    • >

  • Author and deliver professional, effective presentations to client stakeholders, ensuring complex strategies are communicated clearly to executive leadership.
    • >

  • Apply data to business case development to demonstrate how AI and digital solutions can deepen customer relationships and increase sales.
    • >

IP Generation & Professional Development :
  • Participate in the design and continuous improvement of standard consulting methods, frameworks, and artifacts.
    • >

  • Actively participate in personal growth and professional development activities.
    • >

What You Will Bring:
  • Experience: Minimum of 5-7 years of experience, preferably in contact center operational leadership.
    • >
  • Technical Fluency (Preferred Plus): Familiarity with CX Cloud Hyperscalers (Amazon, Microsoft, Google), AI solutions, Genesys, and CRM platforms such as Salesforce and ServiceNow.
  • Education: Bachelor's Degree required.

  • Agility & Facilitation: Must be comfortable "thinking on your feet" and facilitating one-on-one and small collaborative working sessions.
    • >

  • Communication & Executive Presence: Exceptional communication skills, both verbal and written, with a proven ability to express complex topics and present to leadership by connecting the dots between business and technical perspectives.
    • >

  • Strategic Acumen: Proven experience providing high-level strategic advisory and developing robust business cases for enterprise initiatives.
    • >

  • Proven ability to thrive in a remote, team-oriented, high-demand, and fast-paced environment.
    • >

$105,000 - $130,000 a year
This position is eligible to participate in an annual incentive program. Actual compensation offered to a candidate may vary based upon geographic location, work experience, education and/or skill levels.
Benefits available to eligible employees include the following:
- Medical, dental, vision
- tax-advantaged health care accounts
- financial and income protection benefits
- paid time off (PTO) and wellness time off.
This job posting will remain open until we have identified an adequate applicant pool. Applicants are strongly encouraged to apply early.
About Us
TTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage.
We are also delighted to share that TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries.
TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity.
Rarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications.
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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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