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Engage Cx Jobs (NOW HIRING)

Virtusa Corporation

CX Practice Leader

Piscataway, NJ · On-site

$170K/yr

Engage with senior client stakeholders as a trusted advisor on digital experience, customer journey ... Lead CX maturity assessments, roadmap development, and platform evaluations. Solution Design ...

Compunnel

Oracle CX Onsite Solution Architect

Dallas, TX · On-site

... Engage with business stakeholders to align CX solutions with strategic business goals Act as trusted advisor throughout the transformation lifecycle Presales & Solutioning Lead solutioning for RFPs ...

Energy CX

Account Executive

Chicago, IL · On-site

$465K - $515K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

While leveraging any existing relationships is beneficial, be prepared to engage in proactive prospecting through cold calls and emails. Energy CX believes in an "eat what you kill mentality ...

Energy CX

Account Executive

New York, NY · On-site

$475K - $525K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

While leveraging any existing relationships is beneficial, be prepared to engage in proactive prospecting through cold calls and emails. Energy CX believes in an "eat what you kill mentality ...

Energy CX

Account Executive

New York, NY · On-site

$475K - $525K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

While leveraging any existing relationships is beneficial, be prepared to engage in proactive prospecting through cold calls and emails. Energy CX believes in an "eat what you kill mentality ...

Energy CX

Account Executive

Chicago, IL · On-site

$465K - $515K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

While leveraging any existing relationships is beneficial, be prepared to engage in proactive prospecting through cold calls and emails. Energy CX believes in an "eat what you kill mentality ...

Gusto

People Partner Lead, CX

Denver, CO · On-site

$158.30 - $195.24/hr

We expect all team members to actively engage with AI tools relevant to their role and grow their ... You'll spend most of your time working directly with CX VPs and Directors -- the leaders who run ...

Gusto

People Partner Lead, CX

Scottsdale, AZ · On-site

$158.30 - $195.24/hr

We expect all team members to actively engage with AI tools relevant to their role and grow their ... You'll spend most of your time working directly with CX VPs and Directors -- the leaders who run ...

Gusto, Inc.

People Partner Lead, CX

Scottsdale, AZ · On-site

$168K/yr

We expect all team members to actively engage with AI tools relevant to their role and grow their ... Build trusted partnerships with the CX Senior Leadership Team - understanding org dynamics ...

MBP

Senior Cx Agent/Engineer (Full-Time)

New Haven, CT · On-site

$105K - $144K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

MBP is seeking a Senior Cx Agent/Engineer to join our team and provide commissioning expertise on ... Strong verbal communication skills, with the ability to engage confidently with owners, designers ...

MBP

Senior Cx Agent/Engineer (Full-Time)

New Haven, CT · On-site

$105K - $144K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

MBP is seeking a Senior Cx Agent/Engineer to join our team and provide commissioning expertise on ... Strong verbal communication skills, with the ability to engage confidently with owners, designers ...

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Engage Cx information

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$10

$43

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How much do engage cx jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for engage cx in the United States is $43.86, according to ZipRecruiter salary data. Most workers in this role earn between $33.65 and $51.20 per hour, depending on experience, location, and employer.

What is an Engage Cx?

An Engage Cx job typically involves managing customer experiences and interactions to enhance satisfaction and loyalty. Professionals in this role focus on customer engagement strategies, communication, and support across various channels. They analyze customer feedback, implement engagement initiatives, and collaborate with teams to improve the overall customer journey. Strong communication skills and a customer-centric mindset are essential for success in this role.

What does an Engage Cx do?

Engage Cx professionals are responsible for managing customer interactions across multiple channels, analyzing feedback and engagement data, and implementing strategies to improve customer satisfaction. Daily tasks may include responding to customer inquiries, collaborating with sales and support teams, and using CRM systems to track engagement metrics. You may also participate in developing customer loyalty programs and provide valuable insights to improve products or services. The role often involves a mix of independent work and teamwork, providing opportunities to directly influence the customer experience and company growth.

What skills and qualifications are needed for an Engage Cx?

To thrive as an Engage Cx (Customer Experience) professional, you need expertise in customer relationship management, data analysis, and a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer engagement tools, and relevant certifications in customer service or experience management are typically required. Exceptional communication, empathy, and problem-solving abilities are soft skills that set top candidates apart. These competencies are vital for building strong customer relationships, resolving issues efficiently, and driving customer loyalty in a competitive market.

What type of work does Engage Cx do?

Engage Cx is a customer experience company that focuses on improving client interactions through data analysis, customer feedback, and engagement strategies. Employees in this field often work with tools like CRM software and may require skills in communication, analytics, and problem-solving.
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Engage Cx jobs near you
Infographic showing various Engage Cx job openings in the United States as of August 2026, with employment types broken down into 60% Full Time, and 40% Contract. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $91,222 per year, or $43.9 per hour.

CX Practice Leader

Virtusa Corporation

Piscataway, NJ • On-site

$170K/yr

Full-time

Posted 5 days ago

Job description

Role Overview
Role Overview
The Customer Experience (CX) Practice Leader is a senior strategic role responsible for shaping and driving end-to-end customer and marketing experience transformation across industries. This leader will work with a Tech leader offshore and will oversee the growth and delivery of CX solutions that integrate content, data, personalization, campaign management, and customer journey orchestration-leveraging platforms such as Adobe Experience Cloud and others (e.g., Salesforce, Sitecore, Tealium, Acquia, etc.).
With a blend of business acumen, technical expertise, and leadership experience, the CX Practice Leader will define go-to-market strategies, build high-impact offerings, and lead client engagements that deliver measurable business value.
Key Responsibilities
Strategic Leadership
  • Define and execute a comprehensive CX and marketing transformation strategy that is platform-agnostic but includes Adobe Experience Cloud as a core pillar.
  • Build and scale the CX practice, focusing on innovation, domain relevance, and profitable growth.
  • Represent the firm as a thought leader in industry forums, client executive discussions, and analyst interactions.

Client Engagement & Advisory
  • Engage with senior client stakeholders as a trusted advisor on digital experience, customer journey strategy, and marketing transformation.
  • Provide consulting services in areas such as personalization, omnichannel orchestration, campaign design, content strategy, and learning experience design.
  • Lead CX maturity assessments, roadmap development, and platform evaluations.

Solution Design & Implementation
  • Oversee design and delivery of scalable CX solutions, integrating capabilities across content management (e.g., AEM, Sitecore), marketing automation (e.g., Adobe Campaign, Salesforce Marketing Cloud), customer data platforms (e.g., Adobe RT-CDP, Tealium, Segment), and analytics.
  • Ensure consistent application of architecture best practices, performance optimization, and secure development principles.
  • Define implementation methodologies and delivery governance frameworks.

End-to-End Marketing Offerings
  • Own and evolve the firm's digital marketing and customer engagement offerings, from awareness and acquisition to retention and loyalty.
  • Integrate experience platforms with data, AI/ML, and cloud to deliver personalized and intelligent interactions across touchpoints.
  • Collaborate with internal teams and alliances to shape innovative GTM strategies and packaged offerings.

Practice Development & Team Leadership
  • Build, mentor, and retain a global team of experience architects, consultants, technologists, and strategists.
  • Establish a culture of collaboration, continuous learning, and excellence in delivery.
  • Drive certification programs across Adobe and other relevant CX platforms.

Growth & Business Development
  • Work with sales and marketing teams to identify new opportunities, shape pursuits, and support pre-sales and proposal development.
  • Drive upsell and cross-sell of CX solutions within existing clients.
  • Support strategic alliances with Adobe and other ecosystem partners.

Value Realization & Analytics
  • Define and track KPIs to measure customer impact and ROI from CX initiatives.
  • Drive data-driven decision-making through integration of analytics, dashboards, and real-time feedback mechanisms.

Skills & Qualifications
  • 12+ years of experience in digital marketing, customer experience, or IT transformation with a strong background in CX platform strategy and implementation.
  • Deep expertise in at least one major experience platform (Adobe Experience Cloud preferred), with working knowledge of other ecosystems (Salesforce, Sitecore, Oracle, etc.).
  • Technical proficiency in CMS, campaign automation, personalization engines, CDPs, and web/mobile analytics platforms.
  • Strong understanding of marketing strategy, customer lifecycle management, and customer data architecture.
  • Experience leading global teams and managing client stakeholders across industries and regions.
  • Strategic thinker with strong business acumen, execution capability, and innovation mindset.
  • Familiarity with Agile methodologies, DevOps principles, and cloud platforms (AWS, Azure, GCP).
  • Excellent communication, presentation, and interpersonal skills.
  • Adobe Experience Manager certification and/or experience is a strong plus.
  • Focus on Sales targets as MBOs and help team achieve the same
  • Manage the practice team and mentor Practice Client Leads and Solutions leads.
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About Virtusa

Sourced by ZipRecruiter

We are builders, makers, and doers with the technical skills and domain expertise to transform your business at scale and speed without disruption. Our unique Engineering First approach blends deep industry expertise and empowered, agile teams, to create holistic solutions that seamlessly move the business forward. We help clients engage with new technology paradigms to creatively build solutions that drive them to the forefront of their industries.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Westborough, MA, US

Year founded

1996

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