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Engage Cx Jobs (NOW HIRING)

Energy CX

Account Executive

Chicago, IL · On-site

$465K - $515K/yr

While leveraging any existing relationships is beneficial, be prepared to engage in proactive prospecting through cold calls and emails. Energy CX believes in an "eat what you kill mentality ...

Energy CX

Account Executive

New York, NY · On-site

$475K - $525K/yr

While leveraging any existing relationships is beneficial, be prepared to engage in proactive prospecting through cold calls and emails. Energy CX believes in an "eat what you kill mentality ...

Energy CX

Account Executive

Chicago, IL

$465K - $515K/yr

While leveraging any existing relationships is beneficial, be prepared to engage in proactive prospecting through cold calls and emails. Energy CX believes in an "eat what you kill mentality ...

Energy CX

Account Executive

New York, NY

$475K - $525K/yr

While leveraging any existing relationships is beneficial, be prepared to engage in proactive prospecting through cold calls and emails. Energy CX believes in an "eat what you kill mentality ...

Gusto

People Partner Lead, CX

Denver, CO · On-site

$158.30 - $195.24/hr

We expect all team members to actively engage with AI tools relevant to their role and grow their ... You'll spend most of your time working directly with CX VPs and Directors -- the leaders who run ...

Gusto

People Partner Lead, CX

Scottsdale, AZ · On-site

$158.30 - $195.24/hr

We expect all team members to actively engage with AI tools relevant to their role and grow their ... You'll spend most of your time working directly with CX VPs and Directors -- the leaders who run ...

Gusto, Inc.

People Partner Lead, CX

Scottsdale, AZ · On-site

$168K/yr

We expect all team members to actively engage with AI tools relevant to their role and grow their ... Build trusted partnerships with the CX Senior Leadership Team - understanding org dynamics ...

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Engage Cx information

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How much do engage cx jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for engage cx in the United States is $43.86, according to ZipRecruiter salary data. Most workers in this role earn between $33.65 and $51.20 per hour, depending on experience, location, and employer.

What's a good job for overthinkers?

Engage CX roles often involve customer interaction and problem-solving, which can suit overthinkers who enjoy analyzing situations and providing solutions. Jobs in customer service, technical support, or quality assurance typically require attention to detail and patience, making them suitable options. Developing strong communication skills and familiarity with CRM tools can enhance success in these positions.

What are the typical day-to-day responsibilities of an Engage Cx professional?

Engage Cx professionals are responsible for managing customer interactions across multiple channels, analyzing feedback and engagement data, and implementing strategies to improve customer satisfaction. Daily tasks may include responding to customer inquiries, collaborating with sales and support teams, and using CRM systems to track engagement metrics. You may also participate in developing customer loyalty programs and provide valuable insights to improve products or services. The role often involves a mix of independent work and teamwork, providing opportunities to directly influence the customer experience and company growth.

What is an Engage Cx job?

An Engage Cx job typically involves managing customer experiences and interactions to enhance satisfaction and loyalty. Professionals in this role focus on customer engagement strategies, communication, and support across various channels. They analyze customer feedback, implement engagement initiatives, and collaborate with teams to improve the overall customer journey. Strong communication skills and a customer-centric mindset are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Engage Cx position, and why are they important?

To thrive as an Engage Cx (Customer Experience) professional, you need expertise in customer relationship management, data analysis, and a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer engagement tools, and relevant certifications in customer service or experience management are typically required. Exceptional communication, empathy, and problem-solving abilities are soft skills that set top candidates apart. These competencies are vital for building strong customer relationships, resolving issues efficiently, and driving customer loyalty in a competitive market.

What is the highest paying customer service job?

The highest paying customer service roles are often in management or specialized technical support, such as Customer Service Director or Technical Support Manager, with salaries exceeding $80,000 annually. Executive-level customer service positions or roles in industries like finance or technology tend to offer higher compensation, especially with relevant experience and leadership skills.

What is a typical day at EngageCX?

A typical day for an Engage CX professional involves handling customer interactions through various channels such as phone, email, or chat. They focus on resolving customer issues, providing support, and maintaining high service quality, often using customer relationship management (CRM) tools. The role requires strong communication skills and adherence to company protocols, with schedules that may include shifts or flexible hours depending on the organization.

What type of work does EngageCX do?

EngageCX is a customer experience company that focuses on providing solutions to improve client interactions through technology and data analysis. Employees in this role typically work on customer support, data management, and using tools like CRM software to enhance service quality.
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Engage Cx jobs near you
Infographic showing various Engage Cx job openings in the United States as of July 2026, with employment types broken down into 75% Full Time, and 25% Contract. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $91,222 per year, or $43.9 per hour.
Genesys Developer (Chatbot & CX) ___ Remote __ Contract

Genesys Developer (Chatbot & CX) ___ Remote __ Contract

Acestack

Cincinnati, OH • Remote

Contractor

Posted 4 days ago

Job description

Role: Genesys Developer (Chatbot & CX)

Location: 100% Remote

Long Term Contract - W2 / C2C

Job Overview:

We are seeking a skilled Genesys Developer with hands-on experience in Chatbot integration, Customer Experience (CX) optimization, and Genesys Cloud/Genesys Engage platforms. The ideal candidate will design and develop customer-centric contact center solutions leveraging AI-based bots, IVR flows, and digital channels to enhance user engagement and business outcomes.

Key Responsibilities:
  • Design, develop, and deploy Genesys Cloud CX solutions including chatbots, voicebots, and digital channels (chat, SMS, email, etc.)
  • Build and maintain Dialogflows, Architect call flows, and IVR configurations
  • Integrate chatbots and AI services (Google Dialogflow, Amazon Lex, etc.) with Genesys
  • Collaborate with UX/UI and business teams to enhance customer journey mapping
  • Implement API integrations with backend systems for real-time data access
  • Troubleshoot and optimize Genesys call flows, bot behavior, and performance
  • Monitor customer interactions and propose improvements to CX strategy
  • Stay up to date with Genesys Cloud CX features, releases, and best practices
Required Skills & Experience:
  • Overall IT Experience: 8-12+ Years
  • 4+ years of experience as a Genesys Developer (Cloud or Engage)
  • Strong hands-on experience with Genesys Cloud CX, Architect, and IVR development
  • Proficiency with Chatbot frameworks like Google Dialogflow, Amazon Lex, or Genesys Bot Flow
  • Solid understanding of CX principles and ability to design engaging customer journeys
  • Experience integrating with REST APIs, web services, and CRM tools
  • Knowledge of JavaScript or Python for bot and API scripting (preferred)
  • Experience with call routing, IVR design, queue management, and reporting
  • Strong communication skills and ability to work with cross-functional teams
Nice to Have:
  • Genesys Certifications (Genesys Cloud CX Developer or similar)
  • Exposure to AI/ML integration in contact center use cases
  • Knowledge of Speech Analytics, Sentiment Analysis tools

If interested to apply: please share resume to sanghab@acestackllc.com

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About AceStack

Sourced by ZipRecruiter

AceStack is a global IT consulting & Staffing agency. We deal in Health care (Nursing, Allied, Clinical/Non-clinical) Staffing, Engineering Staffing & I.T. Staffing. Founded in 2017 in New Jersey, AceStack has reported consistent growth and profit every year and carries zero debt. AceStack consultants are placed across USA, Canada, Mexico, and Asia. In addition to our headquarters in New Jersey – USA, we also have offices in Canada, Noida, and Ahmedabad. AceStack’s exceptionally high-touch service keeps our clients satisfied and our Consultants/Travelers engaged. We believe in investing in our Consultants/Clients in a variety of ways. We employ AceStack ambassador who helps guide Consultants through the on-boarding process and ensure the transition into their new role with our Client is seamless. We also have dedicated Consultant care representatives located throughout our organization who provide the same level of attention throughout our Consultant’s tenure. Due to this level of attention and care, AceStack enjoys not only one of the highest retention rates in the staffing industry but also one of the highest redeployment rates in the industry.

Company size

51 - 200 Employees

Headquarters location

NJ, US

Year founded

2017

Social media

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