ZipRecruiter

Log In

1

Gainsight Jobs (NOW HIRING)

Protingent

Gainsight Administrator

San Francisco, CA · On-site

$45 - $50/hr

Gainsight Administrator Position Description : Protingent Staffing has an exciting contract Gainsight Administrator with our client located in San Francisco Bay Area. * As a member of the Customer ...

Trimble

Gainsight Operations Analyst

Westminster, CO · On-site

Our Gainsight CS instance is fully implemented and operational, and we are now transitioning from foundational setup to high-velocity optimization. We are seeking a strategic, hands-on Gainsight SME ...

Trimble

Gainsight Operations Analyst

Atlanta, GA · On-site

Our Gainsight CS instance is fully implemented and operational, and we are now transitioning from foundational setup to high-velocity optimization. We are seeking a strategic, hands-on Gainsight SME ...

ASK Consulting

Be Seen First

Gainsight Administrator (277304)

OR · Remote

$40 - $45/hr

Gainsight Administrator Location: SFC, CA (Fully remote candidates but preference for candidates in the San Francisco Bay Area) Duration: 07 Months (Fixed End Date: January 29, 2027 but possibility ...

Gainsight

Strategic Engagement Manager

New York, NY · Remote

Gainsight is the AI-powered retention engine behind the world's most customer-centric companies. The Gainsight CustomerOS platform orchestrates the customer journey from onboarding to outcomes to ...

Gainsight

Customer Account Manager

New York, NY · Remote

Gainsight is the AI-powered retention engine behind the world's most customer-centric companies. The Gainsight CustomerOS platform orchestrates the customer journey from onboarding to outcomes to ...

Gainsight

Strategic Engagement Manager

OR · Remote

Gainsight is the AI-powered retention engine behind the world's most customer-centric companies. The Gainsight CustomerOS platform orchestrates the customer journey from onboarding to outcomes to ...

Gainsight

Customer Account Manager

OR · Remote

Gainsight is the AI-powered retention engine behind the world's most customer-centric companies. The Gainsight CustomerOS platform orchestrates the customer journey from onboarding to outcomes to ...

Gainsight

Strategic Corporate Finance Partner

New York, NY · Remote

$120K - $145K/yr

Gainsight is the AI-powered retention engine behind the world's most customer-centric companies. The Gainsight CustomerOS platform orchestrates the customer journey from onboarding to outcomes to ...

Gainsight

Director of Communications

OR · Remote

Gainsight is the AI-powered retention engine behind the world's most customer-centric companies. The Gainsight CustomerOS platform orchestrates the customer journey from onboarding to outcomes to ...

Gainsight

Director of Communications

New York, NY · Remote

Gainsight is the AI-powered retention engine behind the world's most customer-centric companies. The Gainsight CustomerOS platform orchestrates the customer journey from onboarding to outcomes to ...

Gainsight

Technical Project Manager

Uniondale, NY · Remote

$71K - $91K/yr

Gainsight is the retention engine behind the world's most customer-centric companies. The Gainsight CustomerOS platform orchestrates the customer journey from onboarding to outcomes to advocacy. More ...

Gainsight

Director of Content Marketing

OR · Remote

Gainsight is the AI-powered retention engine behind the world's most customer-centric companies. The Gainsight CustomerOS platform orchestrates the customer journey from onboarding to outcomes to ...

Gainsight

Director of Content Marketing

New York, NY · Remote

Gainsight is the AI-powered retention engine behind the world's most customer-centric companies. The Gainsight CustomerOS platform orchestrates the customer journey from onboarding to outcomes to ...

Gainsight

Technical Project Manager

OR · Remote

$71K - $91K/yr

Gainsight is the retention engine behind the world's most customer-centric companies. The Gainsight CustomerOS platform orchestrates the customer journey from onboarding to outcomes to advocacy. More ...

IMR Soft Llc

Gainsight Solution Architect

Weston, FL · Remote

$64.50 - $85/hr

Gainsight Solution Architect Location: Weston, Florida or Remote Opportunity Job Type: Long Term Contract Education: Bachelor's or Master's in Comp. Science, IT, or related Architects Gainsight ...

next page

Showing results 1-20

People also search for

All JobsGainsight Jobs

Gainsight information

See salary details

$53.5K

$108.4K

$191K

How much do gainsight jobs pay per year?

As of Jun 6, 2026, the average yearly pay for gainsight in the United States is $108,384.00, according to ZipRecruiter salary data. Most workers in this role earn between $87,500.00 and $123,500.00 per year, depending on experience, location, and employer.

What is a Gainsight job?

A Gainsight job typically involves working with the Gainsight platform, a customer success management tool that helps businesses improve customer retention and drive growth. Professionals in this role often manage customer data, analyze trends, and implement strategies to enhance the customer experience. Common positions include Gainsight Administrator, Customer Success Manager, and Gainsight Analyst. Responsibilities may include configuring the platform, creating reports, and automating workflows. Strong analytical skills and experience with CRM tools like Salesforce are often required.

What are the key skills and qualifications needed to thrive in the Gainsight position, and why are they important?

To thrive in a Gainsight Administrator or Gainsight Specialist role, you need a strong background in customer success processes, data analysis, and CRM system management, typically supported by experience with SaaS platforms. Expertise with the Gainsight platform, Salesforce integration, and relevant certifications (such as Gainsight Admin Certification) are highly desirable. Strong problem-solving abilities, communication skills, and the ability to collaborate with cross-functional teams help individuals excel in this position. These competencies enable the effective implementation and optimization of customer success initiatives, directly impacting client retention and satisfaction.

What are some typical responsibilities of a Gainsight Administrator within a customer success team?

A Gainsight Administrator is typically responsible for configuring and maintaining the Gainsight platform, ensuring seamless integration with other tools like CRM systems. Daily tasks often include building customer health scorecards, managing automated workflows, and creating insightful dashboards or reports to support customer success initiatives. Gainsight Admins work closely with CSMs (Customer Success Managers), sales, and technical teams to translate business requirements into effective system solutions. This collaborative and analytical role is essential for driving proactive customer engagement and delivering actionable insights to support long-term account health.

More about Gainsight jobs
What cities are hiring for Gainsight jobs? Cities with the most Gainsight job openings:
What states have the most Gainsight jobs? States with the most job openings for Gainsight jobs include:
What job categories do people searching Gainsight jobs look for? The top searched job categories for Gainsight jobs are:
Gainsight jobs near you
Infographic showing various Gainsight job openings in the United States as of May 2026, with employment types broken down into 98% Full Time, 1% Part Time, and 1% Contract. Highlights an 49% Physical, 2% Hybrid, and 49% Remote job distribution, with an average salary of $108,384 per year, or $52.1 per hour.
Gainsight Administrator

Gainsight Administrator

Protingent

San Francisco, CA • On-site

$45 - $50/hr

Contractor

Medical, Retirement, PTO

Posted 5 days ago

Job description

Job Description
Job Title: Gainsight Administrator
Position Description: Protingent Staffing has an exciting contract Gainsight Administrator with our client located in San Francisco Bay Area.
Job Description:
  • As a member of the Customer Success Operations team, you will collaborate cross-functionally to translate Customer Success strategy into system configurations, business rules, and automated processes.
  • You will ensure Gainsight and integrated systems are configured according to best practices, operate efficiently, and support subscription customers throughout their lifecycle.
  • This role blends systems administration, business process design, and ongoing platform optimization.

Job Responsibilities:
  • Configure, deploy, and administer the Gainsight platform, including system configuration, reports, dashboards, rules engine, workflows, permissions, and integrations.
  • Partner with cross-functional stakeholders to gather business requirements and translate them into scalable Gainsight and CRM configurations.
  • Identify key metrics, data sources, and appropriate data frequency to support customer health, renewals, and lifecycle tracking.
  • Design and maintain business rules that analyze customer data and trigger proactive engagement.
  • Support rollout and documentation of Customer Success processes.
  • Provide day-to-day platform support, including troubleshooting, workflow updates, and user administration.
  • Monitor system performance, data integrity, and user activity; recommend and implement improvements.
  • Stay current on Gainsight releases and evaluate opportunities to adopt new features.

Job Qualifications:
  • 2+ years of experience as a Gainsight Administrator.
  • Hands-on experience with Gainsight (administrator or advanced end-user experience).
  • Experience working with Salesforce or similar CRM systems, including understanding core data structures.
  • Ability to translate business requirements into technical system configurations and workflows.
  • Understanding of Customer Success principles, including health scoring, churn risk, renewals, and lifecycle management.
  • Strong analytical thinking, attention to detail, and problem-solving skills.
  • Experience working cross-functionally and managing projects independently.
  • Excellent written and verbal communication skills.
Nice To Have:
  • 2-5 years of experience in Customer Success Operations, business analysis, or a related field.
  • CRM administration experience or certification.
  • Experience supporting SaaS or subscription-based business models.
  • Experience designing or refining customer health scoring frameworks.
  • Experience in reporting, dashboards, or data analysis.
  • Exposure to system integrations and automation tools.
  • Experience interacting with senior leadership or presenting operational insights.

Job Details:
  • Job Type: Contract
  • Pay Range: $45-$50 an hour.
  • Location: San Francisco Bay Area (Remote).

Benefits Package: Protingent offers competitive salaries, insurance plan options (HDHP plan or POS plan), education/certification reimbursement, pre-tax commuter benefits, Paid Time Off (PTO), and an administered 401k plan.
About Protingent: Protingent is an Award-Winning provider of top-tier Engineering and IT talent, trusted by companies at the forefront of innovation - from Software and Aerospace to AI, Clean Tech, Medical Devices, and Connected Technologies. We're passionate about making a positive impact by connecting exceptional talent with meaningful opportunities and helping our clients build the future.
Meet Your Recruiter
Arpita Khuntia

Apply