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Gainsight Jobs (NOW HIRING)

Strategic Corporate Finance Partner

OR ยท Remote

$120K - $145K/yr

Gainsight is the AI-powered retention engine behind the world's most customer-centric companies. The Gainsight CustomerOS platform orchestrates the customer journey from onboarding to outcomes to ...

Customer Advisor

OR ยท Remote

Gainsight is the AI-powered retention engine behind the world's most customer-centric companies. The Gainsight CustomerOS platform orchestrates the customer journey from onboarding to outcomes to ...

Gainsight is the AI-powered retention engine behind the world's most customer-centric companies. The Gainsight CustomerOS platform orchestrates the customer journey from onboarding to outcomes to ...

Gainsight is the AI-powered retention engine behind the world's most customer-centric companies. The Gainsight CustomerOS platform orchestrates the customer journey from onboarding to outcomes to ...

Senior Contracts Manager

New York, NY ยท Remote

$125K - $135K/yr

Gainsight is the AI-powered retention engine behind the world's most customer-centric companies. The Gainsight CustomerOS platform orchestrates the customer journey from onboarding to outcomes to ...

Gainsight is the AI-powered retention engine behind the world's most customer-centric companies. The Gainsight CustomerOS platform orchestrates the customer journey from onboarding to outcomes to ...

Gainsight is the AI-powered retention engine behind the world's most customer-centric companies. The Gainsight CustomerOS platform orchestrates the customer journey from onboarding to outcomes to ...

Senior Accounting Analyst

Concord, NC ยท Remote

$77K - $97K/yr

Gainsight is the AI-powered retention engine behind the world's most customer-centric companies. The Gainsight CustomerOS platform orchestrates the customer journey from onboarding to outcomes to ...

Gainsight is the AI-powered retention engine behind the world's most customer-centric companies. The Gainsight CustomerOS platform orchestrates the customer journey from onboarding to outcomes to ...

Gainsight is the AI-powered retention engine behind the world's most customer-centric companies. The Gainsight CustomerOS platform orchestrates the customer journey from onboarding to outcomes to ...

Develop reports and dashboards (in Gainsight, and other systems as needed) to facilitate the analysis of customer data and drive actions to proactively manage retention and customer risk across our ...

M&A Business Analyst Lead current-state discovery and process mapping across Professional Services and Customer Success platforms, including Clarizen, Gainsight, and Salesforce. Define the future ...

Use R365, Gainsight, Salesforce, Domo, Gong, and dashboards to monitor usage, module adoption, and financial outcomes, and to prioritize actions across your portfolio. Executive & Cross-Functional ...

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Gainsight information

See salary details

$53.5K

$108.4K

$191K

How much do gainsight jobs pay per year?

As of Jun 9, 2026, the average yearly pay for gainsight in the United States is $108,384.00, according to ZipRecruiter salary data. Most workers in this role earn between $87,500.00 and $123,500.00 per year, depending on experience, location, and employer.

What is a Gainsight job?

A Gainsight job typically involves working with the Gainsight platform, a customer success management tool that helps businesses improve customer retention and drive growth. Professionals in this role often manage customer data, analyze trends, and implement strategies to enhance the customer experience. Common positions include Gainsight Administrator, Customer Success Manager, and Gainsight Analyst. Responsibilities may include configuring the platform, creating reports, and automating workflows. Strong analytical skills and experience with CRM tools like Salesforce are often required.

What are the key skills and qualifications needed to thrive in the Gainsight position, and why are they important?

To thrive in a Gainsight Administrator or Gainsight Specialist role, you need a strong background in customer success processes, data analysis, and CRM system management, typically supported by experience with SaaS platforms. Expertise with the Gainsight platform, Salesforce integration, and relevant certifications (such as Gainsight Admin Certification) are highly desirable. Strong problem-solving abilities, communication skills, and the ability to collaborate with cross-functional teams help individuals excel in this position. These competencies enable the effective implementation and optimization of customer success initiatives, directly impacting client retention and satisfaction.

What are some typical responsibilities of a Gainsight Administrator within a customer success team?

A Gainsight Administrator is typically responsible for configuring and maintaining the Gainsight platform, ensuring seamless integration with other tools like CRM systems. Daily tasks often include building customer health scorecards, managing automated workflows, and creating insightful dashboards or reports to support customer success initiatives. Gainsight Admins work closely with CSMs (Customer Success Managers), sales, and technical teams to translate business requirements into effective system solutions. This collaborative and analytical role is essential for driving proactive customer engagement and delivering actionable insights to support long-term account health.

More about Gainsight jobs
What cities are hiring for Gainsight jobs? Cities with the most Gainsight job openings:
What states have the most Gainsight jobs? States with the most job openings for Gainsight jobs include:
Infographic showing various Gainsight job openings in the United States as of June 2026, with employment types broken down into 98% Full Time, 1% Part Time, and 1% Contract. Highlights an 45% Physical, 3% Hybrid, and 52% Remote job distribution, with an average salary of $108,384 per year, or $52.1 per hour.
Strategic Corporate Finance Partner

Strategic Corporate Finance Partner

Gainsight

OR โ€ข Remote

$120K - $145K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago


Job description

We're building the AI-driven future of customer success, from retention to growth!

Gainsight is the AI-powered retention engine behind the world's most customer-centric companies. The Gainsight CustomerOS platform orchestrates the customer journey from onboarding to outcomes to advocacy. More than 2,000 companies trust Gainsight's applications and AI agents to drive learning, adoption, community connection, and success for their customers. To explore how our suite of solutions is shaping the future of customer success, check out the link.

About This Role:

We're looking for a full-time Strategic Corporate Finance Partner to join our Finance team reporting to the Director, GTM Finance. This role is a remote role based in The United States.

In this role, you'll play a key role in driving data-backed financial strategy and decision-making by delivering financial modeling, insightful analyses, and interpreting key business and financial trends to guide company growth. This is a great opportunity for someone who thrives in a fast-paced, analytical environment and enjoys working cross-functionally with teams like Finance, executive leadership, and business stakeholders. The ideal candidate brings strong skills in financial modeling, data analysis, and strategic thinking.

What You'll Do:

  • Support Company-Wide Planning & Forecasting. Play a critical role in Gainsight's annual operating plan (AOP), long-range plan (LRP), and quarterly re-forecast cycles. You'll partner cross-functionally with department heads to set targets, pressure-test assumptions, and ensure financial plans are grounded in business reality. Own revenue and cash flow forecasting end-to-end, continuously refining models to improve accuracy and timeliness.

  • Own the 5-Year Strategic Plan. Serve as the primary steward of Gainsight's long-range financial model. This includes translating qualitative strategic initiatives into quantitative financial outcomes, stress-testing scenarios, and presenting a compelling narrative to senior leadership, the board, and Vista Equity Partners, Gainsight's private equity owner and one of the world's leading technology-focused investment firms

  • Deliver Executive & Board-Level Reporting. Prepare and present monthly and quarterly financial performance packages for the executive team and Board of Directors. You'll go beyond the numbers - identifying key variances from plan, explaining the "why" behind trends, and recommending corrective actions where needed

  • Support Investor Relations & M&A. Assist in preparing Board decks, Vista Equity Partners reporting, and industry benchmarking analyses. When M&A opportunities arise, you'll contribute to financial due diligence, target modeling, and integration planning, bringing rigor and speed to high-stakes decisions

  • Integrate AI Into the Finance Function. Champion the use of AI tools and automation to improve the speed, accuracy, and scalability of FP&A processes. Whether it's leveraging Gainsight's own AI capabilities or external tools, you'll help modernize how Finance operates and delivers insights.

This is not a complete list of responsibilities, and the scope of the role may evolve with the needs of the team and business. This role will require occasional travel for team meetings, training, or company events.

What We're Looking For:

  • 5+ years of progressive FP&A or strategic finance experience in high-growth or dynamic environments; investment banking or experience at a private equity owned software company a plus

  • Strong financial modeling, analytical, and problem-solving skills with the ability to independently see issues through to resolution

  • Self-driven and detail-oriented with an extreme ownership mentality

  • Best-in-class attention to detail and unwavering commitment to accuracy

  • Strong enthusiasm and/or experience with artificial intelligence and integrating into finance functions

  • Bachelor's Degree in Finance or related discipline

Why You'll Love It Here:

Gainsight is a place where innovation is shaped through collaboration, curiosity, and a shared focus on solving real-world problems. With a growing suite of products across customer success, product experience, community, education, and AI-powered relationship intelligence, we continue to evolve with the needs of our customers. When people with diverse strengths, a strong sense of community, and true passion for our mission come together, they drive greater impact and create lasting value. What underpins it all is a culture that offers the stability, trust, and support that people need - not just to do the job, but to show up as themselves and feel connected to the work they do. Gainsters love working here for several reasons. Here are a few:

Our Compensation and Benefits: At Gainsight, we believe great work happens when teammates feel fully supported.

  • The starting base salary range for this role is $120,000 - $145,000 USD annually. This role is also eligible for commission based on performance and participation in Gainsight's equity program. Actual compensation may vary based on factors such as skills, experience, and location.

  • We offer a comprehensive benefits package including fully covered medical premiums (employee-only), flexible PTO, 401(k) plan, dental and vision coverage, and remote work options. Additional benefits include a $10,000 lifetime fertility stipend and access to coworking spaces around the globe. You'll also enjoy dedicated Recharge Holidays - one long weekend each quarter to relax and reset.

Our Core Values: We are guided by our values and our mission to be living proof you can win in business while being Human-First. Learn more here.

Our Growth Opportunities: From mentoring to career development opportunities, we're passionate about helping our teammates learn, grow, and thrive.

Our Parody Videos: No explanation needed. Just watch them here!

If this sounds like the right role for you, we'd love to hear from you.

Additional Information:

We're committed to creating an inclusive, fair, and transparent hiring process. As an equal opportunity employer, we celebrate diversity and are committed to creating a welcoming experience for all candidates.

If you require accommodations or have questions about how your personal data will be used during the hiring process, please contact recruiting@gainsight.com.

If you are based in San Francisco, we will consider qualified applicants with arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance.