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Engage Cx Jobs in Indiana (NOW HIRING)

Carrier

Continuous Improvement Engineer

Indianapolis, IN · On-site

$64K - $129K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Apply Cx Operating System, focusing on Goal Deployment, Daily Management, and Problem Solving ... engage in the hiring process, please contact us at Carrier.Recruiting@carrier.com. We will make ...

Whistleexpresscarwash

Team Member

Jasper, IN

$11 - $14/hr

Engage with customers professionally to ensure a positive experience and encourage Google reviews. * Manage member accounts, including cancellations, plan changes, and overall member experience (CX)

Whistleexpresscarwash

Team Member

Hammond, IN

$11.75 - $15.25/hr

Engage with customers professionally to ensure a positive experience and encourage Google reviews. * Manage member accounts, including cancellations, plan changes, and overall member experience (CX)

Whistleexpresscarwash

Team Member

Jeffersonville, IN · On-site

$11.75 - $15/hr

Engage with customers professionally to ensure a positive experience and encourage Google reviews. * Manage member accounts, including cancellations, plan changes, and overall member experience (CX)

Whistleexpresscarwash

Team Member

Versailles, IN

$11.25 - $14.50/hr

Engage with customers professionally to ensure a positive experience and encourage Google reviews. * Manage member accounts, including cancellations, plan changes, and overall member experience (CX)

Whistleexpresscarwash

Team Member

Jeffersonville, IN

$11.75 - $15/hr

Engage with customers professionally to ensure a positive experience and encourage Google reviews. * Manage member accounts, including cancellations, plan changes, and overall member experience (CX)

Whistleexpresscarwash

Team Member

New Albany, IN

$11.25 - $14.50/hr

Engage with customers professionally to ensure a positive experience and encourage Google reviews. * Manage member accounts, including cancellations, plan changes, and overall member experience (CX)

Whistleexpresscarwash

Team Member

Jasper, IN

$11 - $14/hr

Engage with customers professionally to ensure a positive experience and encourage Google reviews. * Manage member accounts, including cancellations, plan changes, and overall member experience (CX)

Whistleexpresscarwash

Team Member

Jeffersonville, IN

$9.20 - $14/hr

Engage with customers professionally to ensure a positive experience and encourage Google reviews. * Manage member accounts, including cancellations, plan changes, and overall member experience (CX)

Whistleexpresscarwash

Team Member

Lagrange, IN

$10.25 - $13.25/hr

Engage with customers professionally to ensure a positive experience and encourage Google reviews. * Manage member accounts, including cancellations, plan changes, and overall member experience (CX)

Genesys

  • Medical

  • Dental

  • Vision

  • Retirement

Engage healthcare executives and key stakeholders to align CX and AI solutions with organizational priorities and patient experience goals * Design and position tailored solutions that address ...

Whistleexpresscarwash

Team Member

Jeffersonville, IN

$11.75 - $15/hr

Engage with customers professionally to ensure a positive experience and encourage Google reviews. * Manage member accounts, including cancellations, plan changes, and overall member experience (CX)

Whistleexpresscarwash

Team Member

Lagrange, IN

$10.25 - $13.25/hr

Engage with customers professionally to ensure a positive experience and encourage Google reviews. * Manage member accounts, including cancellations, plan changes, and overall member experience (CX)

Genesys

  • Medical

  • Dental

  • Vision

  • Retirement

Identify, research, and engage key decision-makers within Strategic and Enterprise organizations ... Clearly articulate the value of Genesys Cloud and CX solutions aligned to customer challengesand ...

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Engage Cx information

What does an Engage Cx do?

Engage Cx professionals are responsible for managing customer interactions across multiple channels, analyzing feedback and engagement data, and implementing strategies to improve customer satisfaction. Daily tasks may include responding to customer inquiries, collaborating with sales and support teams, and using CRM systems to track engagement metrics. You may also participate in developing customer loyalty programs and provide valuable insights to improve products or services. The role often involves a mix of independent work and teamwork, providing opportunities to directly influence the customer experience and company growth.

What is an Engage Cx?

An Engage Cx job typically involves managing customer experiences and interactions to enhance satisfaction and loyalty. Professionals in this role focus on customer engagement strategies, communication, and support across various channels. They analyze customer feedback, implement engagement initiatives, and collaborate with teams to improve the overall customer journey. Strong communication skills and a customer-centric mindset are essential for success in this role.

What skills and qualifications are needed for an Engage Cx?

To thrive as an Engage Cx (Customer Experience) professional, you need expertise in customer relationship management, data analysis, and a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer engagement tools, and relevant certifications in customer service or experience management are typically required. Exceptional communication, empathy, and problem-solving abilities are soft skills that set top candidates apart. These competencies are vital for building strong customer relationships, resolving issues efficiently, and driving customer loyalty in a competitive market.

What is a typical day at Engage Cx?

A typical day at Engage Cx involves engaging with customers through various communication channels such as chat, email, or phone to resolve issues and provide support. Employees often follow scripts or guidelines, utilize customer relationship management (CRM) tools, and focus on delivering a positive customer experience. The role may require adherence to schedules, performance metrics, and ongoing training to stay updated on products and policies.

What are popular job titles related to Engage Cx jobs in Indiana?

For Engage Cx jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Engage Cx jobs in Indiana look for?

The top searched job categories for Engage Cx jobs in Indiana are:

What cities in Indiana are hiring for Engage Cx jobs?

Cities in Indiana with the most Engage Cx job openings:

Engage Cx jobs near you
Infographic showing various Engage Cx job openings in Indiana as of August 2026, with employment types broken down into 57% Full Time, and 43% Contract. Highlights an 74% In-person, and 26% Remote job distribution.

Continuous Improvement Engineer

Carrier

Indianapolis, IN • On-site

$64K - $129K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Carrier rating

7.2

Company rating: 7.2 out of 10

Based on 47 frontline employees who took The Breakroom Quiz

322nd of 489 rated machine equipment manufacturers

Job description

About Carrier
Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.
About this role
In this role as a Continuous Improvement Engineer, you'll be an integral member of the Indianapolis Carrier Excellence (Cx) Team and work alongside industrial engineers, operations, and manufacturing engineers to identify, implement, and sustain process improvements.
Key Responsibilities
  • Apply Cx Operating System, focusing on Goal Deployment, Daily Management, and Problem Solving
  • Utilize Lean and Six Sigma methodologies to drive best class processes while working to become a recognized Cx Practitioner
  • Drive measurable improvements that support goals for safety, customer, delivery, cost and productivity.
  • Analyze demand and model mix to optimize product flow through fabrication and multiple assembly lines
  • Analyze current processes to identify and remove waste and reduce process variation

Required Qualifications
  • Bachelor's Degree
  • 2+ years of experience in continuous improvement, industrial engineering, or manufacturing operations.
  • 2+ years of experience applying Lean manufacturing and Six Sigma principles.

Preferred Qualifications
  • Analytical thinking skills and problem-solving abilities
  • Understanding of Lean and Six Sigma principles and systems thinking to effectively lead the projects and process improvement initiatives
  • Previous experience in a manufacturing environment
  • Demonstrated analytical, decision making, and problem-solving skills
  • Microsoft Excel, Word, PowerPoint
  • Effective at working with stakeholders at all organization levels
  • Excellent communication skills and the ability to convey complex ideas simply
  • Ability to prioritize and manage multiple priorities gracefully under pressure
  • Demonstrated leadership and motivation in a complex work environment
  • Project management skills and comfortable communicating at all levels of management and with external customers and suppliers
  • Highly motivated, organized and flexible individual that is customer and results focused

Pay Range
The annual salary for this position is between $64,500.00 - $129,500.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.
Other Compensation
This position may be entitled to short-term cash incentives, subject to plan requirements.
Benefits
Employees are eligible for benefits, including:
  • Health Care Benefits: Medical, Dental, Vision; Wellness incentives
  • Retirement Benefits
  • Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
  • Disability: Short-term and long-term disability
  • Life Insurance and Accidental Death and Dismemberment
  • Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
  • Tuition Assistance

To learn more about our benefits offering, please click here Work with us | Carrier CorporateThe specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.
Carrier EEO Statement and Accommodations Process
Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at Carrier.Recruiting@carrier.com. We will make every effort to meet your needs in accordance with applicable laws.
Application Deadline
Applications will be accepted for at least 3 days from Job Posting Date: 6 August 2026
Job Applicant's Privacy Notice
Please click on the link to review the Job Applicant Privacy Notice.
Use of AI
Technology-enabled tools may support parts of the recruitment process, with oversight by people.

What Carrier employees say

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Hours and flexibility

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About Carrier

Sourced by ZipRecruiter

Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

Industry

Construction materials wholesalers

Company size

10,000+ Employees

Headquarters location

Palm Beach Gardens, FL, US

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