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Senior Engage Cx Jobs (NOW HIRING)

MBP

Senior Cx Agent/Engineer (Full-Time)

New Haven, CT · On-site

$105K - $144K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

MBP is seeking a Senior Cx Agent/Engineer to join our team and provide commissioning expertise on ... Strong verbal communication skills, with the ability to engage confidently with owners, designers ...

MBP

Senior Cx Agent/Engineer (Full-Time)

New Haven, CT · On-site

$105K - $144K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

MBP is seeking a Senior Cx Agent/Engineer to join our team and provide commissioning expertise on ... Strong verbal communication skills, with the ability to engage confidently with owners, designers ...

Virtusa Corporation

CX Practice Leader

Piscataway, NJ · On-site

$170K/yr

Engage with senior client stakeholders as a trusted advisor on digital experience, customer journey ... Lead CX maturity assessments, roadmap development, and platform evaluations. Solution Design ...

Gusto

People Partner Lead, CX

Denver, CO · On-site

$158.30 - $195.24/hr

We expect all team members to actively engage with AI tools relevant to their role and grow their ... About the Role We're looking for a senior People Business Partner to support our Customer ...

Gusto, Inc.

People Partner Lead, CX

Scottsdale, AZ · On-site

$168K/yr

We expect all team members to actively engage with AI tools relevant to their role and grow their ... About the Role: We're looking for a senior People Business Partner to support our Customer ...

Gusto

People Partner Lead, CX

Scottsdale, AZ · On-site

$158.30 - $195.24/hr

We expect all team members to actively engage with AI tools relevant to their role and grow their ... About the Role We're looking for a senior People Business Partner to support our Customer ...

NICE

Senior Product Manager, CX

Sandy, UT · Hybrid

$120K - $158K/yr

Senior Product Manager - Agentic Engagement Plane . So, what's the role all about? NiCE is looking ... Excellent communication skills-able to engage effectively from executive leadership to individual ...

NICE

Senior Product Manager, CX

Sandy, UT · On-site

$120K - $158K/yr

Senior Product Manager - Agentic Engagement Plane . So, what's the role all about? NiCE is looking ... Excellent communication skills-able to engage effectively from executive leadership to individual ...

Global Career Website

CX Strategy Senior Consultant

OR · On-site +1

  • Medical

  • PTO

Job Purpose Astound Digital is seeking a dynamic CX Strategist to serve as a high-level advisor and ... Engage with business stakeholders to understand their needs, provide expert advice, and ensure ...

Amazon

Senior Business Development, Telecom CX

Dallas, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Key job responsibilities Engage with senior Telecom CX executives and Contact Center leaders to create baseline, gap assessment and To-be state. Understand and communicate Telecom Enterprise ...

Amazon

Sr. Digital Strategist, IDC CX Digital Strategy

New York, NY · On-site

$89K - $103K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... CX) team within the Integrated Demand Center (IDC). In this role, you will design end-to-end ... You'll lead the strategic vision for how we engage customers across their lifecycle, organizing ...

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Senior Engage Cx information

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How much do senior engage cx jobs pay per year?

As of Aug 18, 2026, the average yearly pay for senior engage cx in the United States is $80,287.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $103,000.00 per year, depending on experience, location, and employer.
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Senior Engage Cx jobs near you
Infographic showing various Senior Engage Cx job openings in the United States as of August 2026, with employment types broken down into 76% Full Time, 22% Part Time, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $80,287 per year, or $38.6 per hour.

Senior Cx Agent/Engineer (Full-Time)

MBP

New Haven, CT • On-site

$105K - $144K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Overview
Are you passionate about delivering high-performing buildings that support energy efficiency, sustainability, and occupant comfort? Are you looking for a meaningful role where your technical skills in building systems make a measurable impact?
MBP is seeking a Senior Cx Agent/Engineer to join our team and provide commissioning expertise on large-scale and complex higher education projects. This is an opportunity to leverage your technical skills and leadership experience while supporting client initiatives.
If you have five to ten years of experience in the design, analysis, or commissioning of commercial mechanical, electrical, and plumbing systems and are looking to focus on projects of significance, we want to hear from you. This role offers a rewarding long-term career with the option to grow into future leadership roles.
Responsibilities
What You'll Do:
As a Senior Commissioning Agent/Engineer at MBP, you will play a key role in delivering high-quality commissioning services that improve building performance, reduce lifecycle costs, and support long-term sustainability for our clients' facilities. You will work closely with owners, architects, contractors, and our internal commissioning teams to execute project-specific Cx activities in alignment with industry best practices.
Your responsibilities will include:
  • Lead Cx Projects: Serve as the commissioning authority on major projects for new construction, major renovations, and existing buildings; verifying adherence to quality standards, timelines, and client expectations. Complete the entire scope of work from early design into construction and through the warranty phase.
  • Client Engagement: Build and maintain strong relationships with clients, acting as their subject matter expert for their commissioning needs.
  • Proposal Development: Assist the service line in the development of scope and fee proposals, apply creative writing skills to enhance marketing proposals to be customized to the project pursuit.

This role is ideal for someone who enjoys hands-on work, values technical problem-solving, and thrives in a collaborative environment where their expertise directly contributes to project success.
Qualifications
What We Are Looking For:
Experience:
  • Acted as lead Cx Agent for four or more projects greater than 50,000 square feet, inclusive of design, construction, acceptance, and occupancy phase services.
  • Significant experience commissioning commercial mechanical/HVAC, building automation, plumbing, and electrical systems, including field observations, testing and balancing, functional performance testing, and troubleshooting operational issues.
  • Proven ability to evaluate integrated system performance, not just individual equipment operation. Experience investigating root causes when systems do not perform as intended, rather than simply documenting deficiencies.
  • Experience with managing the scope of financial performance of projects.
  • Experience with college and university projects preferred
  • Experience on projects exceeding $20 million in construction value

Education/Knowledge:
  • Minimum two-year HVAC technology degree or equivalent knowledge through practical experience
  • Thorough understanding of mechanical engineering principles as applied to HVAC systems
  • Ability to articulate the commissioning process as defined by ASHRAE Standard 202

Preferred Certifications:
  • Professional Engineer (PE) license preferred but not required.
  • Certified Commissioning Professional (CCP) certification through the Building Commissioning Certification Board (BCCB) or meet the qualifications needed to take and pass the CCP certification exam within the first six months.

Skills and Abilities:
  • Communication: Strong verbal communication skills, with the ability to engage confidently with owners, designers, contractors, and MBP team members. Excellent written communication skills to prepare clear, concise, and technically accurate documentation for a non-technical audience.
  • Problem Solving: Demonstrated ability to assess field conditions, identify root causes of performance issues, and provide practical, technically sound recommendations.
  • Design Review Skills: Ability to review construction drawings, details, and specifications for legibility, completeness, and consistency with the Owner's Project Requirements (OPR), appropriate coordination among the disciplines, inconsistencies, or performance concerns.
  • Field Observation & Documentation: Experience performing construction-phase BECx services or Construction Administration, including field observations, detailed issue documentation, and collaboration with the project team to develop and verify corrective actions.
  • Organizational Skills: Ability to manage multiple priorities, maintain accurate documentation, and support Cx activities at various project stages.
  • Proficiency in Microsoft Office software (Word, Excel, PowerPoint)
  • Ability to work in high-pressure environments while maintaining composure and collaboration with the project team.
  • Physical capability to climb ladders, navigate construction sites, bend, stoop, and kneel.

Guidance/Responsibility:
  • Operate independently with limited direction, collaborating with project managers, principals-in-charge, and senior management
  • Accountable for managing mechanical commissioning aspects of projects within scope, budget, and schedule
  • Provide guidance and recommendations aligned with industry standards and project requirements
  • Influence strategic decisions regarding project execution while adhering to client objectives and MBP standards

Supervisory:
  • Supervise, train, and monitor quality of work performed by commissioning interns, technicians, agents, lead agents, engineers, and support staff assigned to projects
  • Offer mentorship and support to develop team capabilities

What We Offer
We're focused on providing the tools and support you need to succeed, both personally and professionally. MBP offers a comprehensive benefits package including 100% employer-paid medical, dental, vision, life, and disability insurance (for individual employees), a 401(k) profit-sharing plan, a health savings account with company contributions, competitive compensation with opportunities for semi-annual bonuses, and generous paid time off. We also provide unique perks like tuition assistance, student loan repayment, annual gym reimbursement, pet insurance, and paid volunteer time. Additional benefits include mental health resources, company-wide wellness activities, and training and development to support your professional growth. MBP also covers the costs associated with obtaining and maintaining certifications and licenses, such as PE, ASHRAE, Building Commissioning Association, Association of Energy Engineers, and more.
Status: Full-time
The base salary range for this position is $107,000.00 to $154,000.00. Actual compensation will be determined based on work location, qualifications, experience, job-related skills, and relevant education or training.
Applicants must be authorized to work in the U.S. without sponsorship.
MBP is an equal opportunity employer and does not discriminate on the basis of any legally protected status or characteristic. Protected veterans and individuals with disabilities are encouraged to apply.

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