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Entry Level Computer Support Specialist Jobs (NOW HIRING)

The GEO Group

Computer Support Specialist

Boulder, CO · On-site

$22.50/hr

Refers more complex problems to the appropriate support personnel or vendor. * Maintains Company ... Basic computer knowledge. * Ability to work with computers and the necessary software typically ...

The GEO Group

Computer Support Specialist

Boulder, CO · On-site

$22.50/hr

Basic computer knowledge. * Ability to work with computers and the necessary software typically ... Refers more complex problems to the appropriate support personnel or vendor. * Maintains Company ...

The GEO Group

Computer Support Specialist

Boulder, CO · On-site

$22.50/hr

Basic computer knowledge. * Ability to work with computers and the necessary software typically ... Refers more complex problems to the appropriate support personnel or vendor. * Maintains Company ...

SCHEELS

Computer Support Specialist

Fargo, ND · On-site

Preference for candidates with computer support experience Physical Requirements/Lifting Requirements: Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push ...

E-Logic INC

Computer Support Specialist

Houston, TX · On-site

Client support for personnel assigned to AFSFC Detachment 3. Services provided by the contractor can be broken into two segments, directed network support and customer service. As Defense Information ...

Insight Global

Desktop Support Specialist

Columbus, OH · On-site

$19 - $23/hr

The Desktop & Education Support Specialist works within a team to provide OTDI supported customers professional computer support services, including resolving software, hardware, and network issues.

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Entry Level Computer Support Specialist information

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How much do entry level computer support specialist jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for entry level computer support specialist in the United States is $26.64, according to ZipRecruiter salary data. Most workers in this role earn between $21.39 and $29.81 per hour, depending on experience, location, and employer.

What does an entry level computer support specialist do?

An Entry Level Computer Support Specialist helps users troubleshoot and resolve problems with their computer hardware, software, and networks. They typically respond to requests for technical assistance, either in person, over the phone, or via email. Their duties often include installing and configuring new systems, diagnosing issues, and providing step-by-step solutions to users. This role is ideal for individuals who are detail-oriented, have strong communication skills, and enjoy problem-solving. Entry level specialists may work in a variety of industries, supporting both internal staff and external customers.

What are the key skills and qualifications needed to thrive as an entry level computer support specialist, and why are they important?

To thrive as an Entry Level Computer Support Specialist, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a relevant associate degree or IT certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and standard operating systems like Windows and macOS is typically required. Strong problem-solving abilities, effective communication, and patience with users are valuable soft skills in this role. These skills and qualities are vital for efficiently resolving technical issues and ensuring a positive user experience.

What are some common challenges faced by entry level computer support specialists in their first year?

Entry level computer support specialists often encounter challenges such as troubleshooting unfamiliar technical issues, managing a high volume of support requests, and clearly communicating complex information to non-technical users. Adapting to various hardware and software environments, as well as learning company-specific processes, can also be demanding. However, these challenges provide valuable learning experiences and help build strong problem-solving and customer service skills.

What is the difference between Entry Level Computer Support Specialist vs Help Desk Technician?

AspectEntry Level Computer Support SpecialistHelp Desk Technician
Required CertificationsCompTIA A+ often preferredCompTIA A+ typically required
Work EnvironmentIn-office or remote technical supportHelp desk or call center support
Employer & Industry UsageIT departments, tech companies, small businessesIT service providers, corporate support centers
Common Search & Comparison IntentUnderstanding entry-level IT support rolesEntry-level help desk support roles

The Entry Level Computer Support Specialist and Help Desk Technician roles both serve as foundational IT support positions. While they share similar certifications and work environments, the Specialist may handle broader technical issues, whereas the Technician often focuses on customer support and troubleshooting via help desk systems. Both roles are essential for organizations seeking to maintain efficient IT operations at an entry level.

More about Entry Level Computer Support Specialist jobs

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What are the most commonly searched types of Computer Support Specialist jobs?

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What states have the most Entry Level Computer Support Specialist jobs?

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What job categories do people searching Entry Level Computer Support Specialist jobs look for?

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Entry Level Computer Support Specialist jobs near you
Infographic showing various Entry Level Computer Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $55,417 per year, or $26.6 per hour.

Computer Support Specialist

The GEO Group

Boulder, CO • On-site

$22.50/hr

Full-time

Posted 8 days ago

The GEO Group rating

7.4

Company rating: 7.4 out of 10

Based on 54 frontline employees who took The Breakroom Quiz

9th of 43 rated prisons

Job description

Overview

BI is one of the leading technology companies in Boulder, Colorado and the largest provider of innovative electronic monitoring solutions in the United States. We excel at proving technological solutions to over 1,000 agencies nationwide and allowing those agencies to fulfill their missions without worrying about the technical complexities.


Responsibilities

Summary

Acts as a liaison for information systems problem management.  Screens, diagnoses and/or refers inquiries and requests related to the performance and maintenance of personal computers and related systems

Primary Duties and Responsibilities

  • Answers inquiries and requests from both internal and external customers regarding issues with personal computers, standard operating systems, standard software packages, networking, and printers.
  • Performs first level troubleshooting to resolve basic problems. Refers more complex problems to the appropriate support personnel or vendor. 
  • Maintains Company database tracking incoming help desk requests, status and resolution.
  • Assists employees with cellular equipment tracking and support. Contacts cellular vendors to evaluate plans.  Recommends and executes vendor changes.
  • Creates users for internal Company database, makes modifications as needed.
  • Creates and maintains users in MS Exchange and Active Directory.
  • Performs other duties as assigned.

Qualifications

Minimum Requirements

  • High School diploma or GED required.
  • Associates Degree is Information Technology or related field preferred.
  • One to two years (1-2) related work experience preferred.
  • Excellent customer service and troubleshooting skills.
  • Attention to detail.
  • Ability to work under pressure.
  • Working knowledge of past and current versions of MS Windows Desktop Operating Systems.
  • Ability to type 20 wpm.
  • Knowledge of cellular plans, usage and vendors.
  • Basic knowledge of database maintenance.
  • Basic computer knowledge.
  • Ability to work with computers and the necessary software typically used by the department.
  • Current Driver’s License and the ability to safely operate a motor vehicle required for travel.
  • United States citizenship required.
  • Ability to pass a federal background check and obtain a suitability determination.

BI Incorporated

What The GEO Group employees say

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