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Entry Level Computer Support Specialist Jobs (NOW HIRING)

Assistance Plus

Family Support Specialist (FSS)

Benton, ME · On-site

$19 - $21/hr

The Family Support Specialist (FSS) will work with the behavioral health home team to ensure that ... Must be 18 years of age or older * Entry level computer skills * High school diploma or equivalent

Assistance Plus

Family Support Specialist (FSS)

Benton, ME · On-site

$19 - $21/hr

The Family Support Specialist (FSS) will work with the behavioral health home team to ensure that ... Must be 18 years of age or older * Entry level computer skills * High school diploma or equivalent

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How much do entry level computer support specialist jobs pay per hour?

As of Jul 9, 2026, the average hourly pay for entry level computer support specialist in the United States is $26.64, according to ZipRecruiter salary data. Most workers in this role earn between $21.39 and $29.81 per hour, depending on experience, location, and employer.

What does an Entry Level Computer Support Specialist do?

An Entry Level Computer Support Specialist helps users troubleshoot and resolve problems with their computer hardware, software, and networks. They typically respond to requests for technical assistance, either in person, over the phone, or via email. Their duties often include installing and configuring new systems, diagnosing issues, and providing step-by-step solutions to users. This role is ideal for individuals who are detail-oriented, have strong communication skills, and enjoy problem-solving. Entry level specialists may work in a variety of industries, supporting both internal staff and external customers.

What is the difference between Entry Level Computer Support Specialist vs Help Desk Technician?

AspectEntry Level Computer Support SpecialistHelp Desk Technician
Required CertificationsCompTIA A+ often preferredCompTIA A+ typically required
Work EnvironmentIn-office or remote technical supportHelp desk or call center support
Employer & Industry UsageIT departments, tech companies, small businessesIT service providers, corporate support centers
Common Search & Comparison IntentUnderstanding entry-level IT support rolesEntry-level help desk support roles

The Entry Level Computer Support Specialist and Help Desk Technician roles both serve as foundational IT support positions. While they share similar certifications and work environments, the Specialist may handle broader technical issues, whereas the Technician often focuses on customer support and troubleshooting via help desk systems. Both roles are essential for organizations seeking to maintain efficient IT operations at an entry level.

What are some common challenges faced by entry level computer support specialists in their first year?

Entry level computer support specialists often encounter challenges such as troubleshooting unfamiliar technical issues, managing a high volume of support requests, and clearly communicating complex information to non-technical users. Adapting to various hardware and software environments, as well as learning company-specific processes, can also be demanding. However, these challenges provide valuable learning experiences and help build strong problem-solving and customer service skills.

What Does an Entry-Level Computer Support Specialist Do?

An entry-level computer support specialist is an IT worker who installs software, maintains computer systems and related equipment, and offers technical support and troubleshooting help with the computers or network for which they are responsible. Your duties in this career include user training, and you are often on call to answer questions and solve IT problems for employees or clients. An entry-level computer support specialist generally handles their responsibilities as part of an IT department of a business, but you can also provide support as part of a third-party IT service provider.

What are the key skills and qualifications needed to thrive as an Entry Level Computer Support Specialist, and why are they important?

To thrive as an Entry Level Computer Support Specialist, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a relevant associate degree or IT certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and standard operating systems like Windows and macOS is typically required. Strong problem-solving abilities, effective communication, and patience with users are valuable soft skills in this role. These skills and qualities are vital for efficiently resolving technical issues and ensuring a positive user experience.
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Entry Level Computer Support Specialist jobs near you
Infographic showing various Entry Level Computer Support Specialist job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution, with an average salary of $55,417 per year, or $26.6 per hour.
Family Support Specialist (FSS)

Family Support Specialist (FSS)

Assistance Plus

Norridgewock, ME

$19 - $21/hr

Other

PTO

Re-posted 5 days ago

Job description

General Description of Responsibilities:

The Family Support Specialist (FSS) will work with the behavioral health home team to ensure that well-coordinated and integrated care is delivered to youth and families served. The FSS will provide leadership and technical assistance in developing and implementing the BHHO family support services. A willingness to share experiences with families, co-workers, and community providers is essential for success in this position.

The FSS is an individual who has three or more years of lived experience in parenting or in a parenting role (meaning biological parent or caregiver, foster parent or grandparent) with at least one child/youth that lived with you for three or more years who has emotional, developmental, behavioral, substance use or mental health concerns. The FSS is able and willing to articulate their lived experiences. The FSS has three or more years of lived experience whit that one child/youth in navigating the child serving systems of care such as childrens behavioral health, child welfare, special education or juvenile justice on behalf of that child.

Position Requirements:

  • Proof of vehicle insurance at $50K/$100K and a valid Maine drivers license
  • Must be 18 years of age or older
  • Entry level computer skills
  • High school diploma or equivalent
  • Parent/Family Peer certification or provisional

Benefits:

  • Mileage reimbursement
  • Flexible schedule
  • Paid time off
  • Working within 30 miles of your home
  • No vaccine requirement
  • Work/life balance
  • We continue to offer your job specific training's at no cost to you

Assistance Plus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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