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Entry Level Computer Support Specialist Jobs (NOW HIRING)

CYNET SYSTEMS

Computer Support Specialist

Albany, NY · On-site

$28 - $30/hr

Exposure to financial systems or enterprise support environments. * Some college coursework. * Computer science-related education is preferred. Qualification and Education: * A high school diploma is ...

E-Logic INC

Computer Support Specialist

Houston, TX · On-site

Client support for personnel assigned to AFSFC Detachment 3. Services provided by the contractor can be broken into two segments, directed network support and customer service. As Defense Information ...

Assistance Plus

Family Support Specialist (FSS)

Benton, ME · On-site

$19 - $21/hr

The Family Support Specialist (FSS) will work with the behavioral health home team to ensure that ... Must be 18 years of age or older * Entry level computer skills * High school diploma or equivalent

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Entry Level Computer Support Specialist information

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How much do entry level computer support specialist jobs pay per hour?

As of Jul 9, 2026, the average hourly pay for entry level computer support specialist in the United States is $26.64, according to ZipRecruiter salary data. Most workers in this role earn between $21.39 and $29.81 per hour, depending on experience, location, and employer.

What does an Entry Level Computer Support Specialist do?

An Entry Level Computer Support Specialist helps users troubleshoot and resolve problems with their computer hardware, software, and networks. They typically respond to requests for technical assistance, either in person, over the phone, or via email. Their duties often include installing and configuring new systems, diagnosing issues, and providing step-by-step solutions to users. This role is ideal for individuals who are detail-oriented, have strong communication skills, and enjoy problem-solving. Entry level specialists may work in a variety of industries, supporting both internal staff and external customers.

What is the difference between Entry Level Computer Support Specialist vs Help Desk Technician?

AspectEntry Level Computer Support SpecialistHelp Desk Technician
Required CertificationsCompTIA A+ often preferredCompTIA A+ typically required
Work EnvironmentIn-office or remote technical supportHelp desk or call center support
Employer & Industry UsageIT departments, tech companies, small businessesIT service providers, corporate support centers
Common Search & Comparison IntentUnderstanding entry-level IT support rolesEntry-level help desk support roles

The Entry Level Computer Support Specialist and Help Desk Technician roles both serve as foundational IT support positions. While they share similar certifications and work environments, the Specialist may handle broader technical issues, whereas the Technician often focuses on customer support and troubleshooting via help desk systems. Both roles are essential for organizations seeking to maintain efficient IT operations at an entry level.

What are some common challenges faced by entry level computer support specialists in their first year?

Entry level computer support specialists often encounter challenges such as troubleshooting unfamiliar technical issues, managing a high volume of support requests, and clearly communicating complex information to non-technical users. Adapting to various hardware and software environments, as well as learning company-specific processes, can also be demanding. However, these challenges provide valuable learning experiences and help build strong problem-solving and customer service skills.

What Does an Entry-Level Computer Support Specialist Do?

An entry-level computer support specialist is an IT worker who installs software, maintains computer systems and related equipment, and offers technical support and troubleshooting help with the computers or network for which they are responsible. Your duties in this career include user training, and you are often on call to answer questions and solve IT problems for employees or clients. An entry-level computer support specialist generally handles their responsibilities as part of an IT department of a business, but you can also provide support as part of a third-party IT service provider.

What are the key skills and qualifications needed to thrive as an Entry Level Computer Support Specialist, and why are they important?

To thrive as an Entry Level Computer Support Specialist, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a relevant associate degree or IT certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and standard operating systems like Windows and macOS is typically required. Strong problem-solving abilities, effective communication, and patience with users are valuable soft skills in this role. These skills and qualities are vital for efficiently resolving technical issues and ensuring a positive user experience.
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Entry Level Computer Support Specialist jobs near you
Infographic showing various Entry Level Computer Support Specialist job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution, with an average salary of $55,417 per year, or $26.6 per hour.
Computer Support Specialist

Computer Support Specialist

RecruitTalent LLC.

Minneapolis, MN • On-site

$30 - $45/hr

Contractor

Re-posted 4 days ago

Job description

Performance Duties:

Pursuant to the policies, procedures, goals, and objectives established by the USAO DMN, the contractor performs the following duties on a regular and recurring basis under the close direction of the IT Systems Manager and the Specialist:

  • Requires testing, quality assurance, configuration, installation, implementation, maintenance, and management of networked systems used for the transmission of information in data, voice, and/or video format, ensuring systems availability, functionality, integrity, and efficiency. The contractor may be granted administrative rights at the discretion of the USAO-MN.
  • Ensures the confidentiality, integrity, and availability of systems, networks, and data through the implementation, maintenance, and enhancement of information systems security programs, policies, procedures, and tools.
  • Provides customer support service, including installation, configuration, troubleshooting, customer assistance, and training in response to user requirements.

The Office of Information Technology (IT) environment includes desktop and laptop computers, a local area network, Microsoft SQL Server and web-based applications, hand-held and wireless technology, along with case management and litigation support systems.

  • The contractor would provide IT customer support, including installation, configuration, troubleshooting, customer assistance, inventory management, and/or training.
  • Assist the IT Systems Management staff in the configuration, installation, and maintenance of networked systems.
  • Performs assignments related to ensuring the confidentiality, integrity, security, and availability of systems, networks, and data; performs routine assignments in support of the Office intranet and internet sites, including converting content into workable web pages, checking links, repairing errors, etc.
  • Assist in the planning, development, and coordination of litigation support and case management services.
 

Educational Requirement:

  • Successfully completed post-high school education.
 

Specialized Experience:

All individuals must have IT-related experience demonstrating some proficiency in each of the competencies listed below. The experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate.

  • Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
  • Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
  • Problem Solving – Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives and to make recommendations.
  • Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills, and abilities to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. Such experience is typically gained in the IT field or through the performance of work where the primary concern is IT.