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Entry Level Computer Support Specialist Jobs in Pennsylvania

SISL Global

Desktop Support Specialist

Pittsburgh, PA · On-site

Job Title - Desktop Support Specialist Location - Pittsburgh, PA Job Type - Fulltime USC only About the Role Provide frontline support for end-user hardware (desktops, laptops, printers, scanners ...

House Rx

Office Support Specialist

Pittsburgh, PA · On-site

$22 - $25/hr

About the Role This is an onsite, entry-level Office Support Specialist position based in our Pittsburgh Hub. You will be an integral part of the day-to-day experience at the House Rx Hub, supporting ...

House Rx

Office Support Specialist

Pittsburgh, PA · On-site

$22 - $25/hr

About the Role This is an onsite, entry-level Office Support Specialist position based in our Pittsburgh Hub. You will be an integral part of the day-to-day experience at the House Rx Hub, supporting ...

Splashwire

Be Seen First

Support Specialist

Mechanicsburg, PA · On-site

$45K - $75K/yr

Splashwire is seeking a Support Specialist to join our team HeadQuartered in Mechanicsburg, PA ... Provide technical assistance with computer hardware and software * Resolve issues for clients ...

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All JobsComputer Support Specialist JobsEntry Level Computer Support Specialist JobsEntry Level Computer Support Specialist Jobs in Pennsylvania

Entry Level Computer Support Specialist information

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$15

$26

$42

How much do entry level computer support specialist jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for entry level computer support specialist in Pennsylvania is $26.71, according to ZipRecruiter salary data. Most workers in this role earn between $21.44 and $29.86 per hour, depending on experience, location, and employer.

What does an entry level computer support specialist do?

An Entry Level Computer Support Specialist helps users troubleshoot and resolve problems with their computer hardware, software, and networks. They typically respond to requests for technical assistance, either in person, over the phone, or via email. Their duties often include installing and configuring new systems, diagnosing issues, and providing step-by-step solutions to users. This role is ideal for individuals who are detail-oriented, have strong communication skills, and enjoy problem-solving. Entry level specialists may work in a variety of industries, supporting both internal staff and external customers.

What are the key skills and qualifications needed to thrive as an entry level computer support specialist, and why are they important?

To thrive as an Entry Level Computer Support Specialist, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a relevant associate degree or IT certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and standard operating systems like Windows and macOS is typically required. Strong problem-solving abilities, effective communication, and patience with users are valuable soft skills in this role. These skills and qualities are vital for efficiently resolving technical issues and ensuring a positive user experience.

What are some common challenges faced by entry level computer support specialists in their first year?

Entry level computer support specialists often encounter challenges such as troubleshooting unfamiliar technical issues, managing a high volume of support requests, and clearly communicating complex information to non-technical users. Adapting to various hardware and software environments, as well as learning company-specific processes, can also be demanding. However, these challenges provide valuable learning experiences and help build strong problem-solving and customer service skills.

What is the difference between Entry Level Computer Support Specialist vs Help Desk Technician?

AspectEntry Level Computer Support SpecialistHelp Desk Technician
Required CertificationsCompTIA A+ often preferredCompTIA A+ typically required
Work EnvironmentIn-office or remote technical supportHelp desk or call center support
Employer & Industry UsageIT departments, tech companies, small businessesIT service providers, corporate support centers
Common Search & Comparison IntentUnderstanding entry-level IT support rolesEntry-level help desk support roles

The Entry Level Computer Support Specialist and Help Desk Technician roles both serve as foundational IT support positions. While they share similar certifications and work environments, the Specialist may handle broader technical issues, whereas the Technician often focuses on customer support and troubleshooting via help desk systems. Both roles are essential for organizations seeking to maintain efficient IT operations at an entry level.

More about Entry Level Computer Support Specialist jobs

What are the most commonly searched types of Computer Support Specialist jobs in Pennsylvania?

The most popular types of Computer Support Specialist jobs in Pennsylvania are:

What are popular job titles related to Entry Level Computer Support Specialist jobs in Pennsylvania?

For Entry Level Computer Support Specialist jobs in Pennsylvania, the most frequently searched job titles are:

What job categories do people searching Entry Level Computer Support Specialist jobs in Pennsylvania look for?

The top searched job categories for Entry Level Computer Support Specialist jobs in Pennsylvania are:

What cities in Pennsylvania are hiring for Entry Level Computer Support Specialist jobs?

Cities in Pennsylvania with the most Entry Level Computer Support Specialist job openings:

Entry Level Computer Support Specialist jobs near you
Infographic showing various Entry Level Computer Support Specialist job openings in Pennsylvania as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 4% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $55,550 per year, or $26.7 per hour.

IT Support Technician

Fire Fighter Sales & Service Co.

Cranberry Township, PA • On-site

$20.50 - $28.25/hr

Full-time

Re-posted 19 days ago

Job description

All Lines Technology is seeking an onsite IT Support Specialist in Pittsburgh! The IT Support Specialist is responsible for providing technical assistance and support to users across the organization, including high-level executive leadership. This role involves troubleshooting hardware, software, video conferencing systems, Apple iOS/macOS devices, and network-related issues, ensuring optimal performance of computing operations, and delivering a high-touch, white-glove customer service experience.
Key Responsibilities

  • Provide technical assistance and support for incoming queries and issues related to computer systems, software, hardware, and mobile devices (including Apple iOS and macOS platforms).
  • Deliver white-glove, executive-level support to C-suite and senior leadership, ensuring professionalism, discretion, and urgency in all interactions.
  • Respond to user inquiries regarding computer software, hardware, and mobile device operation to resolve issues efficiently.
  • Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
  • Oversee the daily performance and reliability of computer systems and end-user devices.
  • Set up equipment for employee use, including workstations, mobile devices, and conferencing tools, ensuring proper installation and configuration.
  • Read technical manuals, confer with users, or conduct diagnostics to investigate and resolve issues.
  • Escalate major hardware or software problems to vendors or specialized technicians as needed.
  • Develop training materials and provide user training on hardware, software, and mobile device usage.
  • Maintain records of data communication transactions, issues, resolutions, and installation activities.
  • Provide support for audio-visual technology, including setup, troubleshooting, and maintenance of AV equipment for meetings, presentations, and executive events.
  • Support AV technologies such as AirMedia, Zoom, Microsoft Teams, sound systems, and interactive whiteboards.
  • Perform basic system administration tasks, including user account management, permissions, and group policy support.
  • Perform basic network administration tasks, including configuring and troubleshooting devices, managing IP addresses, and supporting network security efforts.
  • Support and manage Apple ecosystem devices, including iPhones, iPads, and MacBooks, ensuring seamless integration with enterprise systems.

Minimum Qualifications

  • Associate’s degree in Information Technology, Computer Science, or a related field.
  • Proven experience as a Computer Support Specialist or similar role.
  • Strong technical background with advanced troubleshooting and problem-solving skills.
  • Experience supporting Apple iOS/macOS devices in an enterprise environment.
  • Demonstrated ability to provide high-level customer service, including executive (C-suite) support.
  • Familiarity with multiple operating systems and platforms (Windows and macOS).
  • Ability to troubleshoot and resolve hardware, software, mobile device, and networking issues.
  • Excellent analytical, communication, and interpersonal skills.
  • Ability to stay current with emerging technologies and train end users effectively.

Preferred Skills

  • Experience with Windows Active Directory, Office 365, Remote Desktop Services, SharePoint, SQL, and application servers.
  • Experience supporting Apple Business Manager, MDM solutions (e.g., Jamf, Intune), and mobile device management.
  • Experience with Crestron solutions, Zoom, Microsoft Teams, and other conferencing platforms.
  • Knowledge of network design, server architecture, and systems integration.
  • Ability to work independently while collaborating effectively with cross-functional teams.
  • Strong organizational skills, attention to detail, and ability to prioritize in a fast-paced environment.
  • Professional demeanor with the ability to interact confidently with executive stakeholders

 
 

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