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Entry Level Collections Jobs (NOW HIRING)

... entry-level candidates with 0-2+ years of relevant exposure. • Demonstrated ability to meet or surpass collection, recovery, or productivity targets. • Strong negotiation skills with the ability ...

Be Seen First

The starting salary range for entry-level attorneys is $75,000--$85,000. For seasoned attorneys ... of consumer collections law, including credit card, auto loan, and student loan portfolios.

Signing bonus

Be Seen First

The starting salary range for entry-level attorneys is $75,000--$85,000. For seasoned attorneys ... of consumer collections law, including credit card, auto loan, and student loan portfolios.

Signing bonus

Collections Specialist

Fort Mill, SC · On-site

$16.25 - $22/hr

At OneMain, Collections Specialists are committed to working with our customers in a collaborative ... Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, ...

Collections Specialist

Fort Mill, SC · On-site

$16.25 - $22/hr

At OneMain, Collections Specialists are committed to working with our customers in a collaborative ... Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, ...

Collections Specialist

Tempe, AZ · On-site

$17.75 - $24/hr

At OneMain, Collections Specialists are committed to working with our customers in a collaborative ... Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, ...

Collections Specialist

Tempe, AZ · On-site

$17.75 - $24/hr

At OneMain, Collections Specialists are committed to working with our customers in a collaborative ... Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, ...

The QC Holdings/LendNation E-Commerce Department is seeking experienced remote collections ... This is a full time entry-level position that has great potential for the right person! We are ...

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Entry Level Collections information

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$12

$21

$30

How much do entry level collections jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for entry level collections in the United States is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Collections vs Collections Specialist?

AspectEntry Level CollectionsCollections Specialist
Required CredentialsHigh school diploma or equivalent; basic understanding of credit and financeHigh school diploma; some roles may prefer or require additional certifications
Work EnvironmentOffice setting, often in call centers or finance departmentsOffice environment, handling overdue accounts and customer communication
Employer & Industry UsageCommon in banking, finance, healthcare, and retail sectorsTypically found in similar industries, with more experience expected
Search & Comparison IntentEntry level roles for those starting in collectionsMore experienced roles with increased responsibilities

Entry Level Collections positions are designed for individuals starting their careers in debt collection, requiring basic financial knowledge and communication skills. Collections Specialists usually have some experience and handle more complex accounts, often earning higher pay and taking on additional responsibilities. Both roles are vital in finance and customer service sectors, but they differ mainly in experience level and scope of work.

What are entry level collections jobs?

Entry level collections jobs involve contacting individuals or businesses to remind them of overdue payments and assist them in resolving outstanding debts. Employees in these roles typically make phone calls, send emails or letters, and update account records with payment information. They may also negotiate payment arrangements and answer questions about account balances. These positions usually require strong communication skills, basic computer proficiency, and the ability to handle sensitive situations professionally. Training is often provided on company procedures and relevant regulations.

What are the key skills and qualifications needed to thrive as an Entry Level Collections Specialist, and why are they important?

To thrive as an Entry Level Collections Specialist, you need strong communication skills, basic math proficiency, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, payment processing systems, and basic office applications is typically required. Persistence, negotiation skills, and professionalism are crucial soft skills that help navigate sensitive financial conversations. These skills ensure effective debt recovery while maintaining positive customer relationships and compliance with regulations.

What are some common challenges faced by entry level collections professionals, and how can they be managed effectively?

Entry level collections professionals often encounter challenges such as handling difficult conversations with customers, meeting collection targets, and maintaining accurate records. Managing these challenges requires strong communication skills, empathy, and a solution-oriented approach to help customers find workable payment solutions. Support from experienced team members, regular training, and using established scripts or guidelines can also help new collectors build confidence and improve their effectiveness in the role.
More about Entry Level Collections jobs
What cities are hiring for Entry Level Collections jobs? Cities with the most Entry Level Collections job openings:
What are the most commonly searched types of Collections jobs? The most popular types of Collections jobs are:
What states have the most Entry Level Collections jobs? States with the most job openings for Entry Level Collections jobs include:
Infographic showing various Entry Level Collections job openings in the United States as of July 2026, with employment types broken down into 82% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $44,646 per year, or $21.5 per hour.
Collections Specialist

Collections Specialist

Robert Half

Villa Park, IL • On-site

$19 - $22/hr

Temporary

Medical, Dental, Vision, Life, Retirement

Posted 14 days ago


Job description

We are looking for a Collections Specialist to join a team in Illinois on a contract-to-permanent basis. This position is suited for someone who is motivated by performance, comfortable handling sensitive payment conversations, and focused on achieving strong recovery results. The role centers on resolving past-due accounts, maintaining accurate records, and contributing to consistent collection outcomes in a fast-paced environment.


Responsibilities:

• Manage a portfolio of overdue accounts and lead each case through the collection process until a resolution is reached.

• Place a high volume of outbound calls to engage account holders, discuss balances, and move accounts toward payment.

• Arrange payment solutions, settlement terms, and other recovery options while protecting overall collection value.

• Research and locate difficult-to-contact individuals by using available tracing tools and account resources.

• Monitor aging accounts closely and follow up consistently to reduce outstanding receivables.

• Record all account activity, communication attempts, and payment commitments accurately within collection systems.

• Work toward established recovery goals, productivity benchmarks, and call performance expectations.

• Handle challenging account holder interactions professionally while maintaining persistence and control of the conversation.


The salary range for this position is $20 to $20. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.

• Previous experience in consumer, commercial, or general collections is preferred, including entry-level candidates with 0–2+ years of relevant exposure.
• Demonstrated ability to meet or surpass collection, recovery, or productivity targets.
• Strong negotiation skills with the ability to address objections and guide conversations toward resolution.
• Confidence communicating in high-pressure situations while remaining attentive to details and composed.
• Familiarity with collection workflows, billing recovery practices, and account follow-up procedures.
• Experience using collection platforms, account documentation tools, or skip tracing resources is preferred.
• Solid organizational skills and accuracy when tracking account status and recording activity.

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About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948