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Entry Level Collections Jobs in Arizona (NOW HIRING)

OneMain Financial

Collections Specialist

Tempe, AZ

$18 - $24.25/hr

At OneMain, Collections Specialists are committed to working with our customers in a collaborative ... Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, ...

OneMain Financial

Collections Specialist

Tempe, AZ · On-site

$17.75 - $24/hr

At OneMain, Collections Specialists are committed to working with our customers in a collaborative ... Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, ...

OneMain Financial

Collections Specialist

Tempe, AZ · On-site

$17.75 - $24/hr

At OneMain, Collections Specialists are committed to working with our customers in a collaborative ... Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, ...

TEKsystems

Collections Customer Service

Phoenix, AZ · Hybrid

$20.85/hr

Collections, Sales Goals, Retail Sales, Administrative Support, Insurance, Banking, Call Center, Customer Service Oriented, Inventory, Experience Level * Entry Level If interested, please apply with ...

OneMain Financial

Loan Sales Specialist

Mesa, AZ · On-site

... Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance ...

OneMain Financial

Loan Acquisition Specialist

Mesa, AZ · On-site

... Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance ...

OneMain Financial

Loan Sales Specialist

Gilbert, AZ · On-site

... Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance ...

OneMain Financial

Loan Sales Specialist

Mesa, AZ · On-site

Key Word Tags Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development ...

OneMain Financial

Loan Sales Specialist

Gilbert, AZ · On-site

Key Word Tags Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development ...

OneMain Financial

Loan Sales Specialist

Mesa, AZ · On-site

Key Word Tags Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development ...

OneMain Financial

Loan Sales Specialist

Phoenix, AZ · On-site

Key Word Tags Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development ...

OneMain Financial

Loan Sales Specialist

Phoenix, AZ · On-site

Key Word Tags Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development ...

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Showing results 1-20

All JobsCollections JobsEntry Level Collections JobsEntry Level Collections Jobs in Arizona

Entry Level Collections information

What is the difference between Entry Level Collections vs Collections Specialist?

AspectEntry Level CollectionsCollections Specialist
Required CredentialsHigh school diploma or equivalent; basic understanding of credit and financeHigh school diploma; some roles may prefer or require additional certifications
Work EnvironmentOffice setting, often in call centers or finance departmentsOffice environment, handling overdue accounts and customer communication
Employer & Industry UsageCommon in banking, finance, healthcare, and retail sectorsTypically found in similar industries, with more experience expected
Search & Comparison IntentEntry level roles for those starting in collectionsMore experienced roles with increased responsibilities

Entry Level Collections positions are designed for individuals starting their careers in debt collection, requiring basic financial knowledge and communication skills. Collections Specialists usually have some experience and handle more complex accounts, often earning higher pay and taking on additional responsibilities. Both roles are vital in finance and customer service sectors, but they differ mainly in experience level and scope of work.

What are entry level collections jobs?

Entry level collections jobs involve contacting individuals or businesses to remind them of overdue payments and assist them in resolving outstanding debts. Employees in these roles typically make phone calls, send emails or letters, and update account records with payment information. They may also negotiate payment arrangements and answer questions about account balances. These positions usually require strong communication skills, basic computer proficiency, and the ability to handle sensitive situations professionally. Training is often provided on company procedures and relevant regulations.

What are the key skills and qualifications needed to thrive as an Entry Level Collections Specialist, and why are they important?

To thrive as an Entry Level Collections Specialist, you need strong communication skills, basic math proficiency, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, payment processing systems, and basic office applications is typically required. Persistence, negotiation skills, and professionalism are crucial soft skills that help navigate sensitive financial conversations. These skills ensure effective debt recovery while maintaining positive customer relationships and compliance with regulations.

What are some common challenges faced by entry level collections professionals, and how can they be managed effectively?

Entry level collections professionals often encounter challenges such as handling difficult conversations with customers, meeting collection targets, and maintaining accurate records. Managing these challenges requires strong communication skills, empathy, and a solution-oriented approach to help customers find workable payment solutions. Support from experienced team members, regular training, and using established scripts or guidelines can also help new collectors build confidence and improve their effectiveness in the role.
What are the most commonly searched types of Collections jobs in Arizona? The most popular types of Collections jobs in Arizona are:
What cities in Arizona are hiring for Entry Level Collections jobs? Cities in Arizona with the most Entry Level Collections job openings:
Entry Level Collections jobs near you
Infographic showing various Entry Level Collections job openings in Arizona as of July 2026, with employment types broken down into 83% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.
Collections Specialist

Collections Specialist

OneMain Financial

Tempe, AZ

$18 - $24.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

OneMain Financial rating

7.6

Company rating: 7.6 out of 10

Based on 100 frontline employees who took The Breakroom Quiz

109th of 146 rated financial services

Job description


 
At OneMain, Collections Specialists are committed to working with our customers in a collaborative manner. They provide consultative solutions for repayment of loans, improving the customer’s financial outlook. Our fast-paced work environment focuses on our customers with existing relationships with OneMain. This role can span servicing and collections of personal loans or credit cards. Collections Specialists focus on effective customer communication and assisting customers through digital channels, including web chat, text, and phone communications.   
In the Role: 
  • Assist customers with all financial servicing needs through both inbound and outbound contact. Listening to their specific situations, help determine how customers can best utilize company products and services
  • Work both cooperatively and independently in a goal-oriented environment to meet personal and team targets, balancing demands of multiple tasks and activities throughout the day
  • Negotiate with customers to resolve account matters, following all applicable laws, policies, and procedures including compliance with FDCPA (Fair Debt Collection Practices Act) and state regulations
  • Maintain and note all appropriate information and documentation on customer and account status
  • Collaborate both in person and virtually, using available technology to connect with other internal teams
Requirements
  • High School Diploma or GED 
  • Proficiency in utilizing multiple tools/systems simultaneously
  • Skilled at achieving and exceeding goals  
Preferred
  • Experience working in customer service, collections or call center environments
  • Bilingual: Spanish 
Work Schedule: 
Hours of Operation
Mon- Thurs 7:00 AM-8:00 PM; Fri 7:00 AM-7:00 PM; Sat 7:00 AM-11:00 AM
The schedule is for 40 hours per week within the hours of operation, which includes at least one Saturday per month, one late Friday and some extended hours at the end of each month. 
Training Schedule: 
The first two weeks in the role will be spent in an instructor lead classroom training environment, followed by two weeks of hands-on training with experienced Team Members to ensure success. 
Location: Onsite - Tempe, AZ
Who we Are 
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.
Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That’s why we’ve packed our comprehensive benefits package for full- and some part-timers with:
  • Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
  • Up to 4% matching 401(k)
  • Employee Stock Purchase Plan (10% share discount)
  • Tuition reimbursement
  • Paid time off (15 days’ vacation per year, prorated based on start date)
  • Paid sick leave as determined by state or local ordinance (prorated based on start date)
  • 11 Paid holidays (4 floating holidays, prorated based on start date)
  • Paid volunteer time (3 days per year, prorated based on start date)
Key Word Tags  
Sales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee #OMHTF

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