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Vice President Collections Jobs in Arizona (NOW HIRING)

Deputy Chief Of Finance

Tucson, AZ · On-site

$97K - $126K/yr

In the VP/CFO's absence, report and present financial results to the Board with confidence and the ... Billing, accounts receivable and collections * Capital spending and fixed asset accounting * Annual ...

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Vice President Collections information

What does a vice president collections do?

A Vice President of Collections oversees the strategies and operations related to collecting overdue accounts and outstanding debts within a company. This executive is responsible for setting collection policies, ensuring compliance with regulations, managing teams of collection agents or managers, and working to maximize recovered revenue while maintaining positive customer relations. They often analyze collection metrics, implement process improvements, and collaborate with other departments such as legal and finance to resolve complex cases. Additionally, they play a key role in hiring, training, and mentoring staff to achieve organizational goals.

What are the primary challenges faced by a vice president collections in managing large, diverse teams across multiple regions?

A Vice President of Collections often oversees teams spread across various locations, which can present challenges such as maintaining consistent performance standards, ensuring compliance with regional regulations, and fostering effective communication. Balancing technology implementation with personalized customer engagement is also crucial, as is motivating teams to achieve targets in a high-pressure environment. Successful leaders in this role frequently implement standardized training, leverage data analytics for performance tracking, and cultivate a strong, unified company culture to overcome these challenges.

What are the key skills and qualifications needed to thrive as a vice president collections, and why are they important?

To thrive as a Vice President of Collections, you need deep expertise in credit management, analytics, and debt recovery, typically supported by a degree in finance, business, or a related field. Mastery of collections management software, data analytics tools, and knowledge of relevant regulations such as FDCPA are essential. Exceptional leadership, negotiation, and strategic communication skills help drive team performance and manage stakeholder relationships. These skills ensure effective debt recovery, regulatory compliance, and the achievement of organizational financial objectives.

What is the difference between Vice President Collections vs Collections Director?

AspectVice President CollectionsCollections Director
CredentialsBachelor's degree, often an MBA, extensive experience in collections managementBachelor's degree, significant experience in collections, leadership skills
Work EnvironmentExecutive-level, strategic planning, cross-department collaborationOperational focus, team management, process improvement
Employer & Industry UsageFinancial institutions, large corporations, credit companiesFinancial services, banking, credit management firms
Search & Comparison IntentHigh-level strategic role, executive responsibilitiesOperational leadership, team oversight

The Vice President Collections focuses on strategic leadership and high-level decision-making in collections, while the Collections Director handles day-to-day operations and team management. Both roles require extensive experience in collections, but the VP role is more executive and strategic, whereas the Director role is more operational.

What are the most commonly searched types of Collections jobs in Arizona?

The most popular types of Collections jobs in Arizona are:

What cities in Arizona are hiring for Vice President Collections jobs?

Cities in Arizona with the most Vice President Collections job openings:

Infographic showing various Vice President Collections job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.

Senior Vice President Special Credits

Global Credit Union

Glendale, AZ • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago


Global Credit Union rating

8.4

Company rating: 8.4 out of 10

Based on 17 frontline employees who took The Breakroom Quiz


Job description

Position Title: Senior Vice President Special Credits

Category: 01

FLSA Type: Exempt

 

Position Profile:   Senior Executive

Status: Hybrid

 

Supervisory Position:  Yes

 

Reports to: Executive Director, Consumer Lending

Functions Supervised: Special Credits Primary Teams

Primary Functions: Provides executive leadership for the Special Credits function to protect and strengthen the organization’s financial position. This role is accountable for enterprise-wide credit risk mitigation, loss reduction, and recovery optimization, while leading strategic initiatives that improve portfolio performance and operational effectiveness. The Senior Vice President partners closely with senior leadership to develop and execute risk management strategies, ensure regulatory compliance, and uphold a high standard of member service.

Duties and Responsibilities:

 

  1. Provide strategic leadership to reduce delinquency, mitigate losses, and strengthen recovery performance across the portfolio.
  2. Direct and optimize Special Credits operations, including third parties, to ensure goals are met, efficiency, regulatory compliance, and sustained organizational performance.
  3. Provide executive oversight to ensure compliance with all applicable laws, regulations, policies, and procedures governing assigned functions and related credit union activities.
  4. Champion process innovation, technology adoption, and performance improvement strategies to enhance operational effectiveness and team productivity.
  5. Provide oversight of complex credit matters, including bankruptcies, repossessions, and legal recovery actions, to support effective resolution and risk mitigation.
  6. Evaluate industry trends, regulatory developments, and emerging best practices to guide strategic decision-making and operational priorities.
  7. Serve as an executive representative of the organization in professional, trade, and community associations to strengthen industry relationships and organizational visibility.
  8. Lead execution of the credit union’s business plan within assigned areas of responsibility to achieve strategic and operational objectives.

Education: Bachelor’s degree preferred. Advanced training in collections, credit risk, or delinquency management is also preferred.

 

Creditable Experience in Lieu of Education: Minimum of 10 years of experience in lending, collections, or credit risk management, including expertise in consumer collections and delinquency management, loss mitigation and recovery strategies, legal processes such as bankruptcy, repossession, and litigation, and regulatory compliance. Minimum of 8 years of progressive leadership experience is required.

Experience/Skills: Demonstrated success leading high-performing teams and delivering measurable results in a complex operational environment. Strong strategic thinking, sound judgment, effective decision-making, and exceptional communication and negotiation skills are required. Proven ability to reduce losses, improve operational performance, and lead organizational change is essential.

 

Tenure: Not Applicable


In accordance with our Salary Administration policy, competitive compensation will be based on relevant experience and qualifications.


  • Short-term and long-term incentives
  • Comprehensive medical, dental and vision insurance plan that has HSA and FSA options
  • 401(k) plan with a 5% match
  • Employee Assistance Program (EAP)
  • Life and disability coverage
  • Voluntary cash benefits for accident, hospitalization and critical illness
  • Tuition Reimbursement
  • Generous leave programs to include Paid Time Off accrual, Paid Sick Leave, Paid Holidays
  • Click here to view Global’s comprehensive Benefits Programs

Equal Opportunity Employer


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