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Collections Director Jobs in Arizona (NOW HIRING)

WillScot

Collections Specialist

Scottsdale, AZ

$18.75 - $25.25/hr

Collections Specialist A direct report to the Collections Supervisor, the Collections Specialist is a dynamic role intended for a candidate who is capable of delivering an exceptional level of ...

CornerStone Staffing

Collections Specialist

Tempe, AZ · On-site

$19/hr

If you're a seasoned Collections pro ready to take charge, this is your chance to own your impact ... Company Description This is a full time direct hire role with our client. They are an established ...

WillScot

Collections Specialist

Scottsdale, AZ

$18.75 - $25.25/hr

Collections Specialist A direct report to the Collections Supervisor, the Collections Specialist is a dynamic role intended for a candidate who is capable of delivering an exceptional level of ...

Acadia Healthcare

Medical Collections Specialist

Mesa, AZ

$17.50 - $21.75/hr

... Office Director of all benefit eligibility matters that suggest or challenge reimbursement ... collections experience in a hospital setting required. · Psychiatric experience preferred.

WillScot

Collections Specialist

Scottsdale, AZ · On-site

$18 - $24.25/hr

A direct report to the Collections Supervisor, the Collections Specialist is a dynamic role intended for a candidate who is capable of delivering an exceptional level of customer service and issue ...

WillScot

Collections Specialist

Scottsdale, AZ · On-site

$18 - $24.25/hr

A direct report to the Collections Supervisor, the Collections Specialist is a dynamic role intended for a candidate who is capable of delivering an exceptional level of customer service and issue ...

WillScot

Collections Specialist

Scottsdale, AZ · On-site

$18.75 - $25.25/hr

A direct report to the Collections Supervisor, the Collections Specialist is a dynamic role intended for a candidate who is capable of delivering an exceptional level of customer service and issue ...

Acadia Healthcare

Medical Collections Specialist

Mesa, AZ · On-site

$17.50 - $21.75/hr

... Office Director of all benefit eligibility matters that suggest or challenge reimbursement ... collections experience in a hospital setting required. • Psychiatric experience preferred.

Medix

Collections Specialist

Phoenix, AZ · On-site

$20/hr

Answer and direct incoming phone calls in a professional manner. * Welcome and assist clients ... Prior experience in AR, collections, or medical billing is preferred. * Previous front desk or ...

Acadia Healthcare

Healthcare Collections Specialist

Mesa, AZ · On-site

$17.50 - $21.75/hr

... Office Director of all benefit eligibility matters that suggest or challenge reimbursement ... collections experience in a hospital setting required. • Psychiatric experience preferred.

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Collections Director information

See Arizona salary details

$53.1K

$94.3K

$152.8K

How much do collections director jobs pay per year?

As of Aug 9, 2026, the average yearly pay for collections director in Arizona is $94,280.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,600.00 and $103,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the collections director position, and why are they important?

To thrive as a Collections Director, you need expertise in credit and collections management, financial analysis, and team leadership, often supported by a bachelor's degree in finance, business, or a related field. Familiarity with collections software (such as FICO Debt Manager or CUBS), ERP systems, and regulatory compliance certifications like FCRA is typical. Strong negotiation, communication, and problem-solving abilities help Collections Directors manage sensitive client relationships and motivate their teams. These skills and credentials are essential for maximizing cash flow, minimizing bad debt, and ensuring compliance with legal and organizational policies.

What are the typical daily responsibilities of a collections director?

A Collections Director oversees and directs the organization's credit and collections activities, including managing a team of collectors, setting collection targets, and monitoring key performance metrics. They review accounts receivable ledgers, negotiate payment arrangements with clients, and implement policies to improve cash flow. Strategic meetings with senior management and cross-department collaboration with sales and finance teams are also common. This role requires balancing effective debt recovery with excellent customer service and compliance with industry regulations.

What is a collections director?

A Collections Director oversees an organization's debt recovery operations, ensuring efficient collection processes while maintaining compliance with regulations. They develop strategies to improve recovery rates, manage collection teams, and collaborate with other departments to minimize financial risk. Strong leadership, analytical skills, and knowledge of collection laws are essential for success in this role.

What are the most commonly searched types of Collections jobs in Arizona? The most popular types of Collections jobs in Arizona are:
What are popular job titles related to Collections Director jobs in Arizona? For Collections Director jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Collections Director jobs in Arizona look for? The top searched job categories for Collections Director jobs in Arizona are:
What cities in Arizona are hiring for Collections Director jobs? Cities in Arizona with the most Collections Director job openings:
Collections Director jobs near you
Infographic showing various Collections Director job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $94,280 per year, or $45.3 per hour.

Collections Specialist

WillScot

Scottsdale, AZ

$18.75 - $25.25/hr

Full-time

Re-posted yesterday

WillScot rating

7.3

Company rating: 7.3 out of 10

Based on 51 frontline employees who took The Breakroom Quiz

320th of 537 rated manufacturers

Job description

Collections Specialist

A direct report to the Collections Supervisor, the Collections Specialist is a dynamic role intended for a candidate who is capable of delivering an exceptional level of customer service and issue resolution to our customers while assertively reducing delinquent receivables.

What You'll Be Doing:

  • Place calls to and receive calls from past due commercial account holders according to established calling guidelines in order to discuss payment arrangements
  • Establish acceptable payment arrangements, including settlements when warranted, while building a positive relationship with the customer
  • Counsel customers to assist in finding funds to bring account current
  • Generate and respond to written correspondence (letters, e-mails, web chats, etc.) in a professional, compliant manner
  • Respond to all inquiries, redirecting when necessary
  • Maintain accurate documentation reflective of the conversation and subsequent arrangement reached with customer
  • Manage to collection objectives using a high degree of professionalism and persuasiveness
  • Make recommendation for next steps when accounts becomes un-performing or unresponsive
  • Complete skip tracing when contact with customer ceases
  • Work effectively with salesperson, branch personnel and other team members in reaching resolution of account
  • Work unapplied cash in search of payments
  • This is a team-based role and may assist in supporting the team in other aspects as well as help drive our Company's Strategies and promote our Mission, Vision and Values.

Education and Qualifications:

  • College Degree or equivalent work experience
  • Minimum 5 years prior collections required, preferably in a commercial collection environment, but consideration will be given an applicant with large ticket consumer collection experience
  • Proficiency in Microsoft Office environment, including Word, Excel, Access and PowerPoint with demonstrated accuracy at 35-40 keyboarding speed
  • Excellent verbal and written communication skills
  • High degree of professionalism
  • Attention to detail
  • Keen listening skills and ability to persuade others
  • Ambitious, goal-orientated and self-motivate

WillScot provides equal employment opportunities to employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. WillScot embraces diversity and is committed to equal opportunity in all aspects of employment, including recruiting, hiring, promotion, termination, leaves of absence, compensation, and training. We are focused on building teams that include a variety of backgrounds, lived experiences, and skills. The more inclusive we are, the stronger we will be!

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