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Entry Level Collections Jobs in Arizona (NOW HIRING)

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Entry Level Collections information

What is an entry level collections job?

Entry level collections jobs involve contacting individuals or businesses to remind them of overdue payments and assist them in resolving outstanding debts. Employees in these roles typically make phone calls, send emails or letters, and update account records with payment information. They may also negotiate payment arrangements and answer questions about account balances. These positions usually require strong communication skills, basic computer proficiency, and the ability to handle sensitive situations professionally. Training is often provided on company procedures and relevant regulations.

What are the key skills and qualifications needed to thrive as an entry level collections specialist, and why are they important?

To thrive as an Entry Level Collections Specialist, you need strong communication skills, basic math proficiency, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, payment processing systems, and basic office applications is typically required. Persistence, negotiation skills, and professionalism are crucial soft skills that help navigate sensitive financial conversations. These skills ensure effective debt recovery while maintaining positive customer relationships and compliance with regulations.

What are some common challenges faced by entry level collections professionals, and how can they be managed effectively?

Entry level collections professionals often encounter challenges such as handling difficult conversations with customers, meeting collection targets, and maintaining accurate records. Managing these challenges requires strong communication skills, empathy, and a solution-oriented approach to help customers find workable payment solutions. Support from experienced team members, regular training, and using established scripts or guidelines can also help new collectors build confidence and improve their effectiveness in the role.

What is the difference between Entry Level Collections vs Collections Specialist?

AspectEntry Level CollectionsCollections Specialist
Required CredentialsHigh school diploma or equivalent; basic understanding of credit and financeHigh school diploma; some roles may prefer or require additional certifications
Work EnvironmentOffice setting, often in call centers or finance departmentsOffice environment, handling overdue accounts and customer communication
Employer & Industry UsageCommon in banking, finance, healthcare, and retail sectorsTypically found in similar industries, with more experience expected
Search & Comparison IntentEntry level roles for those starting in collectionsMore experienced roles with increased responsibilities

Entry Level Collections positions are designed for individuals starting their careers in debt collection, requiring basic financial knowledge and communication skills. Collections Specialists usually have some experience and handle more complex accounts, often earning higher pay and taking on additional responsibilities. Both roles are vital in finance and customer service sectors, but they differ mainly in experience level and scope of work.

How to get a job in entry level collections?

To get an entry-level collections job, candidates should have strong communication and negotiation skills, basic knowledge of accounting or finance, and a high school diploma or equivalent. Gaining experience through internships or customer service roles can be helpful, and familiarity with collection software or CRM tools is advantageous. Applying to companies that offer training programs can also improve chances of entry into the field.

What are the most commonly searched types of Collections jobs in Arizona?

The most popular types of Collections jobs in Arizona are:

What cities in Arizona are hiring for Entry Level Collections jobs?

Cities in Arizona with the most Entry Level Collections job openings:

Entry Level Collections jobs near you
Infographic showing various Entry Level Collections job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 12% Part Time, 2% Temporary, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.

Male Patient Care Technician (Part time under 20)

Cottonwood, AZ • On-site

Averhealth
Offices of Mental Health Practitioners • 501 - 1,000 employees
Learn more about Averhealthexternal

$17.25/hr

Part-time

Retirement

Posted 3 days ago

New

Averhealth rating

6.0

Company rating: 6.0 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

Male Drug Screening Representative (Part-Time) 

Location: Cottonwood, AZ 
Pay: $17.25 per hour 

About Averhealth 

At Averhealth, our mission is to help people achieve lasting recovery. We partner with courts, treatment programs, and social service agencies across the country to provide accurate, compassionate drug testing and monitoring services. If you’re passionate about helping others and want to start a meaningful career, we’d love to have you on our team. 

Position Summary 

The Male Drug Screening Representative plays a vital role in supporting individuals on their path to recovery. You’ll be responsible for collecting and processing urine samples, maintaining accurate records, and ensuring each patient is treated with respect, dignity, and professionalism. This is an entry-level position with opportunities for growth within the company. 

Key Responsibilities 

  • Greet and check in patients at the testing center 
  • Conduct observed urine collections with male patients who are complying with probation, completing drug treatment programs, or meeting bond requirements 
  • Prepare and ship collected specimens to the Averhealth laboratory 
  • Maintain cleanliness and organization of the testing site 
  • Ensure confidentiality and compliance with all company and legal standards 
  • Primary worksite may vary based on operational needs. Regular coverage at secondary sites within a 45 mile radius may be required

Schedule 

  • Part-time: under 20 hours per week 
  • Must have flexibility for varying shifts due to random testing needs 
  • Primary hours: Monday–Friday, 11am–5pm, with some weekend shifts (9am–12pm) 
  • Schedules are provided approximately one month in advance 

What We Offer Part-Time Employees 

  • Guaranteed 1.25% raise every 6 months 
  • 401(k) with employer match 
  • Annual uniform reimbursement (scrubs) 
  • Instant access to earned wages — no waiting for payday 
  • Referral bonuses 
  • Shift coverage bonuses ($50 per covered shift with less than 48-hour notice) 
  • Supportive team culture and career growth opportunities — many of our leaders started in this role 

Qualifications 

  • High school diploma or equivalent required 
  • Strong attention to detail and commitment to confidentiality 
  • Excellent communication and interpersonal skills 
  • Comfortable working with individuals from diverse backgrounds 
  • Ability to stand, walk, and lift up to 10 lbs for extended periods 
  • Must have reliable transportation and valid driver’s license 

Equal Opportunity Employer 

Averhealth is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, gender, age, disability, or background. 

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