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Entry Level Collections Jobs (NOW HIRING)

Bush Truck Leasing

Collections Representative

Mason, OH

$16 - $20.75/hr

This is an entry-level opportunity ideal for individuals with strong customer service skills who are interested in developing experience in credit, collections, or finance. Training on company ...

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How much do entry level collections jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for entry level collections in the United States is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.

What is an entry level collections job?

Entry level collections jobs involve contacting individuals or businesses to remind them of overdue payments and assist them in resolving outstanding debts. Employees in these roles typically make phone calls, send emails or letters, and update account records with payment information. They may also negotiate payment arrangements and answer questions about account balances. These positions usually require strong communication skills, basic computer proficiency, and the ability to handle sensitive situations professionally. Training is often provided on company procedures and relevant regulations.

What are the key skills and qualifications needed to thrive as an entry level collections specialist, and why are they important?

To thrive as an Entry Level Collections Specialist, you need strong communication skills, basic math proficiency, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, payment processing systems, and basic office applications is typically required. Persistence, negotiation skills, and professionalism are crucial soft skills that help navigate sensitive financial conversations. These skills ensure effective debt recovery while maintaining positive customer relationships and compliance with regulations.

What are some common challenges faced by entry level collections professionals, and how can they be managed effectively?

Entry level collections professionals often encounter challenges such as handling difficult conversations with customers, meeting collection targets, and maintaining accurate records. Managing these challenges requires strong communication skills, empathy, and a solution-oriented approach to help customers find workable payment solutions. Support from experienced team members, regular training, and using established scripts or guidelines can also help new collectors build confidence and improve their effectiveness in the role.

What is the difference between Entry Level Collections vs Collections Specialist?

AspectEntry Level CollectionsCollections Specialist
Required CredentialsHigh school diploma or equivalent; basic understanding of credit and financeHigh school diploma; some roles may prefer or require additional certifications
Work EnvironmentOffice setting, often in call centers or finance departmentsOffice environment, handling overdue accounts and customer communication
Employer & Industry UsageCommon in banking, finance, healthcare, and retail sectorsTypically found in similar industries, with more experience expected
Search & Comparison IntentEntry level roles for those starting in collectionsMore experienced roles with increased responsibilities

Entry Level Collections positions are designed for individuals starting their careers in debt collection, requiring basic financial knowledge and communication skills. Collections Specialists usually have some experience and handle more complex accounts, often earning higher pay and taking on additional responsibilities. Both roles are vital in finance and customer service sectors, but they differ mainly in experience level and scope of work.

How to get a job in entry level collections?

To get an entry-level collections job, candidates should have strong communication and negotiation skills, basic knowledge of accounting or finance, and a high school diploma or equivalent. Gaining experience through internships or customer service roles can be helpful, and familiarity with collection software or CRM tools is advantageous. Applying to companies that offer training programs can also improve chances of entry into the field.
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Entry Level Collections jobs near you
Infographic showing various Entry Level Collections job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $44,646 per year, or $21.5 per hour.

Bilingual EntryLevel CollectionsData Entry

HUDSON CITY CONSULTING LIMITED LIAB

Secaucus, NJ • On-site

Other

Posted 13 days ago

Job description

Bilingual - Entry-Level Collections and Data entry role combines financial customer service with administrative record-keeping. You are primarily responsible for contacting clients regarding overdue accounts while simultaneously processing, verifying, and updating the financial data and call outcomes into company databases.

Specific day-to-day responsibilities and qualifications typically include: • Collections Duties: Monitor the firm's accounts receivable and identify overdue accounts.

Making outbound and receiving inbound calls regarding delinquent accounts, negotiating basic payment arrangements, and answering customer inquiries regarding their balances. Contact customers with overdue accounts and attempt to either collect the overdue amount or negotiate a payment plan to collect it in installments. Email customers with overdue accounts Maintain records of contacts and attempted contacts with delinquent account customers as well as records of any payments collected from the customer. Resolve customer issues and complaints concerning billing. Submit regular reports on the status of unpaid accounts and any repayment progress. • Data Entry: Inputting customer payments, updating account information (like changes of address or banking details), and reviewing large datasets to ensure complete accuracy before processing. • Record Management: Maintaining highly organized digital and physical files, logging call outcomes into CRM systems, and backing up sensitive financial data. • Compliance & Support: Adhering to strict debt collection regulations (such as the FDCPA) and assisting accounting or customer service teams with administrative tasks. Common Qualifications: • Education: A High School diploma or equivalent. • Skills: Strong communication and negotiation skills, acute attention to detail, and proficiency with 10-key typing and Microsoft Excel.

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