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Entry Level Collections Jobs in Buffalo, NY (NOW HIRING)

Skechers

Retail Sales Associate

Blasdell, NY

$16.50/hr

... and apparel collections for the whole family--celebrated for style, quality, innovation, and ... In this entry-level retail role, you'll engage with customers, provide exceptional customer service ...

Skechers

Retail Sales Associate

Tonawanda, NY · On-site

$16.50 - $17.51/hr

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers ... In this entry-level retail role, you'll engage with customers, provide exceptional customer service ...

Skechers

Retail Sales Associate

Cheektowaga, NY · On-site

$16.50/hr

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers ... In this entry-level retail role, you'll engage with customers, provide exceptional customer service ...

Skechers

Retail Key Holder

Cheektowaga, NY · On-site

$18.03/hr

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers ... In this entry-level management role, you'll oversee daily operations, support sales goals, and help ...

Skechers

Retail Sales Associate

Cheektowaga, NY · On-site

$16.50/hr

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers ... In this entry-level retail role, you'll engage with customers, provide exceptional customer service ...

Skechers

Retail Sales Associate

Tonawanda, NY

$16.50 - $17.51/hr

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers ... In this entry-level retail role, you'll engage with customers, provide exceptional customer service ...

Skechers

Retail Sales Associate

Blasdell, NY · On-site

$16.50/hr

... collections for the whole family-celebrated for style, quality, innovation, and comfort. We foster ... In this entry-level retail role, you'll engage with customers, provide exceptional customer service ...

Skechers

Retail Sales Associate

Blasdell, NY

$16.50/hr

... collections for the whole family-celebrated for style, quality, innovation, and comfort. We foster ... In this entry-level retail role, you'll engage with customers, provide exceptional customer service ...

Skechers

Retail Sales Associate

Cheektowaga, NY

$16.50/hr

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers ... In this entry-level retail role, you'll engage with customers, provide exceptional customer service ...

Skechers

Retail Key Holder

Blasdell, NY · On-site

$18.03/hr

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers ... In this entry-level management role, you'll oversee daily operations, support sales goals, and help ...

Skechers

Retail Sales Associate

Tonawanda, NY

$16.50 - $17.51/hr

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers ... In this entry-level retail role, you'll engage with customers, provide exceptional customer service ...

Skechers

Retail Sales Associate

Niagara Falls, NY · On-site

$16.50 - $17.51/hr

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers ... In this entry-level retail role, you'll engage with customers, provide exceptional customer service ...

Skechers

Retail Sales Associate

Buffalo, NY · On-site

$16.50 - $17.50/hr

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers ... In this entry-level retail role, you'll engage with customers, provide exceptional customer service ...

Skechers

Retail Sales Associate

Clarence, NY

$17.50/hr

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers ... In this entry-level retail role, you'll engage with customers, provide exceptional customer service ...

Skechers

Retail Sales Associate

Buffalo, NY · On-site

$17.50/hr

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers ... In this entry-level retail role, you'll engage with customers, provide exceptional customer service ...

Skechers

Retail Sales Associate

Clarence, NY · On-site

$17.50/hr

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers ... In this entry-level retail role, you'll engage with customers, provide exceptional customer service ...

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All JobsCollections JobsEntry Level Collections JobsEntry Level Collections Jobs in Buffalo, NY

Entry Level Collections information

See Buffalo, NY salary details

$12

$20

$29

How much do entry level collections jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for entry level collections in Buffalo, NY is $20.79, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $23.27 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Collections vs Collections Specialist?

AspectEntry Level CollectionsCollections Specialist
Required CredentialsHigh school diploma or equivalent; basic understanding of credit and financeHigh school diploma; some roles may prefer or require additional certifications
Work EnvironmentOffice setting, often in call centers or finance departmentsOffice environment, handling overdue accounts and customer communication
Employer & Industry UsageCommon in banking, finance, healthcare, and retail sectorsTypically found in similar industries, with more experience expected
Search & Comparison IntentEntry level roles for those starting in collectionsMore experienced roles with increased responsibilities

Entry Level Collections positions are designed for individuals starting their careers in debt collection, requiring basic financial knowledge and communication skills. Collections Specialists usually have some experience and handle more complex accounts, often earning higher pay and taking on additional responsibilities. Both roles are vital in finance and customer service sectors, but they differ mainly in experience level and scope of work.

What are entry level collections jobs?

Entry level collections jobs involve contacting individuals or businesses to remind them of overdue payments and assist them in resolving outstanding debts. Employees in these roles typically make phone calls, send emails or letters, and update account records with payment information. They may also negotiate payment arrangements and answer questions about account balances. These positions usually require strong communication skills, basic computer proficiency, and the ability to handle sensitive situations professionally. Training is often provided on company procedures and relevant regulations.

What are the key skills and qualifications needed to thrive as an Entry Level Collections Specialist, and why are they important?

To thrive as an Entry Level Collections Specialist, you need strong communication skills, basic math proficiency, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, payment processing systems, and basic office applications is typically required. Persistence, negotiation skills, and professionalism are crucial soft skills that help navigate sensitive financial conversations. These skills ensure effective debt recovery while maintaining positive customer relationships and compliance with regulations.

What are some common challenges faced by entry level collections professionals, and how can they be managed effectively?

Entry level collections professionals often encounter challenges such as handling difficult conversations with customers, meeting collection targets, and maintaining accurate records. Managing these challenges requires strong communication skills, empathy, and a solution-oriented approach to help customers find workable payment solutions. Support from experienced team members, regular training, and using established scripts or guidelines can also help new collectors build confidence and improve their effectiveness in the role.
What are the most commonly searched types of Collections jobs in Buffalo, NY? The most popular types of Collections jobs in Buffalo, NY are:
What cities near Buffalo, NY are hiring for Entry Level Collections jobs? Cities near Buffalo, NY with the most Entry Level Collections job openings:
Entry Level Collections jobs near you
Infographic showing various Entry Level Collections job openings in Buffalo, NY as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $43,247 per year, or $20.8 per hour.

[Entry Level] Business Banking Operations Associate (Loan Workout Support) - Hybrid

M&T Bank

Getzville, NY • On-site

Full-time

Posted 8 days ago

M&T Bank rating

7.8

Company rating: 7.8 out of 10

Based on 185 frontline employees who took The Breakroom Quiz

88th of 170 rated banks

Job description

Overview:
As a Business Banking Operations Associate, you will play a critical behind-the-scenes role in supporting business customers whose accounts have entered default and require specialized management. Acting as a key operational partner to Collections, Workout Officers, Portfolio Analysts, and Legal Liaisons, you'll help ensure accounts are transferred, maintained, and managed accurately throughout the workout process. This role serves as the central point of coordination between multiple teams, ensuring account information, documentation, and system records are complete, accurate, and compliant. If you enjoy detailed, process-driven work, take pride in accuracy, and thrive in a collaborative environment, this is an excellent opportunity to build your banking operations experience while making a meaningful impact on the business.
Primary Responsibilities:
  • Coordinate the transfer of business banking accounts from Collections to the Workout Department, ensuring all required information and documentation are complete and accurately maintained.
  • Create, maintain, and update customer transfer files across multiple bank systems.
  • Review and validate account information, documentation, and work completed by business partners to ensure accuracy, completeness, and adherence to established procedures.
  • Generate and process documentation including demand letters, appraisal orders, check requests, payment histories, bankruptcy proofs of claim, and other workout-related materials.
  • Support legal, repossession, recovery, and Small Business Administration (SBA) claim processes through research, documentation gathering, and administrative support.
  • Perform account maintenance, system updates, tracking, and reporting activities throughout the lifecycle of a workout account.
  • Monitor and process payments, deposit account offsets, overdraft transactions, and related reporting.
  • Research account remediation cases and maintain supporting documentation in accordance with regulatory requirements.
  • Collaborate with internal partners across Collections, Workout, Legal, Recovery, and other business areas to ensure smooth workflow execution and timely resolution of requests.
  • Manage a high volume of email communication and shared work queues while prioritizing multiple competing requests.
  • Adhere to all compliance, operational risk, and internal control standards.

What Makes Someone Successful in This Role:
Successful candidates are highly organized, detail-oriented professionals who enjoy working with data, systems, and processes. They are comfortable managing multiple tasks simultaneously, reviewing information for accuracy, and collaborating with teammates to keep work moving efficiently. This role is ideal for someone who:
  • Enjoys solving operational and administrative challenges.
  • Has a strong attention to detail and takes pride in producing accurate work.
  • Can effectively manage a high-volume workload and prioritize tasks.
  • Thrives in a team-oriented environment where collaboration is essential.
  • Is comfortable learning and navigating multiple systems and applications.
  • Wants to build a career in banking operations, collections, workout, credit, or risk management.

Education and Experience Required:
  • 2 years' of higher education and/or work experience
  • 1 year of customer service, customer facing or collections experience

Education and Experience Preferred:
  • Bachelor's degree.
  • Banking, financial services, branch banking, loan servicing, collections, or business operations experience.
  • Strong organizational, time management, and multitasking skills.
  • Proficiency with Microsoft Office applications, particularly Excel and Outlook.
  • Strong Excel skills, including working with formulas, pre-built spreadsheets, and basic macro functionality.
  • Strong verbal and written communication skills.
  • Ability to work accurately in a fast-paced, process-driven environment.
  • Experience managing high-volume email workflows and shared team inboxes.
  • Internship experience, banking experience, or relevant business coursework.

Work Model & Office Location:
  • This is a hybrid role that requires in-office attendance Monday through Thursday, with remote work available on Fridays.
  • Eligible candidates must live within reasonable commuting distance to 475 Crosspoint Parkway, Getzville, NY 14068

Required Availability/Scheduled Shift:
  • Monday-Friday, 8:00am-4:30pm

Why Consider This Opportunity?
This is an excellent entry-level opportunity for recent graduates or early-career professionals looking to gain exposure to business banking operations, collections, legal processes, and workout activities. You'll work with a variety of internal partners, learn multiple banking systems, and play a critical role in ensuring complex customer accounts are handled accurately and efficiently. The work is collaborative, impactful, and highly detail-oriented, making it a great fit for someone who enjoys being the operational backbone that helps teams succeed.
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.68 - $31.14 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.
Location
Getzville, New York, United States of America

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