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Collections Associate Jobs in Buffalo, NY (NOW HIRING)

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Remote Commercial Collections Associates

Buffalo, NY ยท Remote

$36K - $100K/yr (+ commission)

We are growing and would like to speak with you today if you are a Commercial Collector or have experience in the collections industry and are ready to start a new adventure. Since 1993, we have ...

Collection Associate

Niagara Falls, NY ยท On-site

$52 - $68/hr

At over 50 years old and counting, B&H has built a reputation as the trusted resource for photography and videography enthusiasts via its NYC SuperStore and its award-winning website. Long known as ...

New

Associate's degree. Previous experience in customer service, customer-facing, collections, call center or sales. Knowledge of M&T Bank systems. #LI-111 M&T Bank is committed to fair, competitive, and ...

Collections Specialist I

Getzville, NY ยท On-site

$18 - $28.31/hr

Associate's degree. Previous experience in customer service, customer-facing, collections, call center or sales. Knowledge of M&T Bank systems. #LI-111 M&T Bank is committed to fair, competitive, and ...

Accounting Associate

Buffalo, NY ยท On-site

$24 - $28/hr

... receivable/collections processes * Special projects as assigned Training for the Accounting ... Associate position will require in-person attendance, but once completed a hybrid schedule can be ...

... receivable/collections processes * Special projects as assigned Training for the Accounting ... Associate position will require in-person attendance, but once completed a hybrid schedule can be ...

Associate Dentist

Williamsville, NY ยท On-site

$160K - $350K/yr

... collections that scales with your production * Health, dental, vision & 401(k) * Generous ... associates never get - we'd like to meet you. How to apply Hit Apply, or send your resume and a ...

Associate Dentist

Williamsville, NY ยท On-site

$160K - $350K/yr

... collections that scales with your production * Health, dental, vision & 401(k) * Generous ... associates never get - we'd like to meet you. How to apply Hit Apply, or send your resume and a ...

Associate Dentist

Williamsville, NY ยท On-site

$160K - $350K/yr

... collections that scales with your production * Health, dental, vision & 401(k) * Generous ... associates never get - we'd like to meet you. How to apply Hit Apply, or send your resume and a ...

Associate Dentist

Williamsville, NY ยท On-site

$160K - $350K/yr

... collections that scales with your production * Health, dental, vision & 401(k) * Generous ... associates never get -- we'd like to meet you. How to apply Hit Apply, or send your resume and a ...

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Collections Associate information

See Buffalo, NY salary details

$10

$20

$29

How much do collections associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for collections associate in Buffalo, NY is $20.00, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $22.36 per hour, depending on experience, location, and employer.

What is a collections associate?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What are the key skills and qualifications needed to thrive as a collections associate?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

How does a collections associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Buffalo, NY?

The most popular types of Collections jobs in Buffalo, NY are:

What cities near Buffalo, NY are hiring for Collections Associate jobs?

Cities near Buffalo, NY with the most Collections Associate job openings:

Infographic showing various Collections Associate job openings in Buffalo, NY as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $41,604 per year, or $20 per hour.

Senior Collections Associate

Liberty Solutions Inc

Orchard Park, NY โ€ข On-site

$25 - $35/hr

Full-time

Medical, Dental, Vision

Posted 15 days ago


Job description

Benefits:
  • Dental insurance
  • Health insurance
  • Vision insurance

Liberty Solutions has a client in need of a Senior Collections Associate who will be responsible for timely resolution of patient accounts. Assigned duties include researching account balances and following up with collection calls to insurers and parents. Reviewing claims with no response. Reviewing denied claims or underpaid claims and resolving the denial and filing appeals, as necessary. Ensuring all information pertaining to collection activity is fully and accurately documented in the patient accounting system. Works to identify payment and denial trends for timely resolution. The initial contract length is approximately 5 months (through 1/31/27) and 100% onsite to start will be required.
Requirements:
  • At least two (2) years of experience in billing, payment posting, operations, or related role
  • HIPAA compliance standards
  • High proficiency in Microsoft Excel
  • Demonstrated customer service skills and customer focus abilities
  • Must maintain high-level knowledge of claim submission requirements
  • Experience in using commonly used electronic health records and healthcare revenue cycle financial management systems
  • At least three (3) years of experience in billing, payment posting, operations, or related role
  • Knowledge of third-party reimbursement and physician/hospital billing
  • Experience in using commonly used electronic health records and healthcare revenue cycle financial management systems
  • Experience with Epic systems