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Collections Associate Jobs in Patchogue, NY (NOW HIRING)

TonaLaw

Associate Attorney

Islip, NY

$100K/yr

TonaLaw is seeking a driven and ambitious Associate Attorney to join our growing litigation team ... collections. In this role, you will work closely with experienced senior attorneys and gain hands ...

Ed Mitchell Inc

Men's Sales Associate

Huntington, NY · On-site

$28.85 - $33.66/hr

Position Summary:The Sales Associate will be responsible for delivering an exceptional ... Assist in inventory management, stock replenishment, and receiving of new collections.Support team ...

Ed Mitchell Inc

Men's Sales Associate

Huntington, NY · On-site

$28.85 - $33.66/hr

The Sales Associate will be responsible for delivering an exceptional, personalized shopping ... luxury collections. * Maintain store visual standards, ensuring merchandise is beautifully ...

ed mitchell

Men's Sales Associate

Huntington, NY

$14.75 - $20/hr

The Sales Associate will be responsible for delivering an exceptional, personalized shopping ... luxury collections. * Maintain store visual standards, ensuring merchandise is beautifully ...

TonaLaw

Associate Attorney

Islip, NY · On-site +1

Description TonaLaw is seeking a driven and ambitious Associate Attorney to join our growing ... collections. In this role, you will work closely with experienced senior attorneys and gain hands ...

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All JobsCollections Associate JobsCollections Associate Jobs in Patchogue, NY

Collections Associate information

See Patchogue, NY salary details

$12

$22

$33

How much do collections associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for collections associate in Patchogue, NY is $22.15, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $24.76 per hour, depending on experience, location, and employer.

How does a collections associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a collections associate?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

What is a collections associate?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What cities near Patchogue, NY are hiring for Collections Associate jobs? Cities near Patchogue, NY with the most Collections Associate job openings:
Collections Associate jobs near you
Infographic showing various Collections Associate job openings in Patchogue, NY as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $46,076 per year, or $22.2 per hour.

Assistant Manager, Collections

Suffolk Credit Union

Medford, NY • On-site

$65K - $75K/yr

Full-time

Medical, Retirement

Re-posted 25 days ago

Job description

At Suffolk Credit Union, we empower our members and strengthen our community by promoting financial wellness, transparency, and respect. Join us to enjoy comprehensive benefits, including health plans, 401(k) matching, and support for work-life balance, along with employee engagement activities and opportunities for community involvement.
Role Overview:
The Assistant Manager of Collections oversees daily operations of the Collections Department, supervising, coaching, and managing the performance of collections staff. This role ensures work is completed accurately, timely, and in compliance with credit union policies and regulatory requirements. Serving as the department's primary operational lead, the Assistant Manager handles escalations, monitors workflows, and ensures consistent application of collection strategies. The position partners closely with the Manager of Collections to support departmental goals, process improvements, and performance initiatives, with a strong focus on member experience, compliance, and accountability.
Key Responsibilities:
  • Supervises collections staff and manages daily work queues, assignments, and priorities.
  • Serves as primary point of contact for staff questions, coaching, and issue resolution.
  • Oversees daily collection activities, including delinquency management, payment plans, skip tracing, and follow-ups.
  • Monitors staff productivity, call quality, service standards, and procedural compliance.
  • Provides coaching, training, onboarding, and performance feedback, partners with Manager on corrective actions and improvement plans.
  • Reviews and approves routine collection actions, documentation, and extensions within authority.
  • Acts as escalation point for member complaints and complex collection issues.
  • Reviews delinquency reports, payment plan logs, exception reports, and ensures accurate documentation and system updates.
  • Oversees workflows for bankruptcies, deceased accounts, restraints, charge-offs, repossessions, and foreclosures.
  • Coordinates with repossession vendors, auction partners, and deficiency agencies; escalates exceptions as needed.
  • Assists with reporting, metrics tracking, audits, examinations, and process or system improvements.
  • Serves as acting Manager in the Manager's absence and upholds Suffolk Credit Union's mission, values, and service standards.

Essential Qualifications:
  • Strong working knowledge of collections operations, delinquency management, and loss mitigation.
  • Demonstrated supervisory and coaching skills with the ability to motivate and hold staff accountable.
  • Solid understanding of applicable regulations including FDCPA, FCRA, bankruptcy, and NCUA guidance.
  • Strong organizational and time-management skills with the ability to manage competing priorities.
  • Effective verbal and written communication skills.
  • Proficiency with core banking systems (DNA preferred) and collection platforms; working knowledge of Temenos LMS strongly preferred.
  • High level of professionalism, judgment, and discretion when handling sensitive information.
  • Ability to balance firm collection practices with empathy and member service.

Education Requirement: Associate or bachelor's degree preferred, or equivalent combination of education and related experience.
Years of Experience Requirement: 3-5+ years of experience in first party or third-party collections. 1-2+ years of supervisory, lead, or senior-level collections experience preferred.
Apply today and discover a rewarding career! We offer competitive salaries, great benefits, and most importantly the opportunity to make a difference.
Suffolk Credit Union provides equal employment opportunities to all applicants and prohibits discrimination of any type on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information or any other characteristic protected by applicable federal, state or local laws.
The compensation range provided is in compliance with state specific laws. Factors that may be used to determine your actual rate of pay include your specific skills, years of experience, and other qualifications.

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