Customer Service and Collections Support * Respond to routine customer and internal inquiries regarding account balances, payments, invoices, and statements. * Assist with collection follow-up by ...
Customer Service and Collections Support * Respond to routine customer and internal inquiries regarding account balances, payments, invoices, and statements. * Assist with collection follow-up by ...
Accounts Receivable Specialist (Entry Level)
Rocky Hill, CT · On-site
$19.25 - $25.50/hr
Customer Service and Collections Support * Respond to routine customer and internal inquiries regarding account balances, payments, invoices, and statements. * Assist with collection follow-up by ...
Accounts Receivable Specialist (Entry Level)
Rocky Hill, CT · On-site
$19.25 - $25.50/hr
Customer Service and Collections Support * Respond to routine customer and internal inquiries regarding account balances, payments, invoices, and statements. * Assist with collection follow-up by ...
Patient Access Specialist - Stamford
Stamford, CT · On-site
$17 - $18.65/hr
The Opportunity: ENTRY LEVEL CAREER OPPORTUNITY OFFERING: * Bonus Incentives * Paid Certifications ... point of service collections as well as past due balances including payment plan options.
Patient Access Specialist - Stamford
Stamford, CT · On-site
$17 - $18.65/hr
The Opportunity: ENTRY LEVEL CAREER OPPORTUNITY OFFERING: * Bonus Incentives * Paid Certifications ... point of service collections as well as past due balances including payment plan options.
Patient Access Specialist
Stamford, CT · On-site
$17 - $18.15/hr
The Opportunity: ENTRY LEVEL CAREER OPPORTUNITY OFFERING: * Bonus Incentives * Paid Certifications ... point of service collections as well as past due balances including payment plan options.
Patient Access Specialist
Stamford, CT · On-site
$17 - $18.15/hr
The Opportunity: ENTRY LEVEL CAREER OPPORTUNITY OFFERING: * Bonus Incentives * Paid Certifications ... point of service collections as well as past due balances including payment plan options.
Patient Access Specialist Associate
Wilton, CT · On-site
$17 - $18.65/hr
The Opportunity: ENTRY LEVEL CAREER OPPORTUNITY OFFERING: * Bonus Incentives * Paid Certifications ... point of service collections as well as past due balances including payment plan options.
Patient Access Specialist Associate
Wilton, CT · On-site
$17 - $18.65/hr
The Opportunity: ENTRY LEVEL CAREER OPPORTUNITY OFFERING: * Bonus Incentives * Paid Certifications ... point of service collections as well as past due balances including payment plan options.
Patient Access Associate Specialist
Norwalk, CT · On-site
$17 - $18.65/hr
The Opportunity: ENTRY LEVEL CAREER OPPORTUNITY OFFERING: * Bonus Incentives * Paid Certifications ... point of service collections as well as past due balances including payment plan options.
New
Patient Access Associate Specialist
Norwalk, CT · On-site
$17 - $18.65/hr
The Opportunity: ENTRY LEVEL CAREER OPPORTUNITY OFFERING: * Bonus Incentives * Paid Certifications ... point of service collections as well as past due balances including payment plan options.
New
Patient Access Associate Specialist
Greenwich, CT · On-site
$17 - $18.65/hr
The Opportunity: ENTRY LEVEL CAREER OPPORTUNITY OFFERING: * Bonus Incentives * Paid Certifications ... point of service collections as well as past due balances including payment plan options.
New
Patient Access Associate Specialist
Greenwich, CT · On-site
$17 - $18.65/hr
The Opportunity: ENTRY LEVEL CAREER OPPORTUNITY OFFERING: * Bonus Incentives * Paid Certifications ... point of service collections as well as past due balances including payment plan options.
New
Environmental Field Chemist
Bristol, CT · On-site
$14.84 - $39.46/hr
... collections and lab moves. This is a customer facing position, working at customer sites daily ... This position is an entry level management position. From this role, there are approximately 15 ...
Environmental Field Chemist
Bristol, CT · On-site
$14.84 - $39.46/hr
... collections and lab moves. This is a customer facing position, working at customer sites daily ... This position is an entry level management position. From this role, there are approximately 15 ...
Environmental Field Chemist
Pequabuck, CT · On-site
$14.84 - $39.46/hr
... collections and lab moves. This is a customer facing position, working at customer sites daily ... This position is an entry level management position. From this role, there are approximately 15 ...
Environmental Field Chemist
Pequabuck, CT · On-site
$14.84 - $39.46/hr
... collections and lab moves. This is a customer facing position, working at customer sites daily ... This position is an entry level management position. From this role, there are approximately 15 ...
Retail Sales Associate
$17.50/hr
From our diverse footwear collections to our expanding range of apparel and accessories, Skechers ... In this entry-level retail role, you'll engage with customers, provide exceptional customer service ...
Retail Sales Associate
$17.50/hr
From our diverse footwear collections to our expanding range of apparel and accessories, Skechers ... In this entry-level retail role, you'll engage with customers, provide exceptional customer service ...
Retail Sales Associate
New London, CT · On-site
$17 - $18.04/hr
From our diverse footwear collections to our expanding range of apparel and accessories, Skechers ... In this entry-level retail role, you'll engage with customers, provide exceptional customer service ...
Retail Sales Associate
New London, CT · On-site
$17 - $18.04/hr
From our diverse footwear collections to our expanding range of apparel and accessories, Skechers ... In this entry-level retail role, you'll engage with customers, provide exceptional customer service ...
Class B CDL Driver (CleanPack Chemist (CDL))
Plainville, CT · On-site
$19.53 - $51.92/hr
... collections and lab moves. This is a customer facing position, working at customer sites daily ... This position is an entry level management position. From this role, there are approximately 15 ...
Class B CDL Driver (CleanPack Chemist (CDL))
Plainville, CT · On-site
$19.53 - $51.92/hr
... collections and lab moves. This is a customer facing position, working at customer sites daily ... This position is an entry level management position. From this role, there are approximately 15 ...
Retail Key Holder
Clinton, CT · On-site
$19.12/hr
From our diverse footwear collections to our expanding range of apparel and accessories, Skechers ... In this entry-level management role, you'll oversee daily operations, support sales goals, and help ...
Retail Key Holder
Clinton, CT · On-site
$19.12/hr
From our diverse footwear collections to our expanding range of apparel and accessories, Skechers ... In this entry-level management role, you'll oversee daily operations, support sales goals, and help ...
Retail Sales Associate
Trumbull, CT · On-site
$17.50/hr
From our diverse footwear collections to our expanding range of apparel and accessories, Skechers ... In this entry-level retail role, you'll engage with customers, provide exceptional customer service ...
Retail Sales Associate
Trumbull, CT · On-site
$17.50/hr
From our diverse footwear collections to our expanding range of apparel and accessories, Skechers ... In this entry-level retail role, you'll engage with customers, provide exceptional customer service ...
Retail Sales Associate
$17 - $18.04/hr
From our diverse footwear collections to our expanding range of apparel and accessories, Skechers ... In this entry-level retail role, you'll engage with customers, provide exceptional customer service ...
Retail Sales Associate
$17 - $18.04/hr
From our diverse footwear collections to our expanding range of apparel and accessories, Skechers ... In this entry-level retail role, you'll engage with customers, provide exceptional customer service ...
Retail Key Holder
Hamden, CT · On-site
$18.58/hr
From our diverse footwear collections to our expanding range of apparel and accessories, Skechers ... In this entry-level management role, you'll oversee daily operations, support sales goals, and help ...
Retail Key Holder
Hamden, CT · On-site
$18.58/hr
From our diverse footwear collections to our expanding range of apparel and accessories, Skechers ... In this entry-level management role, you'll oversee daily operations, support sales goals, and help ...
Class B CDL Driver (CleanPack Chemist (CDL))
Pequabuck, CT · On-site
$19.53 - $51.92/hr
... collections and lab moves. This is a customer facing position, working at customer sites daily ... This position is an entry level management position. From this role, there are approximately 15 ...
Class B CDL Driver (CleanPack Chemist (CDL))
Pequabuck, CT · On-site
$19.53 - $51.92/hr
... collections and lab moves. This is a customer facing position, working at customer sites daily ... This position is an entry level management position. From this role, there are approximately 15 ...
Retail Key Holder
Hamden, CT · On-site
$18.58/hr
From our diverse footwear collections to our expanding range of apparel and accessories, Skechers ... In this entry-level management role, you'll oversee daily operations, support sales goals, and help ...
Retail Key Holder
Hamden, CT · On-site
$18.58/hr
From our diverse footwear collections to our expanding range of apparel and accessories, Skechers ... In this entry-level management role, you'll oversee daily operations, support sales goals, and help ...
Environmental Field Chemist
Unionville, CT · On-site
$14.84 - $39.46/hr
... collections and lab moves. This is a customer facing position, working at customer sites daily ... This position is an entry level management position. From this role, there are approximately 15 ...
Environmental Field Chemist
Unionville, CT · On-site
$14.84 - $39.46/hr
... collections and lab moves. This is a customer facing position, working at customer sites daily ... This position is an entry level management position. From this role, there are approximately 15 ...
Retail Key Holder
$18.58/hr
From our diverse footwear collections to our expanding range of apparel and accessories, Skechers ... In this entry-level management role, you'll oversee daily operations, support sales goals, and help ...
Retail Key Holder
$18.58/hr
From our diverse footwear collections to our expanding range of apparel and accessories, Skechers ... In this entry-level management role, you'll oversee daily operations, support sales goals, and help ...
Entry Level Collections information
What is the difference between Entry Level Collections vs Collections Specialist?
| Aspect | Entry Level Collections | Collections Specialist |
|---|---|---|
| Required Credentials | High school diploma or equivalent; basic understanding of credit and finance | High school diploma; some roles may prefer or require additional certifications |
| Work Environment | Office setting, often in call centers or finance departments | Office environment, handling overdue accounts and customer communication |
| Employer & Industry Usage | Common in banking, finance, healthcare, and retail sectors | Typically found in similar industries, with more experience expected |
| Search & Comparison Intent | Entry level roles for those starting in collections | More experienced roles with increased responsibilities |
Entry Level Collections positions are designed for individuals starting their careers in debt collection, requiring basic financial knowledge and communication skills. Collections Specialists usually have some experience and handle more complex accounts, often earning higher pay and taking on additional responsibilities. Both roles are vital in finance and customer service sectors, but they differ mainly in experience level and scope of work.
What are entry level collections jobs?
Entry level collections jobs involve contacting individuals or businesses to remind them of overdue payments and assist them in resolving outstanding debts. Employees in these roles typically make phone calls, send emails or letters, and update account records with payment information. They may also negotiate payment arrangements and answer questions about account balances. These positions usually require strong communication skills, basic computer proficiency, and the ability to handle sensitive situations professionally. Training is often provided on company procedures and relevant regulations.
What are the key skills and qualifications needed to thrive as an Entry Level Collections Specialist, and why are they important?
To thrive as an Entry Level Collections Specialist, you need strong communication skills, basic math proficiency, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, payment processing systems, and basic office applications is typically required. Persistence, negotiation skills, and professionalism are crucial soft skills that help navigate sensitive financial conversations. These skills ensure effective debt recovery while maintaining positive customer relationships and compliance with regulations.
What are some common challenges faced by entry level collections professionals, and how can they be managed effectively?
Entry level collections professionals often encounter challenges such as handling difficult conversations with customers, meeting collection targets, and maintaining accurate records. Managing these challenges requires strong communication skills, empathy, and a solution-oriented approach to help customers find workable payment solutions. Support from experienced team members, regular training, and using established scripts or guidelines can also help new collectors build confidence and improve their effectiveness in the role.
What are the most commonly searched types of Collections jobs in Connecticut? The most popular types of Collections jobs in Connecticut are:
What cities in Connecticut are hiring for Entry Level Collections jobs? Cities in Connecticut with the most Entry Level Collections job openings:
$60K - $70K/yr
Full-time
Posted 9 days ago
Job description
SUMMARY: The Accounts Receivable Specialist supports the daily accounts receivable function by assisting with payment processing, account maintenance, customer inquiries, reconciliations, and follow-up collection. This position requires strong attention to detail, effective communication skills, and the ability to manage multiple tasks in a fast-paced environment while maintaining accuracy and professionalism.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: other duties may be assigned.
- Accounts Receivable Support
- Assist with daily accounts receivable activities, including payment posting, account updates, and basic reconciliations.
- Process customer payments accurately and in a timely manner, including checks, ACH, wire, and online payment transactions.
- Maintain accurate customer account records and support timely updates to billing and payment information.
- Customer Service and Collections Support
- Respond to routine customer and internal inquiries regarding account balances, payments, invoices, and statements.
- Assist with collection follow-up by communicating professionally with customers regarding outstanding balances.
- Encourage customers to use available payment tools and portals to support timely and efficient payment processing.
- Reporting, Reconciliation, and Documentation
- Assist with preparing and distributing statements, reports, and account documentation as needed.
- Research and help resolve payment discrepancies, unapplied payments, and basic account issues.
- Maintain organized records and documentation to support internal controls, audits, and departmental procedures.
- Team Support and Adaptability
- Effectively multitask while managing assigned responsibilities, deadlines, and shifting priorities.
- Remain flexible and able to pivot as business needs, workloads, and processes change.
- Provide backup support to team members and assist with special projects or process improvement initiatives as assigned.
QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Basic understanding of accounts receivable, billing, payment processing, collections, or related accounting functions.
- Proficiency with Microsoft Office products, including Excel, Word, and Outlook.
- Ability to learn and use accounting systems, payment platforms, and internal business applications.
- Strong verbal and written communication skills, with the ability to interact professionally with customers, team members, and internal departments.
- Strong attention to detail and commitment to accuracy when entering, reviewing, and reconciling financial information.
- Ability to multitask, prioritize assigned work, and meet deadlines in a fast-paced environment.
- Ability to research routine account questions, identify discrepancies, and escalate more complex issues as appropriate.
- High level of integrity, confidentiality, organization, and professionalism.
- Ability to work collaboratively as part of a team and remain flexible as priorities and business needs change.
KEY SKILLS:
- Payment processing and cash application support
- Customer service and professional communication
- Account research, follow-up, and basic reconciliation
- Accuracy, attention to detail, and data entry proficiency
- Organization, time management, and prioritization
- Microsoft Excel, Outlook, and general accounting system navigation
- Teamwork, adaptability, and willingness to learn
EDUCATION AND/OR EXPERIENCE:
- High school diploma or equivalent required; associate degree in accounting, finance, business administration, or related field preferred.
- One to three years of experience in accounts receivable, billing, customer service, accounting support, or a related administrative finance role preferred.
EEO Statement
CATIC Financial, Inc. and its subsidiaries are committed to providing equal employment opportunities to all employees and applicants for employment and to maintaining a work environment that is free from discrimination without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
About CATIC
Sourced by ZipRecruiter
Industry
Insurance services
Company size
51 - 200 Employees
Headquarters location
Rocky Hill, CT, US
Year founded
1966