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Educational Liaison Specialist

Job Summary

The Educational Liaison / Youth Support Specialist plays a critical role in supporting youth throughout their time in care by coordinating educational, medical, and case management services. This position serves as the primary point of contact between youth, families, schools, healthcare providers, case managers, and community agencies to ensure all educational, medical, and service needs are met in a timely and effective manner. Responsibilities include enrolling youth in school, maintaining educational records, coordinating appointments and family visits, completing admission and intake documentation, creating and maintaining client files, tracking compliance requirements, and advocating for youth to receive appropriate services and support. This role requires exceptional organizational skills, strong communication abilities, attention to detail, flexibility, professionalism, and a commitment to helping youth achieve positive outcomes while ensuring all agency, state, and regulatory requirements are met.

Key Responsibilities

• Serve as the primary liaison between youth, schools, caregivers, families, case managers, healthcare providers, and community agencies.
• Enroll youth in school upon admission and ensure all required enrollment documents, transcripts, immunization records, educational records, and paperwork are obtained and submitted promptly.
• Coordinate school admissions, transfers, educational assessments, and school visits.
• Communicate regularly with school personnel regarding enrollment, attendance, academic progress, behavioral concerns, educational needs, and support services.
• Attend educational meetings, parent-teacher conferences, and Individualized Education Program (IEP) meetings as needed.
• Complete and file all admission and intake paperwork for youth entering care.
• Create client files from scratch upon admission and maintain all records throughout the youth's entire time in care.
• Organize, update, and maintain educational, medical, legal, visitation, and case management documentation to ensure compliance and accuracy.
• Schedule and coordinate all appointments, meetings, court dates, family visits, educational meetings, and service-related activities.
• Maintain daily calendars and monitor important deadlines, appointments, meetings, and required documentation.
• Communicate schedules, appointment reminders, meeting dates, and updates to team members and service providers.
• Conduct monthly check-ins with team members and providers to ensure appointments, documentation, and service needs are being addressed.
• Ensure all intake requirements and admission processes are completed within required timeframes.
• Schedule medical, dental, vision, physical, therapy, psychiatric, and other required appointments for youth.
• Ensure youth receive medical, dental, vision, and physical examinations within seven days of admission.
• Transport youth safely to medical appointments, dental visits, vision appointments, physicals, therapy sessions, school activities, family visits, and other approved services.
• Monitor appointment attendance and maintain accurate records of completed services.
• Supervise and monitor family visitation sessions and document observations as required.
• Maintain ongoing communication with families, schools, healthcare providers, and community partners regarding youth needs and progress.
• Advocate for youth to ensure access to educational resources, healthcare services, community programs, and supportive services.
• Provide guidance, encouragement, mentorship, and support to youth in care.
• Participate in team meetings and provide updates regarding educational progress, appointments, visitation schedules, and case documentation.
• Assist with crisis intervention, problem-solving, and service coordination as needed.
• Support agency operations and assist with additional administrative, case management, and program responsibilities as assigned.
• Maintain confidentiality and uphold professional, ethical, and agency standards at all times.
• Demonstrate flexibility, professionalism, adaptability, and a positive attitude while working in a fast-paced environment.
• Work collaboratively with staff and provide assistance wherever needed to support youth and program success.

Qualifications & Skills

• Strong organizational, scheduling, and time-management skills.
• Excellent written, verbal, and interpersonal communication abilities.
• Ability to manage multiple priorities, deadlines, appointments, and case files simultaneously.
• Strong attention to detail and documentation skills.
• Experience working with youth, families, schools, foster care, behavioral health, or social service agencies preferred.
• Knowledge of school enrollment procedures, educational systems, youth advocacy, and community resources preferred.
• Proficient in maintaining confidential records and case documentation.
• Reliable transportation and valid driver's license.
• Strong problem-solving and critical-thinking abilities.
• Ability to work independently and collaboratively as part of a multidisciplinary team.
• Flexible, dependable, detail-oriented, highly organized, and self-motivated.
• Positive attitude, strong work ethic, and willingness to assist wherever needed.