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Disability Assistant Jobs (NOW HIRING)

Disability Specialist

Boston, MA · On-site

$53K - $75K/yr

... assist departments within the University to understand the policies and procedures involved in ... Experience evaluating disability documentation, including psycho educational, psychological, and ...

Provides disability case management and routine claim determinations based on medical documentation ... Refers cases as appropriate to team lead and clinical case management to assist with claim ...

Provides disability case management and routine claim determinations based on medical documentation ... Refers cases as appropriate to team lead and clinical case management to assist with claim ...

Provides disability case management and routine claim determinations based on medical documentation ... Refers cases as appropriate to team lead and clinical case management to assist with claim ...

Provides disability case management and routine claim determinations based on medical documentation ... Refers cases as appropriate to team lead and clinical case management to assist with claim ...

ICF is currently seeking a Disability Specialist to serve as part of a team of clinical and other ... As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist ...

Provides disability case management and routine claim determinations based on medical documentation ... Refers cases as appropriate to team lead and clinical case management to assist with claim ...

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Disability Assistant information

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How much do disability assistant jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for disability assistant in the United States is $22.23, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $25.00 per hour, depending on experience, location, and employer.

What is a disability assistant?

A Disability Assistant provides support to individuals with disabilities, helping them with daily activities, mobility, communication, and personal care. They may work in homes, schools, workplaces, or healthcare settings to ensure clients have the assistance needed to live independently and comfortably. Responsibilities can include assisting with medical appointments, household tasks, and social interactions. This role requires patience, empathy, and strong communication skills.

What does a disability assistant do?

A typical day for a Disability Assistant often involves assisting clients with daily living activities such as mobility, hygiene, meal preparation, and participating in community activities. You may also help implement individual care plans, document progress, and communicate observations to healthcare professionals or family members. Disability Assistants frequently collaborate with occupational therapists, nurses, social workers, and family caregivers to provide holistic support tailored to each client’s needs. This teamwork ensures a safe, supportive environment where clients can maintain as much independence as possible while achieving their personal goals.

What skills and qualifications are needed to be a disability assistant?

To thrive as a Disability Assistant, you need knowledge of disability support practices, personal care techniques, and basic first aid, often complemented by a relevant certification such as a Certificate III in Individual Support. Familiarity with assistive technology, mobility aids, and documentation or case management systems is also valuable. Key soft skills include patience, empathy, strong communication, and the ability to adapt to individuals’ specific needs. These skills are essential for providing effective, respectful, and person-centered support to individuals with disabilities in various care settings.

What qualifications do you need to work with people with disabilities?

Disability Assistants typically need a high school diploma or equivalent, along with relevant training or certification in caregiving, first aid, or disability support. Strong communication skills, patience, and the ability to work independently or as part of a team are also important qualifications for this role.
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What cities are hiring for Disability Assistant jobs?

Cities with the most Disability Assistant job openings:

What are the most commonly searched types of Disability jobs?

The most popular types of Disability jobs are:

What states have the most Disability Assistant jobs?

States with the most job openings for Disability Assistant jobs include:

Infographic showing various Disability Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 3% Contract, and 1% Nights. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $46,246 per year, or $22.2 per hour.

$42K - $53K/yr

Full-time

Re-posted 3 days ago


Job description

POSITION SUMMARY: 

Under the general supervision of the Operations Manager, the Lead Disability Assistant is responsible for the coordination of administrative processing of disability determinations for all in and out of state contracts. This position is responsible for making strategic decisions on case assignment and for keeping cases on timeline. The Lead Disability Assistant is responsible for work flow management and training of Disability Assistants as well as performing those front line functions when necessary to maintain unit production standards. This position is the primary hub for all incoming/outgoing correspondence, disability supplements, and is the primary interface with clients, agencies, and DES staff regarding incoming and outgoing medical information, mail, transportation and records. Decisions made in this area directly impact the timeline for the disability review process, the workload of review staff, and the determination of benefits for all in and out of state agency applicants. The Lead Disability Assistant is a primary customer service interface for DES' SPMP with clients and external agencies.


ESSENTIAL FUNCTIONS:

  • Manage unit work flow, assuring the proper numbers of Disability Assistants are assigned to each task on a daily basis.
  • Train new and existing Disability Assistants in work functions and job duties.
  • Monitor customer service phone queues for adequate coverage and provide call escalation response for front line staff.
  • Monitor unit key performance indicators.
  • Act as unit Disability Liaison for agency partner inquiries and issues.
  • Track priority case requests and ensure prompt completion of work on such cases.
  • Initial review of all disability supplements for accuracy, completeness, and alerting SPMP of priority cases and of important clinical information contained in cases.
  • Make complex decisions regarding privacy matters associated with the client’s case, including determination of who DES may exchange information with regarding the client’s case, what information may be mailed, and what is required, by HIPAA, to allow conversations to take place. These decisions are conveyed to SPMP through detailed case notes and individual consultation.
  • Determine if requests for information are legally complete, communicate with agencies about cases that do not meet HIPAA requirements for protected healthcare information and consult with SPMP about decisions regarding whether to return to cases to the agencies or clients for further development.
  • Telephone contact with clinical treating sources to assure timely receipt of clinical information at the request and direction of SPMP.
  • Review information in external databases such as the Massachusetts Medicaid Information System and MassHealth MA21databases in order to identify cases that SPMP could complete quickly.
  • Coordinate transportation of clients to consultative examinations and provide feedback to SPMP on unusual circumstances that would impact the review process.
  • Make decisions for rescheduling of clients’ clinical evaluations, based upon agency guidelines and provides input and feedback to SPMP. Explain complex state and federal regulations to clients, agencies and medical providers, answer disability process questions as they arise.
  • Perform other duties as required.

REQUIRED QUALIFICATIONS:

  • 2-Year College Degree in business or a related field
  • 5-7 years of relevant office experience
  • Demonstrated knowledge of medical terminology or willingness to take a course in Medical Terminology
  • Knowledge of HIPAA laws and regulations especially as it refers to the confidentiality of PHI
  • Knowledge of Microsoft Office products, Word, Excel, PowerPoint, and Outlook
  • Demonstrated ability to monitor and generate reports
  • Requires organizational and excellent interpersonal skills, oral and written communication skills necessary to interact with all levels of personnel.

PREFERRED QUALIFICATIONS:

  • Experience in a medical setting
  • Knowledge of DEScovery database
  • Experience working as a member of an inbound/outbound call center
  • Experience training staff on complex tasks
  • Ability to create power point demonstrations for the purpose of training staff
  • Thorough understanding of DES’s processes and procedures pertaining to all in and out of state contracts
  • Ability to create processes and procedures for new programs as need arises.