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Rent Cafe Jobs (NOW HIRING)

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Walk residents through the recertification process in Rent Café when necessary. * Maintain complete, accurate and audit ready files both physically and digitally. * Proactively manage housing ...

Be Seen First

Walk residents through the recertification process in Rent Café when necessary. * Maintain complete, accurate and audit ready files both physically and digitally. * Proactively manage housing ...

Property Manager

Denver, CO · On-site

$80K - $95K/yr

... Yardi & Rent Café • Experience with AvidXchange is a plus • Proven excellence in customer service and resident relations • Bilingual skills are an advantage • Ability to pass credit ...

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Rent Cafe information

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How much do rent cafe jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for rent cafe in the United States is $22.42, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $26.92 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a RentCafe Specialist, and why are they important?

To thrive as a RentCafe Specialist, you need a solid understanding of property management principles, customer service, and familiarity with residential leasing processes, typically supported by experience in real estate or property administration. Proficiency with RentCafe property management software, CRM systems, and basic office applications is essential. Strong communication, attention to detail, and problem-solving abilities are crucial soft skills that help in addressing resident inquiries and supporting leasing operations. These skills ensure efficient property management, positive resident experiences, and smooth daily operations within multi-family housing communities.

What is the difference between Rent Cafe vs Property Manager?

AspectRent CafeProperty Manager
Primary RoleSoftware platform for property managementOversees daily property operations
CredentialsNone required; technical knowledge beneficialProperty management certification often preferred
Work EnvironmentPrimarily software-based, office settingOn-site at properties or office
Industry UsageProperty management companies, leasing firmsReal estate, rental properties

Rent Cafe is a software platform used by property management companies to streamline leasing, payments, and resident communication. In contrast, a Property Manager is a professional responsible for managing daily operations of rental properties, often using platforms like Rent Cafe. While Rent Cafe is a tool, the Property Manager is a role that may utilize such tools to perform their duties effectively.

What is Rent Cafe?

RentCafe is an online platform that provides property management software and marketing solutions for the multifamily, single-family, and senior housing industries. It allows property managers to list rental properties, accept online applications, process rent payments, and communicate with residents. RentCafe also offers renters a convenient way to search for available apartments, submit maintenance requests, and manage their rental experience online.

What are some common challenges faced by professionals working with RentCafe platforms in property management roles?

Professionals who work with RentCafe platforms in property management often face challenges such as keeping up with frequent software updates, ensuring seamless integration with other property management systems, and providing user support for residents and staff. Additionally, managing large volumes of online lease applications and payments can require strong attention to detail and efficient workflows. Collaboration with IT, leasing, and accounting teams is essential to troubleshoot issues and optimize the rental process for both residents and the property management team.
More about Rent Cafe jobs
What cities are hiring for Rent Cafe jobs? Cities with the most Rent Cafe job openings:
What states have the most Rent Cafe jobs? States with the most job openings for Rent Cafe jobs include:
Infographic showing various Rent Cafe job openings in the United States as of July 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% In-person job distribution, with an average salary of $46,636 per year, or $22.4 per hour.
Tier 1 Support Analyst

Full-time

Medical, Dental, Vision, Retirement

Posted 6 days ago


Willow Bridge Property Company rating

7.6

Company rating: 7.6 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

95th of 200 rated real estate companies


Job description

Overview

Founded in 1965 by Mack Pogue as Lincoln Property Company, Willow Bridge Property Company is one of the United States’ most respected full-service residential property companies, operating a successful portfolio in 75 markets. Headquartered in Dallas, Texas, Willow Bridge proudly employs over 5,500 team members, has built over 200,000 apartments and manages 220,000 units for its clients. To learn more, visit willowbridgepc.com.

We create places people want to call home — starting with you.
 

With decades of proven success, Willow Bridge is a national leader in residential property management and development, active in 29 states and managing more than 230,000 apartment homes across the U.S.

At Willow Bridge, our purpose drives everything we do.  Whether you’re launching your career or looking to take the next step, we’re here to support your growth with intention, flexibility, and real opportunities to make an impact.

We’re currently hiring for a Tier 1 Support Analyst — someone who brings fresh thinking, follows through, and knows how to bring people together to get results.  We value people who lead by listening, communicate with clarity, and take initiative to find better ways forward.  If you're someone who believes in showing up with integrity, working collaboratively, and driving positive change, you’ll feel right at home here.

Let’s grow together at Willow Bridge.


Responsibilities

Tie 1 Support Analyst will support a national footprint of property managers (clients), responding to incoming client questions and requests regarding Willow Bridge Property Company’s Property Management systems, including Yardi 7s, Rent Café/CRM, Payscan, Yardi 6, OneSite, and Entrata. We need a subject matter expert to serve as our in-house IT Analyst in a long-term position. The responsibility of this role will maintain all aspects of the customer relationship, assisting clients in various technical issues and customer service via phone / emails and Helpdesk Tickets.


Essential Day-to-Day Responsibilities:


Primary role will be setting up new users in different applications, create email accounts, reset password and work with Willow Bridge’s property personnel to assist them with questions or problems they have with Willow Bridge's Property Management Systems including Yardi 7s, Rent Café/CRM, Payscan, Yardi 6, OneSite, First Advantage and Entrata:

  • New User Setup
  • Create new Email accounts and delegate access
  • Assist on the User / Email setup for conversions / new property acquisitions
  • Analyzing recurring problems to determine root cause and create requirements for system changes to address the problem

Qualifications
  • Minimum of 2 years of Helpdesk/IT experience
  • Call center experience preferred
  • College Degree a plus, but not required, preferably in Information Technology, Business, or Real Estate. 
  • Customer Service Skills
  • On-site leasing experience desired
  • Working knowledge of the following systems: Yardi 7s, Rent Café/CRM, Payscan, Yardi 6, OneSite, and Entrata, Active Directory, Gmail
  • Excellent communication, verbal, & written skills
  • Basic PC skills
  • Working knowledge of Excel, PowerPoint, and Word 

Benefits

Willow Bridge Property Company offers competitive pay, a benefits package that includes health, dental, vision and 401(k) and opportunities for career development and advancement.


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